PRIOR PRINTER'S NOS. 1778, 2923               PRINTER'S NO. 3319

THE GENERAL ASSEMBLY OF PENNSYLVANIA


HOUSE BILL

No. 1516 Session of 1991


        INTRODUCED BY WAMBACH, HECKLER, RICHARDSON, E. Z. TAYLOR,
           DeWEESE, EVANS, THOMAS, PESCI, KUKOVICH, DeLUCA, STABACK,
           BELARDI, BELFANTI, LEVDANSKY, BLAUM, TANGRETTI, VEON,
           JOSEPHS, ITKIN, MELIO, TRELLO, LAUGHLIN, FREEMAN, JAMES,
           BILLOW, WILLIAMS, JAROLIN, COLAIZZO, MIHALICH, BISHOP,
           HARPER, CAWLEY, STURLA, R. C. WRIGHT, FEE, COY, NOYE,
           PISTELLA, ADOLPH, RUDY, ALLEN, McCALL, D. W. SNYDER,
           MICOZZIE, CIVERA, SCHULER, CLYMER, KRUSZEWSKI, JOHNSON,
           ACOSTA, GRUITZA, DEMPSEY, KENNEY, ANGSTADT, RITTER, PHILLIPS,
           GEIST, O'BRIEN, STEIGHNER, MURPHY, TRICH, LEH, OLIVER,
           JADLOWIEC, STUBAN, MAYERNIK, CALTAGIRONE, CAPPABIANCA,
           NICKOL, HAYES, COLAFELLA, COHEN, DENT, F. TAYLOR, HESS,
           PETRONE, ARGALL, KOSINSKI, GALLEN, CORNELL, PICCOLA,
           VAN HORNE, ULIANA, HUGHES, B. SMITH, COWELL, PETRARCA,
           RAYMOND, CLARK, J. TAYLOR, MARSICO, ARNOLD, HERMAN, LUCYK,
           STAIRS, M. N. WRIGHT, WOGAN, PRESTON, GIGLIOTTI, McNALLY,
           CORRIGAN, SURRA, ROEBUCK, PERZEL, HANNA, DERMODY, GEORGE,
           MICHLOVIC, BOWLEY, OLASZ, FAJT, COLE, MARKOSEK, ROBINSON,
           CARONE, BLACK, TELEK, DAVIES, CARLSON, BUSH, GERLACH, KING,
           LESCOVITZ, LINTON, STETLER, STEELMAN, VANCE, BUTKOVITZ AND
           McHUGH, JUNE 3, 1991

        AS AMENDED ON THIRD CONSIDERATION, HOUSE OF REPRESENTATIVES,
           MARCH 24, 1992

                                     AN ACT

     1  Amending the act of December 29, 1972 (P.L.1701, No.364),
     2     entitled "An act providing for the establishment of nonprofit
     3     corporations having the purpose of establishing, maintaining
     4     and operating a health service plan; providing for
     5     supervision and certain regulations by the Insurance
     6     Department and the Department of Health; giving the Insurance
     7     Commissioner and the Secretary of Health certain powers and
     8     duties; exempting the nonprofit corporations from certain
     9     taxes and providing penalties," establishing minimum
    10     requirements to be satisfied by health maintenance
    11     organizations in providing certain drug and alcohol services.

