the rights of a patient or parents or guardians of a patient
under section 3, in any format the health care provider or
health care facility chooses.
(b) Complaints.--A health care provider and health care
facility, if requested, shall inform patients of the address and
telephone number of each State agency responsible for responding
to patient complaints about a health care provider or health
care facility's alleged noncompliance with this act.
(c) Procedure for providing information on patient rights.--
A health care provider or facility shall adopt policies and
procedures to ensure that a patient and the parent or guardian
of a patient are provided the opportunity during the course of
admission to receive information regarding the rights contained
in section 3 and how to file complaints with the facility and
appropriate State agency.
(d) Fines.--The following shall apply:
(1) The department may levy the following fines for a
violation under this act:
(i) Not more than $5,000 for an unintentional
violation.
(ii) Not more than $25,000 for an intentional
violation, with each intentional violation constituting a
separate violation subject to a separate fine.
(2) The appropriate regulatory board or, if no board
exists, the department may impose an administrative fine
against a health care practitioner for failing to make
available to patients a summary of their rights under section
3 and the following shall apply:
(i) A health care provider's first violation under
this paragraph shall be subject to corrective action and
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