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                                                      PRINTER'S NO. 2716

THE GENERAL ASSEMBLY OF PENNSYLVANIA


HOUSE BILL

No. 1975 Session of 2005


        INTRODUCED BY McCALL, BELARDI, BELFANTI, BOYD, CALTAGIRONE,
           COHEN, CORRIGAN, DeLUCA, DeWEESE, FABRIZIO, FRANKEL, FREEMAN,
           GEORGE, GOOD, GOODMAN, GRUCELA, HALUSKA, HERSHEY, JAMES,
           JOSEPHS, KAUFFMAN, KENNEY, KOTIK, MANDERINO, MARKOSEK,
           McGEEHAN, MUNDY, O'NEILL, PETRARCA, PRESTON, ROONEY,
           SCHRODER, SHANER, SOLOBAY, STURLA, TANGRETTI, TIGUE, WALKO,
           WHEATLEY, YOUNGBLOOD AND YUDICHAK, SEPTEMBER 27, 2005

        REFERRED TO COMMITTEE ON CONSUMER AFFAIRS, SEPTEMBER 27, 2005

                                     AN ACT

     1  Regulating the use of credit reports, business records, Social
     2     Security numbers and other personal information.

     3                         TABLE OF CONTENTS
     4  Chapter 1.  Preliminary Provisions
     5  Section 101.  Short title.
     6  Section 102.  Definitions.
     7  Chapter 3.  Personal Information
     8  Section 301.  Credit reports.
     9  Section 302.  Business records.
    10  Chapter 5.  Procedures
    11  Section 501.  Distribution of information.
    12  Section 502.  Dispute procedure.
    13  Chapter 7.  Confidentiality of Social Security Numbers
    14  Section 701.  Prohibitions.
    15  Section 702.  Limitations of use of Social Security numbers by


     1                 governmental entities.
     2  Chapter 11.  Miscellaneous Provisions
     3  Section 1101.  Damages.
     4  Section 1102.  Violations.
     5  Section 1103.  Effective date.
     6     The General Assembly of the Commonwealth of Pennsylvania
     7  hereby enacts as follows:
     8                             CHAPTER 1
     9                       PRELIMINARY PROVISIONS
    10  Section 101.  Short title.
    11     This act shall be known and may be cited as the Personal
    12  Information Protection Act.
    13  Section 102.  Definitions.
    14     The following words and phrases when used in this act shall
    15  have the meanings given to them in this section unless the
    16  context clearly indicates otherwise:
    17     "Consumer."  A natural person who resides in this
    18  Commonwealth.
    19     "Credit report."  Any written, oral or other communication of
    20  any credit information by a credit reporting agency, as defined
    21  in the Fair Credit Reporting Act (Public Law 91-508, 15 U.S.C. §
    22  1681 et seq.), which operates or maintains a database of
    23  consumer credit information bearing on a consumer's
    24  creditworthiness, credit standing or credit capacity.
    25     "Credit reporting agency."  Any person who, for monetary
    26  fees, dues or on a cooperative nonprofit basis, regularly
    27  engages in whole or in part in the practice of assembling or
    28  evaluating consumer credit information or other information on
    29  consumers for the purpose of furnishing consumer reports to
    30  third parties and who uses any means or facility of interstate
    20050H1975B2716                  - 2 -     

     1  commerce for the purpose of preparing or furnishing consumer
     2  reports. The term does not include:
     3         (1)  A check acceptance service which provides check
     4     approval and guarantees services to merchants.
     5         (2)  Any governmental agency whose records are maintained
     6     primarily for traffic safety, law enforcement or licensing
     7     purposes.
     8                             CHAPTER 3
     9                        PERSONAL INFORMATION
    10  Section 301.  Credit reports.
    11     (a)  General rule.--A credit report shall not be released to
    12  a third party without prior express authorization from the
    13  consumer except as set forth in subsection (b).
    14     (b)  Exceptions.--A credit report shall be released to:
    15         (1)  A Federal, State or local government entity,
    16     including a law enforcement agency or court, or their agents
    17     or assigns.
    18         (2)  A private collection agency for the sole purpose of
    19     assisting in the collection of an existing debt of the
    20     consumer who is the subject of the credit report requested.
    21         (3)  A person or entity or a subsidiary, affiliate or
    22     agent of that person or entity, an assignee of a financial
    23     obligation owing by the consumer to that person or entity or
    24     a prospective assignee of a financial obligation owing by the
    25     consumer to that person or entity in conjunction with the
    26     proposed purchase of the financial obligation, with which the
    27     consumer has or had prior to assignment an account or
    28     contract, including a demand deposit account, or to whom the
    29     consumer issued a negotiable instrument, for the purposes of
    30     reviewing the account or collecting the financial obligation
    20050H1975B2716                  - 3 -     

