PRINTER'S NO. 2872
THE GENERAL ASSEMBLY OF PENNSYLVANIA
HOUSE RESOLUTION
No.
377
Session of
2024
INTRODUCED BY GREEN, T. JONES, KHAN, CABELL, SCOTT, COOPER,
CEPHAS, BARTON, PARKER, MAJOR, BELLMON, KUZMA, MUNROE, KRUPA,
SOLOMON, STRUZZI, VENKAT, GIRAL, HOHENSTEIN, McNEILL, KINSEY,
MADDEN, SANCHEZ, MERSKI, PICKETT, CAUSER, NEILSON, FLICK,
HILL-EVANS, HADDOCK, BOROWSKI, DALEY, CEPEDA-FREYTIZ, PROBST,
CERRATO, GILLEN, KENYATTA, SHUSTERMAN AND VITALI,
APRIL 8, 2024
REFERRED TO COMMITTEE ON VETERANS AFFAIRS AND EMERGENCY
PREPAREDNESS, APRIL 8, 2024
A RESOLUTION
Recognizing the week of April 14 through 20, 2024, as "Public
Safety Telecommunicators Week" in Pennsylvania.
WHEREAS, Thousands of Pennsylvanians call or text 911 to ask
for help in emergencies each day; and
WHEREAS, Public safety telecommunicators are often the first
point of contact in a chain of responders during emergency
situations; and
WHEREAS, Public safety telecommunicators often do thankless
work, but are aptly described as "heroes" and "guardian angels";
and
WHEREAS, Public safety telecommunicators perform a variety of
tasks, including obtaining essential information, calming others
and sending the appropriate first responders to the correct
locations; and
WHEREAS, Public safety telecommunicators possess a variety of
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talents, including the ability to multitask, listen attentively,
think carefully, speak confidently and act quickly in stressful
situations; and
WHEREAS, Public safety telecommunicators often utilize
critical skills, including assessment, clear communication,
empathy, teamwork, emotional control, deescalation and triage in
serving our communities; and
WHEREAS, Public safety telecommunicators provide essential,
stabilizing and lifesaving instructions to 911 callers; and
WHEREAS, Public safety telecommunicators often go above and
beyond and give their whole selves to be with people during some
of the worst moments in their lives; and
WHEREAS, Public safety telecommunicators endure a great
amount of stress, posttraumatic stress disorder and mental
health challenges, which some first responders also experience
due to the calls they field; and
WHEREAS, Nearly 2,500 public safety telecommunicators process
about 14.5 million requests for emergency assistance in
Pennsylvania annually; and
WHEREAS, "National Public Safety Telecommunicators Week" was
founded in 1981 by Patricia Anderson of the Contra Costa County
Sheriff's Office in California; and
WHEREAS, "National Public Safety Telecommunicators Week" is
recognized each year during the second week in April; and
WHEREAS, As a result of public safety telecommunicators'
dedication, service and commitment to their critical roles, it
is our duty as a community to honor their work; therefore be it
RESOLVED, That the House of Representatives recognize the
week of April 14 through 20, 2024, as "Public Safety
Telecommunicators Week" in Pennsylvania.
20240HR0377PN2872 - 2 -
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