PRIOR PRINTER'S NO. 605                       PRINTER'S NO. 1806

THE GENERAL ASSEMBLY OF PENNSYLVANIA


HOUSE BILL

No. 538 Session of 1983


        INTRODUCED BY KUKOVICH, DeWEESE, WAMBACH, IRVIS, SEVENTY, TIGUE,
           WACHOB, CIMINI, WOZNIAK, SWEET, GALLAGHER, COWELL, WILSON,
           ARTY, FATTAH, AFFLERBACH, OLIVER, PRATT, GRUPPO, LEVIN,
           PISTELLA, HOEFFEL, CAWLEY, ZWIKL, J. L. WRIGHT, EVANS,
           SHOWERS, LLOYD, FARGO, CLARK, MICOZZIE, PETRARCA, BELARDI,
           COY, HALUSKA, MICHLOVIC, LETTERMAN, D. R. WRIGHT, DAWIDA,
           MORRIS, LASHINGER, BLAUM, VAN HORNE, PRESTON, WARGO, JACKSON,
           BELFANTI, MERRY, BALDWIN, GANNON, STEIGHNER, PERZEL, COHEN,
           FISCHER, ITKIN, F. E. TAYLOR, DeLUCA, DAVIES, RICHARDSON,
           McHALE, MURPHY, McINTYRE, MAYERNIK, COLAFELLA, WIGGINS AND
           TELEK, MARCH 21, 1983

        AS REPORTED FROM COMMITTEE ON CONSUMER AFFAIRS, HOUSE OF
           REPRESENTATIVES, AS AMENDED, SEPTEMBER 28, 1983

                                     AN ACT

     1  Requiring all consumer contracts to be written in plain           <--
     2     language.

     3                         TABLE OF CONTENTS
     4     Section  1.  Short title.
     5     Section  2.  Legislative findings and intent.
     6     Section  3.  Definitions.
     7     Section  4.  Application of act.
     8     Section  5.  Tests of readability.
     9     Section  6.  Guidelines for averaging sentences and
    10                  syllables.
    11     Section  7.  Damages, other remedies, and enforcement.
    12     Section  8.  Limitations on liability.
    13     Section  9.  Language required by other law.

     1     Section 10.  Invalid consumer contract provisions.
     2     Section 11.  Other rights and defenses preserved.
     3     Section 12.  Effective date.
     4  REQUIRING ALL CONSUMER CONTRACTS TO BE WRITTEN IN PLAIN           <--
     5     LANGUAGE.

     6                         TABLE OF CONTENTS
     7     SECTION  1.  SHORT TITLE.
     8     SECTION  2.  LEGISLATIVE FINDINGS AND INTENT.
     9     SECTION  3.  DEFINITIONS.
    10     SECTION  4.  APPLICATION OF ACT; INTERPRETATION.
    11     SECTION  5.  TESTS OF READABILITY.
    12     SECTION  6.  LANGUAGE REQUIRED BY OTHER LAW.
    13     SECTION  7.  DAMAGES; ENFORCEMENT; ASSURANCE OF VOLUNTARY
    14                     COMPLIANCE.
    15     SECTION  8.  LIMITATIONS ON LIABILITY.
    16     SECTION  9.  REVIEW BY ATTORNEY GENERAL.
    17     SECTION 10.  WAIVER OF RIGHTS INVALID.
    18     SECTION 11.  OTHER RIGHTS AND REMEDIES PRESERVED.
    19     SECTION 12.  EFFECTIVE DATE.
    20     The General Assembly of the Commonwealth of Pennsylvania
    21  hereby enacts as follows:
    22  Section 1.  Short title.                                          <--
    23     This act is named and may be cited as the Plain Language
    24  Consumer Contract Act.
    25  Section 2.  Legislative findings and intent.
    26     (a)  Legislative findings.--The General Assembly finds that
    27  most consumer contracts are written and arranged in a way that
    28  makes them hard for consumers to understand. Competition would
    29  be aided if these contracts were easier to understand.
    30     (b)  Legislative intent.--By passing this act, the General

