PRIOR PRINTER'S NO. 1756 PRINTER'S NO. 2245
No. 1276 Session of 2008
INTRODUCED BY BROWNE, WASHINGTON, M. WHITE, RAFFERTY, WOZNIAK, BOSCOLA, EARLL, A. WILLIAMS, FUMO, COSTA AND GREENLEAF, FEBRUARY 11, 2008
SENATOR ARMSTRONG, APPROPRIATIONS, RE-REPORTED AS AMENDED, JUNE 25, 2008
AN ACT 1 Providing for the licensure of credit counseling agencies and <-- 2 for the powers and duties of the Department of Banking; 3 requiring surety bonds; prohibiting certain fees and costs; 4 providing for debt management plans; and prohibiting certain 5 acts by credit counseling agencies. 6 PROVIDING FOR THE LICENSURE OF CREDIT COUNSELING AGENCIES AND <-- 7 FOR THE POWERS AND DUTIES OF THE DEPARTMENT OF BANKING; 8 REQUIRING PENAL BONDS; PROHIBITING CERTAIN FEES AND COSTS; 9 PROVIDING FOR DEBT MANAGEMENT PLANS; PROHIBITING CERTAIN ACTS 10 BY CREDIT COUNSELING AGENCIES; AND MAKING A RELATED REPEAL. 11 TABLE OF CONTENTS 12 SECTION 1. SHORT TITLE. 13 SECTION 2. DEFINITIONS. 14 SECTION 3. SCOPE OF ACT. 15 SECTION 4. DEBT MANAGEMENT PLAN LICENSE REQUIRED. 16 SECTION 5. APPLICATION FOR LICENSURE. 17 SECTION 6. CAPITAL; PENAL BOND. 18 SECTION 7. ISSUANCE OF LICENSE. 19 SECTION 8. RENEWAL OF LICENSE. 20 SECTION 9. REASONS FOR DENIAL, SUSPENSION, REVOCATION OR 21 REFUSAL.
1 SECTION 10. REINSTATEMENT. 2 SECTION 11. POWERS AND DUTIES OF DEPARTMENT. 3 SECTION 12. ADMINISTRATIVE PROCEEDINGS. 4 SECTION 13. LICENSEE REQUIREMENTS. 5 SECTION 14. REQUIREMENTS FOR PROVIDING DEBT MANAGEMENT PLANS. 6 SECTION 15. PROHIBITIONS. 7 SECTION 16. CONSUMER FEES. 8 SECTION 17. PENALTIES. 9 SECTION 18. DAMAGES. 10 SECTION 19. APPLICABILITY. 11 SECTION 20. TRANSITION. 12 SECTION 21. REGULATIONS. 13 SECTION 22. EFFECT ON OTHER LAWS. 14 SECTION 23. REPEAL. 15 SECTION 24. EFFECTIVE DATE. 16 The General Assembly of the Commonwealth of Pennsylvania 17 hereby enacts as follows: 18 Section 1. Short title. <-- 19 This act shall be known and may be cited as the Debt 20 Management Services and Credit Counseling Act. 21 Section 2. Definitions. 22 The following words and phrases when used in this act shall 23 have the meanings given to them in this section unless the 24 context clearly indicates otherwise: 25 "Branch office." A business location within this 26 Commonwealth of a person required to be licensed under this act. 27 The term does not include a person's principal office location. 28 "Consumer." An individual who resides in this Commonwealth 29 and is seeking debt management services or has entered into a 30 debt management plan. 20080S1276B2245 - 2 -
1 "Consumer education program." A program or plan that seeks 2 to improve the financial literacy of consumers. 3 "Credit counseling agency." An individual, organization or 4 corporation that provides debt management plan services to 5 consumers, usually for a fee, contribution or other 6 consideration. 7 "Debt management plan." A program whereby money is received 8 from a consumer by a credit counseling agency for the purpose of 9 distributing that money to one or more creditors of the consumer 10 in full or partial payment of the consumer's obligations. 11 "Department." The Department of Banking of the Commonwealth. 12 "Licensee." A credit counseling agency licensed under this 13 act to provide debt management or credit counseling services. 14 "Principal office." The main office location of a person 15 required to be licensed under this act. 16 "Secretary." The Secretary of Banking of the Commonwealth. 17 Section 3. Scope. 18 This act shall not apply to: 19 (1) A financial institution, personal property broker, 20 agent or title company. 21 (2) Debt management or credit counseling provided in the 22 practice of law. 23 (3) A consumer reporting agency as defined in the 24 Federal Fair Credit Reporting Act (Public Law 91-508, 15 25 U.S.C. § 1681 et seq.). 26 (4) A certified public accountant when services are 27 rendered in the course of his practice as a certified public 28 accountant and fees for such services are not in excess of 29 those stated in this act. 30 Section 4. Duties of department. 20080S1276B2245 - 3 -
1 (a) Internet website information.--Department must provide 2 the following on its Internet website: 3 (1) Information for credit counseling agencies on the 4 provisions of this act. 5 (2) Information for consumers regarding the protections 6 of this act. 7 (3) Information on filing consumer complaints, including 8 a toll-free telephone number. 9 (4) A list of current licensed credit counseling 10 agencies. 11 Section 5. Licensure required. 12 (a) General rule.--A credit counseling agency that, in its 13 own name or on behalf of other persons, engages in the business 14 of providing debt management plan or credit counseling services 15 in this Commonwealth or with persons located in this 16 Commonwealth shall obtain a license from the department. 17 (b) Fees.--Each applicant for a license shall include with 18 its application payments for the following fees: 19 (1) $200 for principal office. 20 (2) $100 for each branch office. 21 The fees shall be deposited into the Banking Department Fund. 22 (c) Renewal.--License must be renewed every calendar year, 23 subject to the renewal fees set forth in subsection (b). 24 (d) Designated agents.--No license shall be issued to any 25 credit counseling agency whose principal place of business is 26 located outside of this Commonwealth, unless the credit 27 counseling agency designates an agent residing within this 28 Commonwealth for service of process. 29 (e) Conditions of licensure.--As a condition of licensure, 30 each applicant shall provide evidence that it satisfies the 20080S1276B2245 - 4 -
1 following criteria: 2 (1) A separate trust account with an FDIC-insured 3 financial institution for the handling of client funds. A 4 licensee may not commingle any trust account established for 5 the benefit of consumers with any operating accounts of the 6 licensee. 7 (2) Counselor certification through a third-party 8 certification provider. 9 (3) A board of directors, a majority of which does not 10 include individuals who would have a direct stake in the 11 outcome of the debt management or counseling process. 12 (4) Agency accreditation provided by a third-party 13 accreditation body. Such accreditation shall ensure 14 compliance to industry standards and best practices. 15 (5) Annual audits by an independent certified public 16 account, with such audits, taking place within six months of 17 the close of the applicant's fiscal year. 18 Section 6. License. 19 The secretary may by order, after notice and opportunity for 20 hearing, assess penalties and deny, refuse to renew, suspend or 21 revoke a license issued under this act if it is in the public 22 interest and the applicant or licensee, any partner, officer or 23 director, any person occupying a similar status or performing 24 similar functions or any person directly or indirectly 25 controlling the applicant or licensee: 26 (1) Has violated any provision of this act or 27 regulations promulgated under this act. 28 (2) Has not met the standards established in this act. 29 (3) Has filed an application for a license under this 30 act which as of its effective date, or as of any date after 20080S1276B2245 - 5 -