     1     owing for the account, contract or negotiable instrument. For
     2     purposes of this paragraph, the term "reviewing the account"
     3     includes activities related to account maintenance,
     4     monitoring, credit line increases and account upgrades and
     5     enhancements.
     6         (4)  A subsidiary, affiliate, agent, assignee or
     7     prospective assignee of a person to whom access has been
     8     granted under this section for the purposes of facilitating
     9     the extension of credit.
    10         (5)  A person, for the purposes of prescreening as
    11     provided by the Fair Credit Reporting Act (Public Law 91-508,
    12     15 U.S.C. § 1681 et seq.).
    13         (6)  A credit reporting agency for the purposes of
    14     providing a consumer with a copy of the consumer's report at
    15     the request of the consumer.
    16         (7)  A child support enforcement agency.
    17         (8)  A credit reporting agency that acts only as a
    18     reseller of credit information by assembling and merging
    19     information contained in the database of another credit
    20     reporting agency or multiple credit reporting agencies and
    21     does not maintain a permanent database of credit information
    22     from which new credit reports are produced.
    23         (9)  A check services company or fraud prevention
    24     services company which issues reports on incidents of fraud
    25     or authorizations for the purpose of approving or processing
    26     negotiable instruments, electronic funds transfers or similar
    27     methods of payments.
    28         (10)  A deposit account information service company which
    29     issues reports regarding account closures due to fraud,
    30     substantial overdrafts, ATM abuse or similar negative
    20050H1975B2716                  - 4 -     

     1     information regarding a consumer to inquiring banks or other
     2     financial institutions for use only in reviewing a consumer's
     3     request for a deposit account at the inquiring bank or
     4     financial institution.
     5     (c)  Personal identification number.--Beginning June 1, 2006,
     6  consumer credit reporting agencies must provide consumers with a
     7  unique personal identification number or password to be used by
     8  the consumer when providing authorization for access to his
     9  credit file. In addition, the credit reporting agency shall
    10  simultaneously provide to the consumer in writing notification
    11  of:
    12         (1)  The process for receiving a consumer credit report
    13     or consumer credit file.
    14         (2)  The process for releasing a consumer credit report.
    15         (3)  The toll-free telephone number for requesting the
    16     release of a consumer credit report.
    17         (4)  Dispute procedures.
    18         (5)  The process for correcting a consumer report.
    19         (6)  Information on a consumer's right to bring an action
    20     in court or arbitrate a dispute.
    21     (d)  Request.--A consumer may request a replacement unique
    22  personal identification number or password to be used by the
    23  consumer when providing authorization for access to his credit
    24  file by written request, sent by certified mail, that includes
    25  clear and proper identification, sent to a consumer credit
    26  reporting agency.
    27     (e)  Authorization.--A consumer's express authorization to a
    28  consumer credit reporting agency shall include:
    29         (1)  Clear and proper identification.
    30         (2)  The unique personal identification number or
    20050H1975B2716                  - 5 -     

