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        PRIOR PRINTER'S NO. 1756                      PRINTER'S NO. 2245

THE GENERAL ASSEMBLY OF PENNSYLVANIA


SENATE BILL

No. 1276 Session of 2008


        INTRODUCED BY BROWNE, WASHINGTON, M. WHITE, RAFFERTY, WOZNIAK,
           BOSCOLA, EARLL, A. WILLIAMS, FUMO, COSTA AND GREENLEAF,
           FEBRUARY 11, 2008

        SENATOR ARMSTRONG, APPROPRIATIONS, RE-REPORTED AS AMENDED,
           JUNE 25, 2008

                                     AN ACT

     1  Providing for the licensure of credit counseling agencies and     <--
     2     for the powers and duties of the Department of Banking;
     3     requiring surety bonds; prohibiting certain fees and costs;
     4     providing for debt management plans; and prohibiting certain
     5     acts by credit counseling agencies.
     6  PROVIDING FOR THE LICENSURE OF CREDIT COUNSELING AGENCIES AND     <--
     7     FOR THE POWERS AND DUTIES OF THE DEPARTMENT OF BANKING;
     8     REQUIRING PENAL BONDS; PROHIBITING CERTAIN FEES AND COSTS;
     9     PROVIDING FOR DEBT MANAGEMENT PLANS; PROHIBITING CERTAIN ACTS
    10     BY CREDIT COUNSELING AGENCIES; AND MAKING A RELATED REPEAL.

    11                         TABLE OF CONTENTS
    12  SECTION 1.  SHORT TITLE.
    13  SECTION 2.  DEFINITIONS.
    14  SECTION 3.  SCOPE OF ACT.
    15  SECTION 4.  DEBT MANAGEMENT PLAN LICENSE REQUIRED.
    16  SECTION 5.  APPLICATION FOR LICENSURE.
    17  SECTION 6.  CAPITAL; PENAL BOND.
    18  SECTION 7.  ISSUANCE OF LICENSE.
    19  SECTION 8.  RENEWAL OF LICENSE.
    20  SECTION 9.  REASONS FOR DENIAL, SUSPENSION, REVOCATION OR
    21                 REFUSAL.

     1  SECTION 10.  REINSTATEMENT.
     2  SECTION 11.  POWERS AND DUTIES OF DEPARTMENT.
     3  SECTION 12.  ADMINISTRATIVE PROCEEDINGS.
     4  SECTION 13.  LICENSEE REQUIREMENTS.
     5  SECTION 14.  REQUIREMENTS FOR PROVIDING DEBT MANAGEMENT PLANS.
     6  SECTION 15.  PROHIBITIONS.
     7  SECTION 16.  CONSUMER FEES.
     8  SECTION 17.  PENALTIES.
     9  SECTION 18.  DAMAGES.
    10  SECTION 19.  APPLICABILITY.
    11  SECTION 20.  TRANSITION.
    12  SECTION 21.  REGULATIONS.
    13  SECTION 22.  EFFECT ON OTHER LAWS.
    14  SECTION 23.  REPEAL.
    15  SECTION 24.  EFFECTIVE DATE.
    16     The General Assembly of the Commonwealth of Pennsylvania
    17  hereby enacts as follows:
    18  Section 1.  Short title.                                          <--
    19     This act shall be known and may be cited as the Debt
    20  Management Services and Credit Counseling Act.
    21  Section 2.  Definitions.
    22     The following words and phrases when used in this act shall
    23  have the meanings given to them in this section unless the
    24  context clearly indicates otherwise:
    25     "Branch office."  A business location within this
    26  Commonwealth of a person required to be licensed under this act.
    27  The term does not include a person's principal office location.
    28     "Consumer."  An individual who resides in this Commonwealth
    29  and is seeking debt management services or has entered into a
    30  debt management plan.
    20080S1276B2245                  - 2 -     

     1     "Consumer education program."  A program or plan that seeks
     2  to improve the financial literacy of consumers.
     3     "Credit counseling agency."  An individual, organization or
     4  corporation that provides debt management plan services to
     5  consumers, usually for a fee, contribution or other
     6  consideration.
     7     "Debt management plan."  A program whereby money is received
     8  from a consumer by a credit counseling agency for the purpose of
     9  distributing that money to one or more creditors of the consumer
    10  in full or partial payment of the consumer's obligations.
    11     "Department."  The Department of Banking of the Commonwealth.
    12     "Licensee."  A credit counseling agency licensed under this
    13  act to provide debt management or credit counseling services.
    14     "Principal office."  The main office location of a person
    15  required to be licensed under this act.
    16     "Secretary."  The Secretary of Banking of the Commonwealth.
    17  Section 3.  Scope.
    18     This act shall not apply to:
    19         (1)  A financial institution, personal property broker,
    20     agent or title company.
    21         (2)  Debt management or credit counseling provided in the
    22     practice of law.
    23         (3)  A consumer reporting agency as defined in the
    24     Federal Fair Credit Reporting Act (Public Law 91-508, 15
    25     U.S.C. § 1681 et seq.).
    26         (4)  A certified public accountant when services are
    27     rendered in the course of his practice as a certified public
    28     accountant and fees for such services are not in excess of
    29     those stated in this act.
    30  Section 4.  Duties of department.
    20080S1276B2245                  - 3 -     

     1     (a)  Internet website information.--Department must provide
     2  the following on its Internet website:
     3         (1)  Information for credit counseling agencies on the
     4     provisions of this act.
     5         (2)  Information for consumers regarding the protections
     6     of this act.
     7         (3)  Information on filing consumer complaints, including
     8     a toll-free telephone number.
     9         (4)  A list of current licensed credit counseling
    10     agencies.
    11  Section 5.  Licensure required.
    12     (a)  General rule.--A credit counseling agency that, in its
    13  own name or on behalf of other persons, engages in the business
    14  of providing debt management plan or credit counseling services
    15  in this Commonwealth or with persons located in this
    16  Commonwealth shall obtain a license from the department.
    17     (b)  Fees.--Each applicant for a license shall include with
    18  its application payments for the following fees:
    19         (1)  $200 for principal office.
    20         (2)  $100 for each branch office.
    21  The fees shall be deposited into the Banking Department Fund.
    22     (c)  Renewal.--License must be renewed every calendar year,
    23  subject to the renewal fees set forth in subsection (b).
    24     (d)  Designated agents.--No license shall be issued to any
    25  credit counseling agency whose principal place of business is
    26  located outside of this Commonwealth, unless the credit
    27  counseling agency designates an agent residing within this
    28  Commonwealth for service of process.
    29     (e)  Conditions of licensure.--As a condition of licensure,
    30  each applicant shall provide evidence that it satisfies the
    20080S1276B2245                  - 4 -     

     1  following criteria:
     2         (1)  A separate trust account with an FDIC-insured
     3     financial institution for the handling of client funds. A
     4     licensee may not commingle any trust account established for
     5     the benefit of consumers with any operating accounts of the
     6     licensee.
     7         (2)  Counselor certification through a third-party
     8     certification provider.
     9         (3)  A board of directors, a majority of which does not
    10     include individuals who would have a direct stake in the
    11     outcome of the debt management or counseling process.
    12         (4)  Agency accreditation provided by a third-party
    13     accreditation body. Such accreditation shall ensure
    14     compliance to industry standards and best practices.
    15         (5)  Annual audits by an independent certified public
    16     account, with such audits, taking place within six months of
    17     the close of the applicant's fiscal year.
    18  Section 6.  License.
    19     The secretary may by order, after notice and opportunity for
    20  hearing, assess penalties and deny, refuse to renew, suspend or
    21  revoke a license issued under this act if it is in the public
    22  interest and the applicant or licensee, any partner, officer or
    23  director, any person occupying a similar status or performing
    24  similar functions or any person directly or indirectly
    25  controlling the applicant or licensee:
    26         (1)  Has violated any provision of this act or
    27     regulations promulgated under this act.
    28         (2)  Has not met the standards established in this act.
    29         (3)  Has filed an application for a license under this
    30     act which as of its effective date, or as of any date after
    20080S1276B2245                  - 5 -     