1 the filing in the case of an order denying of the filing, was 2 incomplete in any material respect or contained any statement 3 which was, in light of the circumstances under which it was 4 made, false or misleading with respect to any material fact. 5 (4) Has made a false or misleading statement to the 6 secretary or in any reports to the secretary. 7 (5) Has made fraudulent misrepresentations or 8 circumvented or concealed, through whatever subterfuge or 9 device, any of the material particulars or the nature thereof 10 required to be stated or furnished to a person under the 11 provisions of this act. 12 (6) Has failed to supervise its agents, managers or 13 employees. 14 (7) Is the subject of an order entered within the past 15 five years by this Commonwealth, any other Federal or state 16 regulator denying, suspending or revoking license or 17 registration. 18 (8) Is permanently, preliminarily or temporarily 19 enjoined by any court of competent jurisdiction from engaging 20 in or continuing any conduct or practice involving any aspect 21 of debt adjustment or collection activities. 22 (9) Has engaged in dishonest or unethical practices in 23 the conduct of the business of debt adjustment. 24 (10) Has violated applicable Federal laws or regulations 25 promulgated under Federal law. 26 (11) Has been convicted of a crime involving moral 27 turpitude. 28 (12) Has maintained a continuous course of unfair 29 conduct. 30 (13) Is insolvent or has filed in bankruptcy or 20080S1276B2245 - 6 -
1 receivership or made assignments for the benefit of 2 creditors. 3 (14) For other good cause shown. 4 Section 7. Surety bond. 5 (a) Terms of bond.-- 6 (1) With application for a new or renewal license, the 7 applicant or licensee shall file a surety bond or bond 8 renewal certificate with the secretary. The bond shall be 9 issued in favor of the Commonwealth for the benefit of any 10 consumer who is injured by a violation of this act or a 11 regulation adopted under this act committed by a licensee or 12 agent of a licensee, including an agent managing a trust 13 account. 14 (2) The bond shall be in an amount between $10,000 and 15 $350,000, as established by regulation of the secretary and 16 issued by a bonding, surety or insurance company that is 17 authorized to do business in this Commonwealth. 18 (3) The bond shall remain if effect until the surety is 19 released from liability by the secretary or until the bond is 20 canceled by the surety. 21 (b) Cancellation.--Any surety may cancel a bond upon 30 22 days' written notice to the Insurance Commissioner, but no such 23 cancellation shall affect any liability which arises prior to 24 the termination of such 30-day period. Upon the cancellation of 25 a bond by a surety, the licensee shall file a new bond with the 26 commissioner or the license shall be automatically suspended at 27 the end of such 30-day period. 28 Section 8. Unlawful fees and costs. 29 (a) Limitation.-- 30 (1) It shall be unlawful for a credit counseling agency 20080S1276B2245 - 7 -
1 to charge or accept from a consumer, directly or indirectly, 2 a fee or contribution greater than $50 for the initial setup 3 or initial consultation. 4 (2) After the initial setup or initial consultation, a 5 credit counseling agency may not charge or accept a fee or 6 contribution from a consumer greater that $120 per year for 7 additional consultations or, alternatively, if debt 8 management services are provided, may charge either 7.5% of 9 the amount paid monthly by the consumer or $35 per month, 10 whichever is more. 11 (b) Construction.--Nothing in this section shall be 12 construed to prohibit a credit counseling agency, while engaging 13 in debt management or credit counseling services, from imposing 14 upon and receiving from a consumer a reasonable and separate 15 charge or fee for insufficient funds transactions. 16 Section 9. Debt management plans. 17 (a) Consumer education program.--A credit counseling agency 18 may not perform debt management services for a consumer unless 19 it provides the consumer with a consumer education program at no 20 additional cost. 21 (b) Agreement required.-- 22 (1) A debt management plan evidenced by an agreement 23 between the licensee and the consumer shall be clearly 24 acknowledged by both parties. A copy of the agreement must be 25 provided to the consumer. 26 (2) The agreement shall contain: 27 (i) The name and address of both the consumer and 28 credit counseling agency. 29 (ii) Full description of all services to be 30 performed for the consumer. 20080S1276B2245 - 8 -
1 (iii) Clear indication of costs to the consumer, 2 including contributions or fees, highlighted in boldface 3 type. 4 (iv) A statement that the agreement can be 5 terminated for any reason by the consumer and that the 6 consumer has no obligation to continue the arrangement 7 unless satisfied with the services provided. 8 (v) An indication of how to resolve disputes under 9 the agreement. 10 (vi) A complete list of consumer and agency 11 obligations that are subject to the agreement. 12 Section 10. Prohibited act. 13 No credit counseling agency may: 14 (1) Purchase any debt or obligation of a consumer. 15 (2) Lend money or provide credit to any consumer. 16 (3) Obtain a mortgage or any other security interest in 17 the property of a consumer. 18 (4) Operate as a debt collector. 19 (5) Structure an agreement for the consumer that, at the 20 conclusion of the debt management plan, would result in 21 negative amortization of any of the consumer's obligations to 22 his creditors. 23 Section 11. Advertising. 24 A credit counseling agency may not engage in false or 25 misleading advertising concerning the terms or conditions of 26 service or assistance offered. 27 Section 12. Conflict. 28 If a provision of this act conflicts with any other law, the 29 provisions of this act shall control. 30 Section 20. Effective date. 20080S1276B2245 - 9 -
1 This act shall take effect in 60 days.
2 SECTION 1. SHORT TITLE. <--
3 THIS ACT SHALL BE KNOWN AND MAY BE CITED AS THE DEBT
4 MANAGEMENT SERVICES ACT.
5 SECTION 2. DEFINITIONS.
6 THE FOLLOWING WORDS AND PHRASES WHEN USED IN THIS ACT SHALL
7 HAVE THE MEANINGS GIVEN TO THEM IN THIS SECTION UNLESS THE
8 CONTEXT CLEARLY INDICATES OTHERWISE:
9 "APPLICANT." A PERSON WHO APPLIES FOR A LICENSE UNDER THIS
10 ACT.
11 "BANKING INSTITUTION." A STATE-CHARTERED BANK, A BANK AND
12 TRUST COMPANY, A SAVINGS BANK OR PRIVATE BANK, A NATIONAL BANK,
13 A FEDERALLY CHARTERED OR STATE-CHARTERED SAVINGS ASSOCIATION, A
14 SUBSIDIARY OF ANY OF THE FOREGOING, OR A FEDERALLY CHARTERED OR
15 STATE-CHARTERED CREDIT UNION.
16 "BRANCH OFFICE." A BUSINESS LOCATION WITHIN THIS
17 COMMONWEALTH OF A PERSON REQUIRED TO BE LICENSED UNDER THIS ACT.
18 THE TERM DOES NOT INCLUDE A PERSON'S PRINCIPAL OFFICE LOCATION.
19 "CONSUMER." AN INDIVIDUAL WHO IS SEEKING A DEBT MANAGEMENT
20 PLAN OR HAS ENTERED INTO A DEBT MANAGEMENT PLAN.
21 "CONSUMER EDUCATION PROGRAM." A PROGRAM OR PLAN THAT SEEKS
22 TO IMPROVE THE FINANCIAL LITERACY OF CONSUMERS.
23 "DEBT MANAGEMENT PLAN." A PROGRAM WHEREBY MONEY IS RECEIVED
24 FROM A CONSUMER FOR THE PURPOSE OF DISTRIBUTING THAT MONEY TO
25 ONE OR MORE CREDITORS OF THE CONSUMER IN FULL OR PARTIAL PAYMENT
26 OF THE CONSUMER'S OBLIGATIONS.
27 "DEBT MANAGEMENT PLAN BUSINESS." THE BUSINESS OF
28 ADVERTISING, SOLICITING, NEGOTIATING, ARRANGING, OFFERING OR
29 PROVIDING DEBT MANAGEMENT PLANS.
30 "DEPARTMENT." THE DEPARTMENT OF BANKING OF THE COMMONWEALTH.
