PRINTER'S NO. 250
No. 224 Session of 1989
INTRODUCED BY RICHARDSON, LINTON, TRELLO, CAWLEY, PISTELLA, KUKOVICH, VEON, CARN, TIGUE, HARPER, ACOSTA, BISHOP, EVANS, HUGHES, JAMES, OLIVER, PRESTON, ROBINSON, ROEBUCK, THOMAS, WILLIAMS AND R. C. WRIGHT, FEBRUARY 1, 1989
REFERRED TO COMMITTEE ON BUSINESS AND COMMERCE, FEBRUARY 1, 1989
AN ACT 1 Regulating credit services; prohibiting certain activities; and 2 providing for certain information to be given to buyers, for 3 the contents of contracts and for enforcement. 4 TABLE OF CONTENTS 5 Section 1. Short title. 6 Section 2. Definitions. 7 Section 3. Prohibited activities. 8 Section 4. Statement. 9 Section 5. Contents of statement. 10 Section 6. Contract. 11 Section 7. Surety bond. 12 Section 8. Waivers and burden of proof. 13 Section 9. Enforcement. 14 Section 10. Damages. 15 Section 11. Construction of act. 16 Section 12. Effective date. 17 The General Assembly of the Commonwealth of Pennsylvania
1 hereby enacts as follows: 2 Section 1. Short title. 3 This act shall be known and may be cited as the Credit 4 Services Act. 5 Section 2. Definitions. 6 The following words and phrases when used in this act shall 7 have the meanings given to them in this section unless the 8 context clearly indicates otherwise: 9 "Buyer." A natural person who is solicited to purchase or 10 who purchases the services of a credit services organization. 11 "Credit services organization." 12 (1) A person who, with respect to the extension of 13 credit by others, sells, provides or performs, or represents 14 that he or she can or will sell, provide or perform, any of 15 the following services, in return for the payment of money or 16 other valuable consideration: 17 (i) Improving a buyer's credit record, history or 18 rating. 19 (ii) Obtaining an extension of credit for a buyer. 20 (iii) Providing advice or assistance to a buyer with 21 regard to either subparagraph (i) or (ii). 22 (2) The term shall not include any of the following: 23 (i) Any person organized, chartered or holding a 24 license or authorization certificate to make loans or 25 extensions of credit pursuant to the laws of this 26 Commonwealth or the United States who is subject to 27 regulation and supervision by an official or agency of 28 the Commonwealth or the United States. 29 (ii) Any bank or savings and loan institution whose 30 deposits or accounts are eligible for insurance by the 19890H0224B0250 - 2 -
1 Federal Deposit Insurance Corporation or the Federal 2 Savings and Loan Insurance Corporation. 3 (iii) Any nonprofit organization exempt from 4 taxation under section 501(c)(3) of the Internal Revenue 5 Code of 1954 (68A Stat. 3, 26 U.S.C. § 1 et seq.). 6 (iv) Any person licensed as a real estate broker 7 where the person is acting within the course and scope of 8 that license. 9 (v) Any person admitted to practice law in this 10 Commonwealth where the person renders services within the 11 course of such practice. 12 (vi) Any broker-dealer registered with the 13 Securities and Exchange Commission or the Commodity 14 Futures Trading Commission where the broker-dealer is 15 acting within the course and scope of such regulation. 16 "Extension of credit." The right to defer payment of debt or 17 to incur debt and defer its payment, offered or granted 18 primarily for personal, family or household purposes. 19 Section 3. Prohibited activities. 20 A credit services organization, and its salespersons, agents 21 and representatives who sell or attempt to sell the services of 22 a credit services organization, shall not do any of the 23 following: 24 (1) Charge or receive any money or other valuable 25 consideration prior to full and complete performance of the 26 services the credit services organization has agreed to 27 perform for or on behalf of the buyer, unless the credit 28 services organization has, in conformity with section 7, 29 either obtained a surety bond issued by a surety company 30 admitted to do business in this Commonwealth or established a 19890H0224B0250 - 3 -
1 trust account at a federally insured bank or savings and loan 2 association located in this Commonwealth. If a credit 3 services organization is in compliance with this act, the 4 salesperson, agents and representatives who sell the services 5 of such organization shall not be required to obtain the 6 surety bond or establish the trust account provided for by 7 this act. 8 (2) Charge or receive any money or other valuable 9 consideration solely for referral of the buyer to a retail 10 seller who will or may extend credit to the buyer, if the 11 credit which is or will be extended to the buyer is upon 12 substantially the same terms as those available to the 13 general public. 14 (3) Make, or counsel or advise any buyer to make, any 15 statement which is untrue or misleading and which is known, 16 or which by the exercise of reasonable care should be known, 17 to be untrue or misleading, to a consumer credit reporting 18 agency or to any person who has extended credit to a buyer or 19 to whom a buyer is applying for an extension of credit, with 20 respect to a buyer's creditworthiness, credit standing or 21 credit capacity. 22 (4) Make or use any untrue or misleading representations 23 in the offer or sale of the services of a credit services 24 organization or engage, directly or indirectly, in any act, 25 practice or course of business which operates or would 26 operate as a fraud or deception upon any person in connection 27 with the offer or sale of the services of a credit services 28 organization. 29 Section 4. Statement. 30 Prior to the execution of a contract or agreement between the 19890H0224B0250 - 4 -