     1     the filing in the case of an order denying of the filing, was
     2     incomplete in any material respect or contained any statement
     3     which was, in light of the circumstances under which it was
     4     made, false or misleading with respect to any material fact.
     5         (4)  Has made a false or misleading statement to the
     6     secretary or in any reports to the secretary.
     7         (5)  Has made fraudulent misrepresentations or
     8     circumvented or concealed, through whatever subterfuge or
     9     device, any of the material particulars or the nature thereof
    10     required to be stated or furnished to a person under the
    11     provisions of this act.
    12         (6)  Has failed to supervise its agents, managers or
    13     employees.
    14         (7)  Is the subject of an order entered within the past
    15     five years by this Commonwealth, any other Federal or state
    16     regulator denying, suspending or revoking license or
    17     registration.
    18         (8)  Is permanently, preliminarily or temporarily
    19     enjoined by any court of competent jurisdiction from engaging
    20     in or continuing any conduct or practice involving any aspect
    21     of debt adjustment or collection activities.
    22         (9)  Has engaged in dishonest or unethical practices in
    23     the conduct of the business of debt adjustment.
    24         (10)  Has violated applicable Federal laws or regulations
    25     promulgated under Federal law.
    26         (11)  Has been convicted of a crime involving moral
    27     turpitude.
    28         (12)  Has maintained a continuous course of unfair
    29     conduct.
    30         (13)  Is insolvent or has filed in bankruptcy or
    20080S1276B2245                  - 6 -     

     1     receivership or made assignments for the benefit of
     2     creditors.
     3         (14)  For other good cause shown.
     4  Section 7.  Surety bond.
     5     (a)  Terms of bond.--
     6         (1)  With application for a new or renewal license, the
     7     applicant or licensee shall file a surety bond or bond
     8     renewal certificate with the secretary. The bond shall be
     9     issued in favor of the Commonwealth for the benefit of any
    10     consumer who is injured by a violation of this act or a
    11     regulation adopted under this act committed by a licensee or
    12     agent of a licensee, including an agent managing a trust
    13     account.
    14         (2)  The bond shall be in an amount between $10,000 and
    15     $350,000, as established by regulation of the secretary and
    16     issued by a bonding, surety or insurance company that is
    17     authorized to do business in this Commonwealth.
    18         (3)  The bond shall remain if effect until the surety is
    19     released from liability by the secretary or until the bond is
    20     canceled by the surety.
    21     (b)  Cancellation.--Any surety may cancel a bond upon 30
    22  days' written notice to the Insurance Commissioner, but no such
    23  cancellation shall affect any liability which arises prior to
    24  the termination of such 30-day period. Upon the cancellation of
    25  a bond by a surety, the licensee shall file a new bond with the
    26  commissioner or the license shall be automatically suspended at
    27  the end of such 30-day period.
    28  Section 8.  Unlawful fees and costs.
    29     (a)  Limitation.--
    30         (1)  It shall be unlawful for a credit counseling agency
    20080S1276B2245                  - 7 -     

     1     to charge or accept from a consumer, directly or indirectly,
     2     a fee or contribution greater than $50 for the initial setup
     3     or initial consultation.
     4         (2)  After the initial setup or initial consultation, a
     5     credit counseling agency may not charge or accept a fee or
     6     contribution from a consumer greater that $120 per year for
     7     additional consultations or, alternatively, if debt
     8     management services are provided, may charge either 7.5% of
     9     the amount paid monthly by the consumer or $35 per month,
    10     whichever is more.
    11     (b)  Construction.--Nothing in this section shall be
    12  construed to prohibit a credit counseling agency, while engaging
    13  in debt management or credit counseling services, from imposing
    14  upon and receiving from a consumer a reasonable and separate
    15  charge or fee for insufficient funds transactions.
    16  Section 9.  Debt management plans.
    17     (a)  Consumer education program.--A credit counseling agency
    18  may not perform debt management services for a consumer unless
    19  it provides the consumer with a consumer education program at no
    20  additional cost.
    21     (b)  Agreement required.--
    22         (1)  A debt management plan evidenced by an agreement
    23     between the licensee and the consumer shall be clearly
    24     acknowledged by both parties. A copy of the agreement must be
    25     provided to the consumer.
    26         (2)  The agreement shall contain:
    27             (i)  The name and address of both the consumer and
    28         credit counseling agency.
    29             (ii)  Full description of all services to be
    30         performed for the consumer.
    20080S1276B2245                  - 8 -     

     1             (iii)  Clear indication of costs to the consumer,
     2         including contributions or fees, highlighted in boldface
     3         type.
     4             (iv)  A statement that the agreement can be
     5         terminated for any reason by the consumer and that the
     6         consumer has no obligation to continue the arrangement
     7         unless satisfied with the services provided.
     8             (v)  An indication of how to resolve disputes under
     9         the agreement.
    10             (vi)  A complete list of consumer and agency
    11         obligations that are subject to the agreement.
    12  Section 10.  Prohibited act.
    13     No credit counseling agency may:
    14         (1)  Purchase any debt or obligation of a consumer.
    15         (2)  Lend money or provide credit to any consumer.
    16         (3)  Obtain a mortgage or any other security interest in
    17     the property of a consumer.
    18         (4)  Operate as a debt collector.
    19         (5)  Structure an agreement for the consumer that, at the
    20     conclusion of the debt management plan, would result in
    21     negative amortization of any of the consumer's obligations to
    22     his creditors.
    23  Section 11.  Advertising.
    24     A credit counseling agency may not engage in false or
    25  misleading advertising concerning the terms or conditions of
    26  service or assistance offered.
    27  Section 12.  Conflict.
    28     If a provision of this act conflicts with any other law, the
    29  provisions of this act shall control.
    30  Section 20.  Effective date.
    20080S1276B2245                  - 9 -     

     1     This act shall take effect in 60 days.
     2  SECTION 1.  SHORT TITLE.                                          <--
     3     THIS ACT SHALL BE KNOWN AND MAY BE CITED AS THE DEBT
     4  MANAGEMENT SERVICES ACT.
     5  SECTION 2.  DEFINITIONS.
     6     THE FOLLOWING WORDS AND PHRASES WHEN USED IN THIS ACT SHALL
     7  HAVE THE MEANINGS GIVEN TO THEM IN THIS SECTION UNLESS THE
     8  CONTEXT CLEARLY INDICATES OTHERWISE:
     9     "APPLICANT."  A PERSON WHO APPLIES FOR A LICENSE UNDER THIS
    10  ACT.
    11     "BANKING INSTITUTION."  A STATE-CHARTERED BANK, A BANK AND
    12  TRUST COMPANY, A SAVINGS BANK OR PRIVATE BANK, A NATIONAL BANK,
    13  A FEDERALLY CHARTERED OR STATE-CHARTERED SAVINGS ASSOCIATION, A
    14  SUBSIDIARY OF ANY OF THE FOREGOING, OR A FEDERALLY CHARTERED OR
    15  STATE-CHARTERED CREDIT UNION.
    16     "BRANCH OFFICE."  A BUSINESS LOCATION WITHIN THIS
    17  COMMONWEALTH OF A PERSON REQUIRED TO BE LICENSED UNDER THIS ACT.
    18  THE TERM DOES NOT INCLUDE A PERSON'S PRINCIPAL OFFICE LOCATION.
    19     "CONSUMER."  AN INDIVIDUAL WHO IS SEEKING A DEBT MANAGEMENT
    20  PLAN OR HAS ENTERED INTO A DEBT MANAGEMENT PLAN.
    21     "CONSUMER EDUCATION PROGRAM."  A PROGRAM OR PLAN THAT SEEKS
    22  TO IMPROVE THE FINANCIAL LITERACY OF CONSUMERS.
    23     "DEBT MANAGEMENT PLAN."  A PROGRAM WHEREBY MONEY IS RECEIVED
    24  FROM A CONSUMER FOR THE PURPOSE OF DISTRIBUTING THAT MONEY TO
    25  ONE OR MORE CREDITORS OF THE CONSUMER IN FULL OR PARTIAL PAYMENT
    26  OF THE CONSUMER'S OBLIGATIONS.
    27     "DEBT MANAGEMENT PLAN BUSINESS."  THE BUSINESS OF
    28  ADVERTISING, SOLICITING, NEGOTIATING, ARRANGING, OFFERING OR
    29  PROVIDING DEBT MANAGEMENT PLANS.
    30     "DEPARTMENT."  THE DEPARTMENT OF BANKING OF THE COMMONWEALTH.
    20080S1276B2245                 - 10 -     