    19830H0538B1806                  - 2 -

     1  Assembly wants to promote the writing of consumer contracts in
     2  plain language. This act will protect consumers from making
     3  contracts that they do not understand. It will help consumers to
     4  know better their rights and duties under those contracts. This
     5  act must be liberally interpreted to protect consumers.
     6  Section 3.  Definitions.
     7     The following words and phrases when used in this act have
     8  the meanings given to them in this section:
     9     "Consumer" means a man or woman, or both, who borrows, buys,
    10  leases or obtains credit, money, services or property under a
    11  consumer contract.
    12     "Consumer contract" or "contract" means a written agreement
    13  made mainly for personal, family or household purposes in which
    14  a consumer does any of the following:
    15         (1)  Borrows money.
    16         (2)  Buys, leases or rents for cash or on credit personal
    17     property, real property or services.
    18         (3)  Obtains credit.
    19         (4)  Obtains insurance coverage. This act also applies to
    20     the statements of a group insurance policy that are given out
    21     to members of the group.
    22  Section 4.  Application of act.
    23     (a)  General application.--This act applies to all consumer
    24  contracts that are made, solicited or intended to be performed
    25  in this Commonwealth.
    26     (b)  Exclusions.--This act does not apply to the following:
    27         (1)  Property descriptions in deeds and mortgages, real
    28     estate certificates of title, and title insurance contracts.
    29         (2)  Contracts to buy securities.
    30         (3)  Contracts between people who are not acting in the
    19830H0538B1806                  - 3 -

     1     usual course of business.
     2  Section 5.  Tests of readability.
     3     (a)  General rule.--All consumer contracts made or renewed
     4  after the effective date of this act must be written and
     5  organized so they are easy to read and understand.
     6     (b)  Language requirements.--A contract must pass all six of
     7  the following language tests:
     8         (1)  The contract as a whole has sentences with an
     9     average of no more than 20 words.
    10         (2)  It has words with an average of no more than 1.5
    11     syllables.
    12         (3)  It does not use technical legal terms, Latin words,
    13     archaic English, words specially defined in the consumer
    14     contract, or everyday words used in a specialized legal
    15     sense.
    16         (4)  It uses only the personal pronouns you, your or
    17     yours when referring to the consumers in the body of the
    18     contract. It uses only we, us, or our when referring to the
    19     creditor, lessor, insurer, or seller in the body of the
    20     contract.
    21         (5)  It does not have sentences with double negatives or
    22     exceptions to exceptions.
    23         (6)  It does not have bare references to other provisions
    24     in the same contract, to outside documents, or to laws of any
    25     type. References must clearly describe their substance.
    26     (c)  Visual requirements.--A contract must pass all four of
    27  the following visual tests:
    28         (1)  The type is at least 10 point in size.
    29         (2)  It has line length, column width, margins, and
    30     spacing between lines and paragraphs that make the contract
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     1     easy to read.
     2         (3)  It captions each section in boldface type of at
     3     least 12 point in size. If the contract is typed, the
     4     captions are underlined.
     5         (4)  It uses ink that contrasts sharply with the paper.
     6     (d)  Consumer restrictions highlighted.--
     7         (1)  A contract must have a statement on its front page,
     8     in a box, that highlights all of the following:
     9             (i)  Limitations on making claims, filing a lawsuit,
    10         the type of relief or warranties.
    11             (ii)  Waivers or limitations of rights.
    12             (iii)  Exclusions.
    13             (iv)  Property that may be taken or affected if the
    14         consumer does not meet the terms of the contract.
    15         (2)  The highlighted statement must be in 10-point
    16     boldface type and not in all capitals. It must have this
    17     caption in all capitals: "PLEASE READ THIS" in 12-point
    18     boldface type. If the contract is typed, the text of the
    19     statement must be underlined and the caption "PLEASE READ
    20     THIS" in all capitals.
    21         (3)  Any part of the contract that must be highlighted
    22     under this subsection but is not highlighted as required is
    23     void, not just voidable.
    24  Section 6.  Guidelines for averaging sentences and syllables.
    25     (a)  General guidelines.--The following guidelines are to be
    26  used to check compliance with the tests of readability set out
    27  in section 5:
    28         (1)  Do not count words or numbers used in titles,
    29     headings, section and paragraph numbers, date lines, and
    30     signature lines. Do not count language required by statute,
    19830H0538B1806                  - 5 -

