individual or business entity a license to use a trade name,
service mark or other proprietary identifier for the purposes
of offering the services of diagnosis, maintenance or repair
of equipment under the name of the OEM or other arrangement
with the OEM to offer the services on behalf of the OEM.
(2) An OEM that offers the services of diagnosis,
maintenance or repair of the OEM's own equipment and who does
not have an arrangement described under paragraph (1) with an
unaffiliated individual or business.
"Diagnosis." The process of identifying the issue that
causes digital electronic equipment to not be in full working
order.
"Digital electronic equipment." A product manufactured for
the first time, and first sold or used in this Commonwealth, on
or after July 1, 2021, and that depends for its functioning, in
whole or in part, on digital electronics embedded in or attached
to the product.
"Documentation." A manual, diagram, reporting output,
service code description, schematic diagram or other information
used in effecting the services of diagnosis, maintenance or
repair of equipment.
"Fair and reasonable terms." Terms that make documentation,
tools or parts available as follows:
(1) With respect to documentation, that the
documentation is made available by the OEM at no charge,
except that when the documentation is requested in physical
printed form, a charge may be included for the reasonable,
actual costs of preparing and sending the copy.
(2) With respect to tools, that the tools are made
available by the OEM at no charge and without imposing
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