     1     "LICENSEE."  A PERSON LICENSED UNDER THIS ACT TO PROVIDE DEBT
     2  MANAGEMENT PLANS.
     3     "PERSON."  AN INDIVIDUAL, ASSOCIATION, JOINT VENTURE OR
     4  JOINT-STOCK COMPANY, PARTNERSHIP, LIMITED PARTNERSHIP, LIMITED
     5  PARTNERSHIP ASSOCIATION, LIMITED LIABILITY COMPANY, BUSINESS
     6  CORPORATION, NONPROFIT CORPORATION OR ANY OTHER GROUP OF
     7  INDIVIDUALS, HOWEVER ORGANIZED.
     8     "PRINCIPAL OFFICE."  THE MAIN OFFICE LOCATION OF A PERSON
     9  REQUIRED TO BE LICENSED UNDER THIS ACT.
    10     "SECRETARY."  THE SECRETARY OF BANKING OF THE COMMONWEALTH.
    11  SECTION 3.  SCOPE OF ACT.
    12     THIS ACT SHALL NOT APPLY TO:
    13         (1)  A BANKING INSTITUTION.
    14         (2)  DEBT MANAGEMENT PLANS PROVIDED IN THE PRACTICE OF
    15     LAW.
    16         (3)  A CONSUMER REPORTING AGENCY AS DEFINED IN THE
    17     FEDERAL FAIR CREDIT REPORTING ACT (PUBLIC LAW 91-508, 15
    18     U.S.C. § 1681 ET SEQ.).
    19         (4)  A CERTIFIED PUBLIC ACCOUNTANT WHEN DEBT MANAGEMENT
    20     PLANS PROVIDED IN THE COURSE OF PRACTICE AS A CERTIFIED
    21     PUBLIC ACCOUNTANT AND FEES FOR SUCH PLANS ARE NOT IN EXCESS
    22     OF THOSE STATED IN THIS ACT.
    23  SECTION 4.  DEBT MANAGEMENT PLAN LICENSE REQUIRED.
    24     (A)  GENERAL RULE.--EXCEPT AS PROVIDED UNDER SECTION 3, NO
    25  PERSON SHALL ENGAGE IN THE BUSINESS OF PROVIDING DEBT MANAGEMENT
    26  PLANS IN THIS COMMONWEALTH FOR A FEE, CONTRIBUTION OR OTHER
    27  CONSIDERATION WITHOUT OBTAINING A LICENSE UNDER THIS ACT.
    28     (B)  CONDITIONS OF LICENSURE.--AS A CONDITION OF LICENSURE,
    29  EACH APPLICANT SHALL PROVIDE EVIDENCE THAT THE APPLICANT:
    30         (1)  HAS ESTABLISHED A SEPARATE TRUST ACCOUNT WITH AN
    20080S1276B2245                 - 11 -     

     1     FDIC-INSURED FINANCIAL INSTITUTION FOR THE HANDLING OF CLIENT
     2     FUNDS. A LICENSEE MAY NOT COMMINGLE ANY TRUST ACCOUNT
     3     ESTABLISHED FOR THE BENEFIT OF CONSUMERS WITH ANY OPERATING
     4     ACCOUNTS OF THE LICENSEE.
     5         (2)  HAS OBTAINED COUNSELOR CERTIFICATION THROUGH A
     6     THIRD-PARTY CERTIFICATION PROVIDER.
     7         (3)  MAINTAINS A BOARD OF DIRECTORS, A MAJORITY OF WHICH
     8     DOES NOT INCLUDE INDIVIDUALS WHO WOULD HAVE A DIRECT STAKE IN
     9     THE OUTCOME OF DEBT MANAGEMENT PLANS.
    10         (4)  HAS OBTAINED ACCREDITATION PROVIDED BY A THIRD-PARTY
    11     ACCREDITATION BODY. SUCH ACCREDITATION SHALL ENSURE
    12     COMPLIANCE TO INDUSTRY STANDARDS AND BEST PRACTICES.
    13         (5)  IS SUBJECT TO ANNUAL AUDITS BY AN INDEPENDENT
    14     CERTIFIED PUBLIC ACCOUNTANT, WITH SUCH AUDITS TAKING PLACE
    15     WITHIN SIX MONTHS OF THE CLOSE OF THE APPLICANT'S FISCAL
    16     YEAR.
    17  SECTION 5.  APPLICATION FOR LICENSURE.
    18     AN APPLICATION FOR A LICENSE SHALL BE SUBMITTED TO THE
    19  DEPARTMENT IN THE FORM REQUIRED BY THE DEPARTMENT AND SHALL
    20  INCLUDE THE FOLLOWING:
    21         (1)  THE APPLICANT'S NAME, ADDRESS, TELEPHONE NUMBER,
    22     ELECTRONIC MAIL ADDRESS AND INTERNET WEBSITE.
    23         (2)  THE ADDRESS OF THE APPLICANT'S PRINCIPAL OFFICE AND
    24     ANY BRANCH OFFICES WHERE THE APPLICANT WILL ENGAGE IN THE
    25     DEBT MANAGEMENT PLAN BUSINESS.
    26         (3)  THE NAME AND ADDRESS OF EACH OWNER, OFFICER,
    27     DIRECTOR OR PRINCIPAL OF THE APPLICANT.
    28         (4)  THE NAME AND ADDRESS OF THE APPLICANT'S AGENT FOR
    29     SERVICE OF PROCESS IN THIS COMMONWEALTH.
    30         (5)  A DESCRIPTION OF THE OWNERSHIP INTEREST OF ANY
    20080S1276B2245                 - 12 -     

