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                                                       PRINTER'S NO. 425

THE GENERAL ASSEMBLY OF PENNSYLVANIA


HOUSE BILL

No. 361 Session of 2007


        INTRODUCED BY BAKER, HENNESSEY, CLYMER, KENNEY, BELFANTI, BOYD,
           BUXTON, CALTAGIRONE, CAPPELLI, COHEN, COX, CREIGHTON,
           DiGIROLAMO, FABRIZIO, FLECK, FRANKEL, FREEMAN, GEIST,
           GINGRICH, GODSHALL, GOODMAN, GRELL, GRUCELA, HERSHEY, HESS,
           HICKERNELL, HUTCHINSON, JAMES, JOSEPHS, KAUFFMAN, MACKERETH,
           MANDERINO, McILHATTAN, MENSCH, R. MILLER, MYERS, NAILOR,
           PETRARCA, RAPP, REED, REICHLEY, ROSS, RUBLEY, SAINATO,
           SAMUELSON, SAYLOR, SCAVELLO, SCHRODER, SOLOBAY, SONNEY,
           STERN, STURLA, TRUE, WATSON, WILLIAMS AND YOUNGBLOOD,
           FEBRUARY 13, 2007

        REFERRED TO COMMITTEE ON HEALTH AND HUMAN SERVICES,
           FEBRUARY 13, 2007

                                     AN ACT

     1  Providing for protection of abused, neglected, exploited or
     2     abandoned adults; establishing a uniform Statewide reporting
     3     and investigative system for suspected abuse, neglect,
     4     exploitation or abandonment of adults; providing for
     5     protective services and for funding; and prescribing
     6     penalties.

     7                         TABLE OF CONTENTS
     8  Chapter 1.  Preliminary Provisions
     9  Section 101.  Short title.
    10  Section 102.  Legislative policy.
    11  Section 103.  Definitions.
    12  Chapter 3.  Administration
    13  Section 301.  Duties of department and agencies.
    14  Section 302.  Reporting.
    15  Section 303.  Investigations of reports of need for protective


     1                 services.
     2  Section 304.  Provision of services.
     3  Section 305.  Immunity from civil and criminal liability.
     4  Section 306.  Confidentiality of records.
     5  Section 307.  Involuntary intervention by emergency court
     6                 order.
     7  Section 308.  Rights of protective services clients.
     8  Section 309.  Financial obligations, liabilities and payments.
     9  Section 310.  Regulations.
    10  Section 311.  Funds for payment of administration of chapter.
    11  Chapter 5.  Reporting Suspected Abuse by Employees
    12  Section 501.  Reporting by employees.
    13  Section 502.  Reports to department and coroner or medical
    14                 examiner.
    15  Section 503.  Investigation.
    16  Section 504.  Restrictions on employees.
    17  Section 505.  Confidentiality of and access to confidential
    18                 reports.
    19  Section 506.  Penalties.
    20  Section 507.  Immunity.
    21  Section 508.  Regulations.
    22  Chapter 7.  Miscellaneous Provisions
    23  Section 701.  Repeals.
    24  Section 702.  Effective date.
    25     The General Assembly of the Commonwealth of Pennsylvania
    26  hereby enacts as follows:
    27                             CHAPTER 1
    28                       PRELIMINARY PROVISIONS
    29  Section 101.  Short title.
    30     This act shall be known and may be cited as the Adult
    20070H0361B0425                  - 2 -     

     1  Protective Services Act.
     2  Section 102.  Legislative policy.
     3     It is declared the policy of this Commonwealth that:
     4         (1)  Adults who lack the capacity to protect themselves
     5     and are at imminent risk of abuse, neglect, exploitation or
     6     abandonment must have access to services necessary to protect
     7     their health, safety and welfare.
     8         (2)  Adults have the right to make choices, subject to
     9     the laws and regulations of the Commonwealth, regarding their
    10     lifestyles, relationships, bodies and health, even when those
    11     choices present risks to themselves or their property.
    12         (3)  Adults have the right to refuse some or all
    13     protective services.
    14         (4)  Information about protective services should be
    15     provided in a safe place and in a safe, understandable and
    16     responsive manner.
    17         (5)  The Commonwealth must provide for the detection and
    18     reduction, correction or elimination of abuse, neglect,
    19     exploitation and abandonment and establish a program of
    20     protective services for adults in need of them.
    21         (6)  Adults have the right to receive services in the
    22     most integrated settings and in the manner least restrictive
    23     of individual liberties.
    24  Section 103.  Definitions.
    25     The following words and phrases when used in this act shall
    26  have the meanings given to them in this section unless the
    27  context clearly indicates otherwise:
    28     "Abandonment."  The desertion of an adult by a caregiver.
    29     "Abuse."  The occurrence of one or more of the following
    30  acts:
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     1         (1)  The infliction of injury, unreasonable confinement,
     2     intimidation or punishment with resulting physical harm, pain
     3     or mental anguish.
     4         (2)  The willful deprivation by a caregiver of goods or
     5     services which are necessary to maintain physical or mental
     6     health.
     7         (3)  Sexual harassment, rape or "abuse" as defined in 23
     8     Pa.C.S. § 6102 (relating to definitions).
     9  The term does not include environmental factors which are beyond
    10  the control of an adult or caregiver, including, but not limited
    11  to, inadequate housing, furnishings, income, clothing or medical
    12  care.
    13     "Administrator."  The person responsible for the
    14  administration of a facility. The term includes a person
    15  responsible for employment decisions or an independent
    16  contractor.
    17     "Adult."  A person within the jurisdiction of this
    18  Commonwealth who is between 18 and 59 years of age.
    19     "Adult in need of protective services."  An adult who needs
    20  the assistance of another person to obtain protective services
    21  in order to prevent imminent risk to person or property as a
    22  result of one or more functional limitations.
    23     "Adult with a disability."  An individual with a physical or
    24  mental impairment that substantially limits one or more of the
    25  major life activities of the individual.
    26     "Agency."  A local contracted provider of protective
    27  services.
    28     "Caregiver."  An individual or institution that has assumed
    29  the responsibility for the provision of care needed to maintain
    30  the physical or mental health of an adult. This responsibility
    20070H0361B0425                  - 4 -     

