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        PRIOR PRINTER'S NO. 1349                      PRINTER'S NO. 1650

THE GENERAL ASSEMBLY OF PENNSYLVANIA


SENATE BILL

No. 1049 Session of 2007


        INTRODUCED BY VANCE, ERICKSON, WASHINGTON, BAKER, BOSCOLA,
           BROWNE, COSTA, FERLO, FONTANA, GREENLEAF, KASUNIC, KITCHEN,
           LAVALLE, LOGAN, MADIGAN, MELLOW, MUSTO, O'PAKE, ORIE,
           PICCOLA, PIPPY, PUNT, RAFFERTY, RHOADES, ROBBINS, STACK,
           STOUT, TOMLINSON, C. WILLIAMS, WONDERLING, WOZNIAK AND
           EICHELBERGER, AUGUST 13, 2007

        SENATOR VANCE, AGING AND YOUTH, AS AMENDED, DECEMBER 11, 2007

                                     AN ACT

     1  Providing for protection of abused, neglected, exploited or
     2     abandoned adults; establishing a uniform Statewide reporting
     3     and investigative system for suspected abuse, neglect,
     4     exploitation or abandonment of adults; providing for
     5     protective services; and prescribing penalties.

     6                         TABLE OF CONTENTS
     7  Chapter 1.  Preliminary Provisions
     8  Section 101.  Short title.
     9  Section 102.  Legislative policy.
    10  Section 103.  Definitions.
    11  Chapter 3.  Administration
    12  Section 301.  Duties of department and agencies.
    13  Section 302.  Reporting.
    14  Section 303.  Investigations of reports of need for protective
    15                 services.
    16  Section 304.  Provision of services.
    17  Section 305.  Immunity from civil and criminal liability.


     1  Section 306.  Confidentiality of records.
     2  Section 307.  Involuntary intervention by emergency court
     3                 order.
     4  Section 308.  Rights of protective services clients.
     5  Section 309.  Financial obligations, liabilities and payments.
     6  Chapter 5.  Reporting Suspected Abuse by Employees
     7  Section 501.  Reporting by employees.
     8  Section 502.  Reports to department and coroner or medical
     9                 examiner.
    10  Section 503.  Investigation.
    11  Section 504.  Restrictions on employees.
    12  Section 505.  Confidentiality of and access to confidential
    13                 reports.
    14  Section 506.  Penalties.
    15  Section 507.  Immunity.
    16  Chapter 7.  Miscellaneous Provisions
    17  Section 701.  Regulations.
    18  Section 702.  Report.
    19  Section 703.  Repeals.
    20  Section 704.  Effective date.
    21     The General Assembly of the Commonwealth of Pennsylvania
    22  hereby enacts as follows:
    23                             CHAPTER 1
    24                       PRELIMINARY PROVISIONS
    25  Section 101.  Short title.
    26     This act shall be known and may be cited as the Adult
    27  Protective Services Act.
    28  Section 102.  Legislative policy.
    29     It is declared the policy of this Commonwealth that:
    30         (1)  Adults who lack the capacity to protect themselves
    20070S1049B1650                  - 2 -     

     1     and are at imminent risk of abuse, neglect, exploitation or
     2     abandonment must have access to services necessary to protect
     3     their health, safety and welfare.
     4         (2)  Adults have the right to make choices, subject to
     5     the laws and regulations of the Commonwealth, regarding their
     6     lifestyles, relationships, bodies and health, even when those
     7     choices present risks to themselves or their property.
     8         (3)  Adults have the right to refuse some or all
     9     protective services.
    10         (4)  Information about protective services should be
    11     provided in a safe place and in a safe, understandable and
    12     responsive manner.
    13         (5)  The Commonwealth must provide for the detection,
    14     prevention, reduction and elimination of abuse, neglect,
    15     exploitation and abandonment and establish a program of
    16     protective services for adults in need of them.
    17         (6)  Adults have the right to receive services in the
    18     most integrated settings and in the manner least restrictive
    19     of individual liberties.
    20  Section 103.  Definitions.
    21     The following words and phrases when used in this act shall
    22  have the meanings given to them in this section unless the
    23  context clearly indicates otherwise:
    24     "Abandonment."  The desertion of an adult by a caregiver.
    25     "Abuse."  The occurrence of one or more of the following
    26  acts:
    27         (1)  The infliction of injury, unreasonable confinement,
    28     intimidation or punishment with resulting physical harm, pain
    29     or mental anguish.
    30         (2)  The willful deprivation by a caregiver of goods or
    20070S1049B1650                  - 3 -     

     1     services which are necessary to maintain physical or mental
     2     health.
     3         (3)  Sexual harassment, rape or "abuse" as defined in 23
     4     Pa.C.S. § 6102 (relating to definitions).
     5  The term does not include environmental factors which are beyond
     6  the control of an adult or caregiver, including, but not limited
     7  to, inadequate housing, furnishings, income, clothing or medical
     8  care.
     9     "Administrator."  The person responsible for the
    10  administration of a facility. The term includes a person
    11  responsible for employment decisions or an independent
    12  contractor.
    13     "Adult."  A resident of this Commonwealth between 18 and 59
    14  years of age who has a physical or mental impairment that
    15  substantially limits one or more major life activities.
    16     "Adult in need of protective services."  An adult who needs
    17  the assistance of another person to obtain protective services
    18  in order to prevent imminent risk to person or property.
    19     "Agency."  A local contracted provider of protective
    20  services.
    21     "ASSESSMENT."  SOCIAL, PHYSICAL AND PSYCHOLOGICAL FINDINGS     <--
    22  ALONG WITH A DESCRIPTION OF THE PERSON'S CURRENT RESOURCES AND
    23  NEEDS.
    24     "Caregiver."  An individual or institution that has assumed
    25  the responsibility for the provision of care needed to maintain
    26  the physical or mental health of an adult. This responsibility
    27  may arise voluntarily, by contract, by receipt of payment for
    28  care, as a result of family relationship or by order of a court
    29  of competent jurisdiction. It is not the intent of this act to
    30  impose responsibility on any individual if the responsibility
    20070S1049B1650                  - 4 -     