     1     OFFICER, DIRECTOR, AGENT OR EMPLOYEE OF THE APPLICANT IN AN
     2     AFFILIATE OR SUBSIDIARY OF THE APPLICANT OR IN ANY OTHER
     3     BUSINESS ENTITY THAT WILL PROVIDE ANY SERVICE TO THE
     4     APPLICANT OR TO A CONSUMER RELATING TO THE APPLICANT'S
     5     PROVISION OF DEBT MANAGEMENT PLANS.
     6         (6)  A LIST OF OTHER STATES IN WHICH THE APPLICANT
     7     ENGAGES IN THE DEBT MANAGEMENT PLAN BUSINESS, INCLUDING ANY
     8     RELEVANT LICENSE OR REGISTRATION NUMBER AND INFORMATION
     9     REGARDING WHETHER A LICENSE OR REGISTRATION IN ANOTHER STATE
    10     HAS EVER BEEN SUSPENDED OR REVOKED.
    11         (7)  THE FINANCIAL STATEMENT FROM THE APPLICANT'S MOST
    12     RECENT FISCAL YEAR, INCLUDING AN AUDIT OPINION FROM AN
    13     INDEPENDENT CERTIFIED PUBLIC ACCOUNTANT.
    14         (8)  A COPY OF A LIABILITY OR FIDELITY INSURANCE POLICY
    15     THAT INSURES AGAINST DISHONESTY, FRAUD, THEFT OR OTHER
    16     MALFEASANCE ON THE PART OF THE APPLICANT'S EMPLOYEES,
    17     OFFICERS, DIRECTORS OR PRINCIPALS.
    18         (9)  A COPY OF THE APPLICANT'S STANDARD DEBT MANAGEMENT
    19     PLAN AGREEMENT.
    20         (10)  INFORMATION REGARDING THE APPLICANT'S TRUST
    21     ACCOUNT, INCLUDING THE NAME AND ADDRESS OF THE FDIC-INSURED
    22     DEPOSITORY INSTITUTION WHERE THE ACCOUNT IS LOCATED AND THE
    23     NUMBER OF THE ACCOUNT.
    24         (11)  A LIST OF THE APPLICANT'S CREDIT COUNSELORS,
    25     SUPERVISORS OR MANAGERS WHO ARE CERTIFIED BY AN INDEPENDENT
    26     CERTIFYING ORGANIZATION ACCEPTABLE TO THE DEPARTMENT AND A
    27     PLAN TO ENSURE THAT ANY OF THE CREDIT COUNSELORS, SUPERVISORS
    28     OR MANAGERS WHO ARE NOT CERTIFIED BECOME CERTIFIED WITHIN SIX
    29     MONTHS OF THE ISSUANCE DATE OF THE LICENSE.
    30         (12)  EVIDENCE THAT THE APPLICANT IS ACCREDITED BY AN
    20080S1276B2245                 - 13 -     

     1     INDEPENDENT ACCREDITING ORGANIZATION ACCEPTABLE TO THE
     2     DEPARTMENT.
     3         (13)  A PENAL BOND MEETING THE REQUIREMENTS OF SECTION 6.
     4         (14)  A NONREFUNDABLE FEE OF $3,000 FOR THE PRINCIPAL
     5     OFFICE LICENSE AND $1,500 FOR THE BRANCH OFFICE LICENSE.
     6         (15)  ANY OTHER INFORMATION THAT THE DEPARTMENT REQUIRES.
     7  SECTION 6.  CAPITAL; PENAL BOND.
     8     (A)  CAPITAL.--AN APPLICANT SHALL DEMONSTRATE A TANGIBLE NET
     9  WORTH OF $250,000 AND SHALL MAINTAIN THAT TANGIBLE NET WORTH AS
    10  A LICENSEE.
    11     (B)  PENAL BOND.--THE DEPARTMENT SHALL ISSUE A LICENSE UNDER
    12  THIS ACT IF THE APPLICANT OBTAINS AND MAINTAINS A BOND IN THE
    13  AMOUNT OF $100,000, IN A FORM ACCEPTABLE TO THE DEPARTMENT,
    14  PRIOR TO THE ISSUANCE OF THE LICENSE, FROM A SURETY COMPANY
    15  AUTHORIZED TO DO BUSINESS IN THIS COMMONWEALTH. THE BOND SHALL
    16  BE A PENAL BOND IN FAVOR OF THE COMMONWEALTH CONDITIONED ON
    17  COMPLIANCE WITH THIS ACT AND SUBJECT TO FORFEITURE BY THE
    18  DEPARTMENT. THE BOND SHALL ALSO BE FOR THE USE OF ANY PERSON
    19  AGAINST THE LICENSEE FOR THE BENEFIT OF ANY CONSUMER WHO IS
    20  INJURED BY A VIOLATION OF THIS ACT. AN AGGRIEVED PERSON MAY,
    21  WITH THE WRITTEN CONSENT OF THE DEPARTMENT, RECOVER FEES AND
    22  COSTS FROM THE BOND BY FILING A CLAIM WITH THE SURETY COMPANY OR
    23  MAINTAINING AN ACTION ON THE BOND. IN THE ALTERNATIVE, AN
    24  AGGRIEVED PERSON MAY RECOVER FEES AND COSTS BY FILING A FORMAL
    25  COMPLAINT AGAINST THE LICENSEE WITH THE DEPARTMENT WHICH SHALL
    26  ADJUDICATE THE MATTER. THE ADJUDICATION SHALL BE BINDING UPON
    27  THE SURETY COMPANY AND ENFORCEABLE BY THE DEPARTMENT IN
    28  COMMONWEALTH COURT AND BY AN AGGRIEVED PERSON IN ANY COURT. AN
    29  AGGRIEVED PERSON SEEKING TO RECOVER FROM A BOND THAT HAS ALREADY
    30  BEEN FORFEITED BY THE DEPARTMENT OR WHICH THE DEPARTMENT IS IN
    20080S1276B2245                 - 14 -     

     1  THE PROCESS OF FORFEITING MAY RECOVER PAYMENT ON THE BOND IF,
     2  AFTER FILING A PETITION WITH THE DEPARTMENT, THE DEPARTMENT
     3  CONSENTS TO THE AGGRIEVED PERSON'S REQUESTED PAYMENT OR PORTION
     4  THEREOF. THE DEPARTMENT MAY PAY THE AGGRIEVED PERSON FROM THE
     5  BOND PROCEEDS IT RECOVERS. NOTHING IN THIS SECTION SHALL LIMIT
     6  THE ABILITY OF ANY COURT OR MAGISTERIAL DISTRICT JUDGE TO AWARD
     7  TO AN AGGRIEVED PERSON OTHER DAMAGES, COURT COSTS AND ATTORNEY
     8  FEES AS PERMITTED BY LAW, BUT THOSE DAMAGES THAT ARE NOT FEES OR
     9  COSTS MAY NOT BE RECOVERED FROM THE BOND. THE DEPARTMENT MAY
    10  CONSENT TO OR ORDER PRO RATA OR OTHER RECOVERY ON THE BOND FOR
    11  ANY AGGRIEVED PERSON IF CLAIMS AGAINST THE BOND EXCEED ITS FULL
    12  MONETARY AMOUNT. NO BOND SHALL COMPLY WITH THE REQUIREMENTS OF
    13  THIS SECTION UNLESS IT CONTAINS A PROVISION THAT IT SHALL NOT BE
    14  CANCELED FOR ANY CAUSE UNLESS NOTICE OF INTENTION TO CANCEL IS
    15  GIVEN TO THE DEPARTMENT AT LEAST 30 DAYS BEFORE THE DAY UPON
    16  WHICH CANCELLATION SHALL TAKE EFFECT. CANCELLATION OF THE BOND
    17  SHALL NOT INVALIDATE THE BOND FOR THE PERIOD OF TIME IT WAS IN
    18  EFFECT.
    19  SECTION 7.  ISSUANCE OF LICENSE.
    20     (A)  TIME FOR ISSUANCE.--THE DEPARTMENT SHALL ISSUE OR REFUSE
    21  TO ISSUE A LICENSE TO AN APPLICANT WITHIN 60 DAYS OF RECEIVING
    22  THE APPLICANT'S COMPLETED APPLICATION. THE DEPARTMENT MAY EXTEND
    23  THE TIME PERIOD FOR 30 DAYS. THE DEPARTMENT SHALL NOTIFY THE
    24  APPLICANT OF THE EXTENDED TIME PERIOD, INCLUDING A FINAL
    25  DECISION DATE, IN WRITING.
    26     (B)  INVESTIGATION.--UPON RECEIPT OF A COMPLETED APPLICATION,
    27  THE DEPARTMENT MAY CONDUCT AN INVESTIGATION OF THE APPLICANT,
    28  INCLUDING THE OWNERS, OFFICERS, DIRECTORS, PRINCIPALS OR AGENTS.
    29     (C)  APPEAL OF DENIAL.--IF AN APPLICATION FOR A LICENSE IS
    30  DENIED, THE DEPARTMENT SHALL NOTIFY THE APPLICANT IN WRITING,
    20080S1276B2245                 - 15 -     