     1     password provided by the consumer credit reporting agency.
     2         (3)  The proper information regarding the time period for
     3     which the consumer credit report shall be available to users
     4     of the credit report.
     5         (4)  The proper information regarding the third party who
     6     is to receive the consumer credit report.
     7     (f)  Toll-free telephone number.--Each consumer credit
     8  reporting agency shall maintain a toll-free telephone number 24
     9  hours a day, seven days a week to accept the consumer's express
    10  authorization for the release of consumer credit reports and to
    11  accept the consumer's revocation of authorization to a consumer
    12  credit reporting agency to release the consumer's credit report
    13  to any creditor. The toll-free telephone number shall be
    14  included in any written disclosure by a consumer credit
    15  reporting agency to any consumer and shall be printed in a clear
    16  and conspicuous manner. In the event an automated answering
    17  system is utilized, calls shall be returned to the consumer no
    18  later than two hours after the time the call was received. In
    19  addition to the required toll-free telephone number, a credit-
    20  reporting agency may develop procedures involving the use of the
    21  facsimile, Internet or other electronic media to receive and
    22  process a request from a consumer to release a consumer credit
    23  report or to receive a consumer's revocation of authorization to
    24  release the consumer's consumer credit report.
    25     (g)  Notification.--The consumer may notify a consumer credit
    26  reporting agency to release the consumer's credit report to any
    27  creditor for any specified period of time provided:
    28         (1)  The request is in writing or by the toll-free
    29     telephone number provided in subsection (f), or by any means
    30     that a consumer credit reporting may offer, including use of
    20050H1975B2716                  - 6 -     

     1     the facsimile, Internet or other electronic media.
     2         (2)  The request shall specify the period of time that a
     3     consumer credit report may be released without prior express
     4     authorization.
     5         (3)  Clear and proper identification is provided.
     6         (4)  The unique personal identification number or
     7     password afforded by the consumer credit reporting agency is
     8     provided.
     9     (h)  Revocation.--A consumer may revoke the consumer's
    10  authorization to a consumer credit reporting agency to release
    11  the consumer's credit report to any creditor for any specified
    12  period of time provided:
    13         (1)  The request is in writing, or by the toll-free
    14     telephone number provided in subsection (f), or by any means
    15     that a consumer credit reporting may offer, including use of
    16     the facsimile, Internet or other electronic media.
    17         (2)  Clear and proper identification is afforded.
    18         (3)  The unique personal identification number or
    19     password provided by the consumer credit reporting agency is
    20     included.
    21     (i)  Third parties.--If a third party requests access to a
    22  consumer credit report and this request is in connection with an
    23  application for credit or any other use, and the consumer has
    24  not allowed the consumer's credit report to be accessed for that
    25  specific party or period of time, the third party shall treat
    26  the application as incomplete.
    27     (j)  Confirmation.--A consumer credit reporting agency shall
    28  not change the name, date of birth, Social Security number or
    29  address of a consumer in a credit report without sending a
    30  written confirmation of the change to the consumer within 30
    20050H1975B2716                  - 7 -     

     1  days of the change being posted to the consumer's file. No
     2  written confirmation is required for technical modifications of
     3  a consumer's official information, including name and street
     4  abbreviations, complete spellings or transposition of numbers or
     5  letters. In the case of an address change, the written
     6  confirmation shall be sent to both new address and to the former
     7  address.
     8     (k)  Fee restrictions.--A consumer credit reporting agency
     9  shall not impose a fee for:
    10         (1)  The first copy of a consumer credit report provided
    11     to a consumer each calendar year.
    12         (2)  The first issuance of a consumer's unique personal
    13     identification number or password.
    14         (3)  A request by a consumer to a consumer credit
    15     reporting agency to release the consumer's consumer credit
    16     report to any creditor for a specified period of time.
    17     (l)  Fees.--A consumer credit reporting agency may impose a
    18  reasonable charge on a consumer provided that the fee does not
    19  exceed $10:
    20         (1)  For the issuance of a consumer's unique personal
    21     identification number or password provided that the issuance
    22     is not the first such issuance.
    23         (2)  For the revocation of authorization to a consumer
    24     credit reporting agency to release the consumer's consumer
    25     credit report to any creditor for any specified period of
    26     time.
    27     (m)  Timely response.--Within 72 hours of receipt of a
    28  request, a consumer credit reporting agency shall complete a
    29  consumer's request to:
    30         (1)  Release the consumer's credit report.
    20050H1975B2716                  - 8 -     