1 buyer and a credit services organization or prior to the receipt 2 by the credit services organization of any money or other 3 valuable consideration, whichever occurs first, the credit 4 services organization shall provide the buyer a statement, in 5 writing, containing all the information required by section 5. 6 The credit services organization shall maintain on file or 7 microfilm, for a period of two years, an exact copy of the 8 statement, personally signed by the buyer, acknowledging receipt 9 of a copy of the statement. 10 Section 5. Contents of statement. 11 The information statement shall include all of the following: 12 (1) A complete and accurate statement of the buyer's 13 right to review any file on the buyer maintained by any 14 consumer credit reporting agency and the right of the buyer 15 to receive a copy of that file. The statement shall include 16 the statement that a copy of the buyer's file will be 17 furnished free of charge by the consumer credit reporting 18 agency, if requested, within 30 days of the buyer receiving 19 notice of a denial of credit, and the approximate price the 20 buyer will be charged by the credit reporting agency for a 21 copy of the file. 22 (2) A complete and accurate statement of the buyer's 23 right to dispute the completeness or accuracy of any item 24 contained in any file on the buyer maintained by any consumer 25 credit reporting agency. 26 (3) A complete and detailed description of the services 27 to be performed by the credit services organization for or on 28 behalf of the buyer and the total amount the buyer will have 29 to pay, or become obligated to pay, for the services. 30 (4) If the credit services organization is required to 19890H0224B0250 - 5 -
1 obtain a surety bond or establish a trust account pursuant to 2 section 3, a statement setting forth both of the following: 3 (i) The buyer's right to proceed against the bond or 4 trust account under the circumstances and in the manner 5 set forth in section 7. 6 (ii) The name and address of the surety company 7 which issued the bond, or the name and address of the 8 depository and the trustee and the account number of the 9 trust account. 10 Section 6. Contract. 11 (a) Contents.--Every contract between the buyer and a credit 12 services organization for the purchase of the services of the 13 credit services organization shall be in writing, shall be 14 dated, signed by the buyer, and shall include all of the 15 following: 16 (1) A conspicuous statement in size equal to at least 17 10-point bold type, in immediate proximity to the space 18 reserved for the signature of the buyer, as follows: 19 You, the buyer, may cancel this contract at any time 20 prior to 12 midnight of the fifth day after the date 21 of the transaction. See the attached notice of 22 cancellation form for an explanation of this right. 23 (2) The terms and conditions of payment, including the 24 total of all payments to be made by the buyer, whether to the 25 credit services organization or to some other person. 26 (3) A full and detailed description of the services to 27 be performed by the credit services organization for the 28 buyer, including all guarantees and all promises of full or 29 partial refunds, and the estimated date by which such 30 services are to be performed or estimated length of time for 19890H0224B0250 - 6 -
1 performing such services. 2 (4) The credit services organization's principal 3 business address and the name and address of its agent, other 4 than the Secretary of the Commonwealth, authorized to receive 5 service of process. 6 (b) Copy.--A copy of the fully completed contract and all 7 other documents the credit services organization requires the 8 buyer to sign shall be given to the buyer at the time they are 9 signed. 10 (c) Notice of cancellation.--The contract shall be 11 accompanied by a completed form in duplicate, captioned "Notice 12 of Cancellation," which shall be attached to the contract and 13 easily detachable, and which shall contain, in at least 10-point 14 type, the following statement written in the same language as 15 used in the contract: 16 Notice of Cancellation 17 You may cancel this contract, without any penalty or 18 obligation, within five days from the date the contract is 19 signed. 20 If you cancel, any payment made by you under this 21 contract will be returned within 15 days following receipt by 22 the seller of your cancellation notice. 23 To cancel this contract, mail or deliver a signed and 24 dated copy of this cancellation notice, or any other written 25 notice, to (name of seller) at 26 ......................................................... 27 (address of seller) (place of business) 28 not later than 12 midnight (date). 29 I hereby cancel this transaction. 30 ....... ............................................ 19890H0224B0250 - 7 -