     1     regulation or rule.
     2         (2)  A "sentence" is a unit of written language that ends
     3     with a period, question mark, or exclamation point. Disregard
     4     paragraph breaks, colons, semicolons, or dashes.
     5         (3)  A "syllable" is a unit of spoken language made up of
     6     one or more letters of a word, as the word is divided by any
     7     dictionary. Count the syllables in words as they are
     8     pronounced. Count abbreviations, numbers, or symbols as one-
     9     syllable words. If there are two or more accepted ways to
    10     pronounce a word, use the one with fewer syllables. If in
    11     doubt, check a dictionary.
    12     (b)  How to average words per sentence.--Count the total
    13  number of words and sentences in the whole contract, except for
    14  the items listed in subsection (a)(1). Then divide the number of
    15  words by the number of sentences. This gives you the average
    16  number of words per sentence.
    17     (c)  How to average syllables per word.--Count the total
    18  number of syllables and words in the whole contract, except for
    19  the items listed in subsection (a)(1). Then divide the number of
    20  syllables by the number of words. This gives you the average
    21  number of syllables per word.
    22  Section 7.  Damages, other remedies, and enforcement.
    23     (a)  Damages and other remedies.--Any creditor, lessor,
    24  insurer, or seller who does not comply with the tests of
    25  readability set out in section 5 is liable to that consumer for
    26  all of these items:
    27         (1)  Out-of-pocket damages.
    28         (2)  Statutory damages of $500. If the total amount of
    29     the contract is less than $500, the damages are the total
    30     amount of the contract.
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     1         (3)  Court costs and reasonable attorney's fees.
     2         (4)  Any equitable and other relief that the court thinks
     3     necessary and proper.
     4     (b)  Enforcement.--The Attorney General or a district
     5  attorney may bring a lawsuit in the name of the Commonwealth
     6  against any person to enforce this act. In this lawsuit the
     7  Attorney General or district attorney may seek equitable and
     8  legal relief, including stopping violations of the act from
     9  occurring, getting the consumer's money back, and seeking
    10  statutory damages.
    11     (c)  Assurance of voluntary compliance.--The Attorney General
    12  or a district attorney may also accept an assurance of voluntary
    13  compliance as to any suspected violation of this act from any
    14  person who has done or was about to do the act thought to be a
    15  violation. The assurance may include an agreement to give back
    16  to consumers their money or property. The assurance must be in
    17  writing and must be filed with the court of common pleas where
    18  the suspected violator lives, has his main place of business, or
    19  is doing business, or with the Commonwealth Court. When filed,
    20  the assurance has the same force and effect as a court order.
    21  The assurance is not an admission of violation for any purpose.
    22  The Attorney General or a district attorney may at any time
    23  reopen a matter closed by an assurance for more proceedings in
    24  the public interest.
    25  Section 8.  Limitations on liability.
    26     (a)  Limitations generally.--There will be no liability under
    27  section 7 if any of the following occur:
    28         (1)  The contract has been carried out by all the parties
    29     or their rights and duties have been fulfilled.
    30         (2)  The contract was drawn up only by the consumer.
    19830H0538B1806                  - 7 -

     1         (3)  The creditor, seller, insurer, or lessor shows by a
     2     preponderance of the evidence that its violation of the act
     3     was not intentional and that the violation was the result of
     4     a good faith clerical error. This error must have happened in
     5     spite of the use of reasonable procedures that were designed
     6     to avoid this type of error.
     7     (b)  Time limit for starting a lawsuit.--A lawsuit under this
     8  act must be started within four years after the date on which
     9  the contract was last signed.
    10  Section 9.  Language required by other law.
    11     The use of specific language required by Federal or State
    12  statute, regulation, or rule does not violate this act. This
    13  language must be excluded when using the tests of readability
    14  set out in section 5.
    15  Section 10.  Invalid consumer contract provisions.
    16     (a)  Contract provisions that violate the act.--Any part of a
    17  contract that does not pass any of the tests of readability set
    18  out in section 5, except for the test for averages of sentences
    19  and syllables, is void, not just voidable, as used against a
    20  consumer. A creditor, lessor, insurer, or seller may not void
    21  the entire contract solely because a consumer voids one or more
    22  sections as allowed by this section.
    23     (b)  Waiver of rights invalid.--A consumer cannot waive the
    24  rights given by this act. Such a waiver is void, not just
    25  voidable.
    26  Section 11.  Other rights and defenses preserved.
    27     A consumer may make any claim or raise any defense that he or
    28  she could have used if this act were not in effect.
    29  Section 12.  Effective date.
    30     This act will take effect in one year.
    19830H0538B1806                  - 8 -

