(2) A PERFORMANCE SUMMARY, INCLUDING CALL VOLUME DATA
AND THE USAGE OF THE 988 SUICIDE AND CRISIS LIFELINE CHAT AND
TEXT FUNCTIONS, KEY FINDINGS, RECOMMENDATIONS AND ANY
PRELIMINARY OR FINAL REPORTS GENERATED FROM EFFORTS TO RAISE
AWARENESS OF THE 988 SUICIDE AND CRISIS LIFELINE.
(3) INFORMATION ON 988 SUICIDE AND CRISIS LIFELINE
OPERATIONS, INCLUDING A BREAKDOWN OF CALLS RECEIVED, IN-STATE
ANSWER RATES, SERVICES PROVIDED TO CALLERS AND THE PERCENTAGE
OF CALLS REQUIRING CRISIS INTERVENTION.
(4) INSIGHTS OR RECOMMENDATIONS FROM THE CONSULTATIONS
SPECIFIED UNDER SECTION 53A02(B) (RELATING TO 988 PUBLIC
EDUCATION CAMPAIGN).
(5) A SUMMARY OF ONGOING OR PLANNED INITIATIVES TO
FURTHER PROMOTE AWARENESS OF THE 988 SUICIDE AND CRISIS
LIFELINE.
(B) UPDATED REPORT.--WITHIN ONE YEAR OF THE SUBMISSION OF
THE REPORT UNDER SUBSECTION (A), THE DEPARTMENT SHALL SUBMIT AN
UPDATED REPORT TO THE CHAIRPERSON AND MINORITY CHAIRPERSON OF
THE HEALTH AND HUMAN SERVICES COMMITTEE OF THE SENATE AND THE
CHAIRPERSON AND MINORITY CHAIRPERSON OF THE HUMAN SERVICES
COMMITTEE OF THE HOUSE OF REPRESENTATIVES. THE DEPARTMENT SHALL
ENSURE THAT THE UPDATED REPORT INCLUDES ALL OF THE FOLLOWING:
(1) UPDATED STATISTICS ON 988 SUICIDE AND CRISIS
LIFELINE OPERATIONS.
(2) INFORMATION ON NEW CAMPAIGNS OR INITIATIVES TO RAISE
AWARENESS OF THE 988 SUICIDE AND CRISIS LIFELINE, INCLUDING
METRICS, TARGET AUDIENCES AND PERFORMANCE EVALUATIONS.
(3) THE IMPACT OF THE NEW CAMPAIGNS OR INITIATIVES UNDER
PARAGRAPH (2) ON THE UTILIZATION OF THE 988 SUICIDE AND
CRISIS LIFELINE, INCLUDING THE IN-STATE ANSWER RATE, CALL
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