PRINTER'S NO. 2270
No. 1709 Session of 2007
INTRODUCED BY PETRI, HARHART, BELFANTI, CLYMER, GEORGE, GINGRICH, GOODMAN, GRELL, JOSEPHS, MELIO, MUNDY, MURT, PHILLIPS, RAPP, SOLOBAY, J. TAYLOR, WATSON AND YOUNGBLOOD, JULY 9, 2007
REFERRED TO COMMITTEE ON CHILDREN AND YOUTH, JULY 9, 2007
AN ACT 1 Establishing the Commonwealth Children's Ombudsman and the 2 Commonwealth Children's Ombudsman Office; and providing for 3 their powers and duties. 4 The General Assembly of the Commonwealth of Pennsylvania 5 hereby enacts as follows: 6 Section 1. Short title. 7 This act shall be known and may be cited as the Commonwealth 8 Children's Ombudsman Act. 9 Section 2. Definitions. 10 The following words and phrases when used in this act shall 11 have the meanings given to them in this section unless the 12 context clearly indicates otherwise: 13 "Administrative agency." An agency of State or local 14 government that provides services to a child who is the subject 15 of an investigation conducted by the ombudsman under this act. 16 "Child welfare services." The term shall have the same 17 meanings as "child-care services" in 23 Pa.C.S. § 6303 (relating
1 to definitions). The term does not include child day-care 2 centers or group and family day-care homes. 3 "Complainant." An individual who makes a complaint under 4 this act. 5 "Department." The Department of Public Welfare of the 6 Commonwealth. 7 "Ombudsman." The Commonwealth Children's Ombudsman. 8 "Office." The Commonwealth Children's Ombudsman Office 9 within the Department of Public Welfare. 10 "Remediable action." An action by an administrative agency 11 or an agent of an administrative agency that is: 12 (1) contrary to law, rule or policy; 13 (2) imposed without an adequate statement of reason; or 14 (3) based on irrelevant or erroneous grounds. 15 "Secretary." The Secretary of Public Welfare of the 16 Commonwealth. 17 Section 3. Commonwealth Children's Ombudsman. 18 (a) Commonwealth Children's Ombudsman Office.--There is 19 hereby established in the department a Commonwealth Children's 20 Ombudsman Office to be headed by a Commonwealth Children's 21 Ombudsman. 22 (b) Appointment.--The secretary shall appoint the ombudsman. 23 (c) Term of office.-- 24 (1) The ombudsman shall hold office for a term of five 25 years and shall continue to hold office until the ombudsman's 26 successor is appointed. 27 (2) The secretary may reappoint the ombudsman then 28 serving for one additional term. A vacancy shall be filled by 29 appointment for the remainder of the unexpired term. 30 (3) An ombudsman who has served part of an unexpired 20070H1709B2270 - 2 -
1 term may serve up to two additional terms. 2 (d) Removal.--The secretary may remove the ombudsman only 3 for neglect of duty, misconduct or inability to perform duties. 4 (e) Administrative support.--The office shall be an 5 autonomous entity within the department for purposes of 6 administrative support. 7 Section 4. Powers and duties of ombudsman. 8 (a) General rule.--The ombudsman shall have the following 9 powers and duties: 10 (1) To receive, process and investigate complaints under 11 this act. 12 (2) To identify and make appropriate recommendations to 13 the Governor, Commonwealth executive agencies, General 14 Assembly and Supreme Court concerning issues affecting the 15 welfare of children. 16 (3) Subject to annual appropriations, to employ 17 sufficient personnel to carry out the powers and duties 18 prescribed by this act. 19 (4) To budget and expend funds. 20 (5) To advise the public of the services of the 21 ombudsman, the purposes of the office and procedures to 22 contact the office. 23 (6) To prescribe procedures necessary to carry out the 24 powers and duties of the office. 25 (b) Limitation.--The ombudsman may not overrule an action by 26 an administrative agency or court. 27 Section 5. Investigative and remedial powers. 28 The ombudsman may: 29 (1) Investigate alleged remediable actions concerning 30 child welfare services throughout this Commonwealth. 20070H1709B2270 - 3 -
1 (2) Investigate received complaints concerning child 2 welfare services in this Commonwealth. 3 (3) Hold informal hearings and request that individuals 4 appear before the ombudsman and give testimony or produce 5 documentary evidence that the ombudsman considers relevant to 6 a matter under investigation. 7 (4) Report findings and recommendations under section 9. 8 Section 6. Response to complaints. 9 (a) Notice.-- 10 (1) The ombudsman shall notify a complainant of the 11 decision to investigate and shall notify the department, 12 administrative agency, provider of child welfare services and 13 other interested parties of the intention to investigate. 14 (2) If the ombudsman declines to investigate a complaint 15 or to continue an investigation, the ombudsman shall notify 16 the complainant and the department, administrative agency, 17 provider of child welfare services and other interested 18 parties of the decision and the reasons for the ombudsman's 19 action. 20 (b) Professional discipline.-- 21 (1) If the investigation of a complaint leads the 22 ombudsman to believe the matter complained of may involve 23 professional misconduct, the ombudsman shall bring the matter 24 to the attention of the authorities responsible for 25 professional discipline. 26 (2) If the complaint refers to conduct by an attorney, 27 guardian ad litem or court-appointed special advocate, the 28 ombudsman shall perform a preliminary investigation and 29 transmit the results of the investigation with the referral. 30 (c) Referrals.--In the case of complaints brought to the 20070H1709B2270 - 4 -