     1  INCLUDING THE REASON FOR THE DENIAL. NOTIFICATION SHALL INCLUDE
     2  INFORMATION FOR APPEALING THE DECISION WITHIN 30 DAYS.
     3     (D)  DURATION.--A LICENSE SHALL BE ISSUED FOR A PERIOD OF ONE
     4  YEAR.
     5     (E)  CONTENTS.--A LICENSE SHALL BE ON A FORM DETERMINED BY
     6  THE DEPARTMENT AND SHALL CONTAIN, AT A MINIMUM, THE NAME OF THE
     7  LICENSEE, THE ADDRESS AT WHICH THE LICENSEE IS CONDUCTING
     8  BUSINESS AND A LICENSE NUMBER.
     9     (F)  SEPARATE LICENSES.--A SEPARATE LICENSE SHALL BE REQUIRED
    10  FOR EACH LOCATION FROM WHICH A LICENSEE ENGAGES IN THE DEBT
    11  MANAGEMENT PLAN BUSINESS.
    12     (G)  DISPLAY.--A LICENSE SHALL BE DISPLAYED PROMINENTLY IN
    13  EACH LICENSED OFFICE.
    14     (H)  TRANSFER PROHIBITED.--A LICENSE MAY NOT BE TRANSFERRED,
    15  ASSIGNED OR PLEDGED.
    16     (I)  CHANGE OF ADDRESS.--A LICENSEE CHANGING ADDRESS SHALL
    17  PROVIDE NOTICE TO THE DEPARTMENT OF THE NEW ADDRESS 30 DAYS
    18  PRIOR TO THE CHANGE OF ADDRESS.
    19  SECTION 8.  RENEWAL OF LICENSE.
    20     (A)  GENERAL RULE.--AN APPLICATION FOR RENEWAL OF A LICENSE
    21  SHALL BE SUBMITTED TO THE DEPARTMENT ON THE FORM DETERMINED BY
    22  THE DEPARTMENT AND IN THE TIME PERIOD DETERMINED BY THE
    23  DEPARTMENT. AN APPLICATION FOR RENEWAL SHALL BE ACCOMPANIED BY A
    24  FEE OF $1,500 FOR THE PRINCIPAL OFFICE LICENSE AND $750 FOR EACH
    25  BRANCH OFFICE LICENSE.
    26     (B)  ANNUAL REPORT.--ON A DATE DETERMINED BY THE DEPARTMENT,
    27  A LICENSEE SHALL FILE ANNUALLY A REPORT WITH THE DEPARTMENT
    28  SETTING FORTH SUCH INFORMATION AS THE DEPARTMENT SHALL REQUIRE
    29  CONCERNING THE DEBT MANAGEMENT PLAN BUSINESS CONDUCTED BY THE
    30  LICENSEE DURING THE PRECEDING CALENDAR YEAR. THE REPORT SHALL BE
    20080S1276B2245                 - 16 -     

     1  ON A FORM PROVIDED BY THE DEPARTMENT. LICENSEES WHO FAIL TO FILE
     2  THE REQUIRED REPORT ON THE DATE REQUIRED BY THE DEPARTMENT MAY
     3  BE SUBJECT TO A PENALTY OF $100 FOR EACH DAY AFTER THE DUE DATE
     4  UNTIL THE REPORT IS FILED.
     5     (C)  REQUIRED CONDITION.--THE DEPARTMENT SHALL DETERMINE THE
     6  INFORMATION AND DOCUMENTATION THAT SHALL BE PROVIDED IN THE
     7  APPLICATION FOR RENEWAL OF A LICENSE SUFFICIENT TO ESTABLISH
     8  THAT THE LICENSEE CONTINUES TO CONDUCT THE DEBT MANAGEMENT PLAN
     9  BUSINESS IN ACCORDANCE WITH THIS ACT.
    10  SECTION 9.  REASONS FOR DENIAL, SUSPENSION, REVOCATION OR
    11                 REFUSAL.
    12     THE DEPARTMENT MAY DENY, SUSPEND, REVOKE OR REFUSE TO RENEW A
    13  LICENSE FOR THE FOLLOWING ACTIONS TAKEN BY THE APPLICANT OR
    14  LICENSEE OR ANY OF THE OWNERS, OFFICERS, DIRECTORS, PRINCIPALS
    15  OR AGENTS:
    16         (1)  A MATERIAL MISSTATEMENT IN THE LICENSE APPLICATION
    17     OR OTHER SUBMISSION REQUIRED UNDER THIS ACT OR BY THE
    18     DEPARTMENT.
    19         (2)  FAILURE TO COMPLY WITH OR A VIOLATION OF ANY
    20     PROVISION OF THIS ACT.
    21         (3)  UNFAIR OR UNETHICAL CONDUCT IN CONNECTION WITH THE
    22     DEBT MANAGEMENT PLAN BUSINESS.
    23         (4)  FAILURE TO POSSESS THE FINANCIAL ABILITY OR
    24     RESPONSIBILITY, CHARACTER, REPUTATION, INTEGRITY OR GENERAL
    25     FITNESS SUFFICIENT TO WARRANT THE BELIEF THAT THE DEBT
    26     MANAGEMENT PLAN BUSINESS WILL BE CONDUCTED LAWFULLY, HONESTLY
    27     AND IN THE PUBLIC INTEREST.
    28         (5)  CONVICTION OR A PLEA OF GUILTY OR NOLO CONTENDERE TO
    29     A CRIME OF MORAL TURPITUDE OR TO AN OFFENSE GRADED AS A
    30     FELONY.
    20080S1276B2245                 - 17 -     

     1         (6)  RECEIPT OF AN INJUNCTION BY A COURT OF COMPETENT
     2     JURISDICTION FROM ENGAGING IN THE DEBT MANAGEMENT PLAN
     3     BUSINESS.
     4         (7)  HAS HAD A LICENSE ISSUED BY THE DEPARTMENT DENIED,
     5     NOT RENEWED, SUSPENDED OR REVOKED.
     6         (8)  WAS THE SUBJECT OF A UNITED STATES POSTAL SERVICE
     7     FRAUD ORDER.
     8         (9)  DEMONSTRATED NEGLIGENCE OR INCOMPETENCE IN
     9     PERFORMING AN ACT FOR WHICH THE APPLICANT IS REQUIRED TO HOLD
    10     A LICENSE UNDER THIS ACT.
    11         (10)  HAS AN OUTSTANDING DEBT TO THE COMMONWEALTH OR ANY
    12     COMMONWEALTH AGENCY.
    13  SECTION 10.  REINSTATEMENT.
    14     THE DEPARTMENT MAY REINSTATE A LICENSE THAT WAS PREVIOUSLY
    15  SUSPENDED, REVOKED OR DENIED RENEWAL IF THE DEPARTMENT
    16  DETERMINES THAT:
    17         (1)  A CONDITION THAT WARRANTED THE ORIGINAL ACTION HAS
    18     BEEN CORRECTED TO THE DEPARTMENT'S SATISFACTION;
    19         (2)  THE DEPARTMENT HAS REASON TO BELIEVE THAT THE
    20     CONDITION IS NOT LIKELY TO OCCUR AGAIN; AND
    21         (3)  THE LICENSEE SATISFIES ALL OTHER REQUIREMENTS OF
    22     THIS ACT.
    23  SECTION 11.  POWERS AND DUTIES OF DEPARTMENT.
    24     THE DEPARTMENT SHALL HAVE THE POWER TO:
    25         (1)  EXAMINE AND INVESTIGATE ANY DOCUMENT, ACCOUNT, BOOK
    26     OR RECORD OF A LICENSEE TO ENSURE COMPLIANCE WITH THIS ACT.
    27     THE EXAMINATION MAY INCLUDE DOCUMENTS, ACCOUNTS, BOOKS OR
    28     RECORDS THAT RELATE TO THE OPERATION OF THE LICENSEE THAT ARE
    29     IN THE POSSESSION OF AN AFFILIATE, SUBSIDIARY OR OTHER
    30     BUSINESS ENTITY. THE EXAMINATION MAY BE CONDUCTED WITHOUT
    20080S1276B2245                 - 18 -     