     1  SECTION 1.  SHORT TITLE.                                          <--
     2     THIS ACT SHALL BE KNOWN AND MAY BE CITED AS THE PLAIN
     3  LANGUAGE CONSUMER CONTRACT ACT.
     4  SECTION 2.  LEGISLATIVE FINDINGS AND INTENT.
     5     (A)  LEGISLATIVE FINDINGS.--THE GENERAL ASSEMBLY FINDS THAT
     6  MANY CONSUMER CONTRACTS ARE WRITTEN, ARRANGED AND DESIGNED IN A
     7  WAY THAT MAKES THEM HARD FOR CONSUMERS TO UNDERSTAND.
     8  COMPETITION WOULD BE AIDED IF THESE CONTRACTS WERE EASIER TO
     9  UNDERSTAND.
    10     (B)  LEGISLATIVE INTENT.--BY PASSING THIS ACT, THE GENERAL
    11  ASSEMBLY WANTS TO PROMOTE THE WRITING OF CONSUMER CONTRACTS IN
    12  PLAIN LANGUAGE. THIS ACT WILL PROTECT CONSUMERS FROM MAKING
    13  CONTRACTS THAT THEY DO NOT UNDERSTAND. IT WILL HELP CONSUMERS TO
    14  KNOW BETTER THEIR RIGHTS AND DUTIES UNDER THOSE CONTRACTS.
    15  SECTION 3.  DEFINITIONS.
    16     THE FOLLOWING WORDS AND PHRASES WHEN USED IN THIS ACT SHALL
    17  HAVE THE MEANINGS GIVEN TO THEM IN THIS SECTION UNLESS THE
    18  CONTEXT CLEARLY INDICATES OTHERWISE:
    19     "CONSUMER."  ANY INDIVIDUAL WHO BORROWS, BUYS, LEASES OR
    20  OBTAINS CREDIT, MONEY, SERVICES OR PROPERTY UNDER A CONSUMER
    21  CONTRACT.
    22     "CONSUMER CONTRACT" OR "CONTRACT."  A WRITTEN AGREEMENT MADE
    23  MAINLY FOR PERSONAL, FAMILY OR HOUSEHOLD PURPOSES IN WHICH A
    24  CONSUMER DOES ANY OF THE FOLLOWING:
    25         (1)  BORROWS MONEY.
    26         (2)  BUYS, LEASES OR RENTS PERSONAL PROPERTY, REAL
    27     PROPERTY OR SERVICES FOR CASH OR ON CREDIT.
    28         (3)  OBTAINS CREDIT.
    29  SECTION 4.  APPLICATION OF ACT; INTERPRETATION.
    30     (A)  GENERAL RULE.--THIS ACT APPLIES TO ALL CONTRACTS THAT
    19830H0538B1806                  - 9 -

