charged by an electric generation supplier.
(b) Required information.--If the commission is
investigating a customer complaint related to a variable-rate
contract under subsection (a), the commission may require an
electric generation supplier to provide information on the
formula, mechanism, market indices, wholesale electric rates or
actual costs that provide the basis for the variable rate under
the contract.
(c) Coordination.-- The commission and the Office of Attorney
General, Bureau of Consumer Protection may work in a coordinated
manner to investigate and share complaint information as
necessary to ensure that the commission and the Office of
Attorney General, Bureau of Consumer Protection have the data
required to determine if a violation of this title or the act of
December 17, 1968 (P.L.1224, No.387), known as the Unfair Trade
Practices and Consumer Protection Law, is likely to have
occurred and may take appropriate independent action.
§ 28A09. Variable-rate and fixed-rate product rates.
(a) Rate notice.--
(1) No less than once every 30 days, an electric
generation supplier offering service to residential or small
commercial customers shall post the present nonpromotional
rate or range of rates for each variable-rate product on the
electric generation supplier's publicly accessible Internet
website and shall make the rate information available to
customers via a toll-free telephone number.
(2) Upon request by a residential or small commercial
customer, the electric generation supplier shall provide the
current applicable nonpromotional rate for each variable-rate
product and fixed-rate product in writing to the customer or
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