     1     PRIOR NOTICE TO THE LICENSEE AND THE COSTS OF THE EXAMINATION
     2     SHALL BE PAID BY THE LICENSEE. FOR THE PURPOSE OF CONDUCTING
     3     AN EXAMINATION OR INVESTIGATION, THE DEPARTMENT MAY REQUIRE A
     4     LICENSEE TO SUPPLY RECORDS OR COPIES OF RECORDS AT A LOCATION
     5     IN THIS COMMONWEALTH DETERMINED BY THE DEPARTMENT.
     6         (2)  CONDUCT ADMINISTRATIVE HEARINGS ON ANY MATTER
     7     PERTAINING TO THIS ACT AND ISSUE SUBPOENAS TO COMPEL THE
     8     ATTENDANCE OF WITNESSES OR THE PRODUCTION OF DOCUMENTS,
     9     ACCOUNTS, BOOKS OR RECORDS AT A HEARING. A DOCUMENT, ACCOUNT,
    10     BOOK OR RECORD SUBJECT TO SUBPOENA MAY BE RETAINED BY THE
    11     DEPARTMENT UNTIL THE RELATED PROCEEDING IS COMPLETED. A
    12     DEPARTMENT OFFICIAL MAY ADMINISTER OATHS OR AFFIRMATIONS TO A
    13     PERSON WHOSE TESTIMONY IS REQUIRED.
    14         (3)  REQUEST INFORMATION FROM ANY FEDERAL, STATE, LOCAL
    15     OR FOREIGN GOVERNMENT ENTITY REGARDING AN APPLICANT, A
    16     LICENSEE OR A PERSON RELATED TO THE DEBT MANAGEMENT PLAN
    17     BUSINESS. THE COSTS ASSOCIATED WITH A REQUEST SHALL BE PAID
    18     BY THE APPLICANT OR LICENSEE.
    19         (4)  PROHIBIT OR PERMANENTLY REMOVE A PERSON OR LICENSEE
    20     RESPONSIBLE FOR A VIOLATION OF THIS ACT FROM WORKING IN THE
    21     PERSON'S OR LICENSEE'S PRESENT CAPACITY OR IN ANY OTHER
    22     CAPACITY RELATED TO ACTIVITIES REGULATED BY THE DEPARTMENT.
    23         (5)  ORDER A PERSON OR LICENSEE TO MAKE RESTITUTION FOR
    24     ACTUAL DAMAGES TO CONSUMERS CAUSED BY A VIOLATION OF THIS
    25     ACT.
    26         (6)  ISSUE A CEASE AND DESIST ORDER THAT TAKES EFFECT
    27     IMMEDIATELY, SUBJECT TO A HEARING WITHIN 14 DAYS OF THE
    28     ISSUANCE OF THE ORDER.
    29         (7)  IMPOSE OTHER CONDITIONS OR TAKE OTHER ACTIONS AS THE
    30     DEPARTMENT DEEMS APPROPRIATE TO ADMINISTER OR ENFORCE THIS
    20080S1276B2245                 - 19 -     

     1     ACT.
     2  SECTION 12.  ADMINISTRATIVE PROCEEDINGS.
     3     (A)  HEARINGS.--A PERSON AGGRIEVED BY A DECISION OF THE
     4  DEPARTMENT MAY APPEAL THE DECISION TO THE SECRETARY.
     5     (B)  INJUNCTIONS.--THE DEPARTMENT MAY MAINTAIN AN ACTION FOR
     6  AN INJUNCTION OR SIMILAR PROCESS TO RESTRAIN OR PREVENT A PERSON
     7  FROM VIOLATING THIS ACT.
     8     (C)  FINAL ORDERS.--A DECISION OF THE SECRETARY SHALL BE A
     9  FINAL ORDER OF THE DEPARTMENT AND SHALL BE ENFORCEABLE IN A
    10  COURT OF COMPETENT JURISDICTION.
    11  SECTION 13.  LICENSEE REQUIREMENTS.
    12     (A)  WRITTEN POLICIES.--A LICENSEE SHALL ADOPT WRITTEN
    13  POLICIES DESCRIBING SAFEGUARDS ADOPTED TO PREVENT CONFLICTS OF
    14  INTEREST IN THE CONDUCT OF ITS BUSINESS.
    15     (B)  NOTIFICATION--A LICENSEE SHALL NOTIFY THE DEPARTMENT
    16  WITHIN THREE BUSINESS DAYS OF RECEIVING KNOWLEDGE OF ANY OF THE
    17  FOLLOWING:
    18         (1)  THE LICENSEE'S PENAL BOND IS CANCELED OR OTHERWISE
    19     BECOMES INOPERATIVE.
    20         (2)  AN ACTION TAKEN BY ANOTHER FEDERAL OR STATE
    21     REGULATORY AGENCY OR BY A LAW ENFORCEMENT AGENCY AGAINST THE
    22     LICENSEE OR ANY OWNERS, OFFICERS, DIRECTORS, PRINCIPALS,
    23     AGENTS OR EMPLOYEES OF THE LICENSEE.
    24         (3)  THE LICENSEE IS INSOLVENT.
    25         (4)  THE LICENSEE IS UNABLE TO ADMINISTER THE PROVISIONS
    26     OF ANY DEBT MANAGEMENT PLAN THAT THE LICENSEE HAS ENTERED
    27     INTO WITH A CONSUMER, UNLESS THE INABILITY IS DUE TO A
    28     REFUSAL OF A CONSUMER TO FUND A DEBT MANAGEMENT PLAN.
    29     (C)  ADVERTISING.--ALL ADVERTISING BY A LICENSEE SHALL
    30  INDICATE THAT THE LICENSEE IS LICENSED BY THE DEPARTMENT.
    20080S1276B2245                 - 20 -     

     1  SECTION 14.  REQUIREMENTS FOR PROVIDING DEBT MANAGEMENT PLANS.
     2     A LICENSEE SHALL OFFER AND PROVIDE DEBT MANAGEMENT PLANS IN
     3  ACCORDANCE WITH THE FOLLOWING:
     4         (1)  THE LICENSEE SHALL PROVIDE EACH CONSUMER FOR WHOM IT
     5     PROVIDES A DEBT MANAGEMENT PLAN WITH A CONSUMER EDUCATION
     6     PROGRAM AT NO ADDITIONAL COST TO THE CONSUMER.
     7         (2)  PRIOR TO A LICENSEE AND CONSUMER ENTERING INTO A
     8     DEBT MANAGEMENT PLAN AGREEMENT, THE LICENSEE SHALL PREPARE AN
     9     ANALYSIS OF THE CONSUMER'S FINANCIAL SITUATION AND A BUDGET
    10     FOR THE CONSUMER. THE ANALYSIS SHALL INCLUDE A DETERMINATION
    11     THAT THE CONSUMER WILL BENEFIT FROM THE DEBT MANAGEMENT PLAN
    12     AND AN EXPLANATION OF THAT BENEFIT. THE LICENSEE SHALL
    13     DISCUSS THE ANALYSIS AND BUDGET WITH THE CONSUMER AND PROVIDE
    14     THE CONSUMER WITH COPIES OF THE ANALYSIS AND BUDGET.
    15         (3)  PRIOR TO A LICENSEE EXECUTING A DEBT MANAGEMENT
    16     PLAN, THE LICENSEE AND THE CONSUMER SHALL ENTER INTO A DEBT
    17     MANAGEMENT PLAN AGREEMENT. THE AGREEMENT SHALL BE IN WRITING,
    18     SIGNED BY THE LICENSEE AND THE CONSUMER AND PRINTED IN AT
    19     LEAST 12-POINT TYPE AND SHALL CONTAIN THE FOLLOWING
    20     INFORMATION:
    21             (I)  THE NAME, ADDRESS AND TELEPHONE NUMBER OF THE
    22         LICENSEE.
    23             (II)  THE LICENSE NUMBER OF THE LICENSEE.
    24             (III)  THE NAME, ADDRESS AND TELEPHONE NUMBER OF THE
    25         CONSUMER.
    26             (IV)  THE NAME OF THE LICENSEE'S EMPLOYEE WHO
    27         PREPARED THE DEBT MANAGEMENT PLAN AGREEMENT.
    28             (V)  A DESCRIPTION OF THE DEBT MANAGEMENT PLAN TO BE
    29         PROVIDED TO THE CONSUMER.
    30             (VI)  A DESCRIPTION OF THE FEES THAT WILL BE CHARGED
    20080S1276B2245                 - 21 -     