20080S1276B2245 - 10 -
1 "LICENSEE." A PERSON LICENSED UNDER THIS ACT TO PROVIDE DEBT 2 MANAGEMENT PLANS. 3 "PERSON." AN INDIVIDUAL, ASSOCIATION, JOINT VENTURE OR 4 JOINT-STOCK COMPANY, PARTNERSHIP, LIMITED PARTNERSHIP, LIMITED 5 PARTNERSHIP ASSOCIATION, LIMITED LIABILITY COMPANY, BUSINESS 6 CORPORATION, NONPROFIT CORPORATION OR ANY OTHER GROUP OF 7 INDIVIDUALS, HOWEVER ORGANIZED. 8 "PRINCIPAL OFFICE." THE MAIN OFFICE LOCATION OF A PERSON 9 REQUIRED TO BE LICENSED UNDER THIS ACT. 10 "SECRETARY." THE SECRETARY OF BANKING OF THE COMMONWEALTH. 11 SECTION 3. SCOPE OF ACT. 12 THIS ACT SHALL NOT APPLY TO: 13 (1) A BANKING INSTITUTION. 14 (2) DEBT MANAGEMENT PLANS PROVIDED IN THE PRACTICE OF 15 LAW. 16 (3) A CONSUMER REPORTING AGENCY AS DEFINED IN THE 17 FEDERAL FAIR CREDIT REPORTING ACT (PUBLIC LAW 91-508, 15 18 U.S.C. § 1681 ET SEQ.). 19 (4) A CERTIFIED PUBLIC ACCOUNTANT WHEN DEBT MANAGEMENT 20 PLANS PROVIDED IN THE COURSE OF PRACTICE AS A CERTIFIED 21 PUBLIC ACCOUNTANT AND FEES FOR SUCH PLANS ARE NOT IN EXCESS 22 OF THOSE STATED IN THIS ACT. 23 SECTION 4. DEBT MANAGEMENT PLAN LICENSE REQUIRED. 24 (A) GENERAL RULE.--EXCEPT AS PROVIDED UNDER SECTION 3, NO 25 PERSON SHALL ENGAGE IN THE BUSINESS OF PROVIDING DEBT MANAGEMENT 26 PLANS IN THIS COMMONWEALTH FOR A FEE, CONTRIBUTION OR OTHER 27 CONSIDERATION WITHOUT OBTAINING A LICENSE UNDER THIS ACT. 28 (B) CONDITIONS OF LICENSURE.--AS A CONDITION OF LICENSURE, 29 EACH APPLICANT SHALL PROVIDE EVIDENCE THAT THE APPLICANT: 30 (1) HAS ESTABLISHED A SEPARATE TRUST ACCOUNT WITH AN 20080S1276B2245 - 11 -
1 FDIC-INSURED FINANCIAL INSTITUTION FOR THE HANDLING OF CLIENT 2 FUNDS. A LICENSEE MAY NOT COMMINGLE ANY TRUST ACCOUNT 3 ESTABLISHED FOR THE BENEFIT OF CONSUMERS WITH ANY OPERATING 4 ACCOUNTS OF THE LICENSEE. 5 (2) HAS OBTAINED COUNSELOR CERTIFICATION THROUGH A 6 THIRD-PARTY CERTIFICATION PROVIDER. 7 (3) MAINTAINS A BOARD OF DIRECTORS, A MAJORITY OF WHICH 8 DOES NOT INCLUDE INDIVIDUALS WHO WOULD HAVE A DIRECT STAKE IN 9 THE OUTCOME OF DEBT MANAGEMENT PLANS. 10 (4) HAS OBTAINED ACCREDITATION PROVIDED BY A THIRD-PARTY 11 ACCREDITATION BODY. SUCH ACCREDITATION SHALL ENSURE 12 COMPLIANCE TO INDUSTRY STANDARDS AND BEST PRACTICES. 13 (5) IS SUBJECT TO ANNUAL AUDITS BY AN INDEPENDENT 14 CERTIFIED PUBLIC ACCOUNTANT, WITH SUCH AUDITS TAKING PLACE 15 WITHIN SIX MONTHS OF THE CLOSE OF THE APPLICANT'S FISCAL 16 YEAR. 17 SECTION 5. APPLICATION FOR LICENSURE. 18 AN APPLICATION FOR A LICENSE SHALL BE SUBMITTED TO THE 19 DEPARTMENT IN THE FORM REQUIRED BY THE DEPARTMENT AND SHALL 20 INCLUDE THE FOLLOWING: 21 (1) THE APPLICANT'S NAME, ADDRESS, TELEPHONE NUMBER, 22 ELECTRONIC MAIL ADDRESS AND INTERNET WEBSITE. 23 (2) THE ADDRESS OF THE APPLICANT'S PRINCIPAL OFFICE AND 24 ANY BRANCH OFFICES WHERE THE APPLICANT WILL ENGAGE IN THE 25 DEBT MANAGEMENT PLAN BUSINESS. 26 (3) THE NAME AND ADDRESS OF EACH OWNER, OFFICER, 27 DIRECTOR OR PRINCIPAL OF THE APPLICANT. 28 (4) THE NAME AND ADDRESS OF THE APPLICANT'S AGENT FOR 29 SERVICE OF PROCESS IN THIS COMMONWEALTH. 30 (5) A DESCRIPTION OF THE OWNERSHIP INTEREST OF ANY 20080S1276B2245 - 12 -
1 OFFICER, DIRECTOR, AGENT OR EMPLOYEE OF THE APPLICANT IN AN 2 AFFILIATE OR SUBSIDIARY OF THE APPLICANT OR IN ANY OTHER 3 BUSINESS ENTITY THAT WILL PROVIDE ANY SERVICE TO THE 4 APPLICANT OR TO A CONSUMER RELATING TO THE APPLICANT'S 5 PROVISION OF DEBT MANAGEMENT PLANS. 6 (6) A LIST OF OTHER STATES IN WHICH THE APPLICANT 7 ENGAGES IN THE DEBT MANAGEMENT PLAN BUSINESS, INCLUDING ANY 8 RELEVANT LICENSE OR REGISTRATION NUMBER AND INFORMATION 9 REGARDING WHETHER A LICENSE OR REGISTRATION IN ANOTHER STATE 10 HAS EVER BEEN SUSPENDED OR REVOKED. 11 (7) THE FINANCIAL STATEMENT FROM THE APPLICANT'S MOST 12 RECENT FISCAL YEAR, INCLUDING AN AUDIT OPINION FROM AN 13 INDEPENDENT CERTIFIED PUBLIC ACCOUNTANT. 14 (8) A COPY OF A LIABILITY OR FIDELITY INSURANCE POLICY 15 THAT INSURES AGAINST DISHONESTY, FRAUD, THEFT OR OTHER 16 MALFEASANCE ON THE PART OF THE APPLICANT'S EMPLOYEES, 17 OFFICERS, DIRECTORS OR PRINCIPALS. 18 (9) A COPY OF THE APPLICANT'S STANDARD DEBT MANAGEMENT 19 PLAN AGREEMENT. 20 (10) INFORMATION REGARDING THE APPLICANT'S TRUST 21 ACCOUNT, INCLUDING THE NAME AND ADDRESS OF THE FDIC-INSURED 22 DEPOSITORY INSTITUTION WHERE THE ACCOUNT IS LOCATED AND THE 23 NUMBER OF THE ACCOUNT. 24 (11) A LIST OF THE APPLICANT'S CREDIT COUNSELORS, 25 SUPERVISORS OR MANAGERS WHO ARE CERTIFIED BY AN INDEPENDENT 26 CERTIFYING ORGANIZATION ACCEPTABLE TO THE DEPARTMENT AND A 27 PLAN TO ENSURE THAT ANY OF THE CREDIT COUNSELORS, SUPERVISORS 28 OR MANAGERS WHO ARE NOT CERTIFIED BECOME CERTIFIED WITHIN SIX 29 MONTHS OF THE ISSUANCE DATE OF THE LICENSE. 30 (12) EVIDENCE THAT THE APPLICANT IS ACCREDITED BY AN 20080S1276B2245 - 13 -