     1  would not otherwise exist in law.
     2     "Client assessment."  Social, physical and psychological       <--
     3  findings along with a description of the person's current
     4  resources and needs.
     5     "Court."  A court of common pleas or a district magistrate
     6  court, where applicable.
     7     "Department."  The Department of Aging of the Commonwealth.
     8     "Employee."  An individual who is employed by a facility. The
     9  term includes:
    10         (1)  A contract employee who has direct contact with
    11     residents or unsupervised access to their personal living
    12     quarters.
    13         (2)  A person who is employed or who enters into a
    14     contractual relationship to provide care to an adult for
    15     monetary consideration in the adult's place of residence.
    16     "Exploitation."  An act or course of conduct by a caregiver
    17  or other person against an adult or an adult's resources,
    18  without the informed consent of the adult or with consent
    19  obtained through misrepresentation, coercion or threats of
    20  force, that results in monetary, personal or other benefit, gain
    21  or profit for the perpetrator or monetary or personal loss to
    22  the adult.
    23     "Facility."  The term includes, but is not limited to:
    24         (1)  AN ASSISTED LIVING RESIDENCE AS DEFINED IN SECTION    <--
    25     1001 OF THE ACT OF JUNE 13, 1967 (P.L.31, NO.21), KNOWN AS
    26     THE PUBLIC WELFARE CODE.
    27         (1) (2)  A "domiciliary care" DOMICILIARY CARE home as     <--
    28     defined in section 2202-A of the act of April 9, 1929
    29     (P.L.177, No.175), known as The Administrative Code of 1929.
    30         (2) (3)  A home health care agency as defined in section   <--
    20070S1049B1650                  - 5 -     

     1     802.1 of the act of July 19, 1979 (P.L.130, No.48), known as
     2     the Health Care Facilities Act.
     3         (3) (4)  An intermediate care facility for people with     <--
     4     mental retardation.
     5         (4) (5)  A long-term care nursing facility as defined in   <--
     6     section 802.1 of the act of July 19, 1979 (P.L.130, No.48),
     7     known as the Health Care Facilities Act.
     8         (6)  AN OLDER ADULT DAILY LIVING CENTER AS DEFINED IN      <--
     9     SECTION 2 OF THE ACT OF JULY 11, 1990 (P.L.499, NO.118),
    10     KNOWN AS THE OLDER ADULT DAILY LIVING CENTERS LICENSING ACT.
    11         (5) (7)  A personal care home as defined in section 1001   <--
    12     of the act of June 13, 1967 (P.L.31, No.21), known as the
    13     Public Welfare Code.
    14         (6) (8)  An organization or group of people that uses      <--
    15     public funds and is paid, in part, to provide care and
    16     support to adults in a licensed or unlicensed setting.
    17         (7) (9)  A residential treatment facility.                 <--
    18     "Incident Reporting System."  Home and Community Services
    19  Information System (HCSIS) or its successor.
    20     "Intimidation."  An act or omission by a person or entity
    21  toward another person which is intended to or with knowledge
    22  that the act or omission will obstruct, impede, impair, prevent
    23  or interfere with the administration of this act or any law
    24  intended to protect adults from mistreatment.
    25     "Law enforcement official."  Any of the following: THESE       <--
    26  SHALL INCLUDE:
    27         (1)  A police officer of a municipality.
    28         (2)  A district attorney.
    29         (3)  The Pennsylvania State Police.
    30         (4)  A COUNTY SHERIFF.                                     <--
    20070S1049B1650                  - 6 -     

     1         (5)  THE ATTORNEY GENERAL.
     2     "Least restrictive alternative."  The least intrusive service
     3  or environment that can effectively and safely address the
     4  adult's needs and preferences.
     5     "Most integrated setting."  A setting that enables
     6  individuals with disabilities to interact with individuals who
     7  do not have disabilities to the fullest extent possible.
     8     "Neglect."  The failure to provide for oneself or the failure
     9  of a caregiver to provide goods or services essential to avoid a
    10  clear and serious threat to the physical or mental health of an
    11  adult. The term does not include environmental factors that are
    12  beyond the control of an adult or the caregiver, including, but
    13  not limited to, inadequate housing, furnishings, income,
    14  clothing or medical care.
    15     "Protective services."  Those activities, resources and
    16  supports provided to adults under this act to detect, prevent,
    17  reduce or eliminate abuse, neglect, exploitation and
    18  abandonment.
    19     "Recipient."  An adult who receives care, services or
    20  treatment in or from a facility.
    21     "Secretary."  The Secretary of Aging of the Commonwealth.
    22     "Serious bodily injury."  Injury that:
    23         (1)  creates a substantial risk of death; or
    24         (2)  causes serious permanent disfigurement or protracted
    25     loss or impairment of the function of a body member or organ.
    26     "Serious injury."  An injury that:
    27         (1)  causes a person severe pain; or
    28         (2)  significantly impairs a person's physical or mental
    29     functioning, either temporarily or permanently.
    30     "Service plan."  A written plan that:
    20070S1049B1650                  - 7 -     