    12     The General Assembly of the Commonwealth of Pennsylvania


     1  hereby enacts as follows:
     2     Section 1.  The act of December 29, 1972 (P.L.1701, No.364),
     3  known as the Health Maintenance Organization Act, is amended by
     4  adding a section to read:
     5     Section 4.1.  Requirements for Alcohol and Drug Services.--
     6  (a)  In the implementation of sections 601-A through 606-A of
     7  the act of May 17, 1921 (P.L.682, No.284), known as "The
     8  Insurance Company Law of 1921," health maintenance organizations
     9  shall satisfy all the requirements of this section.
    10     (b)  (1)  Every health maintenance organization shall
    11  disclose to every member of that organization the specific        <--
    12  criteria used by that health maintenance organization, any
    13  primary care physician and the utilization, review and appeal
    14  personnel to determine the type, level and course of treatment
    15  that will be available for any member suffering from alcohol or
    16  drug abuse or chemical dependency. Criteria shall be filed with
    17  and maintained by the Department of Health and with members of    <--
    18  the health maintenance organization. Health maintenance
    19  organizations that subcontract any drug or alcohol abuse or
    20  chemical dependency services shall file criteria with members
    21  and the Department of Health for each of their subcontractors.
    22  Filing of such criteria with the department and members shall     <--
    23  occur within sixty days of the effective date of this act and
    24  within sixty days of issuance or renewal of any contract
    25  thereafter.
    26     (2)  Any criteria employed by health maintenance               <--
    27  organizations, their subcontractors or personnel involved in
    28  patient interviewing or assessment and utilization and review
    29  shall utilize criteria submitted to the Department of Health,
    30  Office of Drug and Alcohol Programs by the Physicians Advisory
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     1  Task Force to the Department of Health on December 22, 1989, or
     2  may submit altered or alternative criteria to the appeals board
     3  for approval. When the appeals board disapproves any criteria,
     4  such criteria shall be returned to the health maintenance
     5  organization or subcontractor with indications of deficiencies
     6  and recommendations to correct such deficiencies. Pending
     7  approval of any alternative criteria, the health maintenance
     8  organization and/or subcontractor shall utilize the criteria
     9  developed by the Physicians Advisory Task Force on December 22,
    10  1989.
    11     (3)  Any additions, deletions or modifications to such
    12  criteria shall be submitted to the appeals board for approval or
    13  disapproval. THE EXISTENCE AND NAME OF SUCH CRITERIA SHALL BE     <--
    14  DISCLOSED TO MEMBERS IN EACH HEALTH MAINTENANCE ORGANIZATION'S
    15  MEMBER CONTRACT, AND THE CRITERIA SHALL BE PROVIDED TO THE
    16  MEMBER BY THE HEALTH MAINTENANCE ORGANIZATION AT NO COST
    17  IMMEDIATELY UPON REQUEST.
    18     (2)  HEALTH MAINTENANCE ORGANIZATIONS, THEIR SUBCONTRACTORS
    19  OR PERSONNEL INVOLVED IN PATIENT INTERVIEWING OR ASSESSMENT AND
    20  UTILIZATION AND REVIEW SHALL UTILIZE CRITERIA ESTABLISHED BY
    21  ASAM OR CRITERIA ESTABLISHED BY THE CLEVELAND CLINIC (CLEVELAND
    22  CRITERIA). IN ADDITION, WITH THE APPROVAL OF THE OFFICE OF DRUG
    23  AND ALCOHOL PROGRAMS OF THE DEPARTMENT OF HEALTH, NATIONALLY
    24  RECOGNIZED CRITERIA, CRITERIA ESTABLISHED BY THE PHYSICIANS
    25  ADVISORY TASK FORCE OR ALTERNATIVE CRITERIA MAY BE UTILIZED.
    26  HEALTH MAINTENANCE ORGANIZATIONS MAY UTILIZE SUCH CRITERIA
    27  BEGINNING SIXTY DAYS AFTER SUBMISSION, PENDING APPROVAL OR
    28  DISAPPROVAL BY THE OFFICE OF DRUG AND ALCOHOL PROGRAMS.
    29  DISAPPROVAL SHALL BE PROVIDED IN WRITING BY THE OFFICE OF DRUG
    30  AND ALCOHOL PROGRAMS BASED ON THE ADEQUACY OF THE CRITERIA TO
    19910H1516B3319                  - 3 -

     1  PROTECT THE HEALTH OF SUBSCRIBERS OF THE HEALTH MAINTENANCE
     2  ORGANIZATION.
     3     (3)  ANY CHANGES TO ASAM OR CLEVELAND CRITERIA, BY THEIR
     4  RESPECTIVE ORGANIZATIONS, WILL NOT REQUIRE REVIEW BY THE OFFICE
     5  OF DRUG AND ALCOHOL PROGRAMS. ANY CHANGES TO ALL OTHER CRITERIA
     6  SHALL BE SUBMITTED TO THE OFFICE OF DRUG AND ALCOHOL PROGRAMS,
     7  FOR APPROVAL OR DISAPPROVAL.
     8     (4)  In addition to the assessment criteria established in
     9  clause (2), certain complicating factors effecting AFFECTING the  <--
    10  determination of type, level of care and course of treatment
    11  shall also be addressed CONSIDERED AND ADDRESSED WITHIN THE       <--
    12  LIMITATIONS OF THE HEALTH MAINTENANCE ORGANIZATION IN DEVELOPING
    13  ALTERNATIVE CRITERIA. These factors shall include, but not be
    14  limited, to all of the following:
    15     (i)  Job safety and job security.
    16     (ii)  Public safety.
    17     (iii)  Drug or alcohol use by the immediate family.
    18     (iv)  Drug or alcohol use by the extended family.
    19     (v)  Drug or alcohol use within the environment of the
    20  member.
    21     (vi)  Length and severity of addiction.
    22     (vii)  Age of onset.
    23     (viii)  Drug or combination of drugs and alcohol.
    24     (ix)  Employer standards for alcohol or drug use relative to
    25  employes.
    26     (x)  Pressures for the creation of drug-free workplaces.
    27     (xi)  Geographic availability of treatment programs.
    28     (xii)  Supportiveness of living and work environment and
    29  other complicating factors.
    30     (c)  (1)  All decisions for care, all assessments, interviews  <--
    19910H1516B3319                  - 4 -

