PRINTER'S NO. 294
No. 293 Session of 2001
INTRODUCED BY McCALL, GRUCELA, THOMAS, YOUNGBLOOD, BELARDI, BELFANTI, CALTAGIRONE, CAPPABIANCA, CLARK, COY, DeLUCA, EACHUS, FAIRCHILD, FRANKEL, FREEMAN, GEORGE, HENNESSEY, HORSEY, LAUGHLIN, PETRARCA, READSHAW, ROBINSON, ROONEY, SAINATO, SATHER, SHANER, SOLOBAY, STABACK, STEELMAN, TIGUE, TRICH, WALKO, WOGAN AND WOJNAROSKI, JANUARY 30, 2001
REFERRED TO COMMITTEE ON INTERGOVERNMENTAL AFFAIRS, JANUARY 30, 2001
AN ACT 1 Amending the act of December 17, 1968 (P.L.1224, No.387), 2 entitled "An act prohibiting unfair methods of competition 3 and unfair or deceptive acts or practices in the conduct of 4 any trade or commerce, giving the Attorney General and 5 District Attorneys certain powers and duties and providing 6 penalties," further providing for unfair and deceptive acts 7 or practices by Internet access providers. 8 The General Assembly of the Commonwealth of Pennsylvania 9 hereby enacts as follows: 10 Section 1. The act of December 17, 1968 (P.L.1224, No.387), 11 known as the Unfair Trade Practices and Consumer Protection Law, 12 reenacted and amended November 24, 1976 (P.L.1166, No.260), is 13 amended by adding a section to read: 14 Section 9.4. Provisions Relating to Internet Access 15 Providers.--(a) In connection with on-line registration for 16 Internet service, it constitutes an unfair and deceptive act or 17 practice for an Internet access provider to: 18 (1) Represent that any Internet access number listed on-line
1 as a local dial-up access number, including any 800 number, is 2 toll-free when usage of such telephone number to access the 3 Internet could result in toll charges or other additional fees. 4 (2) Cause the likelihood of confusion or of misunderstanding 5 by directing a person registering for Internet service to use an 6 area code to determine whether a local dial-up access number is 7 in such person's local calling area. 8 (3) Cause the likelihood of confusion or of misunderstanding 9 by directing a person registering for Internet service to call 10 his local operator to verify that a local dial-up access number 11 is in such person's local calling area. 12 (4) Fail to clearly disclose that the selection of a toll- 13 free 800 access number to connect to the Internet will result in 14 an additional surcharge, the amount of such surcharge, and the 15 basis for determining the surcharge amount. Such disclosure 16 shall be provided through a pop-up screen or any other such 17 visual interface, which shall be displayed immediately after the 18 800 number option is selected and which shall be designed to 19 display a notice similar to the following: 20 NOTICE 21 The selection of a toll-free 800 access number may result 22 in an additional surcharge of (amount of surcharge). This 23 surcharge is in addition to the monthly fee for Internet 24 access and may be based on the hours of usage. Your 25 completion of registration indicates that you 26 affirmatively agree to and accept all terms and 27 conditions relating to the usage of a toll-free 800 28 access number to connect to the Internet. If you do not 29 accept the terms and conditions governing the selection 30 of a toll-free 800 access number, STOP! CLICK "CANCEL!" 20010H0293B0294 - 2 -
1 DO NOT COMPLETE THIS REGISTRATION! 2 (5) Fail to clearly and completely disclose the terms and 3 conditions of an on-line access agreement to any person 4 registering on-line for Internet access service before on-line 5 registration is completed. 6 (6) Fail to secure in writing a person's affirmative 7 acceptance of the terms and conditions of an Internet access 8 agreement within thirty business days of completion of on-line 9 registration. 10 (b) (1) The Office of Attorney General shall enforce the 11 provisions of this section. All remedies, penalties and 12 authority granted to the Attorney General or to the appropriate 13 District Attorney, acting in the name of the Commonwealth of 14 Pennsylvania, under this act shall be available for the 15 enforcement of this section. 16 (2) In any action brought by the Attorney General or the 17 appropriate District Attorney to enforce this section, the court 18 may order that the person who incurred actual damages be awarded 19 double the amount at which actual damages are assessed. 20 (3) Any person who incurs actual damages as a result of the 21 use of an act or practice declared unlawful under subsection (a) 22 may bring a private action to recover actual damages in 23 accordance with section 9.2. 24 (4) In addition to any other penalties provided under this 25 act, a person who uses or employs any act or practice declared 26 unlawful under subsection (a) shall be subject to a civil 27 penalty of up to $2,000 for each violation. 28 (c) As used in this section: 29 "Access provider" means an entity that arranges for an 30 individual, organization or business to have access to the 20010H0293B0294 - 3 -
1 Internet. Access providers are generally divided into two 2 classes: Internet service providers and on-line service 3 providers. 4 "Area code" means a three-digit number identifying a specific 5 geographic area of the United States which permits direct 6 distance dialing on the telephone system. 7 "Internet service provider" means a service provider that has 8 its own network (or leases) to which end-users dial into to 9 connect to the Internet usually for a fee. 10 "Local calling area" means a geographic area within which 11 subscribers may make telephone calls without assessment of toll 12 charges. 13 "Local dial-up access number" means a telephone number used 14 to make a temporary connection between two computers to connect 15 to the Internet usually through the use of a modem and which is 16 usually described as being in a specific local calling area. 17 "On-line service provider" means an interactive computer 18 service such as RoadRunner, @Home, or AOL, which provides 19 subscribers with proprietary information or content as well as 20 access to the Internet usually for a fee. 21 "Pop-up screen" means a graphical user interface display 22 area, usually a small window, which is timed to appear ("pop 23 up") in the foreground of the visual interface. 24 "Toll-free 800 access number" means a telephone number which 25 enables a caller to dial a long distance telephone number 26 without incurring a charge for the call, which is paid for by 27 the party offering the 800 number, but which when used to access 28 the Internet, may result in a surcharge based on the hours of 29 usage or some other set fee. 30 Section 2. This act shall take effect immediately. A12L12RLE/20010H0293B0294 - 4 -