     1         (1)  Is cooperatively developed by an agency staff, an
     2     adult in need of protective services or the adult's appointed
     3     guardian, if any, and other family members and advocates when
     4     appropriate.
     5         (2)  Is WHERE POSSIBLE, IS based on multidisciplinary,     <--
     6     comprehensive written assessments conducted by professionals
     7     who have met with the adult in need of protective services
     8     and are familiar with their situation.
     9         (3)  Provides for services in the most integrated setting
    10     and utilizes least restrictive alternatives.
    11         (4)  Describes identified needs, goals to be achieved and
    12     specific services to support goal attainment, with regular
    13     follow-up and predetermined reassessment of client progress.
    14         (5)  Is updated as needed.
    15     "Sexual abuse."  Intentionally, knowingly or recklessly
    16  causing or attempting to cause rape, involuntary deviate sexual
    17  intercourse, sexual assault, statutory sexual assault,
    18  aggravated indecent assault or incest, as defined by 18 Pa.C.S.
    19  (relating to crimes and offenses).
    20                             CHAPTER 3
    21                           ADMINISTRATION
    22  Section 301.  Duties of department and agencies.
    23     (a)  General rule.--
    24         (1)  The department shall administer the ADULT protective  <--
    25     services program in a manner designed to utilize least
    26     restrictive alternatives and to ensure services are provided
    27     in the most integrated setting.
    28         (2)  The department shall, in consultation with the
    29     Department of Public Welfare and other appropriate State
    30     agencies, define the geographic areas to be served by
    20070S1049B1650                  - 8 -     

     1     agencies and shall select those agencies based upon a
     2     competitive bidding process. Successful bidders must:
     3             (i)  Demonstrate knowledge of and experience working
     4         with adults.
     5             (ii)  Be separate from agencies providing direct
     6         services to adults or AND FROM county mental health and    <--
     7         mental retardation programs.
     8             (iii)  Demonstrate knowledge of service delivery
     9         principles important to adults and their families such as
    10         individual choice and use of THE least restrictive         <--
    11         alternative.
    12             (iv)  Include at least 51% representation of adults    <--
    13         and their family members on the board of directors.
    14             (IV)  DEMONSTRATE THAT THE PROGRAM WILL BE ADVISED BY  <--
    15         A BODY THAT INCLUDES AT LEAST 51% REPRESENTATION OF
    16         ADULTS AND THEIR FAMILY MEMBERS.
    17             (v)  Include letters of support that show
    18         collaboration with agencies ENTITIES which advocate for    <--
    19         adults.
    20         (3)  THE DEPARTMENT SHALL ESTABLISH, BY REGULATION,        <--
    21     PROCEDURES TO ENSURE NO CONFLICT OF INTEREST IN THE PROVISION
    22     OF ADULT PROTECTIVE SERVICES.
    23         (3) (4)  The department shall conduct an ongoing campaign  <--
    24     designed to inform and educate adults, families, caregivers,
    25     professionals and the general public about the need for and
    26     availability of protective services under this chapter. The
    27     campaign shall require facilities to post notice of the
    28     availability of protective services and to provide the notice
    29     to recipients and their families. The department shall
    30     consult with other departments of the Commonwealth on the
    20070S1049B1650                  - 9 -     

     1     design and implementation of the ongoing public awareness
     2     campaign. The department shall also consider the concerns of
     3     agencies and entities identified by them under subsection
     4     (b).
     5         (4) (5)  The department shall establish, by regulation,    <--
     6     minimum standards of training and experience that protective   <--
     7     services agencies funded by the department shall follow in
     8     the selection and assignment of staff for the provision of
     9     protective services. The standards shall require local         <--
    10     protective services providers AGENCIES to collaborate with     <--
    11     adults, their families and advocates, and the standards shall
    12     be included in developing and delivering training.
    13         (5) (6)  The department shall ensure that agencies have    <--
    14     access to the incident reporting system.
    15     (b)  Agency duties.--Each agency shall submit a proposal that
    16  includes a protective services plan. The plan shall:
    17         (1)  Describe the implementation of this chapter,
    18     including, but not limited to, the organization, staffing,
    19     mode of operations and financing of protective services, as
    20     well as the provisions made for purchase of services,
    21     interagency relations, interagency agreements, service
    22     referral mechanisms and locus of responsibility for cases
    23     with multiservice agency needs.
    24         (2)  Describe the methods that the agency, its designees
    25     and service providers will use to assure the privacy of all
    26     adults receiving services and the confidentiality of all
    27     records.
    28         (3)  List all other social service entities, whether
    29     public or private, that have been identified by the agency as
    30     having substantial contact with potential victims or
    20070S1049B1650                 - 10 -     

     1     perpetrators of abuse, neglect, exploitation and abandonment.
     2         (4)  Ensure that the entities have information regarding
     3     the unique aspects of various disabilities.
     4  The agency shall submit the list to the department for purposes
     5  of the public information campaign under subsection (a).
     6  Section 302.  Reporting.
     7     (a)  General rule.--A person having reasonable cause to
     8  believe that an adult is in need of protective services may
     9  report such information to the agency that is the local provider  <--
    10  of protective services. Where applicable, reports shall comply
    11  with the provisions of Chapter 5.
    12     (b)  Receiving reports.--The agency shall be capable of
    13  receiving reports of adults in need of protective services 24
    14  hours a day, seven days a week, including holidays. This
    15  capability may include the use of a local emergency response
    16  system or a crisis intervention agency, provided that access can
    17  be made to a protective services caseworker in appropriate
    18  emergency situations as set forth in regulations promulgated by
    19  the department. All reports received orally under this section
    20  shall be reduced to writing immediately by the person who
    21  receives the report.
    22     (c)  Screening.--A person who receives a report shall screen
    23  the report during and immediately following receipt of the
    24  report to assign it to one of the following referral categories:
    25         (1)  Priority. A report placed in this category shall
    26     require immediate attention because specific details in the
    27     report indicate the possibility that the adult reported to
    28     need protective services is at imminent risk of death or
    29     serious injury or serious bodily injury. The person receiving
    30     a priority report shall immediately contact a protective
    20070S1049B1650                 - 11 -     