     1  and reviews of individuals and families with alcohol and drug
     2  problems shall be completed by trained personnel with
     3  acknowledged certification in the area of drug and alcohol abuse
     4  or chemical dependency. In no case shall treatment provided be
     5  less than the mandated minimums specified under the act of May
     6  17, 1921 (P.L.682, No.284), known as "The Insurance Company Law
     7  of 1921."
     8     (C)  (1)  ALL DECISIONS AND ASSESSMENTS USING THE APPROVED     <--
     9  CRITERIA FOR DRUG AND ALCOHOL TREATMENT AND REVIEWS OF
    10  INDIVIDUALS, INCLUDING COUNSELING AND INTERVENTION PROVIDED TO
    11  FAMILIES WITH ALCOHOL AND DRUG PROBLEMS SHALL BE COMPLETED IN
    12  ACCORDANCE WITH SECTIONS 601-A THROUGH 606-A OF "THE INSURANCE
    13  COMPANY LAW OF 1921," BY TRAINED PERSONNEL WITH ACKNOWLEDGED
    14  CERTIFICATION IN THE AREA OF DRUG AND ALCOHOL ABUSE OR CHEMICAL
    15  DEPENDENCY. IN NO CASE SHALL COVERAGE BE LESS THAN THE MANDATED
    16  MINIMUMS SPECIFIED UNDER "THE INSURANCE COMPANY LAW OF 1921."
    17     (2)  Acknowledged certification as described in clause (1)
    18  shall mean:
    19     (i)  Certification by ASAM in the area of drug and alcohol
    20  treatment.
    21     (ii)  Certification as a certified addiction counselor (CAC).
    22     (iii)  Certification under any drug and alcohol program
    23  recognized by ASAM.
    24     (iv)  Certification in any three-year training program or
    25  equivalent life experience in an ODAP-licensed facility or
    26  equivalent out-of-State facility.
    27     (d)  No health maintenance organization OR EMPLOYE ASSISTANCE  <--
    28  PROGRAM OR TREATMENT PROVIDER shall provide or establish
    29  contracts or arrangements to complete initial patient
    30  interviews, assessments, pre-certification, concurrent review or
    19910H1516B3319                  - 5 -

     1  any subsequent review where DIRECT compensation or any SPECIFIC   <--
     2  part of compensation TO INDIVIDUAL OR CLINICAL DECISION MAKERS    <--
     3  OR MANAGED-CARE FIRMS depends on the determination of type or
     4  course of treatment, length of stay or level of care FOR AN       <--
     5  INDIVIDUAL PATIENT OR GROUPS OF PATIENTS, WHETHER THE INDIVIDUAL
     6  IS AN INDIVIDUAL SUBSCRIBER OR A SUBSCRIBER IN A GROUP PLAN.
     7     (e)  No health maintenance organization or subcontractor may   <--
     8  establish its own drug and alcohol treatment facility.
     9     (f)  Whenever any dispute arises concerning the need for or
    10  the specific course of or duration of any treatment between the
    11  health maintenance organization or subcontractor and employe
    12  assistance program administrator or student assistance program,
    13  the determination of the employe assistance program or the
    14  student assistance program or the appeals board shall prevail
    15  over the determination of the health maintenance organization.
    16     (g)  All costs, associated with the settlement of disputes
    17  under this subsection shall be initially paid by the health
    18  maintenance organization. All costs shall include costs of
    19  treatment until resolution of the dispute.
    20     (E)  NO HEALTH MAINTENANCE ORGANIZATION OR MANAGED-CARE        <--
    21  SUBCONTRACTOR MAY ESTABLISH DRUG AND ALCOHOL TREATMENT SERVICES
    22  TO AVOID PROVISION OF TREATMENT SERVICES REQUIRED UNDER ARTICLE
    23  VI-A OF "THE INSURANCE COMPANY LAW OF 1921." NOTHING IN THIS
    24  SECTION SHALL PROHIBIT HEALTH MAINTENANCE ORGANIZATIONS OR
    25  MANAGED-CARE SUBCONTRACTORS FROM SUBCONTRACTING WITH DRUG AND
    26  ALCOHOL TREATMENT PROGRAMS LICENSED BY THE OFFICE OF DRUG AND
    27  ALCOHOL PROGRAMS.
    28     (h) (F)  (1)  When a patient has begun treatment with a        <--
    29  provider of service licensed by the Office of Drug and Alcohol
    30  Programs, the health maintenance organization or subcontractor
    19910H1516B3319                  - 6 -

