PRINTER'S NO. 753
No. 671 Session of 1983
INTRODUCED BY HOLL, APRIL 21, 1983
REFERRED TO TRANSPORTATION, APRIL 21, 1983
AN ACT 1 Regulating automobile warranties. 2 The General Assembly of the Commonwealth of Pennsylvania 3 hereby enacts as follows: 4 Section 1. Definitions. 5 The following words and phrases when used in this act shall 6 have the meanings given to them in this section unless the 7 context clearly indicates otherwise: 8 "Consumer." 9 (1) The purchaser, other than for purposes of resale, of 10 an automobile. 11 (2) A person to whom an automobile is transferred during 12 the duration of an express warranty applicable to the 13 automobile. 14 (3) Any other person entitled by the terms of the 15 warranty to enforce the obligations of the warranty. 16 "Dealer." A person actively engaged in the business of 17 buying, selling or exchanging automobiles at retail and who has
1 an established place of business. 2 "Lien." A security interest in an automobile. 3 "Lienholder." A person with a security interest in an 4 automobile pursuant to a lien. 5 "Manufacturer." A person engaged in the business of 6 manufacturing, assembling or distributing automobiles, who will, 7 under normal business conditions during the year, manufacture, 8 assemble or distribute to dealers at least ten new automobiles. 9 "Manufacturer's express warranty" or "warranty." The written 10 warranty of the manufacturer of a new automobile of its 11 condition and fitness for use, including any terms or conditions 12 precedent to the enforcement of obligations under that warranty. 13 "Nonconformity." A defect or condition which substantially 14 impairs the use, value or safety of an automobile. 15 Section 2. Nonconformity. 16 If a new automobile does not conform to the manufacturer's 17 express warranty, and the consumer reports the nonconformity to 18 the manufacturer or its agent or dealer during the term of the 19 warranty or during the period of one year following the date of 20 original delivery of an automobile to the consumer, whichever is 21 earlier, the manufacturer shall make, or arrange with its dealer 22 or agent to make, within a reasonable period of time, all 23 repairs necessary to conform the new automobile to the warranty, 24 notwithstanding that the repairs or corrections are made after 25 the expiration of the term of the warranty or the one-year 26 period. 27 Section 3. Inability to correct defect. 28 If the manufacturer is unable to conform the new automobile 29 to the warranty by repairing or correcting a defect or condition 30 which substantially impairs the use, value or safety of the new 19830S0671B0753 - 2 -
1 automobile to the consumer after a reasonable number of 2 attempts, the manufacturer shall accept return of the automobile 3 from the consumer and either: 4 (1) replace the automobile with a comparable new 5 automobile and the consumer shall pay the manufacturer a 6 reasonable allowance for his use of the automobile being 7 returned and shall not pay, on the new replacement 8 automobile, the taxes, preparation fees or any other charges 9 or fees usually paid by a consumer; or 10 (2) refund to the consumer the full purchase price of 11 the original automobile, including all taxes, preparation 12 fees and any other charges or fees paid by the consumer, less 13 a reasonable allowance for the consumer's use of the original 14 automobile. 15 The provisions of this section shall not affect the interests of 16 a lienholder, unless the lienholder consents to the replacement 17 of the lien with a corresponding lien on the automobile accepted 18 by the consumer in exchange for the automobile having a 19 nonconformity, in which case the lienholder shall be paid in 20 full the amount due on the lien, including interest and other 21 charges, before an exchange of automobiles or a refund to the 22 consumer is made. 23 Section 4. Attempts to conform to warranty. 24 It shall be presumed that a reasonable number of attempts 25 have been undertaken to conform a new automobile to the 26 manufacturer's express warranty if, within the warranty term or 27 during the period of one year following the date of original 28 delivery of the motor vehicle to a consumer, whichever is the 29 earlier date: 30 (1) the same nonconformity has been subject to repair or 19830S0671B0753 - 3 -
1 correction four or more times by the manufacturer, its agents 2 or its dealers and the nonconformity continues to exist; or 3 (2) the automobile is out of service by reason of 4 waiting for the dealer to begin or complete repair or 5 correction of a nonconformity by the manufacturer, its agents 6 or its dealers for a cumulative total of more than 30 7 business days since the original delivery of the motor 8 vehicle to the consumer. 9 The 30-day limit shall commence with the first day on which the 10 consumer presents the automobile to the manufacturer, its agent 11 or dealer for service of the nonconformity and a written 12 document describing the nonconformity is prepared by the 13 manufacturer, its agent or dealer. The 30-day limit shall be 14 extended only if repairs cannot be performed due to conditions 15 beyond the control of the manufacturer, its agents or its 16 dealers, including war, invasion, strike, fire, flood or other 17 natural disaster. The presumption provided in this section shall 18 not apply against a manufacturer unless the manufacturer has 19 received prior direct written notification from or on behalf of 20 the consumer and has had an opportunity to repair or correct the 21 nonconformity. If the manufacturer does not directly attempt or 22 arrange with its dealer or agent to repair or correct the 23 nonconformity, the manufacturer may not defend a claim by a 24 consumer under this act on the ground that the agent or dealer 25 failed to properly repair or correct the nonconformity or that 26 the repairs or corrections made by the agent or dealer caused or 27 contributed to the nonconformity. 28 Section 5. Allowance for use. 29 A reasonable allowance for use shall be the total amount 30 directly attributable to the use of the new automobile by the 19830S0671B0753 - 4 -
1 consumer and any previous consumer, prior to the first report of 2 the nonconformity to the manufacturer by the consumer of the new 3 automobile and during any subsequent period when the vehicle is 4 not out of service by reason of repair or correction of the 5 nonconformity so reported. 6 Section 6. Affirmative defense. 7 It shall be an affirmative defense to a claim under this act 8 that the alleged nonconformity does not substantially impair the 9 use, value or safety of the new automobile or that the 10 nonconformity is the result of abuse or neglect or of 11 unauthorized modifications or alterations of the new automobile 12 by anyone other than the manufacturer, its agent or dealer. 13 Section 7. Settlement procedure. 14 If a manufacturer has established a qualified informal 15 dispute settlement procedure pursuant to section 110 of Public 16 Law 93-637 (15 U.S.C. § 2310) and the rules promulgated 17 thereunder, the remedies provided by this act shall not be 18 available to a consumer who has not first resorted to that 19 procedure. 20 Section 8. The Bureau of Consumer Affairs. 21 The Bureau of Consumer Affairs in the Office of Attorney 22 General shall periodically make known to the public whether or 23 not the dispute settlement procedure of each manufacturer doing 24 business in this Commonwealth complies with procedures pursuant 25 to section 110 of Public Law 93-637 (15 U.S.C. § 2310) and the 26 rules promulgated thereunder. 27 Section 9. Breach of warranty. 28 Nothing in this act shall in any way limit the rights or 29 remedies for breach of warranty otherwise available to a 30 consumer. 19830S0671B0753 - 5 -
1 Section 10. Liability. 2 Nothing in this act shall be construed as imposing any 3 liability on a dealer or creating a cause of action by a 4 consumer against a dealer under section 3. 5 Section 11. Applicability. 6 This act shall apply only to new automobiles purchased after 7 the effective date of this act. 8 Section 12. Effective date. 9 This act shall take effect immediately. D18L12JRW/19830S0671B0753 - 6 -