     1         (2)  Revoke authorization to release a consumer credit
     2     report.
     3         (3)  Obtain a unique personal identification number or
     4     password.
     5     (n)  Enforcement of law.--A person who reasonably believes or
     6  reasonably suspects that he has been the victim of identity
     7  theft in violation of 18 Pa.C.S. § 4120 (relating to identity
     8  theft) may contact the local law enforcement agency in the
     9  jurisdiction where he resides and notwithstanding the fact that
    10  jurisdiction may lie elsewhere for investigation and prosecution
    11  of identity theft, the local law enforcement agency shall take
    12  the complaint and provide the complainant with a copy and refer
    13  the complaint to the appropriate law enforcement agency. Nothing
    14  in this section shall interfere with the discretion of a local
    15  law enforcement agency to allocate resources for investigations
    16  of crimes. A complaint filed under this subsection shall not be
    17  counted as an open case for purposes such as compiling open case
    18  statistics.
    19  Section 302.  Business records.
    20     (a)  General rule.--A business or public entity shall destroy
    21  or arrange for the destruction of a customer's records within
    22  its custody or control which contain personal information, which
    23  is no longer to be retained by the business or public entity, by
    24  shredding, erasing or otherwise modifying the personal
    25  information in those records to make it unreadable,
    26  undecipherable or nonreconstructible through generally available
    27  means.
    28     (b)  Disclosure of security breach.--A business that conducts
    29  business in this Commonwealth or any public entity that compiles
    30  or maintains computerized records that include personal
    20050H1975B2716                  - 9 -     

     1  information shall disclose any breach of security of those
     2  computerized records following discovery or notification of the
     3  breach to any customer who is a resident of this Commonwealth
     4  whose personal information was, or is reasonably believed to
     5  have been, accessed by an unauthorized person. The disclosure
     6  shall be made in the most expedient time possible and without
     7  unreasonable delay, consistent with the legitimate needs of law
     8  enforcement and measures necessary to determine the scope of the
     9  breach and restore the reasonable integrity of the data system.
    10  Disclosure shall not be required if the business or public
    11  entity establishes that misuse of the information is not
    12  reasonably possible. Any determination shall be documented in
    13  writing and retained for five years. A business or public entity
    14  that compiles or maintains computerized records that include
    15  personal information on behalf of another business or public
    16  entity shall notify that business or public entity, who shall
    17  notify its Pennsylvania customers of any breach of security of
    18  the computerized records immediately following discovery if the
    19  personal information was or is reasonably believed to have been
    20  accessed by an unauthorized person.
    21     (c)  Attorney General.--A business or public entity required
    22  under this section to disclose a breach of security of a
    23  customer's personal information shall, in advance of the
    24  disclosure to the customer, report the breach of security and
    25  any information pertaining to the breach to the Office of
    26  Attorney General for investigation or handling, which may
    27  include dissemination or referral to other appropriate law
    28  enforcement entities. The notification shall be delayed if a law
    29  enforcement agency determines that the notification will impede
    30  a criminal or civil investigation and that agency has made a
    20050H1975B2716                 - 10 -     

     1  request that the notification be delayed. The notification shall
     2  be made after the law enforcement agency determines that its
     3  disclosure will not compromise the investigation and notifies
     4  that business or public entity.
     5     (d)  Notice.--For purposes of this section, notice may be
     6  provided by one of the following methods:
     7         (1)  Written 319    notice.
     8         (2)  Electronic notice, if the notice provided is
     9     consistent with the provisions regarding electronic records
    10     and signatures set forth in the Electronic Signatures in
    11     Global and National Commerce Act (Public Law 106-229, 15
    12     U.S.C. § 7001 et seq.).
    13         (3)  Substitute notice, if the business or public entity
    14     demonstrates that the cost of providing notice would exceed
    15     $250,000, or that the affected class of subject persons to be
    16     notified exceeds 500,000, or the business or public entity
    17     does not have sufficient contact information. Substitute
    18     notice shall consist of all of the following:
    19             (i)  E-mail notice when the business or public entity
    20         has an e-mail address.
    21             (ii)  Conspicuous posting of the notice on the
    22         Internet website page of the business or public entity,
    23         if the business or public entity maintains one.
    24             (iii)  Notification to major Statewide media.
    25     (e)  Exception.--Notwithstanding subsection (d), a business
    26  or public entity that maintains its own notification procedures
    27  as part of an information security policy for the treatment of
    28  personal information, and is otherwise consistent with the
    29  requirements of this section, shall be deemed to be in
    30  compliance with the notification requirements of this section if
    20050H1975B2716                 - 11 -     