     1  shall not intercede in treatment until the mandated minimum
     2  lengths of stay established by the program and the act of May     <--
     3  17, 1921 (P.L.682, No.284), known as "The Insurance Company Law
     4  of 1921," have been satisfied. Nothing in this section
     5  interferes with the ARTICLE VI-A OF "THE INSURANCE COMPANY LAW    <--
     6  OF 1921" HAVE BEEN SATISFIED UNLESS OTHERWISE INDICATED BASED ON
     7  THE CRITERIA APPROVED UNDER CLAUSES (1) THROUGH (4) OF
     8  SUBSECTION (B) OF THIS SECTION.
     9     (2)  NOTHING IN THIS SECTION INTERFERES WITH THE right of the
    10  health maintenance organization to CONCURRENT AND/OR              <--
    11  retrospective review and to request documentation on the
    12  progress of the individual at reasonable intervals, as provided
    13  in the licensure standards of the Office of Drug and Alcohol
    14  Programs. Alcohol and drug or alcohol or drug detoxification      <--
    15  shall be considered an emergency condition pursuant to the
    16  emergency provisions of this act. CONCURRENT AND RETROSPECTIVE    <--
    17  REVIEW OF CARE SHALL BE BASED ON THE APPROVED CRITERIA FOR SUCH
    18  CARE AND SHALL BE SUBJECT TO THE APPLICABLE GRIEVANCE PROCEDURE.
    19     (3)  USING CRITERIA ESTABLISHED BY THE HEALTH MAINTENANCE
    20  ORGANIZATION IN SUBSECTIONS (A) AND (B) OF THIS SECTION, IF THE
    21  PATIENT MEETS THE STANDARDS CALLING FOR DETOXIFICATION, THEN THE
    22  CASE SHALL BE HANDLED AS EMERGENCY CARE. HOWEVER, ALL SUCH
    23  DECISIONS ARE SUBJECT TO RETROSPECTIVE AND CONCURRENT REVIEW AND
    24  THE GRIEVANCE PROCEDURE.
    25     (4)  ALL NONEMERGENCY ASSESSMENTS FOR CARE MUST BE COMPLETED
    26  WITHIN FORTY-EIGHT HOURS OR THE PATIENT SHALL BE PERMITTED TO
    27  ACCESS SERVICE FOR SUCH CARE, PENDING SUCH ASSESSMENT AND
    28  SUBJECT TO RETROSPECTIVE OR CONCURRENT REVIEW AND GRIEVANCE
    29  PROCEDURES.
    30     (i) (G)  Any time a health maintenance organization or         <--
    19910H1516B3319                  - 7 -

     1  managed-care subcontractor denies a specific ACCESS FOR A         <--
     2  SPECIFIC COVERED treatment or treatment modality or denies
     3  continuation of existing treatment, such denial shall be
     4  provided in writing to the patient, the referral source and the   <--
     5  treatment program and shall set forth the specific reasons for
     6  such denial and the name of the individual making that decision.
     7     (j)  (1)  All disputes arising under this section shall be     <--
     8  filed with and resolved by an appeals board established in the
     9  Department of Health. The primary goal of the appeals board
    10  shall be to insure that each member suffering from drug or
    11  alcohol abuse or chemical dependency receives appropriate and
    12  timely service to alleviate the problem.
    13     (2)  The appeals board shall be composed of members appointed
    14  by the Governor, as follows:
    15     (i)  One member from an employe assistance program.
    16     (ii)  One member who is a certified addictions counselor.
    17     (iii)  One member who is certified by the American Society of
    18  Addiction Medicine.
    19     (iv)  One member from a health maintenance organization.
    20     (v)  One member from Blue Cross/Blue Shield or other health
    21  care insurance company.
    22     (vi)  One member from an inpatient treatment facility
    23  licensed by the Office of Drug and Alcohol Programs.
    24     (vii)  One member from an outpatient treatment facility
    25  licensed by the Office of Drug and Alcohol Programs.
    26     (viii)  One member from a detoxification treatment facility
    27  licensed by the Office of Drug and Alcohol Programs.
    28     (ix)  One member who is an employe benefits manager.
    29     (x)  One member who is a past consumer of treatment services.
    30     (xi)  One member who represents the Department of Health.
    19910H1516B3319                  - 8 -