     1     services caseworker and provide the caseworker with the
     2     information contained in the report.
     3         (2)  Nonpriority. A report shall be placed in this
     4     category when it does not appropriately fall within the
     5     priority category and, therefore, does not require immediate
     6     attention by the agency. A report in this category shall be
     7     referred to a protective services caseworker of an agency
     8     within the normal business hours of the agency's current or
     9     next day of business under the agency's established
    10     procedures for referring these reports.
    11         (3)  Another planning and service area. A report in which
    12     the adult who is the subject of the report does not reside in
    13     the planning and service area of the agency or, at that time,
    14     is not in the planning and service area shall be placed in
    15     this category. The report shall be referred to the agency
    16     that has the designated responsibility for protective
    17     services in the planning and service area in which the adult
    18     reported to be in need of protective services is located at
    19     the time of the report. A report in this category shall also
    20     meet the criteria for placement in one of the other
    21     categories in this subsection. The provisions for referral
    22     for the other category shall apply to a referral to another
    23     planning and service area.
    24         (4)  No need for protective services. A report shall be
    25     placed in this category when the person reported to be in
    26     need of protective services meets either of the following
    27     criteria:
    28             (i)  has the capacity to perform or obtain, without
    29         help, services necessary to maintain physical or mental
    30         health;
    20070S1049B1650                 - 12 -     

     1             (ii)  is not at imminent risk or danger to his person
     2         or property.
     3     A report in this category shall be referred to a protective
     4     services caseworker of the agency within the normal business
     5     hours of the agency's current or next day of business. The
     6     protective services caseworker shall review the details of
     7     the report and take all steps necessary to confirm or reject
     8     the categorization of no need for protective services. If the
     9     caseworker confirms the screening categorization, and upon
    10     the request of any interested party and without objection by
    11     the adult appropriate referrals shall be made to other
    12     agencies ENTITIES. The protective services case shall then be  <--
    13     closed. If the caseworker rejects the categorization, the
    14     report shall be placed in the appropriate category and shall
    15     be handled accordingly. A report may not be placed in this
    16     category if the adult is temporarily relocated to a safe
    17     environment and will return to the original abusive situation
    18     or to a new location which has not been determined to be
    19     safe.
    20     (d)  Retaliatory action.--
    21         (1)  Any person who makes a report or cooperates with the
    22     agency, including providing testimony in any administrative
    23     or judicial proceeding, and any adult in need of protective
    24     services shall not be subject to any discriminatory,
    25     retaliatory or disciplinary action by an employer or by any
    26     other person or entity.
    27         (2)  Any person who violates this subsection is subject
    28     to a civil action by the reporter or the adult in need of
    29     protective services, in which action the reporter or adult IN  <--
    30     need of protective services shall recover treble compensatory
    20070S1049B1650                 - 13 -     

     1     damages, compensatory and punitive damages or $5,000,
     2     whichever is greater.
     3     (e)  Intimidation.--
     4         (1)  A person, including an adult in need of protective
     5     services, with knowledge sufficient to justify making a
     6     report or cooperating with an agency, including possibly
     7     providing testimony in an administrative or judicial
     8     proceeding, shall not be subject to any intimidation by an
     9     employer or by any other person or entity.
    10         (2)  A person who violates this subsection is subject to
    11     civil action by the reporter or the adult in need of
    12     protective services, in which action the reporter or adult in
    13     need of protective services shall recover treble compensatory
    14     damages, compensatory and punitive damages or $5,000,
    15     whichever is greater.
    16     (f)  Immunity.--
    17         (1)  A person who participates in the making of a report
    18     or who provides testimony in an administrative or judicial
    19     proceeding arising out of a report shall be immune from any
    20     civil or criminal liability, subject to paragraph (2), on
    21     account of the report or testimony, unless the person acted
    22     in bad faith or with malicious purpose.
    23         (2)  The immunity established under paragraph (1) shall
    24     not extend to liability for an act of abuse, neglect,
    25     exploitation or abandonment even if such act is the subject
    26     of the report or testimony.
    27  Section 303.  Investigations of reports of need for protective
    28                 services.
    29     (a)  Investigation.--
    30         (1)  An agency shall investigate each report made under
    20070S1049B1650                 - 14 -     

     1     section 302.
     2         (2)  The investigation shall be initiated immediately for
     3     a priority report, and to the extent feasible, the agency
     4     shall conduct a face-to-face interview with the reported
     5     adult in need of protective services.
     6         (3)  The investigation shall be initiated within 72 hours
     7     for a nonpriority report.
     8         (4)  The department shall adopt regulations providing for
     9     the methods of conducting investigations under this section
    10     and shall assure that steps are taken to avoid any conflict
    11     of interest between the investigator and service delivery
    12     functions.
    13         (5)  Reports and investigations conducted under this
    14     section shall comply with the provisions of Chapter 5, where
    15     applicable.
    16     (b)  Investigation involving licensed facilities.--
    17         (1)  A report concerning adults residing in a State-
    18     licensed facility shall be reported to the appropriate STATE   <--
    19     licensing department and investigated under procedures
    20     developed by the department in consultation with the bureau
    21     within the appropriate State agency responsible for the        <--
    22     licensure of the facility.
    23         (2)  The protective services agency may seek judicial
    24     relief to require the facility to protect the health and
    25     safety of the adult when the licensed program is believed to
    26     continue to jeopardize the adult's health and safety through
    27     evidence of risk substantiated.
    28     (c)  Unsubstantiated reports.--If after investigation by the
    29  agency a report is unsubstantiated, the case shall be closed,
    30  and all information shall be maintained for a period of one year
    20070S1049B1650                 - 15 -     