     1  ARE MADE, SOLICITED OR INTENDED TO BE PERFORMED IN THIS
     2  COMMONWEALTH.
     3     (B)  EXCLUSIONS.--THIS ACT DOES NOT APPLY TO THE FOLLOWING:
     4         (1)  PROPERTY DESCRIPTIONS IN DEEDS AND MORTGAGES, REAL
     5     ESTATE CERTIFICATES OF TITLE AND TITLE INSURANCE CONTRACTS.
     6         (2)  CONTRACTS TO BUY SECURITIES.
     7         (3)  CONTRACTS BETWEEN PARTIES WHO ARE NOT ACTING IN THE
     8     USUAL COURSE OF BUSINESS.
     9         (4)  CONTRACTS OF INSURANCE.
    10     (C)  INTERPRETATION.--THIS ACT MUST BE LIBERALLY INTERPRETED
    11  TO PROTECT CONSUMERS.
    12  SECTION 5.  TESTS OF READABILITY.
    13     (A)  GENERAL RULE.--ALL CONSUMER CONTRACTS MADE OR RENEWED
    14  AFTER THE EFFECTIVE DATE OF THIS ACT SHALL BE WRITTEN, ORGANIZED
    15  AND DESIGNED SO THEY ARE EASY TO READ AND UNDERSTAND.
    16     (B)  LANGUAGE REQUIREMENTS.--A CONTRACT SHALL PASS ALL TEN OF
    17  THE FOLLOWING LANGUAGE TESTS:
    18         (1)  IT USES SHORT WORDS, SENTENCES AND PARAGRAPHS AS
    19     MUCH AS POSSIBLE THROUGHOUT THE CONTRACT.
    20         (2)  IT USES ACTIVE VERB FORMS AS MUCH AS POSSIBLE.
    21         (3)  IT DOES NOT USE TECHNICAL LEGAL TERMS EXCEPT THOSE
    22     TERMS COMMONLY UNDERSTOOD, SUCH AS "MORTGAGE" AND "WARRANTY."
    23         (4)  IT DOES NOT USE WORDS WITH OBSOLETE MEANINGS OR
    24     LATIN, FRENCH AND ARCHAIC ENGLISH WORDS.
    25         (5)  IF THE CONTRACT DEFINES WORDS, THEY ARE DEFINED IN A
    26     SENSE THAT IS COMMONLY UNDERSTOOD.
    27         (6)  IT DOES NOT USE WORDS THAT DIFFER IN THEIR LEGAL
    28     MEANING FROM THEIR ORDINARY MEANING. THIS REQUIREMENT DOES
    29     NOT INCLUDE THOSE WORDS THAT ARE GIVEN ADDITIONAL MEANINGS BY
    30     LAW OR REGULATION, SUCH AS "FULL WARRANTY."
    19830H0538B1806                 - 10 -