     1  the business or public entity notifies subject customers in
     2  accordance with its policies in the event of a breach of
     3  security of the system.
     4     (f)  Additional notification.--In addition to any other
     5  disclosure or notification required under this section, in the
     6  event that a business or public entity discovers circumstances
     7  requiring notification pursuant to this section of more than
     8  1,000 persons at one time, the business or public entity shall
     9  also notify, without unreasonable delay, all consumer reporting
    10  agencies that compile or maintain files on consumers on a
    11  nationwide basis, as defined by section 603(p) of the Fair
    12  Credit Reporting Act (Public Law 91-508, 15 U.S.C. § 1681a(p)),
    13  of the timing, distribution and content of the notices.
    14                             CHAPTER 5
    15                             PROCEDURES
    16  Section 501.  Distribution of information.
    17     A credit reporting agency shall create reasonable procedures
    18  to prevent a consumer credit report or information from a
    19  consumer's file from being provided to any third party for
    20  marketing purposes or for any offer of credit not requested by
    21  the consumer. This section does not apply to the use of
    22  information by a credit grantor for purposes related to an
    23  existing credit relationship.
    24  Section 502.  Dispute procedure.
    25     If the completeness or accuracy of information contained in a
    26  consumer's file is disputed by the consumer and the consumer
    27  notifies the consumer reporting agency of the dispute, the
    28  agency shall reinvestigate the disputed information free of
    29  charge and record the current status of the disputed information
    30  no later than the 30th business day after the date on which the
    20050H1975B2716                 - 12 -     

     1  agency receives the notice. The consumer reporting agency shall
     2  provide the consumer with the option of notifying the agency of
     3  a dispute concerning the consumer's file by speaking directly to
     4  a representative of the agency. No disputed debt shall be
     5  included in a credit report without first obtaining a written
     6  record indicating that judgment has been entered in favor of a
     7  debt collector.
     8                             CHAPTER 7
     9             CONFIDENTIALITY OF SOCIAL SECURITY NUMBERS
    10  Section 701.  Prohibitions.
    11     (a)  General rule.--A person or entity, not including a State
    12  or local agency, may not do any of the following:
    13         (1)  Publicly post or publicly display in any manner an
    14     individual's Social Security number.
    15         (2)  Print an individual's Social Security number on any
    16     card required for the individual to access products or
    17     services provided by the person or entity.
    18         (3)  Require an individual to transmit the individual's
    19     Social Security number over the Internet website unless the
    20     connection is secure or the Social Security number is
    21     encrypted.
    22         (4)  Require an individual to use the individual's Social
    23     Security number to access an Internet website unless a
    24     password or unique personal identification number or other
    25     authentication device is also required to access the Internet
    26     website.
    27         (5) (i)  Print an individual's Social Security number on
    28         any materials that are mailed to the individual unless
    29         Federal or State law requires the Social Security number
    30         to be on the document to be mailed.
    20050H1975B2716                 - 13 -     