     1  under procedures established by the department.
     2     (d)  Substantiated reports.--
     3         (1)  The agency shall provide for a timely assessment of
     4     the adult if a report is substantiated by the agency or if an
     5     assessment is necessary in order to determine whether the
     6     report is substantiated. An adult may refuse the assessment.
     7         (2)  Upon completion of the assessment, written findings
     8     shall be prepared that include recommended action. A service
     9     plan shall be developed and shall:
    10             (i)  Provide for the least restrictive alternative
    11         and encourage choice and continuity of care.
    12             (ii)  Assure that services and supports are provided
    13         in the most integrated setting.
    14             (iii)  Absent a court order, not include the
    15         relocation of the adult unless the adult consents.
    16             (iv)  Be written in plain language whenever possible
    17         and prepared in a manner which can be easily understood
    18         by an adult in need of protective services or that
    19         adult's appointed guardian.
    20             (v)  Be in writing and include a recommended course
    21         of action that may include the pursuit of civil or
    22         criminal remedies.
    23         (3)  If an adult who is found to be in need of protective
    24     services refuses a client AN assessment or the development of  <--
    25     a service plan, the agency may apply to the case the
    26     provisions of section 307.
    27  Section 304.  Provision of services.
    28     (a)  Availability of protective services.--Once need is
    29  determined, an agency shall offer protective services if an
    30  adult requests services or an interested person requests
    20070S1049B1650                 - 16 -     

     1  services on behalf of an adult.
     2     (b)  Consent by request.--
     3         (1)  Except as provided in section 307, an adult shall
     4     only receive protective services voluntarily. In no event may
     5     protective services be provided under this chapter to an
     6     adult who refuses consent to the services or who, having
     7     consented, withdraws the consent, unless the services are
     8     ordered by a court or provided under section 307.
     9         (2)  Nothing in this chapter shall be construed to
    10     prevent an agency from petitioning for the appointment of a
    11     guardian pursuant to 20 Pa.C.S. (relating to decedents,
    12     estates and fiduciaries).
    13     (c)  Interference with services.--If any person interferes
    14  with the provision of services or the right of an adult to
    15  consent to provision of services, the agency may petition the
    16  court for an order enjoining the interference.
    17     (d)  Access to records.--An agency shall have access to all
    18  records relevant to:
    19         (1)  Investigations of reports under section 303.
    20         (2)  Assessment of client need.
    21         (3)  Development of a service plan when an adult's need
    22     for protective services has been or is being established.
    23         (4)  Delivery of services arranged for under the service
    24     plan developed by the agency to respond to an adult's
    25     assessed need for specific services.
    26     (e)  Access to persons.--An agency shall have access to
    27  adults who have been reported to be in need of protective
    28  services in order to:
    29         (1)  Investigate reports under section 303 and Chapter 5.
    30         (2)  Assess needs and develop a service plan for
    20070S1049B1650                 - 17 -     

     1     addressing them.
     2         (3)  Provide for the delivery of services by the agency
     3     or other service provider arranged for under the service
     4     plan.
     5     (f)  Denial of access to persons.--If the agency is denied
     6  access to an adult reported to be in need of protective services
     7  and access is necessary to complete the investigation or the
     8  assessment and service plan or the delivery of needed services
     9  in order to prevent further abuse, neglect, exploitation or
    10  abandonment of the adult, the agency may petition the court for
    11  an order to require the appropriate access when either of the
    12  following conditions apply:
    13         (1)  The caregiver or a third party has interfered with
    14     the completion of the investigation or the assessment and
    15     service plan or the delivery of services.
    16         (2)  The agency can demonstrate that the adult denies
    17     access because of coercion, extortion or justifiable fear of
    18     further abuse, neglect, exploitation or abandonment.
    19     (g)  Access by consent.--An agency's access to confidential
    20  records held by other entities or individuals or an adult
    21  reported to be in need of protective services shall require the
    22  consent of the adult or a court-appointed guardian except as
    23  provided for under this section or section 307.
    24     (h)  Denial of access to records.--If the agency is denied
    25  access to records necessary for completion of a proper
    26  investigation of a report, assessment, service plan or the
    27  delivery of needed services in order to prevent further abuse,
    28  neglect, exploitation or abandonment of the adult reported to be
    29  in need of protective services, the agency may petition the
    30  court of common pleas for an order requiring the appropriate
    20070S1049B1650                 - 18 -     

     1  access when either of the following conditions apply:
     2         (1)  The adult has provided written consent for any
     3     confidential records to be disclosed and the keeper of the
     4     records denies access.
     5         (2)  The agency can demonstrate that the adult denies
     6     access to records because of incompetence, coercion,
     7     extortion or justifiable fear of future abuse, neglect,
     8     exploitation or abandonment.
     9  Section 305.  Immunity from civil and criminal liability.
    10     In the absence of willful misconduct or gross negligence, an
    11  agency, its director and employees, protective services workers
    12  or employees of the department shall not be civilly or
    13  criminally liable for any decision or action or resulting
    14  consequence of decisions or actions when acting under and
    15  according to the provisions of this chapter.
    16  Section 306.  Confidentiality of records.
    17     (a)  General rule.--Information contained in reports, records
    18  of investigation, assessment and service plans shall be
    19  considered confidential and shall be maintained under
    20  regulations promulgated by the department to safeguard
    21  confidentiality. Except as otherwise provided in subsection (b),
    22  this information shall not be disclosed to anyone outside the
    23  agency other than to a court of competent jurisdiction pursuant
    24  to a court order.
    25     (b)  Limited access to agency's protective services
    26  records.--
    27         (1)  In the event that an investigation by an agency
    28     results in the discovery of suspected criminal conduct, law
    29     enforcement officials shall be given access to all relevant
    30     records maintained by the agency or the department.
    20070S1049B1650                 - 19 -     