1 INDEPENDENT ACCREDITING ORGANIZATION ACCEPTABLE TO THE 2 DEPARTMENT. 3 (13) A PENAL BOND MEETING THE REQUIREMENTS OF SECTION 6. 4 (14) A NONREFUNDABLE FEE OF $3,000 FOR THE PRINCIPAL 5 OFFICE LICENSE AND $1,500 FOR THE BRANCH OFFICE LICENSE. 6 (15) ANY OTHER INFORMATION THAT THE DEPARTMENT REQUIRES. 7 SECTION 6. CAPITAL; PENAL BOND. 8 (A) CAPITAL.--AN APPLICANT SHALL DEMONSTRATE A TANGIBLE NET 9 WORTH OF $250,000 AND SHALL MAINTAIN THAT TANGIBLE NET WORTH AS 10 A LICENSEE. 11 (B) PENAL BOND.--THE DEPARTMENT SHALL ISSUE A LICENSE UNDER 12 THIS ACT IF THE APPLICANT OBTAINS AND MAINTAINS A BOND IN THE 13 AMOUNT OF $100,000, IN A FORM ACCEPTABLE TO THE DEPARTMENT, 14 PRIOR TO THE ISSUANCE OF THE LICENSE, FROM A SURETY COMPANY 15 AUTHORIZED TO DO BUSINESS IN THIS COMMONWEALTH. THE BOND SHALL 16 BE A PENAL BOND IN FAVOR OF THE COMMONWEALTH CONDITIONED ON 17 COMPLIANCE WITH THIS ACT AND SUBJECT TO FORFEITURE BY THE 18 DEPARTMENT. THE BOND SHALL ALSO BE FOR THE USE OF ANY PERSON 19 AGAINST THE LICENSEE FOR THE BENEFIT OF ANY CONSUMER WHO IS 20 INJURED BY A VIOLATION OF THIS ACT. AN AGGRIEVED PERSON MAY, 21 WITH THE WRITTEN CONSENT OF THE DEPARTMENT, RECOVER FEES AND 22 COSTS FROM THE BOND BY FILING A CLAIM WITH THE SURETY COMPANY OR 23 MAINTAINING AN ACTION ON THE BOND. IN THE ALTERNATIVE, AN 24 AGGRIEVED PERSON MAY RECOVER FEES AND COSTS BY FILING A FORMAL 25 COMPLAINT AGAINST THE LICENSEE WITH THE DEPARTMENT WHICH SHALL 26 ADJUDICATE THE MATTER. THE ADJUDICATION SHALL BE BINDING UPON 27 THE SURETY COMPANY AND ENFORCEABLE BY THE DEPARTMENT IN 28 COMMONWEALTH COURT AND BY AN AGGRIEVED PERSON IN ANY COURT. AN 29 AGGRIEVED PERSON SEEKING TO RECOVER FROM A BOND THAT HAS ALREADY 30 BEEN FORFEITED BY THE DEPARTMENT OR WHICH THE DEPARTMENT IS IN 20080S1276B2245 - 14 -
1 THE PROCESS OF FORFEITING MAY RECOVER PAYMENT ON THE BOND IF, 2 AFTER FILING A PETITION WITH THE DEPARTMENT, THE DEPARTMENT 3 CONSENTS TO THE AGGRIEVED PERSON'S REQUESTED PAYMENT OR PORTION 4 THEREOF. THE DEPARTMENT MAY PAY THE AGGRIEVED PERSON FROM THE 5 BOND PROCEEDS IT RECOVERS. NOTHING IN THIS SECTION SHALL LIMIT 6 THE ABILITY OF ANY COURT OR MAGISTERIAL DISTRICT JUDGE TO AWARD 7 TO AN AGGRIEVED PERSON OTHER DAMAGES, COURT COSTS AND ATTORNEY 8 FEES AS PERMITTED BY LAW, BUT THOSE DAMAGES THAT ARE NOT FEES OR 9 COSTS MAY NOT BE RECOVERED FROM THE BOND. THE DEPARTMENT MAY 10 CONSENT TO OR ORDER PRO RATA OR OTHER RECOVERY ON THE BOND FOR 11 ANY AGGRIEVED PERSON IF CLAIMS AGAINST THE BOND EXCEED ITS FULL 12 MONETARY AMOUNT. NO BOND SHALL COMPLY WITH THE REQUIREMENTS OF 13 THIS SECTION UNLESS IT CONTAINS A PROVISION THAT IT SHALL NOT BE 14 CANCELED FOR ANY CAUSE UNLESS NOTICE OF INTENTION TO CANCEL IS 15 GIVEN TO THE DEPARTMENT AT LEAST 30 DAYS BEFORE THE DAY UPON 16 WHICH CANCELLATION SHALL TAKE EFFECT. CANCELLATION OF THE BOND 17 SHALL NOT INVALIDATE THE BOND FOR THE PERIOD OF TIME IT WAS IN 18 EFFECT. 19 SECTION 7. ISSUANCE OF LICENSE. 20 (A) TIME FOR ISSUANCE.--THE DEPARTMENT SHALL ISSUE OR REFUSE 21 TO ISSUE A LICENSE TO AN APPLICANT WITHIN 60 DAYS OF RECEIVING 22 THE APPLICANT'S COMPLETED APPLICATION. THE DEPARTMENT MAY EXTEND 23 THE TIME PERIOD FOR 30 DAYS. THE DEPARTMENT SHALL NOTIFY THE 24 APPLICANT OF THE EXTENDED TIME PERIOD, INCLUDING A FINAL 25 DECISION DATE, IN WRITING. 26 (B) INVESTIGATION.--UPON RECEIPT OF A COMPLETED APPLICATION, 27 THE DEPARTMENT MAY CONDUCT AN INVESTIGATION OF THE APPLICANT, 28 INCLUDING THE OWNERS, OFFICERS, DIRECTORS, PRINCIPALS OR AGENTS. 29 (C) APPEAL OF DENIAL.--IF AN APPLICATION FOR A LICENSE IS 30 DENIED, THE DEPARTMENT SHALL NOTIFY THE APPLICANT IN WRITING, 20080S1276B2245 - 15 -
