exemption shall constitute an unfair or deceptive act or
practice for which the borrower may seek remedies under
the act of December 17, 1968 (P.L.1224, No.387), known as
the Unfair Trade Practices and Consumer Protection Law.
(6) If a mortgage servicer claims an inability to
implement paragraph (4), the mortgage servicer shall provide
notice to the borrower of all forbearance and postforbearance
options available for the mortgage loan that are consistent
with this law and to the extent that it is within the
servicer's contractual authority to do so. A mortgage
servicer that intends to offer only lump sum repayment or
short-term repayment plans as options for reinstatement after
forbearance shall clearly and conspicuously disclose that
these will be the affected borrower's limited options before
the borrower enters into a forbearance plan or, if the
borrower is in a forbearance plan on the effective date of
this act, within 30 days of the effective date of this act.
(7) Mortgage servicers shall ask borrowers the language
in which they prefer to communicate, shall document that
language preference in the servicing file and shall provide
oral interpretation or a bilingual representative fluent in
that language when communicating about loss mitigation
options in accordance with the requirements of this section.
(8) A mortgage servicer shall attach to a notice of sale
recorded and served in connection with a foreclosure a
certification of service of the disclosures described in
paragraph (2). A mortgage servicer may not record or serve a
notice of sale, schedule a foreclosure sale, publish notice
of a foreclosure sale, conduct a foreclosure sale or file a
complaint of judicial foreclosure unless the mortgage
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