     1         (2)  In arranging specific services to carry out service
     2     plans, an agency may disclose to appropriate service
     3     providers such information as may be necessary to initiate
     4     the delivery of services.
     5         (3)  An adult who is the subject of a report made under
     6     section 302 may receive, upon written request, all
     7     information contained in the report except that prohibited
     8     from disclosure under paragraph (4).
     9         (4)  The release of information that would identify a
    10     person who made a report of suspected abuse, neglect,
    11     exploitation or abandonment or who cooperated in a subsequent
    12     investigation is prohibited unless the secretary can
    13     determine that such a release will not be detrimental to the
    14     safety of the person.
    15         (5)  When the department is involved in the hearing of an
    16     appeal by an adult who is the subject of a report made under
    17     section 302, the appropriate department staff shall be given
    18     access to all information in the report record relevant to
    19     the appeal.
    20         (6)  For the purpose of monitoring agency performance,
    21     appropriate staff of the department may access agency
    22     protective services records.
    23  Section 307.  Involuntary intervention by emergency court order.
    24     (a)  Emergency petition.--
    25         (1)  Where there is clear and convincing evidence that,
    26     if protective services are not provided, the adult is at
    27     imminent risk of death, serious injury or serious bodily
    28     injury, the agency may petition the court for an emergency
    29     order to provide the necessary services.
    30         (2)  The court of common pleas of each judicial district
    20070S1049B1650                 - 20 -     

     1     shall ensure that a judge or magisterial district judge is
     2     available on a 24-hour-a-day, 365-day-a-year basis to accept
     3     and decide on petitions for an emergency court order under
     4     this section whenever the agency determines that a delay
     5     until normal court hours would significantly increase the
     6     danger the adult faces.
     7     (b)  Limited order.--The court, after finding clear and
     8  convincing evidence of the need for an emergency order, shall
     9  order only such services as are necessary to remove the
    10  conditions creating the established need.
    11     (c)  Right to counsel.--In order to protect the rights of an
    12  adult in need of protective services, an emergency court order
    13  under this section shall provide that the adult has the right to
    14  legal counsel which shall be appointed by the court at public
    15  expense.
    16     (d)  Forcible entry.--Where it is necessary to forcibly enter
    17  premises after obtaining a court order, a law enforcement         <--
    18  officer may do so, accompanied by a representative of an agency.
    19  A PREMISES, LAW ENFORCEMENT SHALL OBTAIN A COURT ORDER AND MAY    <--
    20  BE ACCOMPANIED BY A REPRESENTATIVE OF AN AGENCY.
    21     (e)  Health and safety requirements.--An agency shall take
    22  reasonable steps to assure that while an adult is receiving
    23  services under an emergency court order, the health and safety
    24  needs of any of the adult's dependents are met and that personal
    25  property and the dwelling the adult occupies are secure.
    26     (f)  Community or general acute care hospitals.--An adult      <--
    27  with medical conditions requiring treatment shall be sent to a
    28  community or general acute care hospital.
    29     (g) (F)  Nonrestrictive setting.--In those cases in which an   <--
    30  adult must be relocated, the court shall order the adult to be
    20070S1049B1650                 - 21 -     

     1  relocated to the most integrated setting and the least
     2  restrictive alternative that will ensure the adult's health and
     3  safety and appropriate care.
     4     (h) (G)  Exclusion of remedy.--Nothing in this chapter shall   <--
     5  be construed to deny an adult access to emergency medical
     6  services or police protection that would be provided to anyone,
     7  regardless of age, in similar circumstances.
     8  Section 308.  Rights of protective services clients.
     9     (a)  Minimum requirements.--The agency shall observe the
    10  following minimum requirements to safeguard the rights of an
    11  adult who is reported to be in need of protective services:
    12         (1)  The agency shall to the extent possible, notify the
    13     adult privately during the investigation that a report has
    14     been made and provide the adult with a brief summary of the
    15     nature of the report.
    16         (2)  As provided under section 306(b)(3), the adult may
    17     request and the agency shall provide additional information
    18     contained in the report.
    19         (3)  An appeal of a denial of services by the department
    20     or an authorized agency under this chapter shall be conducted
    21     according to the provisions of the rules and regulations
    22     issued by the department under Article XXII-A of the act of
    23     April 9, 1929 (P.L.177, No.175), known as The Administrative
    24     Code of 1929.
    25     (b)  Construction.--Nothing in this act shall be construed to
    26  limit the right of an adult to file a petition pursuant to 23
    27  Pa.C.S. Ch. 61 (relating to protection from abuse).
    28  Section 309.  Financial obligations, liabilities and payments.
    29     An adult receiving services and each agency providing
    30  services under this chapter shall comply with the following
    20070S1049B1650                 - 22 -     

     1  provisions regarding liability for the payment of services:
     2         (1)  Funding to provide or make available protective
     3     services under this chapter shall not:
     4             (i)  Supplant any public and private entitlements or
     5         resources for which adults receiving protective services
     6         under this chapter are or may be eligible.
     7             (ii)  Be available until an adult has exhausted the
     8         adult's eligibility and receipt of benefits under public
     9         and private entitlements or resources.
    10         (2)  (i)  The obligation of the Commonwealth or a county
    11         to provide funding for services provided pursuant to this
    12         chapter shall be entirely discharged by the
    13         appropriations made to the department or an agency.
    14             (ii)  Provided that the agency has met its
    15         responsibility under the law, no action at law or equity
    16         may be instituted in a court to require the department,
    17         agency, county or Commonwealth to provide benefits or
    18         services under this chapter for which appropriations from
    19         the Commonwealth or counties are not available.
    20         (4) (3)  Protective services clients receiving the same    <--
    21     services provided to others under an agency services plan
    22     shall not be required to pay a fee for any services not
    23     subject to cost sharing for other adults.
    24                             CHAPTER 5
    25               REPORTING SUSPECTED ABUSE BY EMPLOYEES
    26  Section 501.  Reporting by employees.
    27     (a)  Mandatory reporting to agency.--
    28         (1)  An employee or an administrator who has reasonable
    29     cause to suspect that a recipient is a victim of abuse or
    30     neglect shall immediately make an oral report to an agency.
    20070S1049B1650                 - 23 -     