1 INCLUDING THE REASON FOR THE DENIAL. NOTIFICATION SHALL INCLUDE 2 INFORMATION FOR APPEALING THE DECISION WITHIN 30 DAYS. 3 (D) DURATION.--A LICENSE SHALL BE ISSUED FOR A PERIOD OF ONE 4 YEAR. 5 (E) CONTENTS.--A LICENSE SHALL BE ON A FORM DETERMINED BY 6 THE DEPARTMENT AND SHALL CONTAIN, AT A MINIMUM, THE NAME OF THE 7 LICENSEE, THE ADDRESS AT WHICH THE LICENSEE IS CONDUCTING 8 BUSINESS AND A LICENSE NUMBER. 9 (F) SEPARATE LICENSES.--A SEPARATE LICENSE SHALL BE REQUIRED 10 FOR EACH LOCATION FROM WHICH A LICENSEE ENGAGES IN THE DEBT 11 MANAGEMENT PLAN BUSINESS. 12 (G) DISPLAY.--A LICENSE SHALL BE DISPLAYED PROMINENTLY IN 13 EACH LICENSED OFFICE. 14 (H) TRANSFER PROHIBITED.--A LICENSE MAY NOT BE TRANSFERRED, 15 ASSIGNED OR PLEDGED. 16 (I) CHANGE OF ADDRESS.--A LICENSEE CHANGING ADDRESS SHALL 17 PROVIDE NOTICE TO THE DEPARTMENT OF THE NEW ADDRESS 30 DAYS 18 PRIOR TO THE CHANGE OF ADDRESS. 19 SECTION 8. RENEWAL OF LICENSE. 20 (A) GENERAL RULE.--AN APPLICATION FOR RENEWAL OF A LICENSE 21 SHALL BE SUBMITTED TO THE DEPARTMENT ON THE FORM DETERMINED BY 22 THE DEPARTMENT AND IN THE TIME PERIOD DETERMINED BY THE 23 DEPARTMENT. AN APPLICATION FOR RENEWAL SHALL BE ACCOMPANIED BY A 24 FEE OF $1,500 FOR THE PRINCIPAL OFFICE LICENSE AND $750 FOR EACH 25 BRANCH OFFICE LICENSE. 26 (B) ANNUAL REPORT.--ON A DATE DETERMINED BY THE DEPARTMENT, 27 A LICENSEE SHALL FILE ANNUALLY A REPORT WITH THE DEPARTMENT 28 SETTING FORTH SUCH INFORMATION AS THE DEPARTMENT SHALL REQUIRE 29 CONCERNING THE DEBT MANAGEMENT PLAN BUSINESS CONDUCTED BY THE 30 LICENSEE DURING THE PRECEDING CALENDAR YEAR. THE REPORT SHALL BE 20080S1276B2245 - 16 -
1 ON A FORM PROVIDED BY THE DEPARTMENT. LICENSEES WHO FAIL TO FILE 2 THE REQUIRED REPORT ON THE DATE REQUIRED BY THE DEPARTMENT MAY 3 BE SUBJECT TO A PENALTY OF $100 FOR EACH DAY AFTER THE DUE DATE 4 UNTIL THE REPORT IS FILED. 5 (C) REQUIRED CONDITION.--THE DEPARTMENT SHALL DETERMINE THE 6 INFORMATION AND DOCUMENTATION THAT SHALL BE PROVIDED IN THE 7 APPLICATION FOR RENEWAL OF A LICENSE SUFFICIENT TO ESTABLISH 8 THAT THE LICENSEE CONTINUES TO CONDUCT THE DEBT MANAGEMENT PLAN 9 BUSINESS IN ACCORDANCE WITH THIS ACT. 10 SECTION 9. REASONS FOR DENIAL, SUSPENSION, REVOCATION OR 11 REFUSAL. 12 THE DEPARTMENT MAY DENY, SUSPEND, REVOKE OR REFUSE TO RENEW A 13 LICENSE FOR THE FOLLOWING ACTIONS TAKEN BY THE APPLICANT OR 14 LICENSEE OR ANY OF THE OWNERS, OFFICERS, DIRECTORS, PRINCIPALS 15 OR AGENTS: 16 (1) A MATERIAL MISSTATEMENT IN THE LICENSE APPLICATION 17 OR OTHER SUBMISSION REQUIRED UNDER THIS ACT OR BY THE 18 DEPARTMENT. 19 (2) FAILURE TO COMPLY WITH OR A VIOLATION OF ANY 20 PROVISION OF THIS ACT. 21 (3) UNFAIR OR UNETHICAL CONDUCT IN CONNECTION WITH THE 22 DEBT MANAGEMENT PLAN BUSINESS. 23 (4) FAILURE TO POSSESS THE FINANCIAL ABILITY OR 24 RESPONSIBILITY, CHARACTER, REPUTATION, INTEGRITY OR GENERAL 25 FITNESS SUFFICIENT TO WARRANT THE BELIEF THAT THE DEBT 26 MANAGEMENT PLAN BUSINESS WILL BE CONDUCTED LAWFULLY, HONESTLY 27 AND IN THE PUBLIC INTEREST. 28 (5) CONVICTION OR A PLEA OF GUILTY OR NOLO CONTENDERE TO 29 A CRIME OF MORAL TURPITUDE OR TO AN OFFENSE GRADED AS A 30 FELONY. 20080S1276B2245 - 17 -
1 (6) RECEIPT OF AN INJUNCTION BY A COURT OF COMPETENT 2 JURISDICTION FROM ENGAGING IN THE DEBT MANAGEMENT PLAN 3 BUSINESS. 4 (7) HAS HAD A LICENSE ISSUED BY THE DEPARTMENT DENIED, 5 NOT RENEWED, SUSPENDED OR REVOKED. 6 (8) WAS THE SUBJECT OF A UNITED STATES POSTAL SERVICE 7 FRAUD ORDER. 8 (9) DEMONSTRATED NEGLIGENCE OR INCOMPETENCE IN 9 PERFORMING AN ACT FOR WHICH THE APPLICANT IS REQUIRED TO HOLD 10 A LICENSE UNDER THIS ACT. 11 (10) HAS AN OUTSTANDING DEBT TO THE COMMONWEALTH OR ANY 12 COMMONWEALTH AGENCY. 13 SECTION 10. REINSTATEMENT. 14 THE DEPARTMENT MAY REINSTATE A LICENSE THAT WAS PREVIOUSLY 15 SUSPENDED, REVOKED OR DENIED RENEWAL IF THE DEPARTMENT 16 DETERMINES THAT: 17 (1) A CONDITION THAT WARRANTED THE ORIGINAL ACTION HAS 18 BEEN CORRECTED TO THE DEPARTMENT'S SATISFACTION; 19 (2) THE DEPARTMENT HAS REASON TO BELIEVE THAT THE 20 CONDITION IS NOT LIKELY TO OCCUR AGAIN; AND 21 (3) THE LICENSEE SATISFIES ALL OTHER REQUIREMENTS OF 22 THIS ACT. 23 SECTION 11. POWERS AND DUTIES OF DEPARTMENT. 24 THE DEPARTMENT SHALL HAVE THE POWER TO: 25 (1) EXAMINE AND INVESTIGATE ANY DOCUMENT, ACCOUNT, BOOK 26 OR RECORD OF A LICENSEE TO ENSURE COMPLIANCE WITH THIS ACT. 27 THE EXAMINATION MAY INCLUDE DOCUMENTS, ACCOUNTS, BOOKS OR 28 RECORDS THAT RELATE TO THE OPERATION OF THE LICENSEE THAT ARE 29 IN THE POSSESSION OF AN AFFILIATE, SUBSIDIARY OR OTHER 30 BUSINESS ENTITY. THE EXAMINATION MAY BE CONDUCTED WITHOUT 20080S1276B2245 - 18 -
