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Senate of Pennsylvania
Session of 2021 - 2022 Regular Session


Posted: January 20, 2022 03:16 PM
From: Senator Patrick M. Browne
To: All Senate members
Subject: Resolution designating February 11, 2022 as “PA 211 Day in Pennsylvania”
I will be introducing a resolution designating the day of February 11, 2022, as “PA 2-1-1 Day” in Pennsylvania.

PA 211 provides high-quality, courteous, and professional service to Pennsylvanians in their most desperate moments of need. Thanks to our investments in this vital database and hotline, every person in the Commonwealth can dial 211 for help locating support for their health and human service’s needs. In addition to voice services, PA 211 is also available statewide by text and web search 24 hours a day, 7 days a week.
In 2021, calls and texts to PA 211 were up 10% - a total of 306,768.  PA 211 also saw increases of 57%, 31%, and 24%, for information about health care and COVID-19, utilities, and housing and shelter, respectively in 2021.  PA 211’s  statistics can be viewed in real time at pa.211counts.org.

Supported and promoted by local United Ways across the Commonwealth, PA 211 is divided into regions. PA 211 specialists are committed to the six “E’s”, Excellent, Efficient, Everywhere, Everyday, Every Way, Engagement. These highly trained individuals connect people with the information and resources they need to build healthy and safe communities.

Please join me in recognizing PA 211’s significant and essential role by designating February 11, 2022, as 211 day in Pennsylvania.