1 attention of the ombudsman but not within the ombudsman's powers 2 under this section, the ombudsman shall refer the person making 3 the complaint to a person with the authority or ability to 4 assist the person. 5 (d) Alternative responses.-- 6 (1) The ombudsman may advise a complainant to pursue all 7 administrative remedies or channels of complaint open to the 8 complainant before pursuing a complaint with the ombudsman. 9 (2) Subsequent to the administrative processing of a 10 complaint, the ombudsman may conduct further investigations. 11 (e) Criminal violations.-- 12 (1) If the ombudsman finds in the course of an 13 investigation that an individual's action is in violation of 14 Federal or State criminal law, the ombudsman shall 15 immediately report that fact to the district attorney or the 16 Attorney General. 17 (2) If the complaint is against a provider of child 18 welfare services, the ombudsman shall refer the matter to the 19 department for further action. 20 Section 7. Cooperation of agencies and providers. 21 (a) Investigations.--The department, administrative agency 22 or provider of child welfare services shall: 23 (1) Upon the ombudsman's request, grant the ombudsman 24 access to all relevant information, records and documents in 25 its possession that the ombudsman considers necessary in the 26 investigation. 27 (2) Assist the ombudsman in obtaining the necessary 28 releases for those documents that are specifically 29 restricted. 30 (3) Provide the ombudsman upon request with progress 20070H1709B2270 - 5 -
1 reports concerning the administrative processing of a 2 complaint. 3 (b) Public awareness.--The department, administrative agency 4 or provider of child welfare services shall provide information 5 to a biological parent, prospective adoptive parent or foster 6 parent regarding this act. 7 Section 8. Confidentiality of investigations and records. 8 (a) Matters under investigation.-- 9 (1) The ombudsman shall treat all matters under 10 investigation as confidential, including the identities of 11 recipients of information, individuals from whom information 12 is acquired and persons seeking assistance from the 13 ombudsman. 14 (2) Upon receipt of information that by law is 15 confidential or privileged, the ombudsman shall maintain the 16 confidentiality of the information and shall not further 17 disclose or disseminate the information except as provided by 18 applicable Federal or State law. 19 (b) Records.-- 20 (1) A record of the office of the ombudsman is 21 confidential, shall be used only for the purposes of this act 22 and is not subject to subpoena. 23 (2) Information contained in a record may not be 24 disclosed in such a manner as to identify individuals, except 25 for good cause shown on order of a court. 26 (3) The ombudsman or other agency may not disclose a 27 record of the ombudsman or a record received from the 28 ombudsman under the act of June 21, 1957 (P.L.390, No.212), 29 referred to as the Right-to-Know Law, except for good cause 30 shown on order of a court. 20070H1709B2270 - 6 -
1 (4) No person may disclose any record under this 2 subsection without the consent of the complainant. 3 Section 9. Findings and recommendations. 4 (a) Report of findings.--The ombudsman shall make a report 5 of the findings of an investigation. 6 (b) Recommendations.--The ombudsman may make recommendations 7 to the department, the administrative agency, the provider of 8 child welfare services and other appropriate entities if the 9 ombudsman finds any of the following: 10 (1) A matter should be further considered by the 11 department, the administrative agency or provider of child 12 welfare services. 13 (2) An administrative action should be modified or 14 canceled. 15 (3) Reasons should be given for an administrative 16 action. 17 (4) Other action should be taken by the department, the 18 administrative agency or provider of child welfare services. 19 (c) Subjects of report.-- 20 (1) Before announcing a conclusion or recommendation 21 that expressly or by implication criticizes an individual, 22 the department, the administrative agency or a provider of 23 child welfare services, the ombudsman shall provide the 24 subject of the report with reasonable advance notice and an 25 opportunity to respond. 26 (2) When making a report adverse to the department, 27 administrative agency or provider, the ombudsman shall 28 include in the report any written statement of reasonable 29 length made to the ombudsman by the department, 30 administrative agency or provider of child welfare services 20070H1709B2270 - 7 -
1 in defense or mitigation of the action. 2 (d) Notice to complainant.--The ombudsman shall provide the 3 complainant with a copy of the report. The ombudsman may provide 4 the complainant with a copy of the ombudsman's recommendations 5 regarding the complaint. 6 (e) Annual report.--The ombudsman shall submit to the 7 Governor, the General Assembly, the administrative office of the 8 Supreme Court and the department an annual report on the conduct 9 of the ombudsman, including any recommendations regarding the 10 need for legislation or for change in rules or policies. 11 Section 10. Protection from retaliation. 12 (a) General rule.--An official, the department, the 13 administrative agency or a provider of child welfare services 14 may not penalize a person for filing a complaint or cooperating 15 with the ombudsman in investigating a complaint. 16 (b) Obstruction.--An individual, the department, the 17 administrative agency or a provider of child welfare services 18 may not hinder the lawful actions of the ombudsman or employees 19 of the office. 20 Section 11. Nonexclusivity of remedy. 21 (a) General rule.--The authority granted the ombudsman under 22 this act is in addition to the authority granted under the 23 provisions of: 24 (1) any other statute or rule under which the remedy or 25 right of appeal or objection is provided for a person; or 26 (2) any procedure provided for the inquiry into or 27 investigation of any matter. 28 (b) Authority of ombudsman.--The authority granted the 29 ombudsman does not limit or affect the remedy or right of appeal 30 or objection and is not an exclusive remedy or procedure. 20070H1709B2270 - 8 -
1 Section 12. Release of information to ombudsman. 2 Reports specified in 23 Pa.C.S. § 6339 (relating to 3 confidentiality of reports) shall be made available to the 4 ombudsman. 5 Section 13. Effective date. 6 This act shall take effect in 180 days. F5L71DMS/20070H1709B2270 - 9 -