     1     If applicable, the agency shall advise the employee or
     2     administrator of additional reporting requirements that may
     3     pertain under subsection (b). An employee shall notify the
     4     administrator immediately following the report to the agency.
     5         (2)  Within 48 hours of making the oral report, the
     6     employee or administrator shall make a written report to the
     7     agency. The agency shall notify the administrator that a
     8     report of abuse has been made with the agency.
     9         (3)  The provisions of this section shall be satisfied
    10     when the administrator or employee of a facility serving       <--
    11     adults with mental retardation submits a report to the
    12     incident reporting system. NOTHING IN THIS SUBSECTION SHALL    <--
    13     PROHIBIT AN EMPLOYEE OR ADMINISTRATOR WHO HAS REASONABLE
    14     CAUSE TO SUSPECT THAT A RECIPIENT IS A VICTIM OF ABUSE OR
    15     NEGLECT FROM ALSO MAKING A REPORT TO THE AGENCY.
    16         (4)  Notwithstanding the provisions of subsection (b),     <--
    17     any employee or administrator who has reasonable cause to
    18     suspect that an adult is a victim of abuse or neglect may
    19     make a report to the agency.
    20     (b)  Mandatory reports to law enforcement officials.--
    21         (1)  An employee or an administrator who has reasonable
    22     cause to suspect that a recipient is the victim of sexual
    23     abuse, serious injury or serious bodily injury or that a
    24     death is suspicious shall, in addition to contacting the
    25     agency and the department, immediately contact law
    26     enforcement officials to make an oral report. An employee
    27     shall notify the administrator immediately following the
    28     report to law enforcement officials.
    29         (2)  Within 48 hours of making the oral report, the
    30     employee and the administrator shall make a joint written
    20070S1049B1650                 - 24 -     

     1     report to appropriate law enforcement officials.
     2         (3)  The law enforcement officials shall notify the
     3     administrator that a report has been made with the law
     4     enforcement officials.
     5         (4)  The employee may request the administrator to make
     6     or to assist the employee to make the oral and written
     7     reports to law enforcement officials required by this
     8     subsection.
     9     (c)  Contents of report.--A written report under this section
    10  shall be submitted in a manner and on forms prescribed by the
    11  department. The report shall include, at a minimum, the
    12  following information:
    13         (1)  Name, age and address of the recipient.
    14         (2)  Name and address of the recipient's guardian,
    15     attorney-in-fact or next of kin.
    16         (3)  Name and address of the facility.
    17         (4)  Nature of the alleged offense.
    18         (5)  Any specific comments or observations that are
    19     directly related to the alleged incident and those involved.
    20  Section 502.  Reports to department and coroner or medical
    21                 examiner.
    22     (a)  Department.--
    23         (1)  Within 48 hours of receipt of a written report under
    24     section 501(a) involving sexual abuse, serious injury,
    25     serious bodily injury or suspicious death, the agency shall
    26     transmit a written report to the department. Supplemental
    27     reports shall be transmitted as they are obtained by the
    28     agency.
    29         (2)  A report under this subsection shall be made in a
    30     manner and on forms prescribed by the department. The report
    20070S1049B1650                 - 25 -     

     1     shall include, at a minimum, that information required to be
     2     submitted under section 501.
     3     (b)  Coroner or medical examiner.--For a report under section
     4  501(a) concerning the death of a recipient, if there is
     5  reasonable cause to suspect that the recipient died as a result
     6  of abuse or neglect, the agency shall give the oral report and
     7  forward a copy of the written report to the appropriate coroner
     8  or medical examiner within 24 hours.
     9  Section 503.  Investigation.
    10     (a)  Law enforcement officials.--Upon receipt of a report
    11  under section 501(b), law enforcement officials shall conduct an
    12  investigation to determine what criminal charges, if any, will
    13  be filed.
    14     (b)  Notification.--If law enforcement officials have
    15  reasonable cause to suspect that a recipient has suffered sexual
    16  abuse, serious injury, serious bodily injury or a suspicious
    17  death, law enforcement officials shall notify the agency.
    18     (c)  Cooperation.--To the fullest extent possible, law
    19  enforcement officials, facilities and agencies shall coordinate
    20  their respective investigations and advise each other and
    21  provide any applicable additional information on an ongoing
    22  basis.
    23     (d)  Further notification.--
    24         (1)  Law enforcement officials shall notify an agency and
    25     facility of a decision regarding criminal charges.
    26         (2)  Upon being notified by law enforcement, the agency
    27     shall notify the department and both shall keep a record of
    28     any decision regarding criminal charges.
    29     (e)  Compliance with Chapter 3.--In addition to the
    30  provisions of this section, the agency shall comply with the
    20070S1049B1650                 - 26 -     