     1  may arise voluntarily, by contract, by receipt of payment for
     2  care, as a result of family relationship or by order of a court
     3  of competent jurisdiction. It is not the intent of this act to
     4  impose responsibility on any individual if the responsibility
     5  would not otherwise exist in law.
     6     "Client assessment."  Social, physical and psychological
     7  findings along with a description of the person's current
     8  resources and needs.
     9     "Court."  A court of common pleas or a district magistrate
    10  court, where applicable.
    11     "Department."  The Department of Aging of the Commonwealth.
    12     "Employee."  An individual who is employed by a facility. The
    13  term includes:
    14         (1)  A contract employee who has direct contact with
    15     residents or unsupervised access to their personal living
    16     quarters.
    17         (2)  A person who is employed or who enters into a
    18     contractual relationship to provide care to an adult for
    19     monetary consideration in the adult's place of residence.
    20     "Exploitation."  An act or course of conduct by a caregiver
    21  or other person against an adult or an adult's resources,
    22  without the informed consent of the adult or with consent
    23  obtained through misrepresentation, coercion or threats of
    24  force, that results in monetary, personal or other benefit, gain
    25  or profit for the perpetrator or monetary or personal loss to
    26  the adult.
    27     "Facility."  The term includes, but is not limited to:
    28         (1)  A "domiciliary care" home as defined in section
    29     2202-A of the act of April 9, 1929 (P.L.177, No.175), known
    30     as The Administrative Code of 1929.
    20070H0361B0425                  - 5 -     

     1         (2)  A home health care agency.
     2         (3)  An intermediate care facility for people with mental
     3     retardation.
     4         (4)  A long-term care nursing facility as defined in
     5     section 802.1 of the act of July 19, 1979 (P.L.130, No.48),
     6     known as the Health Care Facilities Act.
     7         (5)  A personal care home as defined in section 1001 of
     8     the act of June 13, 1967 (P.L.31, No.21), known as the Public
     9     Welfare Code.
    10         (6)  An organization.
    11         (7)  A residential treatment facility.
    12     "Home health care agency."  Any of the following:
    13         (1)  A home health care organization or agency licensed
    14     by the Department of Health.
    15         (2)  A public or private agency or organization, or part
    16     of an agency or organization, that provides care to an adult
    17     in the adult's place of residence.
    18     "Intimidation."  An act or omission by a person or entity
    19  toward another person which is intended to or with knowledge
    20  that the act or omission will obstruct, impede, impair, prevent
    21  or interfere with the administration of this act or any law
    22  intended to protect adults from mistreatment.
    23     "Law enforcement official."  Any of the following:
    24         (1)  A police officer of a municipality.
    25         (2)  A district attorney.
    26         (3)  The Pennsylvania State Police.
    27     "Most integrated setting."  A setting that enables
    28  individuals with disabilities to interact with individuals who
    29  do not have disabilities to the fullest extent possible.
    30     "Neglect."  The failure to provide for oneself or the failure
    20070H0361B0425                  - 6 -     

     1  of a caregiver to provide goods or services essential to avoid a
     2  clear and serious threat to the physical or mental health of an
     3  adult. The term does not include environmental factors that are
     4  beyond the control of an adult or the caregiver, including, but
     5  not limited to, inadequate housing, furnishings, income,
     6  clothing or medical care.
     7     "Organization."  An entity or group of people that uses
     8  public funds and is paid, in part, to provide care and support
     9  to persons with disabilities in a licensed or unlicensed
    10  setting.
    11     "Protective services."  Those activities, resources and
    12  supports provided to adults under this act to detect, prevent,
    13  reduce or eliminate abuse, neglect, exploitation and
    14  abandonment.
    15     "Protective setting."  A setting chosen by an agency where
    16  services can be provided in the least restrictive environment to
    17  protect the physical and mental well-being of an adult.
    18     "Recipient."  An individual who receives care, services or
    19  treatment in or from a facility.
    20     "Secretary."  The Secretary of Aging of the Commonwealth.
    21     "Serious bodily injury."  Injury that:
    22         (1)  creates a substantial risk of death; or
    23         (2)  causes serious permanent disfigurement or protracted
    24     loss or impairment of the function of a body member or organ.
    25     "Serious mental harm."  Mental suffering of great intensity
    26  that creates a substantial risk of deterioration in routine
    27  functioning.
    28     "Serious physical injury."  An injury that:
    29         (1)  causes a person severe pain; or
    30         (2)  significantly impairs a person's physical
    20070H0361B0425                  - 7 -     

     1     functioning, either temporarily or permanently.
     2     "Service plan."  A written plan that includes all of the
     3  following:
     4         (1)  Is cooperatively developed by an agency staff, an
     5     adult in need of protective services or the adult's appointed
     6     guardian, if any, and other family members and advocates when
     7     appropriate.
     8         (2)  Is based on multidisciplinary, comprehensive written
     9     assessments conducted by professionals who have met with the
    10     adult in need of protective services and are familiar with
    11     their situation.
    12         (3)  Provides for services in the most integrated setting
    13     and in a manner least restrictive to individual liberties.
    14         (4)  Describes identified needs, goals to be achieved and
    15     specific services to support goal attainment, with regular
    16     follow-up and predetermined reassessment of client progress.
    17         (5)  Is updated as needed.
    18     "Sexual abuse."  Intentionally, knowingly or recklessly
    19  causing or attempting to cause rape, involuntary deviate sexual
    20  intercourse, sexual assault, statutory sexual assault,
    21  aggravated indecent assault or incest, as defined by 18 Pa.C.S.
    22  (relating to crimes and offenses).
    23                             CHAPTER 3
    24                           ADMINISTRATION
    25  Section 301.  Duties of department and agencies.
    26     (a)  General rule.--
    27         (1)  The department shall administer the protective
    28     services program in a manner designed to ensure that the
    29     right of adults to make choices is protected and services are
    30     provided in a manner that is least restrictive of individual
    20070H0361B0425                  - 8 -     