     1         (7)  IT USES PERSONAL PRONOUNS, THE ACTUAL OR SHORTENED
     2     NAMES OF THE PARTIES TO THE CONTRACT, OR BOTH, WHEN REFERRING
     3     TO THOSE PARTIES. HOWEVER, A CONTRACT FOR THE SALE OF REAL
     4     ESTATE OR PERSONAL PROPERTY MAY USE THE TERMS "SELLER" AND
     5     "BUYER" WHEN REFERRING TO THE PARTIES. A CONTRACT IN WHICH
     6     CREDIT IS GRANTED MAY USE THE TERMS "LENDER" AND "BORROWER."
     7         (8)  IT DOES NOT USE SENTENCES WITH DOUBLE NEGATIVES OR
     8     EXCEPTIONS TO EXCEPTIONS.
     9         (9)  IT DOES NOT USE COMPLEX CONDITIONAL SENTENCES. THIS
    10     MEANS THAT NO SENTENCE SHOULD HAVE MORE THAN ONE SIMPLE
    11     CONDITIONAL CLAUSE.
    12         (10)  IT DOES NOT HAVE REFERENCES TO OTHER PROVISIONS IN
    13     THE SAME CONTRACT, TO OUTSIDE DOCUMENTS OR TO ANY LAWS OF ANY
    14     TYPE UNLESS THE REFERENCE CLEARLY DESCRIBES THE SUBSTANCE OF
    15     THE ITEM TO WHICH IT RELATES.
    16     (C)  VISUAL REQUIREMENTS.--A CONTRACT SHALL PASS ALL FIVE OF
    17  THE FOLLOWING VISUAL TESTS:
    18         (1)  THE TYPE IS AT LEAST 10-POINT IN SIZE, EXCEPT FOR
    19     THE DISCLOSURES IN CONSUMER CREDIT CONTRACTS THAT ARE
    20     REQUIRED BY THE FEDERAL TRUTH IN LENDING ACT.
    21         (2)  IT HAS LINE LENGTH, COLUMN WIDTH, MARGINS AND
    22     SPACING BETWEEN LINES AND PARAGRAPHS THAT MAKE THE CONTRACT
    23     EASY TO READ.
    24         (3)  IT CAPTIONS EACH SECTION IN BOLDFACE TYPE OF AT
    25     LEAST 12-POINT IN SIZE, EXCEPT FOR THE DISCLOSURES IN
    26     CONSUMER CREDIT CONTRACTS THAT ARE REQUIRED BY THE FEDERAL
    27     TRUTH IN LENDING ACT. IF THE CONTRACT IS TYPED, THE CAPTIONS
    28     ARE UNDERLINED.
    29         (4)  IT USES INK THAT CONTRASTS SHARPLY WITH THE PAPER.
    30         (5)  IT HAS A TABLE OF CONTENTS OR ALPHABETICAL INDEX IF
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     1     THE CONTRACT HAS MORE THAN 3,000 WORDS.
     2     (D)  CONSUMER RESTRICTIONS HIGHLIGHTED.--
     3         (1)  A CONTRACT SHALL HAVE A STATEMENT ON ITS FRONT PAGE,
     4     IN A BOX, THAT HIGHLIGHTS ALL OF THE FOLLOWING:
     5             (I)  A GENERAL DESCRIPTION OF THE PROPERTY THAT MAY
     6         BE TAKEN OR AFFECTED IF THE CONSUMER DOES NOT MEET THE
     7         TERMS OF THE CONTRACT.  THE STATEMENT IS NOT REQUIRED TO
     8         LIST ALL POSSIBLE EXEMPTIONS. AS IT MAY APPLY, THE
     9         FOLLOWING STATEMENT MAY BE USED: "IF YOU DO NOT MAKE YOUR
    10         PAYMENTS ON TIME, YOU MAY LOSE YOUR HOUSE, THE PROPERTY
    11         THAT YOU BOUGHT WITH THIS LOAN, OTHER HOUSEHOLD GOODS AND
    12         FURNITURE, YOUR MOTOR VEHICLE OR MONEY IN YOUR ACCOUNT
    13         WITH US."
    14             (II)  CONTRACT WAIVERS OF A CONSUMER'S RIGHTS.
    15         (2)  IF THE CONTRACT IS PRINTED, THE HIGHLIGHTED
    16     STATEMENT SHALL APPEAR IN 10-POINT BOLDFACE TYPE AND NOT IN
    17     ALL CAPITALS BUT SHALL HAVE THIS CAPTION IN ALL CAPITALS:
    18     "PLEASE READ THIS"  IN 12-POINT BOLDFACE TYPE. IF THE
    19     CONTRACT IS TYPED, THE TEXT OF THE STATEMENT SHALL BE
    20     UNDERLINED AND THE CAPTION "PLEASE READ THIS" IN ALL
    21     CAPITALS.
    22         (3)  IF THE DISCLOSURES REQUIRED BY THE FEDERAL TRUTH IN
    23     LENDING ACT ARE MADE ON THE CONTRACT, THEN THE HIGHLIGHTED
    24     STATEMENT OF CONSUMER RESTRICTIONS SHALL APPEAR IMMEDIATELY
    25     FOLLOWING THESE DISCLOSURES.
    26     (E)  RULES AND REGULATIONS.--THE ATTORNEY GENERAL MAY, IN THE
    27  MANNER PROVIDED BY LAW, ADOPT RULES AND REGULATIONS TO CLARIFY
    28  FURTHER THE REQUIREMENTS OF SUBSECTION (D).
    29  SECTION 6.  LANGUAGE REQUIRED BY OTHER LAW.
    30     THE USE OF SPECIFIC LANGUAGE REQUIRED BY A FEDERAL OR STATE
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     1  STATUTE, RULE OR REGULATION DOES NOT VIOLATE THIS ACT. THIS
     2  REQUIRED LANGUAGE SHALL BE EXCLUDED WHEN USING THE TESTS OF
     3  READABILITY SET OUT IN SECTION 5.
     4  SECTION 7.  DAMAGES; ENFORCEMENT; ASSURANCE OF VOLUNTARY
     5                 COMPLIANCE.
     6     (A)  DAMAGES AND OTHER REMEDIES.--ANY CREDITOR, LESSOR OR
     7  SELLER WHO DOES NOT COMPLY WITH THE TESTS OF READABILITY SET OUT
     8  IN SECTION 5 IS LIABLE TO THAT CONSUMER FOR ALL OF THE FOLLOWING
     9  ITEMS:
    10         (1)  OUT-OF-POCKET EXPENSES.
    11         (2)  STATUTORY DAMAGES OF $100. IF THE TOTAL AMOUNT OF
    12     THE CONTRACT IS LESS THAN $100, THE DAMAGES ARE THE TOTAL
    13     AMOUNT OF THE CONTRACT.
    14         (3)  COURT COSTS AND REASONABLE ATTORNEY'S FEES.
    15         (4)  ANY EQUITABLE AND OTHER RELIEF ORDERED BY THE COURT.
    16     (B)  ENFORCEMENT.--THE ATTORNEY GENERAL OR A DISTRICT
    17  ATTORNEY MAY BRING A LAWSUIT IN THE NAME OF THE COMMONWEALTH
    18  AGAINST ANY PERSON TO ENFORCE THIS ACT. THE ATTORNEY GENERAL OR
    19  DISTRICT ATTORNEY MAY SEEK EQUITABLE AND LEGAL RELIEF, INCLUDING
    20  THE STOPPING OF VIOLATIONS OF THE ACT, THE RECOVERY OF MONEY
    21  LOST BY CONSUMERS AND STATUTORY DAMAGES.
    22     (C)  ASSURANCE OF VOLUNTARY COMPLIANCE.--THE ATTORNEY GENERAL
    23  OR A DISTRICT ATTORNEY MAY ALSO ACCEPT AN ASSURANCE OF VOLUNTARY
    24  COMPLIANCE AS TO ANY SUSPECTED VIOLATION OF THIS ACT FROM ANY
    25  PERSON WHO HAS DONE OR WAS ABOUT TO DO THE ACT THOUGHT TO BE A
    26  VIOLATION. THE ASSURANCE MAY INCLUDE AN AGREEMENT TO GIVE BACK
    27  ANY MONEY OR PROPERTY BELONGING TO A CONSUMER. THE ASSURANCE
    28  SHALL BE IN WRITING AND SHALL BE FILED WITH THE COURT OF COMMON
    29  PLEAS OF THE JUDICIAL DISTRICT WHERE THE SUSPECTED VIOLATOR
    30  RESIDES, HAS HIS MAIN PLACE OF BUSINESS OR IS DOING BUSINESS OR
    19830H0538B1806                 - 13 -