     1         TO THE CONSUMER.
     2             (VII)  THE NAME AND ADDRESS OF THE DEPOSITORY
     3         INSTITUTION IN WHICH A TRUST ACCOUNT WILL BE LOCATED TO
     4         DEPOSIT THE CONSUMER'S FUNDS FOR DISBURSEMENT TO THE
     5         CONSUMER'S CREDITORS.
     6             (VIII)  A LIST OF EACH OF THE CONSUMER'S CREDITORS
     7         THAT THE LICENSEE IN GOOD FAITH REASONABLY EXPECTS TO
     8         PARTICIPATE IN THE LICENSEE'S DEBT MANAGEMENT PLAN,
     9         INCLUDING THE AMOUNT OWED TO EACH CREDITOR AND THE
    10         SCHEDULE OF PAYMENTS TO BE MADE TO EACH CREDITOR. THE
    11         SCHEDULE OF PAYMENTS SHALL INCLUDE THE AMOUNT OF EACH
    12         PAYMENT AND THE DATE ON WHICH IT WILL BE MADE.
    13             (IX)  A SCHEDULE OF THE PAYMENTS THAT THE CONSUMER
    14         MUST MAKE TO THE LICENSEE, INCLUDING THE AMOUNT OF EACH
    15         PAYMENT, THE DATE IT IS DUE AND THE FORM IN WHICH IT MUST
    16         BE MADE.
    17             (X)  DISCLOSURE OF ANY FEES THAT EITHER THE CONSUMER
    18         MUST PAY TO THE LICENSEE OR THAT THE LICENSEE WILL RETAIN
    19         FROM EACH OF THE CONSUMER'S PAYMENTS TO THE LICENSEE.
    20             (XI)  A NOTICE, IN BOLD PRINT, THAT THE CONSUMER'S
    21         PARTICIPATION IN THE DEBT MANAGEMENT PLAN AGREEMENT MAY
    22         NEGATIVELY IMPACT THE CONSUMER'S CREDIT RATING OR CREDIT
    23         SCORE.
    24             (XII)  DISCLOSURE THAT THE LICENSEE MAY RECEIVE
    25         COMPENSATION FROM THE CONSUMER'S CREDITORS FOR PROVIDING
    26         THE DEBT MANAGEMENT PLAN TO THE CONSUMER, IF APPLICABLE.
    27             (XIII)  NOTICE THAT EITHER PARTY MAY TERMINATE THE
    28         DEBT MANAGEMENT PLAN AGREEMENT UPON TEN DAYS' WRITTEN
    29         NOTICE TO THE OTHER PARTY.
    30             (XIV)  NOTICE THAT IF THE DEBT MANAGEMENT PLAN
    20080S1276B2245                 - 22 -     

     1         AGREEMENT IS TERMINATED, THE CONSUMER IS ENTITLED TO A
     2         PROMPT REFUND OF ANY PAYMENTS MADE THAT HAVE NOT YET BEEN
     3         DISBURSED TO THE CONSUMER'S CREDITORS.
     4             (XV)  AN EXPLANATION OF THE WAY IN WHICH DISPUTES
     5         UNDER THE DEBT MANAGEMENT PLAN AGREEMENT WILL BE
     6         RESOLVED.
     7             (XVI)  AN EXPLANATION OF APPLICABLE PRIVACY LAWS.
     8         (4)  THE LICENSEE SHALL PROVIDE EACH CONSUMER
     9     PARTICIPATING IN A DEBT MANAGEMENT PLAN AGREEMENT WITH
    10     QUARTERLY STATEMENTS SETTING FORTH THE PAYMENTS RECEIVED FROM
    11     THE CONSUMER AND THE DISBURSEMENTS MADE TO THE CONSUMER'S
    12     CREDITORS.
    13         (5)  THE LICENSEE SHALL DEPOSIT A CONSUMER'S PAYMENT
    14     UNDER A DEBT MANAGEMENT PLAN AGREEMENT INTO THE LICENSEE'S
    15     TRUST ACCOUNT WITHIN TWO BUSINESS DAYS OF RECEIVING THE
    16     PAYMENT.
    17         (6)  THE LICENSEE SHALL DISBURSE A CONSUMER'S FUNDS TO
    18     THE CONSUMER'S CREDITORS IN A TIMELY MANNER PURSUANT TO THE
    19     CONSUMER'S DEBT MANAGEMENT PLAN AGREEMENT.
    20  SECTION 15.  PROHIBITIONS.
    21     A LICENSEE SHALL NOT:
    22         (1)  PURCHASE ANY DEBT OR OBLIGATION OF A CONSUMER.
    23         (2)  LEND MONEY OR PROVIDE CREDIT TO A CONSUMER.
    24         (3)  OFFER OR PROVIDE CREDIT INSURANCE TO A CONSUMER.
    25         (4)  OBTAIN A MORTGAGE OR OTHER SECURITY INTEREST IN THE
    26     PROPERTY OF A CONSUMER.
    27         (5)  OPERATE AS A COLLECTION AGENCY OR DEBT COLLECTOR.
    28         (6)  STRUCTURE A CONSUMER'S DEBT MANAGEMENT PLAN
    29     AGREEMENT IN A WAY THAT RESULTS IN THE NEGATIVE AMORTIZATION
    30     OF ANY OF THE CONSUMER'S DEBTS.
    20080S1276B2245                 - 23 -     

