|Posted:||March 2, 2021 01:54 PM|
|From:||Representative Michael J. Driscoll|
|To:||All House members|
|Subject:||Event Ticketing Purchase Protection|
|During disaster emergencies, consumers who have spent their hard-earned money may be left holding tickets to cancelled events. Far too often, these individuals are either denied a refund or must wait months to receive a refund. This is not fair and should never happen!
As we have seen firsthand, many of our constituents are struggling financially due to lost income resulting from the COVID-19 pandemic. They may desperately need their refunded money to help pay bills or purchase necessary household items.
To help alleviate some of the concerns ticket purchasers have right now, I will be introducing legislation that would require ticket sellers to provide consumers with a full refund upon the issuance of a disaster emergency declaration. Under this proposal, ticket sellers would be required to provide a refund for the full purchase price of a ticket within 30 days of receipt of a request from a consumer. Those holding tickets to a cancelled event could request a refund in writing or electronically through the issuer’s Internet website, if available.
I hope that you will join me in supporting this effort to ensure that consumers are not financially penalized for things beyond their control, especially during such extraordinary times.
Introduced as HB1316