(i) Nonpayment of an undisputed delinquent account.
(ii) Failure to complete payment of a deposit,
provide a guarantee or establish credit.
(iii) Failure to permit access to meters, service
connections or other property of the public utility for
the purpose of replacement, maintenance, repair or meter
reading.
(iv) Unauthorized use of the utility service
delivered on or about the affected dwelling.
(v) Failure to comply with the material terms of a
settlement or payment arrangement.
(vi) Fraud or material misrepresentation of identity
for the purpose of obtaining utility service.
(vii) Tampering with meters, including, but not
limited to, bypassing a meter or removal of an automatic
meter reading device or other public utility equipment.
(viii) Violating tariff provisions on file with the
commission so as to endanger the safety of a person or
the integrity of the delivery system of the public
utility.
(2) Any applicant or customer who is unable to establish
creditworthiness to the satisfaction of the public utility
through the use of a generally accepted credit scoring
methodology, as provided in a commission-approved tariff, and
which employs standards for using the methodology that fall
within the range of general industry practice.
(3) A customer who fails to comply with a material term
or condition of a settlement or payment arrangement.
(a.1) Cash deposit prohibition.--Notwithstanding subsection
(a), no public utility may require a customer or applicant that
is confirmed to be eligible for a customer assistance program to
provide a cash deposit.
(b) Third-party guarantor.--Nothing in this section shall be
construed to preclude an applicant from furnishing a third-party
guarantor in lieu of a cash deposit. The guaranty shall be in
writing and shall state the terms of the guaranty. The guarantor
shall be responsible for all missed payments owed to the public
utility.
(c) Deposit hold period.--
(1) A public utility may hold a deposit until a timely
payment history is established.
(2) A timely payment history is established when a
customer has paid in full and on time for twelve consecutive
months.
(3) At the end of the deposit holding period as
established in paragraph (1), the public utility shall deduct
the outstanding balance from the deposit and return or credit
any positive difference to the customer.
(4) If service is terminated before the end of the
deposit holding period as established in paragraph (1), the
public utility shall deduct the outstanding balance from the
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