     1  provisions of Chapter 3.
     2  Section 504.  Restrictions on employees.
     3     (a)  Plan of supervision.--
     4         (1)  On notification that an employee is alleged to have
     5     committed abuse, the facility shall immediately suspend the
     6     employee or where appropriate and subject to approval by the
     7     agency and by the appropriate State agency LICENSING           <--
     8     DEPARTMENT with regulatory authority over the facility,
     9     implement a plan of supervision.
    10         (2)  A plan of supervision for a home health care agency
    11     shall include periodic random direct inspections of
    12     recipients by an employee who has been continuously employed
    13     by the facility for a period of at least one year.
    14     (b)  Prohibition.--
    15         (1)  On the filing of criminal charges against a           <--
    16     facility's AN employee, the appropriate State agency           <--
    17     LICENSING DEPARTMENT that licenses, regulates or has fiscal    <--
    18     authority over the facility shall order the facility to
    19     immediately prohibit the employee from having access to
    20     recipients at the facility.
    21         (2)  If the employee is a director, operator,
    22     administrator or supervisor, the employee shall be subject to
    23     restrictions deemed appropriate by the Commonwealth agency
    24     that licenses, regulates or has fiscal authority over the
    25     facility to assure the safety of the recipients of the
    26     facility.
    27  Section 505.  Confidentiality of and access to confidential
    28                 reports.
    29     A report under this chapter shall be made available in the
    30  following circumstances:
    20070S1049B1650                 - 27 -     

     1         (1)  Information may be disclosed to a court of competent
     2     jurisdiction under a court order.
     3         (2)  If an investigation by an agency or law enforcement
     4     results in a report of criminal conduct, law enforcement
     5     officials shall have access to relevant records maintained by
     6     the agency or the department.
     7         (3)  In arranging specific services to effect service
     8     plans, an agency may disclose to appropriate service
     9     providers information necessary to initiate the delivery of
    10     services.
    11         (4)  A subject of a report may receive, upon written
    12     request, information contained in the report except that
    13     prohibited from being disclosed under paragraph (5).
    14         (5)  Except for reports to law enforcement officials, the
    15     release of information that would identify the person who
    16     made a report under this chapter or who cooperated in a
    17     subsequent investigation is prohibited. Law enforcement
    18     officials shall treat all reporting sources as confidential
    19     information.
    20         (6)  When the department is involved in the hearing of an
    21     appeal by a subject of a report, the appropriate department
    22     staff shall be given access to information in the report
    23     record relevant to the appeal.
    24         (7)  For the purposes of monitoring agency performance,
    25     appropriate staff of the department may be given access to
    26     agency protective service records.
    27  Section 506.  Penalties.
    28     (a)  Administrative.--
    29         (1)  An administrator who intentionally or willfully
    30     fails to comply or obstructs compliance with the provisions
    20070S1049B1650                 - 28 -     

     1     of this chapter or intimidates or commits a retaliatory act
     2     against an employee who complies in good faith with the
     3     provisions of this chapter commits a violation of this
     4     chapter and shall be subject to an administrative penalty
     5     under paragraph (3).
     6         (2)  A facility owner that intentionally or willfully
     7     fails to comply with or obstructs compliance with this
     8     chapter or that intimidates or commits a retaliatory act
     9     against an employee who complies in good faith with this
    10     chapter commits a violation of this chapter and shall be
    11     subject to an administrative penalty under paragraph (3).
    12         (3)  The Commonwealth agency or Commonwealth agencies
    13     which regulate a facility shall have jurisdiction to
    14     determine violations of this chapter and may issue an order
    15     assessing a civil penalty of not more than $2,500. An order
    16     under this paragraph is subject to 2 Pa.C.S. Ch. 5 Subch. A
    17     (relating to practice and procedure of Commonwealth agencies)
    18     and Ch. 7 Subch. A (relating to judicial review of
    19     Commonwealth agency action).
    20     (b)  Criminal.--
    21         (1)  An administrator who intentionally or willfully
    22     fails to comply or obstructs compliance with this chapter
    23     commits a misdemeanor of the third degree and shall, upon
    24     conviction, be sentenced to pay a fine of $2,500 or to
    25     imprisonment for not more than one year, or both.
    26         (2)  A facility owner that intentionally or willfully
    27     fails to comply with or obstructs compliance with this
    28     chapter commits a misdemeanor of the third degree and shall,
    29     upon conviction, be sentenced to pay a fine of $2,500 or to
    30     imprisonment for not more than one year, or both.
    20070S1049B1650                 - 29 -     

     1     (c)  Penalties for failure to report.--A person required
     2  under this chapter to report a case of suspected abuse or
     3  neglect who willfully fails to do so commits a summary offense
     4  for the first violation and a misdemeanor of the third degree
     5  for a second or subsequent violation.
     6     (d)  Whistleblower protection.--A person required under this
     7  act to report a case of suspected abuse or neglect shall not be
     8  subject to any retaliatory action for reporting suspected abuse
     9  or neglect and shall have the protections and remedies set forth
    10  in the act of December 12, 1986 (P.L.1559, No.169), known as the
    11  Whistleblower Law.
    12  Section 507.  Immunity.
    13     No administrator or facility shall be held civilly liable for
    14  any action directly related to good faith compliance with this
    15  chapter.
    16                             CHAPTER 7
    17                      MISCELLANEOUS PROVISIONS
    18  Section 701.  Regulations.
    19     (a)  The Department of Health and the Department of Public
    20  Welfare shall promulgate regulations necessary to carry out
    21  Chapter 5.
    22     (b)  The department shall promulgate rules and regulations
    23  necessary to implement this act. Regulations shall be developed
    24  in consultation with adults, their families and advocates.
    25  Section 702.  Report.
    26     The department shall present a report on the program and
    27  services performed to the Aging and Youth Committee of the
    28  Senate and the Aging and Older Adult Services Committee of the
    29  House of Representatives on an annual basis.
    30  Section 703. Repeals.
    20070S1049B1650                 - 30 -     

     1     All acts and parts of acts are repealed insofar as they are
     2  inconsistent with this act.
     3  Section 704.  Effective date.
     4     This act shall take effect in six months.


















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