     1     liberties.
     2         (2)  The department shall, in consultation with the
     3     Department of Public Welfare and other appropriate State
     4     agencies, define the geographic areas to be served by
     5     agencies and shall select those agencies based upon a
     6     competitive bidding process. Successful bidders must:
     7             (i)  Demonstrate knowledge regarding adults with
     8         disabilities.
     9             (ii)  Be separate from agencies providing direct
    10         services to adults or county mental health and mental
    11         retardation programs.
    12             (iii)  Agree to practice principles of individual
    13         choice, self-determination and least restrictive
    14         alternatives.
    15         (3)  The department shall conduct an ongoing campaign
    16     designed to inform and educate adults, families, caregivers,
    17     professionals and the general public about the need for and
    18     availability of protective services under this chapter. The
    19     campaign shall require facilities to post notice of the
    20     availability of protective services and to provide the notice
    21     to recipients and their families. The department shall
    22     consult with other departments of the Commonwealth on the
    23     design and implementation of the ongoing public awareness
    24     campaign. The department shall also consider the concerns of
    25     agencies and entities identified by them under subsection
    26     (b).
    27         (4)  The department shall establish, by regulation,
    28     minimum standards of training and experience that protective
    29     services agencies funded by the department shall follow in
    30     the selection and assignment of staff for the provision of
    20070H0361B0425                  - 9 -     

     1     protective services. The standards shall require local
     2     protective services providers to collaborate with adults with
     3     disabilities, their families and advocates, and the standards
     4     shall be included in developing and delivering training.
     5     (b)  Agency duties.--Each agency shall submit a proposal that
     6  includes a protective services plan. The plan shall:
     7         (1)  Describe the implementation of this chapter,
     8     including, but not limited to, the organization, staffing,
     9     mode of operations and financing of protective services, as
    10     well as the provisions made for purchase of services,
    11     interagency relations, interagency agreements, service
    12     referral mechanisms and locus of responsibility for cases
    13     with multiservice agency needs.
    14         (2)  Describe the methods that the agency, its designees
    15     and service providers will use to assure the privacy of all
    16     adults receiving services and the confidentiality of all
    17     records.
    18         (3)  List all entities, whether public or private, that
    19     have been identified by the agency as having substantial
    20     contact with potential victims or perpetrators of abuse,
    21     neglect, exploitation and abandonment.
    22         (4)  Ensure that the entities have information regarding
    23     the unique aspects of various disabilities.
    24  The agency shall submit the list to the department for purposes
    25  of the public information campaign under subsection (a).
    26  Section 302.  Reporting.
    27     (a)  General rule.--A person having reasonable cause to
    28  believe that an adult is in need of protective services may
    29  report such information to the agency that is the local provider
    30  of protective services. Where applicable, reports shall comply
    20070H0361B0425                 - 10 -     

     1  with the provisions of Chapter 5.
     2     (b)  Receiving reports.--The agency shall be capable of
     3  receiving reports of adults in need of protective services 24
     4  hours a day, seven days a week, including holidays. This
     5  capability may include the use of a local emergency response
     6  system or a crisis intervention agency, provided that access can
     7  be made to a protective services caseworker in appropriate
     8  emergency situations as set forth in regulations promulgated by
     9  the department. All reports received orally under this section
    10  shall be reduced to writing immediately by the person who
    11  receives the report.
    12     (c)  Screening.--A person who receives a report shall screen
    13  the report during and immediately following receipt of the
    14  report to assign it to one of the following referral categories:
    15         (1)  Priority. A report placed in this category shall
    16     require immediate attention because specific details in the
    17     report indicate the possibility that the adult reported to
    18     need protective services is at imminent risk of death or
    19     serious physical or mental harm. The person receiving an
    20     emergency report shall immediately contact a protective
    21     services caseworker and provide the caseworker with the
    22     information contained in the report.
    23         (2)  Nonpriority. A report shall be placed in this
    24     category when it does not appropriately fall within the
    25     priority category and, therefore, does not require immediate
    26     attention by the agency. A report in this category shall be
    27     referred to a protective services caseworker of an agency
    28     within the normal business hours of the agency's current or
    29     next day of business under the agency's established
    30     procedures for referring these reports.
    20070H0361B0425                 - 11 -     

     1         (3)  Another planning and service area. A report in which
     2     the adult who is the subject of the report does not reside in
     3     the planning and service area of the agency or, at that time,
     4     is not in the planning and service area shall be placed in
     5     this category. The report shall be referred to the agency
     6     that has the designated responsibility for protective
     7     services in the planning and service area in which the adult
     8     reported to be in need of protective services is located at
     9     the time of the report. A report in this category shall also
    10     meet the criteria for placement in one of the other
    11     categories in this subsection. The provisions for referral
    12     for the other category shall apply to a referral to another
    13     planning and service area.
    14         (4)  No need for protective services. A report shall be
    15     placed in this category when the person reported to be in
    16     need of protective services meets at least one of the
    17     following criteria:
    18             (i)  has the capacity to perform or obtain, without
    19         help, services necessary to maintain physical or mental
    20         health;
    21             (ii)  has a responsible caregiver at the time of the
    22         report who is not the alleged perpetrator; or
    23             (iii)  is not at imminent risk or danger to his
    24         person or property.
    25     A report in this category shall be referred to a protective
    26     services caseworker of the agency within the normal business
    27     hours of the agency's current or next day of business. The
    28     protective services caseworker shall review the details of
    29     the report and take all steps necessary to confirm or reject
    30     the categorization of no need for protective services. If the
    20070H0361B0425                 - 12 -     

