(2) In oral communications the message shall be
delivered in a volume sufficient for an ordinary individual
to hear it and comprehend it and shall be understandable
language and syntax regardless of how the message is
disseminated.
"Client." An individual or group who receives services from
a coach.
"Coach." As follows:
(1) An individual or business who uses "coach" as a
professional designation, title, credential, certification or
description that indicates the individual or business has
special skills, knowledge, expertise, experience or training
designed to assist a client in achieving one or more of the
client's specific goals, tasks, objectives or aspirations
related to a specific field or activity by providing
instruction, education, advice, guidance, counseling,
training, direction, support, encouragement, motivation or
other forms of assistance designed to aid the client in
developing, improving, managing and maintaining the skills,
abilities, behaviors or attitudes necessary for the client's
growth, development, improvement and overall success in a
field or activity.
(2) The term includes any similar designations
indicating special knowledge and expertise in an unlicensed
profession or field in which credentials are not required,
including designations as an advisor, expert, guru,
influencer or master.
(3) The term does not include an individual who coaches
a sport.
"Electronic medium." Communications appearing on a
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