     1  WITH THE COMMONWEALTH COURT. WHEN FILED, THE ASSURANCE HAS THE
     2  SAME EFFECT AS A COURT ORDER. THE ASSURANCE IS NOT AN ADMISSION
     3  OF A VIOLATION FOR ANY PURPOSE. THE ATTORNEY GENERAL OR A
     4  DISTRICT ATTORNEY MAY AT ANY TIME REOPEN A MATTER CLOSED BY AN
     5  ASSURANCE FOR MORE PROCEEDINGS IN THE PUBLIC INTEREST.
     6  SECTION 8.  LIMITATIONS ON LIABILITY.
     7     (A)  LIMITATIONS GENERALLY.--THERE SHALL BE NO LIABILITY
     8  UNDER SECTION 7 IF ANY OF THE FOLLOWING OCCUR:
     9         (1)  ALL PARTIES HAVE FINISHED WHAT WAS REQUIRED UNDER
    10     THE CONTRACT.
    11         (2)  THE CONSUMER WROTE THE CONTRACT OR THE PART OF IT
    12     THAT VIOLATES THIS ACT.
    13         (3)  THE CREDITOR, SELLER OR LESSOR SHOWS BY A
    14     PREPONDERANCE OF THE EVIDENCE THAT ITS VIOLATION OF THE ACT
    15     WAS NOT INTENTIONAL AND THAT IT ATTEMPTED IN GOOD FAITH TO
    16     COMPLY WITH THIS ACT. THE VIOLATION MUST HAVE HAPPENED IN
    17     SPITE OF THE USE OF REASONABLE PROCEDURES THAT WERE DESIGNED
    18     TO AVOID THIS TYPE OF VIOLATION.
    19         (4)  THE CONTRACT HAS BEEN CERTIFIED BY THE ATTORNEY
    20     GENERAL TO BE IN COMPLIANCE WITH THIS ACT.
    21     (B)  TIME LIMIT FOR STARTING A LAWSUIT.--A LAWSUIT UNDER THIS
    22  ACT MUST BE STARTED WITHIN FOUR YEARS FROM THE DATE ON WHICH THE
    23  CONTRACT WAS LAST SIGNED.
    24  SECTION 9.  REVIEW BY ATTORNEY GENERAL.
    25     (A)  ADVISORY OPINION.--A CREDITOR, SELLER, LESSOR OR ANY
    26  PERSON WHO PREPARES AND SELLS CONSUMER CONTRACT FORMS, MAY
    27  REQUEST AN OPINION FROM THE ATTORNEY GENERAL ON COMPLIANCE WITH
    28  THIS ACT. THE ATTORNEY GENERAL SHALL FURNISH THE OPINION WITHIN
    29  A REASONABLE PERIOD OF TIME NOT TO EXCEED 120 DAYS FOLLOWING THE
    30  DATE THE REQUEST IS MADE. FAILURE BY THE ATTORNEY GENERAL TO ACT
    19830H0538B1806                 - 14 -