     1     caseworker confirms the screening categorization, appropriate
     2     referrals shall be made to other agencies, upon request, and
     3     the protective services case shall be closed. If the
     4     caseworker rejects the categorization, the report shall be
     5     placed in the appropriate category and shall be handled
     6     accordingly. A report may not be placed in this category if
     7     the adult is temporarily relocated to a safe environment and
     8     will return to the original abusive situation or to a new
     9     location which has not been determined to be safe.
    10     (d)  Retaliatory action.--
    11         (1)  Any person who makes a report or cooperates with the
    12     agency, including providing testimony in any administrative
    13     or judicial proceeding, and any victim shall not be subject
    14     to any discriminatory, retaliatory or disciplinary action by
    15     an employer or by any other person or entity.
    16         (2)  Any person who violates this subsection is subject
    17     to a civil action by the reporter or the victim, in which
    18     action the reporter or victim shall recover treble
    19     compensatory damages, compensatory and punitive damages or
    20     $5,000, whichever is greater.
    21     (e)  Intimidation.--
    22         (1)  A person, including a victim, with knowledge
    23     sufficient to justify making a report or cooperating with an
    24     agency, including possibly providing testimony in an
    25     administrative or judicial proceeding, shall not be subject
    26     to any intimidation by an employer or by any other person or
    27     entity.
    28         (2)  A person who violates this subsection is subject to
    29     civil action by the reporter or the victim, in which action
    30     the reporter or victim shall recover treble compensatory
    20070H0361B0425                 - 13 -     

     1     damages, compensatory and punitive damages or $5,000,
     2     whichever is greater.
     3     (f)  Immunity.--
     4         (1)  A person who participates in the making of a report
     5     or who provides testimony in an administrative or judicial
     6     proceeding arising out of a report shall be immune from any
     7     civil or criminal liability, subject to paragraph (2), on
     8     account of the report or testimony, unless the person acted
     9     in bad faith or with malicious purpose.
    10         (2)  The immunity established under paragraph (1) shall
    11     not extend to liability for an act of abuse, neglect,
    12     exploitation or abandonment even if such act is the subject
    13     of the report or testimony.
    14  Section 303.  Investigations of reports of need for protective
    15                 services.
    16     (a)  Investigation.--
    17         (1)  An agency shall investigate each report made under
    18     section 302. The investigation shall be initiated immediately
    19     for an emergency intake and within 24 hours for a priority
    20     intake.
    21         (2)  An emergency and priority intake shall be conducted
    22     face to face, except when the adult is hospitalized or
    23     emergency services are provided through another method.
    24         (3)  The investigation shall be initiated within 72 hours
    25     for a nonpriority intake, which may be conducted by telephone
    26     contact.
    27         (4)  The department shall adopt regulations providing for
    28     the methods of conducting investigations under this section
    29     and shall assure that steps are taken to avoid any conflict
    30     of interest between the investigator and service delivery
    20070H0361B0425                 - 14 -     

     1     functions.
     2         (5)  Reports and investigations conducted under this
     3     section shall comply with the provisions of Chapter 5, where
     4     applicable.
     5     (b)  Investigation involving licensed facilities.--
     6         (1)  A report concerning adults residing in a State-
     7     licensed facility shall be reported to the appropriate
     8     licensing department and investigated under procedures
     9     developed by the department in consultation with the bureau
    10     within the Department of State responsible for the licensure
    11     of the facility.
    12         (2)  The protective services agency may seek judicial
    13     relief to require the provider to protect the health and
    14     safety of the individual when the licensed program is
    15     believed to continue to jeopardize the adult's health and
    16     safety through evidence of risk substantiated.
    17     (c)  Unsubstantiated reports.--If after investigation by the
    18  agency a report is unsubstantiated, the case shall be closed,
    19  and all information shall be maintained for a period of one year
    20  under procedures established by the department.
    21     (d)  Substantiated reports.--
    22         (1)  If a report is substantiated by the agency or if the
    23     client assessment is necessary in order to determine whether
    24     the report is substantiated, the agency shall provide for a
    25     timely client assessment if the adult does not refuse consent
    26     to an assessment.
    27         (2)  Upon completion of the assessment, written findings
    28     shall be prepared that include recommended action in a
    29     service plan. The service plan shall:
    30             (i)  Provide for the least restrictive alternative,
    20070H0361B0425                 - 15 -     

     1         encouraging client self-determination and continuity of
     2         care.
     3             (ii)  Assure that services and supports are provided
     4         in the most integrated setting and in a manner that is
     5         least restrictive of the individual's liberty and may not
     6         provide for relocation of the client without consent,
     7         absent a court order.
     8             (iii)  Be written in plain language whenever possible
     9         and prepared in a manner which can be easily understood
    10         by an adult in need of protective services or that
    11         adult's appointed guardian.
    12             (iv)  Be in writing and include a recommended course
    13         of action that may include the pursuit of civil or
    14         criminal remedies.
    15         (3)  If an adult who is found to be in need of protective
    16     services refuses a client assessment or the development of a
    17     service plan, the agency may apply to the case the provisions
    18     of section 307.
    19  Section 304.  Provision of services.
    20     (a)  Availability of protective services.--An agency shall
    21  offer protective services under any of the following conditions:
    22         (1)  An adult requests the services.
    23         (2)  Another interested person requests the services on
    24     behalf of an adult.
    25         (3)  If, after investigation of a report, the agency
    26     determines an adult is in need of the services.
    27     (b)  Consent by request.--
    28         (1)  Except as provided in section 307, an adult shall
    29     receive protective services voluntarily. In no event may
    30     protective services be provided under this chapter to an
    20070H0361B0425                 - 16 -     