1 PRIOR NOTICE TO THE LICENSEE AND THE COSTS OF THE EXAMINATION 2 SHALL BE PAID BY THE LICENSEE. FOR THE PURPOSE OF CONDUCTING 3 AN EXAMINATION OR INVESTIGATION, THE DEPARTMENT MAY REQUIRE A 4 LICENSEE TO SUPPLY RECORDS OR COPIES OF RECORDS AT A LOCATION 5 IN THIS COMMONWEALTH DETERMINED BY THE DEPARTMENT. 6 (2) CONDUCT ADMINISTRATIVE HEARINGS ON ANY MATTER 7 PERTAINING TO THIS ACT AND ISSUE SUBPOENAS TO COMPEL THE 8 ATTENDANCE OF WITNESSES OR THE PRODUCTION OF DOCUMENTS, 9 ACCOUNTS, BOOKS OR RECORDS AT A HEARING. A DOCUMENT, ACCOUNT, 10 BOOK OR RECORD SUBJECT TO SUBPOENA MAY BE RETAINED BY THE 11 DEPARTMENT UNTIL THE RELATED PROCEEDING IS COMPLETED. A 12 DEPARTMENT OFFICIAL MAY ADMINISTER OATHS OR AFFIRMATIONS TO A 13 PERSON WHOSE TESTIMONY IS REQUIRED. 14 (3) REQUEST INFORMATION FROM ANY FEDERAL, STATE, LOCAL 15 OR FOREIGN GOVERNMENT ENTITY REGARDING AN APPLICANT, A 16 LICENSEE OR A PERSON RELATED TO THE DEBT MANAGEMENT PLAN 17 BUSINESS. THE COSTS ASSOCIATED WITH A REQUEST SHALL BE PAID 18 BY THE APPLICANT OR LICENSEE. 19 (4) PROHIBIT OR PERMANENTLY REMOVE A PERSON OR LICENSEE 20 RESPONSIBLE FOR A VIOLATION OF THIS ACT FROM WORKING IN THE 21 PERSON'S OR LICENSEE'S PRESENT CAPACITY OR IN ANY OTHER 22 CAPACITY RELATED TO ACTIVITIES REGULATED BY THE DEPARTMENT. 23 (5) ORDER A PERSON OR LICENSEE TO MAKE RESTITUTION FOR 24 ACTUAL DAMAGES TO CONSUMERS CAUSED BY A VIOLATION OF THIS 25 ACT. 26 (6) ISSUE A CEASE AND DESIST ORDER THAT TAKES EFFECT 27 IMMEDIATELY, SUBJECT TO A HEARING WITHIN 14 DAYS OF THE 28 ISSUANCE OF THE ORDER. 29 (7) IMPOSE OTHER CONDITIONS OR TAKE OTHER ACTIONS AS THE 30 DEPARTMENT DEEMS APPROPRIATE TO ADMINISTER OR ENFORCE THIS 20080S1276B2245 - 19 -
1 ACT. 2 SECTION 12. ADMINISTRATIVE PROCEEDINGS. 3 (A) HEARINGS.--A PERSON AGGRIEVED BY A DECISION OF THE 4 DEPARTMENT MAY APPEAL THE DECISION TO THE SECRETARY. 5 (B) INJUNCTIONS.--THE DEPARTMENT MAY MAINTAIN AN ACTION FOR 6 AN INJUNCTION OR SIMILAR PROCESS TO RESTRAIN OR PREVENT A PERSON 7 FROM VIOLATING THIS ACT. 8 (C) FINAL ORDERS.--A DECISION OF THE SECRETARY SHALL BE A 9 FINAL ORDER OF THE DEPARTMENT AND SHALL BE ENFORCEABLE IN A 10 COURT OF COMPETENT JURISDICTION. 11 SECTION 13. LICENSEE REQUIREMENTS. 12 (A) WRITTEN POLICIES.--A LICENSEE SHALL ADOPT WRITTEN 13 POLICIES DESCRIBING SAFEGUARDS ADOPTED TO PREVENT CONFLICTS OF 14 INTEREST IN THE CONDUCT OF ITS BUSINESS. 15 (B) NOTIFICATION--A LICENSEE SHALL NOTIFY THE DEPARTMENT 16 WITHIN THREE BUSINESS DAYS OF RECEIVING KNOWLEDGE OF ANY OF THE 17 FOLLOWING: 18 (1) THE LICENSEE'S PENAL BOND IS CANCELED OR OTHERWISE 19 BECOMES INOPERATIVE. 20 (2) AN ACTION TAKEN BY ANOTHER FEDERAL OR STATE 21 REGULATORY AGENCY OR BY A LAW ENFORCEMENT AGENCY AGAINST THE 22 LICENSEE OR ANY OWNERS, OFFICERS, DIRECTORS, PRINCIPALS, 23 AGENTS OR EMPLOYEES OF THE LICENSEE. 24 (3) THE LICENSEE IS INSOLVENT. 25 (4) THE LICENSEE IS UNABLE TO ADMINISTER THE PROVISIONS 26 OF ANY DEBT MANAGEMENT PLAN THAT THE LICENSEE HAS ENTERED 27 INTO WITH A CONSUMER, UNLESS THE INABILITY IS DUE TO A 28 REFUSAL OF A CONSUMER TO FUND A DEBT MANAGEMENT PLAN. 29 (C) ADVERTISING.--ALL ADVERTISING BY A LICENSEE SHALL 30 INDICATE THAT THE LICENSEE IS LICENSED BY THE DEPARTMENT. 20080S1276B2245 - 20 -
1 SECTION 14. REQUIREMENTS FOR PROVIDING DEBT MANAGEMENT PLANS. 2 A LICENSEE SHALL OFFER AND PROVIDE DEBT MANAGEMENT PLANS IN 3 ACCORDANCE WITH THE FOLLOWING: 4 (1) THE LICENSEE SHALL PROVIDE EACH CONSUMER FOR WHOM IT 5 PROVIDES A DEBT MANAGEMENT PLAN WITH A CONSUMER EDUCATION 6 PROGRAM AT NO ADDITIONAL COST TO THE CONSUMER. 7 (2) PRIOR TO A LICENSEE AND CONSUMER ENTERING INTO A 8 DEBT MANAGEMENT PLAN AGREEMENT, THE LICENSEE SHALL PREPARE AN 9 ANALYSIS OF THE CONSUMER'S FINANCIAL SITUATION AND A BUDGET 10 FOR THE CONSUMER. THE ANALYSIS SHALL INCLUDE A DETERMINATION 11 THAT THE CONSUMER WILL BENEFIT FROM THE DEBT MANAGEMENT PLAN 12 AND AN EXPLANATION OF THAT BENEFIT. THE LICENSEE SHALL 13 DISCUSS THE ANALYSIS AND BUDGET WITH THE CONSUMER AND PROVIDE 14 THE CONSUMER WITH COPIES OF THE ANALYSIS AND BUDGET. 15 (3) PRIOR TO A LICENSEE EXECUTING A DEBT MANAGEMENT 16 PLAN, THE LICENSEE AND THE CONSUMER SHALL ENTER INTO A DEBT 17 MANAGEMENT PLAN AGREEMENT. THE AGREEMENT SHALL BE IN WRITING, 18 SIGNED BY THE LICENSEE AND THE CONSUMER AND PRINTED IN AT 19 LEAST 12-POINT TYPE AND SHALL CONTAIN THE FOLLOWING 20 INFORMATION: 21 (I) THE NAME, ADDRESS AND TELEPHONE NUMBER OF THE 22 LICENSEE. 23 (II) THE LICENSE NUMBER OF THE LICENSEE. 24 (III) THE NAME, ADDRESS AND TELEPHONE NUMBER OF THE 25 CONSUMER. 26 (IV) THE NAME OF THE LICENSEE'S EMPLOYEE WHO 27 PREPARED THE DEBT MANAGEMENT PLAN AGREEMENT. 28 (V) A DESCRIPTION OF THE DEBT MANAGEMENT PLAN TO BE 29 PROVIDED TO THE CONSUMER. 30 (VI) A DESCRIPTION OF THE FEES THAT WILL BE CHARGED 20080S1276B2245 - 21 -
