authority to resolve complaints as recommended by the ombudsman.
(e) In ensuring that the goals of the ombudsman are met, the
following shall apply:
(1) The ombudsman shall monitor the development and
implementation of Federal, State and local statutes, regulations
and policies regarding services and supports for children with
mental health disorders, including the education of children
with mental health disorders.
(2) The ombudsman shall maintain complete records of
complaints received, the actions taken, findings, outcomes and
recommendations in response to any complaints and other actions,
including those taken by the Commonwealth and private agency
responses to serious complaints.
(3) Each quarter, the ombudsman shall send a report to each
government agency about which a complaint was received by the
ombudsman during the relevant period, listing the complaints
involving that agency which were received during the past
quarter, and shall meet regularly with the secretary, the Deputy
Secretary for Medical Assistance Programs and the Director of
the Bureau of Children's Behavioral Health Services and shall
report on any Statewide problems that the ombudsman has
identified and potential solutions.
(4) The ombudsman shall report annually, within one hundred
twenty days of the end of the fiscal year, to the Governor, the
President pro tempore of the Senate, the Speaker of the House of
Representatives, the Majority Chairman and the Minority Chairman
of the Aging and Youth Committee of the Senate, the Majority
Chairman and the Minority Chairman of the Children and Youth
Committee of the House of Representatives, the Majority Chairman
and the Minority Chairman of the Education Committee of the
20200HB2187PN3096 - 3 -
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30