     1     adult who refuses consent to the services or who, having
     2     consented, withdraws the consent, unless the services are
     3     ordered by a court or provided under section 307.
     4         (2)  Nothing in this chapter shall be construed to
     5     prevent an agency from petitioning for the appointment of a
     6     guardian pursuant to 20 Pa.C.S. (relating to decedents,
     7     estates and fiduciaries).
     8     (c)  Interference with services.--If any person interferes
     9  with the provision of services or the right of an adult to
    10  consent to provision of services, the agency may petition the
    11  court for an order enjoining the interference.
    12     (d)  Access to records.--An agency shall have access to all
    13  records relevant to:
    14         (1)  Investigations of reports under section 303.
    15         (2)  Assessment of client need.
    16         (3)  Development of a service plan when an adult's need
    17     for protective services has been or is being established.
    18         (4)  Delivery of services arranged for under the service
    19     plan developed by the agency to respond to an adult's
    20     assessed need for specific services.
    21     (e)  Access to persons.--An agency shall have access to
    22  adults who have been reported to be in need of protective
    23  services in order to:
    24         (1)  Investigate reports under section 303 and Chapter 5.
    25         (2)  Assess client need and develop a service plan for
    26     addressing needs determined.
    27         (3)  Provide for the delivery of services by the agency
    28     or other service provider arranged for under the service plan
    29     developed by the agency.
    30     (f)  Denial of access to persons.--If the agency is denied
    20070H0361B0425                 - 17 -     

     1  access to an adult reported to be in need of protective services
     2  and access is necessary to complete the investigation or the
     3  client assessment and service plan or the delivery of needed
     4  services in order to prevent further abuse, neglect,
     5  exploitation or abandonment of the adult, the agency may
     6  petition the court for an order to require the appropriate
     7  access when either of the following conditions apply:
     8         (1)  The caregiver or a third party has interfered with
     9     the completion of the investigation or the client assessment
    10     and service plan or the delivery of services.
    11         (2)  The agency can demonstrate that the adult denies
    12     access because of coercion, extortion or justifiable fear of
    13     further abuse, neglect, exploitation or abandonment.
    14     (g)  Access by consent.--An agency's access to confidential
    15  records held by other agencies or individuals and to an adult
    16  reported to be in need of protective services shall require the
    17  consent of the adult or a court-appointed guardian except as
    18  provided for under this section or section 307.
    19     (h)  Denial of access to records.--If the agency is denied
    20  access to records necessary for completion of a proper
    21  investigation of a report or a client assessment and service
    22  plan or the delivery of needed services in order to prevent
    23  further abuse, neglect, exploitation or abandonment of the adult
    24  reported to be in need of protective services, the agency may
    25  petition the court of common pleas for an order requiring the
    26  appropriate access when either of the following conditions
    27  apply:
    28         (1)  The adult has provided written consent for any
    29     confidential records to be disclosed and the keeper of the
    30     records denies access.
    20070H0361B0425                 - 18 -     

     1         (2)  The agency can demonstrate that the adult denies
     2     access to records because of incompetence, coercion,
     3     extortion or justifiable fear of future abuse, neglect,
     4     exploitation or abandonment.
     5  Section 305.  Immunity from civil and criminal liability.
     6     In the absence of willful misconduct or gross negligence, an
     7  agency, its director and employees, protective services workers
     8  or employees of the department shall not be civilly or
     9  criminally liable for any decision or action or resulting
    10  consequence of decisions or actions when acting under and
    11  according to the provisions of this chapter.
    12  Section 306.  Confidentiality of records.
    13     (a)  General rule.--Information contained in reports, records
    14  of investigation, client assessment and service plans shall be
    15  considered confidential and shall be maintained under
    16  regulations promulgated by the department to safeguard
    17  confidentiality. Except as otherwise provided in subsection (b),
    18  this information shall not be disclosed to anyone outside the
    19  agency other than to a court of competent jurisdiction or
    20  pursuant to a court order.
    21     (b)  Limited access to agency's protective services
    22  records.--
    23         (1)  In the event that an investigation by an agency
    24     results in the discovery of suspected criminal conduct, law
    25     enforcement officials shall be given access to all relevant
    26     records maintained by the agency or the department.
    27         (2)  In arranging specific services to carry out service
    28     plans, an agency may disclose to appropriate services
    29     providers such information as may be necessary to initiate
    30     the delivery of services.
    20070H0361B0425                 - 19 -     

     1         (3)  A subject of a report made under section 302 may
     2     receive, upon written request, all information contained in
     3     the report except that prohibited from disclosure under
     4     paragraph (4).
     5         (4)  The release of information that would identify a
     6     person who made a report of suspected abuse, neglect,
     7     exploitation or abandonment or who cooperated in a subsequent
     8     investigation is prohibited unless the secretary can
     9     determine that such a release will not be detrimental to the
    10     safety of the person.
    11         (5)  When the department is involved in the hearing of an
    12     appeal by a subject of a report made under section 302, the
    13     appropriate department staff shall be given access to all
    14     information in the report record relevant to the appeal.
    15         (6)  For the purpose of monitoring agency performance,
    16     appropriate staff of the department may access agency
    17     protective services records.
    18  Section 307.  Involuntary intervention by emergency court order.
    19     (a)  Emergency petition.--
    20         (1)  Where there is clear and convincing evidence that,
    21     if protective services are not provided, the person to be
    22     protected is at imminent risk of death, serious physical harm
    23     or serious bodily injury, the agency may petition the court
    24     for an emergency order to provide the necessary services.
    25         (2)  The court of common pleas of each judicial district
    26     shall ensure that a judge or magisterial district judge is
    27     available on a 24-hour-a-day, 365-day-a-year basis to accept
    28     and decide on petitions for an emergency court order under
    29     this section whenever the agency determines that a delay
    30     until normal court hours would significantly increase the
    20070H0361B0425                 - 20 -     