     1     (3)  The board shall serve without compensation but shall
     2  receive actual expenses incurred.
     3     (4)  All appeals shall be resolved within thirty days of a
     4  hearing.
     5     (5)  All costs of appeals shall be initially borne by the
     6  health maintenance organization with the appropriate allocation
     7  of costs to be made in any board decision.
     8     (k)  (1)  All health maintenance organizations and
     9  subcontractors shall provide an annual report to the Department
    10  of Health. The report shall include, but not be limited to:
    11     (H) (1)  THE GRIEVANCE PROCEDURES OF THE HEALTH FINANCING      <--
    12  BUREAU SHALL BE IN FORCE WITH THE EXCEPTION THAT THERE SHALL BE
    13  A SPECIFIC GRIEVANCE PROCESS FOR DRUG AND ALCOHOL TREATMENT
    14  COMPLAINTS AND GRIEVANCES IN REGARD TO ARTICLE VI-A OF "THE
    15  INSURANCE COMPANY LAW OF 1921," AND THAT PROCEDURE SHALL BE ONE
    16  LEVEL, SHALL RESOLVE COMPLAINTS WITHIN THIRTY DAYS OF
    17  SUBMISSION, SHALL HAVE A GRIEVANCE COMMITTEE COMPOSED OF: ONE
    18  PHYSICIAN MEMBER OF ASAM APPOINTED BY THE PENNSYLVANIA
    19  ASSOCIATION OF HEALTH MAINTENANCE ORGANIZATIONS, ONE TREATMENT
    20  PROVIDER FROM A FACILITY LICENSED BY THE OFFICE OF DRUG AND
    21  ALCOHOL PROGRAMS, APPOINTED BY THE DRUG AND ALCOHOL SERVICE
    22  PROVIDERS ORGANIZATION, ONE PAST CONSUMER OF ADDICTION TREATMENT
    23  SERVICES, APPOINTED BY THE OFFICE OF DRUG AND ALCOHOL PROGRAMS.
    24     (2)  THE SUBSCRIBER SHALL HAVE THE RIGHT TO ATTEND THE
    25  PROCEDURE OR TO DESIGNATE OTHERS TO REPRESENT HIM OR HER IN THE
    26  PROCEEDINGS. GRIEVANCES MAY BE BROUGHT BY THE PATIENT, FAMILY,
    27  REFERRAL SOURCE, HEALTH MAINTENANCE ORGANIZATION, MANAGED-CARE
    28  SUBCONTRACTOR OR TREATMENT PROVIDER.
    29     (I)  (1)  AS PART OF THEIR ANNUAL REPORTING REQUIREMENTS TO
    30  THE DEPARTMENT OF HEALTH, EACH HEALTH MAINTENANCE ORGANIZATION
    19910H1516B3319                  - 9 -

     1  SHALL INCLUDE, FOR ITSELF AND ITS SUBCONTRACTORS, THE FOLLOWING
     2  INFORMATION: total number of members, numbers receiving drug and
     3  alcohol treatment benefits, drug alcohol treatment benefits
     4  provided by type of service, level of care, length of stay
     5  within each type of service, the names and addresses of all
     6  subcontracting organizations handling this benefit and the names
     7  of all drug and alcohol treatment facilities utilized within the
     8  reporting year.
     9     (2)  The Department of Health shall review these annual        <--
    10  reports for general compliance and to determine that the health
    11  maintenance organization and subcontractors are providing
    12  treatment to its members and the full continuum of services as
    13  required under the act of May 17, 1921 (P.L.682, No.284), known
    14  as "The Insurance Company Law of 1921."
    15     (2)  THE DEPARTMENT OF HEALTH SHALL SUBMIT THESE REPORTS WITH  <--
    16  A SUMMARY TO THE GENERAL ASSEMBLY AT THE END OF TWO YEARS ON THE
    17  EXTENT TO WHICH HEALTH MAINTENANCE ORGANIZATIONS ARE PROVIDING
    18  TREATMENT FOR ALCOHOL AND DRUG ABUSE TO ITS MEMBERS AS REQUIRED
    19  UNDER ARTICLE VI-A OF "THE INSURANCE COMPANY LAW OF 1921."
    20     (l) (J)  The Department of Health shall promulgate rules and   <--
    21  regulations to implement this section. The Department of Health
    22  shall establish filing fees for health maintenance organizations
    23  and subcontractors required under this section at a level
    24  adequate to support all costs of the section.
    25     (m) (K)  As used in this section:                              <--
    26     "ASAM" means the American Society of Addictive Medicine.
    27     "ODAP" means the Office of Drug and Alcohol Policy in the
    28  Department of Health.
    29     Section 2.  This act shall take effect in 60 days.

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