1 TO THE CONSUMER. 2 (VII) THE NAME AND ADDRESS OF THE DEPOSITORY 3 INSTITUTION IN WHICH A TRUST ACCOUNT WILL BE LOCATED TO 4 DEPOSIT THE CONSUMER'S FUNDS FOR DISBURSEMENT TO THE 5 CONSUMER'S CREDITORS. 6 (VIII) A LIST OF EACH OF THE CONSUMER'S CREDITORS 7 THAT THE LICENSEE IN GOOD FAITH REASONABLY EXPECTS TO 8 PARTICIPATE IN THE LICENSEE'S DEBT MANAGEMENT PLAN, 9 INCLUDING THE AMOUNT OWED TO EACH CREDITOR AND THE 10 SCHEDULE OF PAYMENTS TO BE MADE TO EACH CREDITOR. THE 11 SCHEDULE OF PAYMENTS SHALL INCLUDE THE AMOUNT OF EACH 12 PAYMENT AND THE DATE ON WHICH IT WILL BE MADE. 13 (IX) A SCHEDULE OF THE PAYMENTS THAT THE CONSUMER 14 MUST MAKE TO THE LICENSEE, INCLUDING THE AMOUNT OF EACH 15 PAYMENT, THE DATE IT IS DUE AND THE FORM IN WHICH IT MUST 16 BE MADE. 17 (X) DISCLOSURE OF ANY FEES THAT EITHER THE CONSUMER 18 MUST PAY TO THE LICENSEE OR THAT THE LICENSEE WILL RETAIN 19 FROM EACH OF THE CONSUMER'S PAYMENTS TO THE LICENSEE. 20 (XI) A NOTICE, IN BOLD PRINT, THAT THE CONSUMER'S 21 PARTICIPATION IN THE DEBT MANAGEMENT PLAN AGREEMENT MAY 22 NEGATIVELY IMPACT THE CONSUMER'S CREDIT RATING OR CREDIT 23 SCORE. 24 (XII) DISCLOSURE THAT THE LICENSEE MAY RECEIVE 25 COMPENSATION FROM THE CONSUMER'S CREDITORS FOR PROVIDING 26 THE DEBT MANAGEMENT PLAN TO THE CONSUMER, IF APPLICABLE. 27 (XIII) NOTICE THAT EITHER PARTY MAY TERMINATE THE 28 DEBT MANAGEMENT PLAN AGREEMENT UPON TEN DAYS' WRITTEN 29 NOTICE TO THE OTHER PARTY. 30 (XIV) NOTICE THAT IF THE DEBT MANAGEMENT PLAN 20080S1276B2245 - 22 -
1 AGREEMENT IS TERMINATED, THE CONSUMER IS ENTITLED TO A 2 PROMPT REFUND OF ANY PAYMENTS MADE THAT HAVE NOT YET BEEN 3 DISBURSED TO THE CONSUMER'S CREDITORS. 4 (XV) AN EXPLANATION OF THE WAY IN WHICH DISPUTES 5 UNDER THE DEBT MANAGEMENT PLAN AGREEMENT WILL BE 6 RESOLVED. 7 (XVI) AN EXPLANATION OF APPLICABLE PRIVACY LAWS. 8 (4) THE LICENSEE SHALL PROVIDE EACH CONSUMER 9 PARTICIPATING IN A DEBT MANAGEMENT PLAN AGREEMENT WITH 10 QUARTERLY STATEMENTS SETTING FORTH THE PAYMENTS RECEIVED FROM 11 THE CONSUMER AND THE DISBURSEMENTS MADE TO THE CONSUMER'S 12 CREDITORS. 13 (5) THE LICENSEE SHALL DEPOSIT A CONSUMER'S PAYMENT 14 UNDER A DEBT MANAGEMENT PLAN AGREEMENT INTO THE LICENSEE'S 15 TRUST ACCOUNT WITHIN TWO BUSINESS DAYS OF RECEIVING THE 16 PAYMENT. 17 (6) THE LICENSEE SHALL DISBURSE A CONSUMER'S FUNDS TO 18 THE CONSUMER'S CREDITORS IN A TIMELY MANNER PURSUANT TO THE 19 CONSUMER'S DEBT MANAGEMENT PLAN AGREEMENT. 20 SECTION 15. PROHIBITIONS. 21 A LICENSEE SHALL NOT: 22 (1) PURCHASE ANY DEBT OR OBLIGATION OF A CONSUMER. 23 (2) LEND MONEY OR PROVIDE CREDIT TO A CONSUMER. 24 (3) OFFER OR PROVIDE CREDIT INSURANCE TO A CONSUMER. 25 (4) OBTAIN A MORTGAGE OR OTHER SECURITY INTEREST IN THE 26 PROPERTY OF A CONSUMER. 27 (5) OPERATE AS A COLLECTION AGENCY OR DEBT COLLECTOR. 28 (6) STRUCTURE A CONSUMER'S DEBT MANAGEMENT PLAN 29 AGREEMENT IN A WAY THAT RESULTS IN THE NEGATIVE AMORTIZATION 30 OF ANY OF THE CONSUMER'S DEBTS. 20080S1276B2245 - 23 -
1 (7) ALTER THE TERMS OF ANY DEBT OF A CONSUMER UNLESS THE 2 ALTERATION BENEFITS THE CONSUMER AND THE CONSUMER HAS 3 APPROVED THE PROPOSED ALTERATION. 4 (8) ADVERTISE OR DISSEMINATE INFORMATION REGARDING THE 5 DEBT MANAGEMENT PLANS IN ANY WAY THAT IS FALSE, MISLEADING OR 6 DECEPTIVE. 7 (9) RECEIVE A FEE OR CONSIDERATION FOR REFERRING A 8 CLIENT TO ANOTHER BUSINESS. 9 (10) CONDUCT A BUSINESS OTHER THAN THE DEBT MANAGEMENT 10 PLAN BUSINESS LICENSED BY THE DEPARTMENT UNDER THIS ACT 11 WITHOUT AT LEAST 30 DAYS' PRIOR WRITTEN NOTIFICATION TO THE 12 DEPARTMENT. 13 SECTION 16. CONSUMER FEES. 14 (A) INITIAL CONSULTATION.--A LICENSEE MAY CHARGE A FEE OF 15 NOT MORE THAN $50 FOR AN INITIAL CONSULTATION WITH A CONSUMER. 16 (B) MONTHLY MAINTENANCE FEE.--WHEN A CONSUMER AND A LICENSEE 17 HAVE ENTERED INTO A DEBT MANAGEMENT PLAN AGREEMENT, THE LICENSEE 18 MAY CHARGE THE CONSUMER A MONTHLY MAINTENANCE FEE OF $10 PER 19 ACCOUNT REMAINING UNDER THE AGREEMENT FOR THAT MONTH, PROVIDED 20 THAT THE TOTAL MONTHLY FEE MAY NOT EXCEED $50. 