     1     danger the adult faces.
     2     (b)  Limited order.--The court, after finding clear and
     3  convincing evidence of the need for an emergency order, shall
     4  order only such services as are necessary to remove the
     5  conditions creating the established need.
     6     (c)  Right to counsel.--In order to protect the rights of an
     7  adult for whom protective services are being ordered, an
     8  emergency court order under this section shall provide that the
     9  adult has the right to legal counsel which shall be appointed by
    10  the court at public expense.
    11     (d)  Forcible entry.--Where it is necessary to forcibly enter
    12  premises after obtaining a court order, a law enforcement
    13  officer may do so, accompanied by a representative of an agency.
    14     (e)  Health and safety requirements.--An agency shall take
    15  reasonable steps to assure that while an adult is receiving
    16  services under an emergency court order, the health and safety
    17  needs of any of the adult's dependents are met and that personal
    18  property and the dwelling the adult occupies are secure.
    19     (f)  Community or general acute care hospitals.--An adult
    20  with medical conditions requiring treatment shall be sent to a
    21  community or general acute care hospital.
    22     (g)  Nonrestrictive setting.--In those cases in which an
    23  adult must be relocated, the court shall order the adult to be
    24  relocated to a setting that will ensure the adult's health and
    25  safety and appropriate care. The adult may not be moved to a
    26  setting more restrictive of individual liberties than the
    27  setting from which that adult came, unless requested by the
    28  adult.
    29     (h)  Exclusion of remedy.--Nothing in this chapter shall be
    30  construed to deny an adult access to emergency medical services
    20070H0361B0425                 - 21 -     

     1  or police protection that would be provided to anyone,
     2  regardless of age, in similar circumstances.
     3  Section 308.  Rights of protective services clients.
     4     (a)  Minimum requirements.--The agency shall observe the
     5  following minimum requirements to safeguard the rights of an
     6  adult who is reported to be in need of protective services:
     7         (1)  The agency shall discreetly notify the adult during
     8     the investigation that a report has been made and provide the
     9     adult with a brief summary of the nature of the report.
    10         (2)  As provided under section 306(b)(3), the adult may
    11     request and the agency shall provide additional information
    12     contained in the report.
    13         (3)  Any denial of services by the department or an
    14     authorized agency under this chapter shall be appealed
    15     according to the provisions of the rules and regulations
    16     issued by the department under Article XXII-A of the act of
    17     April 9, 1929 (P.L.177, No.175), known as The Administrative
    18     Code of 1929.
    19     (b)  Construction.--Nothing in this act shall be construed to
    20  limit the right of an adult to file a petition pursuant to 23
    21  Pa.C.S. Ch. 61 (relating to protection from abuse).
    22  Section 309.  Financial obligations, liabilities and payments.
    23     An adult receiving services and each agency providing
    24  services under this chapter shall comply with the following
    25  provisions regarding liability for the payment of services:
    26         (1)  Funding to provide or make available protective
    27     services under this chapter shall not:
    28             (i)  Supplant any public and private entitlements or
    29         resources for which adults receiving protective services
    30         under this chapter are or may be eligible.
    20070H0361B0425                 - 22 -     

     1             (ii)  Be available until an adult has exhausted the
     2         adult's eligibility and receipt of benefits under public
     3         and private entitlements or resources.
     4         (2)  Funding available to local protective services
     5     agencies under this chapter may be used to cover the costs of
     6     activities including, but not limited to, the following:
     7             (i)  Administering protective services plans required
     8         under section 301(b).
     9             (ii)  Receiving and maintaining records of reports of
    10         abuse under section 302.
    11             (iii)  Conducting investigations of reported abuse
    12         under section 303.
    13             (iv)  Carrying out client assessments and developing
    14         service plans under sections 303 and 307.
    15             (v)  Petitioning the court under sections 304 and
    16         307, or other relevant acts or provisions of law.
    17             (vi)  Providing emergency involuntary intervention
    18         under section 307.
    19             (vii)  Arranging for available services needed to
    20         carry out service plans, including, as appropriate, the
    21         arrangement for services for other household members in
    22         order to reduce, correct or eliminate abuse, neglect,
    23         exploitation or abandonment of an adult.
    24             (viii)  Purchasing, on a temporary basis, services
    25         determined by a service plan to be necessary to reduce,
    26         correct or eliminate abuse, neglect, exploitation or
    27         abandonment of an adult when the services are not
    28         available within the existing resources of the agency or
    29         other appropriate provider. The purchase of services
    30         under this subparagraph is limited to a 30-day period,
    20070H0361B0425                 - 23 -     

     1         which period may be renewed with adequate justification
     2         under regulations promulgated by the department.
     3         (3)  (i)  The obligation of the Commonwealth and the
     4         counties to provide funds to the department or any agency
     5         for services provided pursuant to this chapter shall be
     6         entirely discharged by the appropriations made to the
     7         department or an agency.
     8             (ii)  Provided that the agency has met its
     9         responsibility under the law, no action at law or equity
    10         may be instituted in a court to require the department,
    11         agency, county or Commonwealth to provide benefits or
    12         services under this chapter for which appropriations from
    13         the Commonwealth or counties are not available.
    14         (4)  Protective services clients receiving the same
    15     services provided to others under an agency services plan
    16     shall not be required to pay a fee for any services not
    17     subject to cost sharing for other adults.
    18  Section 310.  Regulations.
    19     (a)  General rule.--The department shall develop regulations
    20  in collaboration with adults with disabilities and groups
    21  representing adults with disabilities, their families and
    22  advocates.
    23     (b)  Promulgation of regulations.--The department shall
    24  promulgate rules and regulations to carry out this chapter and
    25  shall be responsible for presenting to the General Assembly
    26  annually a report on the program and services performed.
    27     (c)  Enforcement.--This chapter shall be enforced only after
    28  promulgation of regulations by the department, which regulations
    29  shall take effect no later than 12 months after the effective
    30  date of this section, except that section 301 shall apply when
    20070H0361B0425                 - 24 -     