     1  UNDER THIS SECTION WITHIN 120 DAYS SHALL BE CONSIDERED A
     2  CERTIFICATION OF THE CONTRACT'S COMPLIANCE. THE BUREAU OF
     3  CONSUMER PROTECTION IN THE OFFICE OF ATTORNEY GENERAL SHALL
     4  REVIEW CONTRACTS UNDER THIS ACT AND SHALL ACCEPT CONTRACTS
     5  SUBMITTED FOR REVIEW FOR COMPLIANCE WITH THIS ACT NO LATER THAN
     6  NINE MONTHS PRIOR TO THE EFFECTIVE DATE OF THIS ACT.
     7     (B)  DETERMINING COMPLIANCE.--THE ATTORNEY GENERAL SHALL
     8  APPLY THE TESTS OF READABILITY SET OUT IN SECTION 5.
     9     (C)  REVIEW.--AFTER REVIEWING THE CONTRACT, THE ATTORNEY
    10  GENERAL MAY:
    11         (1)  CERTIFY THAT THE CONTRACT COMPLIES WITH THIS ACT.
    12         (2)  DECLINE TO CERTIFY THAT THE CONTRACT COMPLIES WITH
    13     THIS ACT AND NOTE HIS OBJECTIONS TO THE CONTRACTUAL LANGUAGE.
    14         (3)  DECLINE TO REVIEW THE CONTRACT AND REFER THE PARTY
    15     SUBMITTING THE CONTRACT TO OTHER PREVIOUSLY CERTIFIED
    16     CONTRACTS OF THE SAME TYPE.
    17         (4)  DECLINE TO REVIEW THE CONTRACT BECAUSE ITS
    18     COMPLIANCE WITH THIS ACT IS THE SUBJECT OF PENDING
    19     LITIGATION.
    20         (5)  DECLINE TO REVIEW THE CONTRACT BECAUSE THE CONTRACT
    21     IS NOT SUBJECT TO THIS ACT.
    22     (D)  COMPLIANCE.--ANY CONSUMER CONTRACT CERTIFIED UNDER THIS
    23  SECTION COMPLIES WITH THIS ACT. CERTIFICATION OF A CONTRACT
    24  UNDER THIS SECTION DOES NOT REPRESENT THAT THE CONTRACT MEETS
    25  OTHER LEGAL REQUIREMENTS.
    26     (E)  GOOD FAITH.--IF A CONTRACT IS NOT SUBMITTED TO THE
    27  ATTORNEY GENERAL FOR REVIEW UNDER THIS SECTION, IT WILL NOT SHOW
    28  A LACK OF GOOD FAITH NOR SHALL IT RAISE A PRESUMPTION THAT THE
    29  CONTRACT VIOLATES THIS ACT.
    30     (F)  FEE.--THE ATTORNEY GENERAL SHALL CHARGE A REASONABLE FEE
    19830H0538B1806                 - 15 -

     1  TO PERSONS WHO SUBMIT CONTRACTS FOR REVIEW UNDER THIS ACT.
     2  SECTION 10.  WAIVER OF RIGHTS INVALID.
     3     A CONSUMER CANNOT WAIVE THE RIGHTS GIVEN BY THIS ACT. SUCH A
     4  WAIVER IS VOID, NOT JUST VOIDABLE.
     5  SECTION 11.  OTHER RIGHTS AND REMEDIES PRESERVED.
     6     THE RIGHTS AND REMEDIES UNDER THIS ACT ARE IN ADDITION TO ANY
     7  OTHER LEGAL RIGHTS, REMEDIES, CLAIMS AND DEFENSES.
     8  SECTION 12.  EFFECTIVE DATE.
     9     THIS ACT SHALL TAKE EFFECT IN ONE YEAR.














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