21 (C) INSUFFICIENT FUNDS FEE.--A LICENSEE MAY COLLECT A FEE 22 FOR A SUBSEQUENT DISHONORED CHECK OR INSTRUMENT TAKEN IN 23 PAYMENT, NOT TO EXCEED THE SERVICE CHARGE PERMITTED TO BE 24 IMPOSED UNDER 18 PA.C.S. § 4105 (RELATING TO BAD CHECKS). 25 (D) ACTUAL COSTS.--A LICENSEE MAY CHARGE A CONSUMER FOR THE 26 ACTUAL COST IN REQUESTING THE CONSUMER'S CREDIT REPORT. 27 (E) CONTRIBUTIONS PROHIBITED.--A LICENSEE SHALL NOT REQUIRE 28 OR ACCEPT ANY CONTRIBUTION FROM A CONSUMER. 29 (F) NO OTHER FEES PERMITTED.--A LICENSEE SHALL NOT CHARGE A 30 CONSUMER ANY FEES UNLESS AUTHORIZED UNDER THIS SECTION. 20080S1276B2245 - 24 -
1 SECTION 17. PENALTIES. 2 (A) VIOLATION BY LICENSEE.--A PERSON LICENSED UNDER THIS ACT 3 OR DIRECTOR, OFFICER, OWNER, PARTNER, EMPLOYEE OR AGENT OF A 4 LICENSEE WHO VIOLATES THIS ACT OR WHO COMMITS ANY ACTION WHICH 5 WOULD SUBJECT THE LICENSEE TO DENIAL, SUSPENSION, REVOCATION OR 6 NONRENEWAL MAY BE FINED BY THE DEPARTMENT AN AMOUNT NOT TO 7 EXCEED $10,000 FOR EACH OFFENSE. 8 (B) VIOLATION BY PERSON OPERATING WITHOUT A LICENSE.--A 9 PERSON SUBJECT TO THE PROVISIONS OF THIS ACT AND NOT LICENSED BY 10 THE DEPARTMENT WHO VIOLATES THIS ACT OR WHO COMMITS ANY ACTION 11 WHICH WOULD SUBJECT A LICENSEE TO DENIAL, SUSPENSION, REVOCATION 12 OR NONRENEWAL MAY BE FINED BY THE DEPARTMENT AN AMOUNT NOT TO 13 EXCEED $10,000 FOR EACH OFFENSE. 14 (C) CRIMINAL OFFENSE FOR PERSON OPERATING WITHOUT A 15 LICENSE.--A PERSON WHO IS SUBJECT TO THIS ACT, NOT LICENSED BY 16 THE DEPARTMENT AND WHO VIOLATES THIS ACT OR COMMITS AN ACT WHICH 17 WOULD SUBJECT A LICENSEE TO DENIAL, SUSPENSION, REVOCATION OR 18 NONRENEWAL COMMITS A FELONY OF THE THIRD DEGREE. 19 (D) UNFAIR TRADE PRACTICES.--A VIOLATION OF ANY PROVISION OF 20 THIS ACT SHALL BE DEEMED TO BE A VIOLATION OF THE ACT OF 21 DECEMBER 17, 1968 (P.L.1224, NO.387), KNOWN AS THE UNFAIR TRADE 22 PRACTICES AND CONSUMER PROTECTION LAW. 23 SECTION 18. DAMAGES. 24 A CONSUMER INJURED BY A VIOLATION OF THIS ACT OR BY A 25 LICENSEE'S BREACH OF A DEBT MANAGEMENT PLAN AGREEMENT SUBJECT TO 26 THIS ACT MAY BRING AN ACTION FOR RECOVERY OF DAMAGES. JUDGMENT 27 SHALL BE ENTERED FOR ACTUAL DAMAGES, BUT IN NO CASE LESS THAN 28 THE AMOUNT PAID BY THE CONSUMER TO THE LICENSEE, PLUS REASONABLE 29 ATTORNEY FEES AND COSTS. 30 SECTION 19. APPLICABILITY. 20080S1276B2245 - 25 -
1 THE PROVISIONS OF THIS ACT SHALL APPLY TO: 2 (1) ANY DEBT MANAGEMENT PLAN WHICH IS: 3 (I) NEGOTIATED, OFFERED OR OTHERWISE TRANSACTED 4 WITHIN THIS COMMONWEALTH, IN WHOLE OR IN PART, WHETHER BY 5 THE LICENSEE OR ANY OTHER PERSON; 6 (II) MADE OR EXECUTED WITHIN THIS COMMONWEALTH AFTER 7 THE EFFECTIVE DATE OF THIS ACT; OR 8 (III) NOTWITHSTANDING THE PLACE OF EXECUTION, 9 ENTERED INTO WITH A RESIDENT OF THIS COMMONWEALTH. 10 (2) ANY PERSON WHO ENGAGES IN THE DEBT MANAGEMENT PLAN 11 BUSINESS IN THIS COMMONWEALTH. 12 SECTION 20. TRANSITION. 13 A PERSON WHO PROVIDES DEBT MANAGEMENT PLANS BEFORE THE 14 EFFECTIVE DATE OF THIS ACT AND SEEKS TO CONTINUE PROVIDING DEBT 15 MANAGEMENT PLANS MUST SUBMIT AN APPLICATION FOR A LICENSE UNDER 16 THIS ACT WITHIN 45 DAYS OF THE EFFECTIVE DATE OF THIS ACT. THE 17 APPLICANT MAY CONTINUE TO PROVIDE DEBT MANAGEMENT PLANS 18 PROVISIONALLY, ACCORDING TO THE REQUIREMENTS OF THIS ACT WHILE 19 THE DEPARTMENT APPROVES OR DISAPPROVES THE APPLICATION FOR 20 LICENSURE UNDER THIS ACT. 21 SECTION 21. REGULATIONS. 22 THE DEPARTMENT SHALL PROMULGATE REGULATIONS AS NECESSARY TO 23 ENFORCE THE PROVISIONS OF THIS ACT. 24 SECTION 22. EFFECT ON OTHER LAWS. 25 A LICENSEE UNDER THIS ACT SHALL NOT BE SUBJECT TO THE 26 PROVISIONS OF THE ACT OF SEPTEMBER 2, 1965 (P.L.490, NO.249), 27 REFERRED TO AS THE MONEY TRANSMISSION BUSINESS LICENSING LAW, TO 28 THE EXTENT THAT THE LICENSEE TRANSMITS MONEY PURSUANT TO THE 29 TERMS OF A DEBT MANAGEMENT PLAN AGREEMENT. 30 SECTION 23. REPEAL. 20080S1276B2245 - 26 -
1 (A) INTENT.--THE GENERAL ASSEMBLY DECLARES THAT THE REPEAL 2 UNDER SUBSECTION (B) IS NECESSARY TO EFFECTUATE THE PURPOSES OF 3 THIS ACT. 4 (B) PROVISION.--THE ACT OF DECEMBER 16, 1992 (P.L.1144, 5 NO.150), KNOWN AS THE CREDIT SERVICES ACT, IS REPEALED. 6 SECTION 24. EFFECTIVE DATE. 7 THIS ACT SHALL TAKE EFFECT IN 120 DAYS. A10L12MSP/20080S1276B2245 - 27 -