     1  the agency certifies to the department that it is prepared to
     2  fulfill its responsibilities. The certification shall be made
     3  within 90 days following the effective date of the regulations.
     4  Section 311.  Funds for payment of administration of chapter.
     5     Funds necessary to administer this chapter shall be provided
     6  by annual appropriation by the General Assembly.
     7                             CHAPTER 5
     8               REPORTING SUSPECTED ABUSE BY EMPLOYEES
     9  Section 501.  Reporting by employees.
    10     (a)  Mandatory reporting to agency.--
    11         (1)  An employee or an administrator who has reasonable
    12     cause to suspect that a recipient is a victim of abuse or
    13     neglect shall immediately make an oral report to an agency.
    14     If applicable, the agency shall advise the employee or
    15     administrator of additional reporting requirements that may
    16     pertain under subsection (b). An employee shall notify the
    17     administrator immediately following the report to the agency.
    18         (2)  Within 48 hours of making the oral report, the
    19     employee or administrator shall make a written report to the
    20     agency. The agency shall notify the administrator that a
    21     report of abuse has been made with the agency.
    22         (3)  The law enforcement officials shall notify the
    23     administrator that a report has been made with the law
    24     enforcement officials.
    25         (4)  The employee may request the administrator to make
    26     or assist the employee to make oral and written reports to
    27     law enforcement officials required by this subsection.
    28     (b)  Mandatory reports to law enforcement officials.--
    29         (1)  An employee or an administrator who has reasonable
    30     cause to suspect that a recipient is the victim of sexual
    20070H0361B0425                 - 25 -     

     1     abuse, serious physical injury or serious bodily injury or
     2     that a death is suspicious shall, in addition to contacting
     3     the agency and the department, immediately contact law
     4     enforcement officials to make an oral report. An employee
     5     shall notify the administrator immediately following the
     6     report to law enforcement officials.
     7         (2)  Within 48 hours of making the oral report, the
     8     employee and the administrator shall make a written report to
     9     appropriate law enforcement officials.
    10         (3)  The law enforcement officials shall notify the
    11     administrator that a report has been made with the law
    12     enforcement officials.
    13         (4)  The employee may request the administrator to make
    14     or to assist the employee to make the oral and written
    15     reports to law enforcement officials required by this
    16     subsection.
    17     (c)  Contents of report.--A written report under this section
    18  shall be submitted in a manner and on forms prescribed by the
    19  department. The report shall include, at a minimum, the
    20  following information:
    21         (1)  Name, age and address of the recipient.
    22         (2)  Name and address of the recipient's guardian,
    23     attorney-in-fact or next of kin.
    24         (3)  Name and address of the facility.
    25         (4)  Nature of the alleged offense.
    26         (5)  Any specific comments or observations that are
    27     directly related to the alleged incident and the individual
    28     involved.
    29  Section 502.  Reports to department and coroner or medical
    30                 examiner.
    20070H0361B0425                 - 26 -     

     1     (a)  Department.--
     2         (1)  Within 48 hours of receipt of a written report under
     3     section 501(a) involving sexual abuse, serious physical
     4     injury, serious bodily injury or suspicious death, the agency
     5     shall transmit a written report to the department.
     6     Supplemental reports shall be transmitted as they are
     7     obtained by the agency.
     8         (2)  A report under this subsection shall be made in a
     9     manner and on forms prescribed by the department. The report
    10     shall include, at a minimum, the following information:
    11             (i)  The name and address of the alleged victim.
    12             (ii)  The location where the suspected abuse
    13         occurred.
    14             (iii)  The age and sex of the alleged perpetrator and
    15         victim.
    16             (iv)  The nature and extent of the suspected abuse,
    17         including any evidence of prior abuse.
    18             (v)  The name and relationship of the individual
    19         responsible for causing the alleged abuse to the victim,
    20         if known, and any evidence of prior abuse by the
    21         individual.
    22             (vi)  The source of the report.
    23             (vii)  The individual making the report and the
    24         location where the individual can be reached.
    25             (viii)  The actions taken by the reporting source,
    26         including the taking of photographs and x-rays, removal
    27         of the recipient and notification under subsection (b).
    28             (ix)  Any other information that the department may
    29         require by regulation.
    30     (b)  Coroner or medical examiner.--For a report under section
    20070H0361B0425                 - 27 -     

     1  501(a) concerning the death of a recipient, if there is
     2  reasonable cause to suspect that the recipient died as a result
     3  of abuse or neglect, the agency shall give the oral report and
     4  forward a copy of the written report to the appropriate coroner
     5  or medical examiner within 24 hours.
     6  Section 503.  Investigation.
     7     (a)  Law enforcement officials.--Upon receipt of a report
     8  under section 501(b), law enforcement officials shall conduct an
     9  investigation to determine what criminal charges, if any, will
    10  be filed.
    11     (b)  Notification.--If law enforcement officials have
    12  reasonable cause to suspect that a recipient has suffered sexual
    13  abuse, serious physical injury, serious bodily injury or a
    14  suspicious death, law enforcement officials shall notify the
    15  agency.
    16     (c)  Cooperation.--To the fullest extent possible, law
    17  enforcement officials, facilities and agencies shall coordinate
    18  their respective investigations and advise each other and
    19  provide any applicable additional information on an ongoing
    20  basis.
    21     (d)  Further notification.--
    22         (1)  Law enforcement officials shall notify an agency and
    23     facility of a decision regarding criminal charges.
    24         (2) The agency and the department shall keep a record of
    25     any decision regarding criminal charges.
    26     (e)  Compliance with Chapter 3.--In addition to the
    27  provisions of this section, the agency shall comply with the
    28  provisions of Chapter 3.
    29  Section 504.  Restrictions on employees.
    30     (a)  Plan of supervision.--
    20070H0361B0425                 - 28 -     