     1             (ii)  Notwithstanding subparagraph (i), applications
     2         and forms sent by mail may include Social Security
     3         numbers.
     4     (b)  Applicability.--Except as provided in subsection (c),
     5  subsection (a) applies to the use of Social Security numbers on
     6  or after January 1, 2006.
     7     (c)  Use prior to effective date.--Except as provided in
     8  subsection (e), a person or entity, not including a State or
     9  local entity that has used, prior to January 1, 2006, an
    10  individual's Social Security number in a manner inconsistent
    11  with subsection (a) may continue using that individual's Social
    12  Security number in that manner on or after January 1, 2006, if
    13  all of the following conditions are met:
    14         (1)  The use of the Social Security number is continuous.
    15     If the use is discontinued for any reason, subsection (a)
    16     shall apply.
    17         (2)  The individual is provided an annual disclosure,
    18     commencing in the year 2005, informing the individual that
    19     the individual has the right to discontinue use of the
    20     individual's Social Security number in a manner prohibited by
    21     subsection (a).
    22         (3)  If a written request by an individual to discontinue
    23     the use of the individual's Social Security number in a
    24     manner prohibited by subsection (a) is received, the person
    25     or entity shall implement the request within 30 days of the
    26     receipt of the request. The person or entity may not impose a
    27     fee or charge for implementing the request.
    28         (4)  The person or entity, not including a State or local
    29     agency, does not deny services to the individual because the
    30     individual makes a written request pursuant to this
    20050H1975B2716                 - 14 -     

     1     subsection.
     2     (d)  Construction.--This section shall not be construed to
     3  prohibit the collection, use or release of a Social Security
     4  number as required by Federal or State law or the use of a
     5  Social Security number for internal verification or
     6  administrative purposes by a person or entity.
     7     (e)  Exceptions.--In the case of a health care service plan,
     8  a provider of health care, an insurer or pharmacy benefits
     9  manager or an agent of any of these, this section shall become
    10  operative as follows:
    11         (1)  On or before July 1, 2006, a health care service
    12     plan, a provider of health care, an insurer or pharmacy
    13     benefits manager or an agent of any of these shall comply
    14     with subsection (a)(1), (3), (4) and (5) as these
    15     requirements pertain to existing individual policyholders.
    16         (2)  On or before July 1, 2006, a health care service
    17     plan, a provider of health care, an insurer or pharmacy
    18     benefits manager or an agent of any of these shall comply
    19     with subsection (a) as these requirements pertain to new
    20     individual policyholders and new employer groups for policies
    21     issued on or after July 1, 2006.
    22     (f)  Cooperation.--A health care service plan, a provider of
    23  health care, an insurer or pharmacy benefits manager or an agent
    24  of any of these entities shall make reasonable efforts to
    25  cooperate, through systems testing and other means, to ensure
    26  the requirements of this chapter are implemented on or before
    27  the dates specified in this chapter.
    28  Section 702.  Limitations of use of Social Security numbers by
    29                 governmental entities.
    30     Prior to posting or requiring the posting of a document in a
    20050H1975B2716                 - 15 -     

     1  place of general public circulation, an agency, board,
     2  department, commission, committee, branch, instrumentality or
     3  authority of the Commonwealth or an agency, board, committee,
     4  department, branch, instrumentality, commission or authority of
     5  any political subdivision of the Commonwealth shall take all
     6  reasonable steps to redact any Social Security numbers from the
     7  documents.
     8                             CHAPTER 11
     9                      MISCELLANEOUS PROVISIONS
    10  Section 1101.  Damages.
    11     Any consumer damaged by an intentional, reckless or negligent
    12  violation of this act may bring an action for and shall be
    13  entitled to recovery of actual damages, plus reasonable attorney
    14  fees, court costs and other reasonable costs of prosecution of
    15  the suit.
    16  Section 1102.  Violations.
    17     (a)  Concealment.--A person having knowledge of a security
    18  breach requiring notice to individuals under this act who
    19  intentionally and willfully conceals the fact of or information
    20  related to the security breach commits a felony of the first
    21  degree.
    22     (b)  Unlawful use of identifying information.--During and in
    23  relation to any felony violation, a person who knowingly
    24  obtains, accesses or transmits, without lawful authority, a
    25  means of identification of another person may, in addition to
    26  the punishment provided for the felony, be sentenced to serve up
    27  to two additional years of imprisonment.
    28  Section 1103.  Effective date.
    29     This act shall take effect in 60 days.

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