|Posted:||June 15, 2020 04:33 PM|
|From:||Representative Christopher M. Rabb|
|To:||All House members|
|Subject:||Bolstering consumer protections regarding automatic contract renewals|
|Considering the current challenges facing consumers in light of the COVID-19 pandemic, letting people know when a contract is going to be renewed is more critical than ever.
Presently, Pennsylvania law does not require sellers to advise when an automatic contract renewal is approaching, with the exception of health club memberships. Consequently, consumers are billed for services no longer wanted or used.
Consumers have every right to expect transparency when committing to a contract for goods and services. Being charged automatically for a service no longer needed is frustrating, especially when reaching customer service to cancel proves difficult.
Our foremost concern as legislators is to protect the residents of this Commonwealth from unfair business practices, ensuring transparency and legitimacy. Providing this notification affords consumers peace of mind, knowing they are not susceptible to hidden clauses resulting in ongoing charges.
I hope you join me toward bolstering consumer protections for all.
Introduced as HB2706