1 (date) (purchaser's signature) 2 (d) Effect of breach.--The seller's breach of a contract 3 under this act or of any obligation arising therefrom shall 4 constitute a violation of this act. 5 Section 7. Surety bond. 6 If a credit services organization is required to obtain a 7 surety bond or establish a trust account pursuant to section 3, 8 the following procedures shall be applicable: 9 (1) If a bond is obtained, a copy of it shall be filed 10 with the Department of State. If a trust account is 11 maintained, notification of the depository, the trustee and 12 the account number shall be filed with the Department of 13 State. 14 (2) The bond or trust account required shall be in favor 15 of the Commonwealth for the benefit of any person who is 16 damaged by any violation of this act. The bond or trust 17 account shall also be in favor of any person damaged by such 18 practices. 19 (3) Any person claiming against the bond or trust 20 account for a violation of this act may maintain an action at 21 law against the credit services organization and against the 22 surety or trustee. The surety or trustee shall be liable only 23 for actual damages and not the punitive damages permitted 24 under section 10. The aggregate liability of the surety or 25 trustee to all persons damaged by a credit services 26 organization's violation of this act shall in no event exceed 27 the amount of the trust account or bond. 28 (4) The bond or the trust account shall be in an amount 29 equal to 5% of the total amount of the fees charged buyers by 30 the credit services organization under the contracts entered 19890H0224B0250 - 8 -
1 into between the credit services organization and such buyers 2 during the previous 12 months, but in no case shall the bond 3 be less than $5,000 or more than $25,000. The amount required 4 shall be adjusted once a year, no later than the tenth day of 5 the first month of the credit services organization's fiscal 6 year. 7 Section 8. Waivers and burden of proof. 8 (a) Waiver.--Any waiver by a buyer of the provisions of this 9 act shall be deemed contrary to public policy and shall be void 10 and unenforceable. Any attempt by a credit services organization 11 to have a buyer waive rights given by this act shall constitute 12 a violation of this act. 13 (b) Burden of proof.--In any proceeding involving this act, 14 the burden of providing an exemption or an exception from a 15 definition is upon the person claiming it. 16 Section 9. Enforcement. 17 (a) Penalty.--Any person who violates any provision of this 18 act commits a misdemeanor of the third degree. This subsection 19 shall not apply to a seller's breach of a contract subject to 20 this act. 21 (b) Enforcement responsibility.--The duty to institute 22 actions for violation of this act, including equity proceedings 23 to restrain and enjoin such a violation, is hereby vested in the 24 Attorney General and district attorneys. The Attorney General or 25 any district attorney may prosecute misdemeanor actions or 26 institute equity proceedings, or both. 27 (c) Construction of section.--This section shall not be 28 deemed to prohibit the enforcement by any person of any right 29 provided by this or any other law. 30 Section 10. Damages. 19890H0224B0250 - 9 -
1 Any buyer injured by a violation of this act or by the credit 2 services organization's breach of a contract subject to this act 3 may bring any action for recovery of damages. Judgment shall be 4 entered for actual damages, but in no case less than the amount 5 paid by the buyer to the credit services organization, plus 6 reasonable attorney fees and costs. An award, if the trial court 7 deems it proper, may be entered for punitive damages. 8 Section 11. Construction of act. 9 (a) Act not exclusive.--The provisions of this act are not 10 exclusive and do not relieve the parties or the contracts 11 subject thereto from compliance with any other applicable 12 provision of law. 13 (b) Remedies cumulative.--The remedies provided in this act 14 for violation of any section of this act shall be in addition to 15 any other procedures or remedies for any violation or conduct 16 provided for in any other law. 17 Section 12. Effective date. 18 This act shall take effect in six months. L15L12DGS/19890H0224B0250 - 10 -