     1         (7)  ALTER THE TERMS OF ANY DEBT OF A CONSUMER UNLESS THE
     2     ALTERATION BENEFITS THE CONSUMER AND THE CONSUMER HAS
     3     APPROVED THE PROPOSED ALTERATION.
     4         (8)  ADVERTISE OR DISSEMINATE INFORMATION REGARDING THE
     5     DEBT MANAGEMENT PLANS IN ANY WAY THAT IS FALSE, MISLEADING OR
     6     DECEPTIVE.
     7         (9)  RECEIVE A FEE OR CONSIDERATION FOR REFERRING A
     8     CLIENT TO ANOTHER BUSINESS.
     9         (10)  CONDUCT A BUSINESS OTHER THAN THE DEBT MANAGEMENT
    10     PLAN BUSINESS LICENSED BY THE DEPARTMENT UNDER THIS ACT
    11     WITHOUT AT LEAST 30 DAYS' PRIOR WRITTEN NOTIFICATION TO THE
    12     DEPARTMENT.
    13  SECTION 16.  CONSUMER FEES.
    14     (A)  INITIAL CONSULTATION.--A LICENSEE MAY CHARGE A FEE OF
    15  NOT MORE THAN $50 FOR AN INITIAL CONSULTATION WITH A CONSUMER.
    16     (B)  MONTHLY MAINTENANCE FEE.--WHEN A CONSUMER AND A LICENSEE
    17  HAVE ENTERED INTO A DEBT MANAGEMENT PLAN AGREEMENT, THE LICENSEE
    18  MAY CHARGE THE CONSUMER A MONTHLY MAINTENANCE FEE OF $10 PER
    19  ACCOUNT REMAINING UNDER THE AGREEMENT FOR THAT MONTH, PROVIDED
    20  THAT THE TOTAL MONTHLY FEE MAY NOT EXCEED $50.
    21     (C)  INSUFFICIENT FUNDS FEE.--A LICENSEE MAY COLLECT A FEE
    22  FOR A SUBSEQUENT DISHONORED CHECK OR INSTRUMENT TAKEN IN
    23  PAYMENT, NOT TO EXCEED THE SERVICE CHARGE PERMITTED TO BE
    24  IMPOSED UNDER 18 PA.C.S. § 4105 (RELATING TO BAD CHECKS).
    25     (D)  ACTUAL COSTS.--A LICENSEE MAY CHARGE A CONSUMER FOR THE
    26  ACTUAL COST IN REQUESTING THE CONSUMER'S CREDIT REPORT.
    27     (E)  CONTRIBUTIONS PROHIBITED.--A LICENSEE SHALL NOT REQUIRE
    28  OR ACCEPT ANY CONTRIBUTION FROM A CONSUMER.
    29     (F)  NO OTHER FEES PERMITTED.--A LICENSEE SHALL NOT CHARGE A
    30  CONSUMER ANY FEES UNLESS AUTHORIZED UNDER THIS SECTION.
    20080S1276B2245                 - 24 -     

     1  SECTION 17.  PENALTIES.
     2     (A)  VIOLATION BY LICENSEE.--A PERSON LICENSED UNDER THIS ACT
     3  OR DIRECTOR, OFFICER, OWNER, PARTNER, EMPLOYEE OR AGENT OF A
     4  LICENSEE WHO VIOLATES THIS ACT OR WHO COMMITS ANY ACTION WHICH
     5  WOULD SUBJECT THE LICENSEE TO DENIAL, SUSPENSION, REVOCATION OR
     6  NONRENEWAL MAY BE FINED BY THE DEPARTMENT AN AMOUNT NOT TO
     7  EXCEED $10,000 FOR EACH OFFENSE.
     8     (B)  VIOLATION BY PERSON OPERATING WITHOUT A LICENSE.--A
     9  PERSON SUBJECT TO THE PROVISIONS OF THIS ACT AND NOT LICENSED BY
    10  THE DEPARTMENT WHO VIOLATES THIS ACT OR WHO COMMITS ANY ACTION
    11  WHICH WOULD SUBJECT A LICENSEE TO DENIAL, SUSPENSION, REVOCATION
    12  OR NONRENEWAL MAY BE FINED BY THE DEPARTMENT AN AMOUNT NOT TO
    13  EXCEED $10,000 FOR EACH OFFENSE.
    14     (C)  CRIMINAL OFFENSE FOR PERSON OPERATING WITHOUT A
    15  LICENSE.--A PERSON WHO IS SUBJECT TO THIS ACT, NOT LICENSED BY
    16  THE DEPARTMENT AND WHO VIOLATES THIS ACT OR COMMITS AN ACT WHICH
    17  WOULD SUBJECT A LICENSEE TO DENIAL, SUSPENSION, REVOCATION OR
    18  NONRENEWAL COMMITS A FELONY OF THE THIRD DEGREE.
    19     (D)  UNFAIR TRADE PRACTICES.--A VIOLATION OF ANY PROVISION OF
    20  THIS ACT SHALL BE DEEMED TO BE A VIOLATION OF THE ACT OF
    21  DECEMBER 17, 1968 (P.L.1224, NO.387), KNOWN AS THE UNFAIR TRADE
    22  PRACTICES AND CONSUMER PROTECTION LAW.
    23  SECTION 18.  DAMAGES.
    24     A CONSUMER INJURED BY A VIOLATION OF THIS ACT OR BY A
    25  LICENSEE'S BREACH OF A DEBT MANAGEMENT PLAN AGREEMENT SUBJECT TO
    26  THIS ACT MAY BRING AN ACTION FOR RECOVERY OF DAMAGES. JUDGMENT
    27  SHALL BE ENTERED FOR ACTUAL DAMAGES, BUT IN NO CASE LESS THAN
    28  THE AMOUNT PAID BY THE CONSUMER TO THE LICENSEE, PLUS REASONABLE
    29  ATTORNEY FEES AND COSTS.
    30  SECTION 19.  APPLICABILITY.
    20080S1276B2245                 - 25 -     

     1     THE PROVISIONS OF THIS ACT SHALL APPLY TO:
     2         (1)  ANY DEBT MANAGEMENT PLAN WHICH IS:
     3             (I)  NEGOTIATED, OFFERED OR OTHERWISE TRANSACTED
     4         WITHIN THIS COMMONWEALTH, IN WHOLE OR IN PART, WHETHER BY
     5         THE LICENSEE OR ANY OTHER PERSON;
     6             (II)  MADE OR EXECUTED WITHIN THIS COMMONWEALTH AFTER
     7         THE EFFECTIVE DATE OF THIS ACT; OR
     8             (III)  NOTWITHSTANDING THE PLACE OF EXECUTION,
     9         ENTERED INTO WITH A RESIDENT OF THIS COMMONWEALTH.
    10         (2)  ANY PERSON WHO ENGAGES IN THE DEBT MANAGEMENT PLAN
    11     BUSINESS IN THIS COMMONWEALTH.
    12  SECTION 20.  TRANSITION.
    13     A PERSON WHO PROVIDES DEBT MANAGEMENT PLANS BEFORE THE
    14  EFFECTIVE DATE OF THIS ACT AND SEEKS TO CONTINUE PROVIDING DEBT
    15  MANAGEMENT PLANS MUST SUBMIT AN APPLICATION FOR A LICENSE UNDER
    16  THIS ACT WITHIN 45 DAYS OF THE EFFECTIVE DATE OF THIS ACT. THE
    17  APPLICANT MAY CONTINUE TO PROVIDE DEBT MANAGEMENT PLANS
    18  PROVISIONALLY, ACCORDING TO THE REQUIREMENTS OF THIS ACT WHILE
    19  THE DEPARTMENT APPROVES OR DISAPPROVES THE APPLICATION FOR
    20  LICENSURE UNDER THIS ACT.
    21  SECTION 21.  REGULATIONS.
    22     THE DEPARTMENT SHALL PROMULGATE REGULATIONS AS NECESSARY TO
    23  ENFORCE THE PROVISIONS OF THIS ACT.
    24  SECTION 22.  EFFECT ON OTHER LAWS.
    25     A LICENSEE UNDER THIS ACT SHALL NOT BE SUBJECT TO THE
    26  PROVISIONS OF THE ACT OF SEPTEMBER 2, 1965 (P.L.490, NO.249),
    27  REFERRED TO AS THE MONEY TRANSMISSION BUSINESS LICENSING LAW, TO
    28  THE EXTENT THAT THE LICENSEE TRANSMITS MONEY PURSUANT TO THE
    29  TERMS OF A DEBT MANAGEMENT PLAN AGREEMENT.
    30  SECTION 23.  REPEAL.
    20080S1276B2245                 - 26 -     

     1     (A)  INTENT.--THE GENERAL ASSEMBLY DECLARES THAT THE REPEAL
     2  UNDER SUBSECTION (B) IS NECESSARY TO EFFECTUATE THE PURPOSES OF
     3  THIS ACT.
     4     (B)  PROVISION.--THE ACT OF DECEMBER 16, 1992 (P.L.1144,
     5  NO.150), KNOWN AS THE CREDIT SERVICES ACT, IS REPEALED.
     6  SECTION 24.  EFFECTIVE DATE.
     7     THIS ACT SHALL TAKE EFFECT IN 120 DAYS.
















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