     1         (1)  On notification that an employee is alleged to have
     2     committed abuse, the facility shall immediately implement a
     3     plan of supervision or, where appropriate, suspend the
     4     employee, subject to approval by the agency and by the
     5     Commonwealth agency with regulatory authority over the
     6     facility.
     7         (2)  A plan of supervision for a home health agency shall
     8     include periodic random direct inspections of recipients by a
     9     facility employee who has been continuously employed by the
    10     facility for a period of at least one year.
    11     (b)  Prohibition.--
    12         (1)  On the filing of criminal charges against a
    13     facility's employee, the Commonwealth agency that licenses,
    14     regulates or has fiscal authority over the facility shall
    15     order the facility to immediately prohibit the employee from
    16     having access to recipients at the facility.
    17         (2)  If the employee is a director, operator,
    18     administrator or supervisor, the employee shall be subject to
    19     restrictions deemed appropriate by the Commonwealth agency
    20     that licenses, regulates or has fiscal authority over the
    21     facility to assure the safety of the recipients of the
    22     facility.
    23  Section 505.  Confidentiality of and access to confidential
    24                 reports.
    25     A report under this chapter shall be made available in the
    26  following circumstances:
    27         (1)  Information may be disclosed to a court of competent
    28     jurisdiction or under a court order.
    29         (2)  If an investigation by an agency or law enforcement
    30     results in a report of criminal conduct, law enforcement
    20070H0361B0425                 - 29 -     

     1     officials shall have access to relevant records maintained by
     2     the agency or the department.
     3         (3)  In arranging specific services to effect service
     4     plans, an agency may disclose to appropriate service
     5     providers information necessary to initiate the delivery of
     6     services.
     7         (4)  A subject of a report may receive, upon written
     8     request, information contained in the report except that
     9     prohibited from being disclosed under paragraph (5).
    10         (5)  Except for reports to law enforcement officials, the
    11     release of information that would identify the person who
    12     made a report under this chapter or who cooperated in a
    13     subsequent investigation is prohibited. Law enforcement
    14     officials shall treat all reporting sources as confidential
    15     information.
    16         (6)  When the department is involved in the hearing of an
    17     appeal by a subject of a report, the appropriate department
    18     staff shall be given access to information in the report
    19     record relevant to the appeal.
    20         (7)  For the purposes of monitoring agency performance,
    21     appropriate staff of the department may be given access to
    22     agency protective service records.
    23  Section 506.  Penalties.
    24     (a)  Administrative.--
    25         (1)  An administrator who intentionally or willfully
    26     fails to comply or obstructs compliance with the provisions
    27     of this chapter or intimidates or commits a retaliatory act
    28     against an employee who complies in good faith with the
    29     provisions of this chapter commits a violation of this
    30     chapter and shall be subject to an administrative penalty
    20070H0361B0425                 - 30 -     

     1     under paragraph (3).
     2         (2)  A facility owner that intentionally or willfully
     3     fails to comply with or obstructs compliance with this
     4     chapter or that intimidates or commits a retaliatory act
     5     against an employee who complies in good faith with this
     6     chapter commits a violation of this chapter and shall be
     7     subject to an administrative penalty under paragraph (3).
     8         (3)  The Commonwealth agency or Commonwealth agencies
     9     which regulate a facility shall have jurisdiction to
    10     determine violations of this chapter and may issue an order
    11     assessing a civil penalty of not more than $2,500. An order
    12     under this paragraph is subject to 2 Pa.C.S. Ch. 5 Subch. A
    13     (relating to practice and procedure of Commonwealth agencies)
    14     and Ch. 7 Subch. A (relating to judicial review of
    15     Commonwealth agency action).
    16     (b)  Criminal.--
    17         (1)  An administrator who intentionally or willfully
    18     fails to comply or obstructs compliance with this chapter
    19     commits a misdemeanor of the third degree and shall, upon
    20     conviction, be sentenced to pay a fine of $2,500 or to
    21     imprisonment for not more than one year, or both.
    22         (2)  A facility owner that intentionally or willfully
    23     fails to comply with or obstructs compliance with this
    24     chapter commits a misdemeanor of the third degree and shall,
    25     upon conviction, be sentenced to pay a fine of $2,500 or to
    26     imprisonment for not more than one year, or both.
    27     (c)  Penalties for failure to report.--A person required
    28  under this chapter to report a case of suspected abuse or
    29  neglect who willfully fails to do so commits a summary offense
    30  for the first violation and a misdemeanor of the third degree
    20070H0361B0425                 - 31 -     

     1  for a second or subsequent violation.
     2     (d)  Whistleblower protection.--A person required under this
     3  act to report a case of suspected abuse or neglect shall not be
     4  subject to any retaliatory action for reporting suspected abuse
     5  or neglect and shall have the protections and remedies set forth
     6  in the act of December 12, 1986 (P.L.1559, No.169), known as the
     7  Whistleblower Law.
     8  Section 507.  Immunity.
     9     No administrator or facility shall be held civilly liable for
    10  any action directly related to good faith compliance with this
    11  chapter.
    12  Section 508.  Regulations.
    13     (a)  General rule.--The department, the Department of Health
    14  and the Department of Public Welfare shall promulgate the
    15  regulations necessary to carry out this chapter.
    16     (b)  Organizations.--The department, the Department of Public
    17  Welfare and the Department of Health shall promulgate within 120
    18  days interim regulations to be utilized in determining
    19  organizations that are subject to Chapter 5 of the act of
    20  November 6, 1987 (P.L.381, No.79), known as the Older Adults
    21  Protective Services Act. Regulations under this subsection are
    22  exempt from the following:
    23         (1)  Act of July 31, 1968 (P.L.769, No.240), referred to
    24     as the Commonwealth Documents Law.
    25         (2)  Act of October 15, 1980 (P.L.950, No.164), known as
    26     the Commonwealth Attorneys Act.
    27         (3)  Act of June 25, 1982 (P.L.633, No.181), known as the
    28     Regulatory Review Act.
    29                             CHAPTER 7
    30                      MISCELLANEOUS PROVISIONS
    20070H0361B0425                 - 32 -     

     1  Section 701.  Repeals.
     2     All acts and parts of acts are repealed insofar as they are
     3  inconsistent with this act.
     4  Section 702.  Effective date.
     5     This act shall take effect in six months.

















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