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                                                      PRINTER'S NO. 3179

THE GENERAL ASSEMBLY OF PENNSYLVANIA


HOUSE BILL

No. 2269 Session of 2005


        INTRODUCED BY SATHER, VEON, KENNEY, HESS, PISTELLA, BAKER,
           BARRAR, BELFANTI, BOYD, BUNT, CALTAGIRONE, CAPPELLI, CAWLEY,
           CLYMER, CRAHALLA, CREIGHTON, DeLUCA, DENLINGER, DERMODY,
           FABRIZIO, FRANKEL, FREEMAN, GEIST, GINGRICH, GOOD, GOODMAN,
           GRUCELA, HARPER, HENNESSEY, HERMAN, JAMES, KOTIK, LEH,
           MACKERETH, MANN, MARKOSEK, McNAUGHTON, MICOZZIE, R. MILLER,
           S. MILLER, MUSTIO, NAILOR, O'NEILL, PHILLIPS, PICKETT, RAPP,
           READSHAW, REICHLEY, ROEBUCK, ROSS, RUBLEY, SCAVELLO, SEMMEL,
           SIPTROTH, B. SMITH, STERN, T. STEVENSON, SURRA, E. Z. TAYLOR,
           THOMAS, TIGUE, TRUE, TURZAI, WANSACZ, WATSON, WHEATLEY, WILT
           AND YOUNGBLOOD, NOVEMBER 28, 2005

        REFERRED TO COMMITTEE ON AGING AND OLDER ADULT SERVICES,
           NOVEMBER 28, 2005

                                     AN ACT

     1  Providing for protection of abused, neglected, exploited or
     2     abandoned adults; establishing a uniform Statewide reporting
     3     and investigative system for suspected abuse, neglect,
     4     exploitation or abandonment of adults; providing for
     5     protective services and for funding; and prescribing
     6     penalties.

     7                         TABLE OF CONTENTS
     8  Chapter 1.  Preliminary Provisions
     9  Section 101.  Short title.
    10  Section 102.  Legislative policy.
    11  Section 103.  Definitions.
    12  Chapter 3.  Administration
    13  Section 301.  Duties of department and agencies.
    14  Section 302.  Reporting.
    15  Section 303.  Investigations of reports of need for protective

     1                 services.
     2  Section 304.  Provision of services.
     3  Section 305.  Immunity from civil and criminal liability.
     4  Section 306.  Confidentiality of records.
     5  Section 307.  Involuntary intervention by emergency court
     6                 order.
     7  Section 308.  Rights of protective services clients.
     8  Section 309.  Financial obligations, liabilities and payments.
     9  Section 310.  Regulations.
    10  Section 311.  Funds for payment of administration of chapter.
    11  Chapter 5.  Reporting Suspected Abuse by Employees
    12  Section 501.  Reporting by employees.
    13  Section 502.  Reports to department and coroner or medical
    14                 examiner.
    15  Section 503.  Investigation.
    16  Section 504.  Restrictions on employees.
    17  Section 505.  Confidentiality of and access to confidential
    18                 reports.
    19  Section 506.  Penalties.
    20  Section 507.  Immunity.
    21  Section 508.  Regulations.
    22  Chapter 7.  Miscellaneous Provisions
    23  Section 701.  Repeals.
    24  Section 702.  Effective date.
    25     The General Assembly of the Commonwealth of Pennsylvania
    26  hereby enacts as follows:
    27                             CHAPTER 1
    28                       PRELIMINARY PROVISIONS
    29  Section 101.  Short title.
    30     This act shall be known and may be cited as the Adult
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     1  Protective Services Act.
     2  Section 102.  Legislative policy.
     3     It is declared the policy of this Commonwealth that:
     4         (1)  Adults who lack the capacity to protect themselves
     5     and are at imminent risk of abuse, neglect, exploitation or
     6     abandonment should have access to services necessary to
     7     protect their health, safety and welfare.
     8         (2)  Adults have the right to make choices, subject to
     9     the provisions of this act, regarding their lifestyles,
    10     relationships, bodies and health, even when those choices
    11     present risks to self or property.
    12         (3)  Adults have the right to refuse some or all
    13     protective services.
    14         (4)  Information about protective services should be
    15     provided in a safe place and in a safe, understandable and
    16     responsive manner.
    17         (5)  The Commonwealth should provide for the detection
    18     and reduction, correction or elimination of abuse, neglect,
    19     exploitation and abandonment and establish a program of
    20     protective services for adults in need of them.
    21         (6)  Adults have the right to receive services in the
    22     most integrated settings and in the manner least restrictive
    23     of individual liberties.
    24  Section 103.  Definitions.
    25     The following words and phrases when used in this act shall
    26  have the meanings given to them in this section unless the
    27  context clearly indicates otherwise:
    28     "Abandonment."  The desertion of an adult by a caregiver.
    29     "Abuse."  The occurrence of one or more of the following
    30  acts:
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     1         (1)  The infliction of injury, unreasonable confinement,
     2     intimidation or punishment with resulting physical harm, pain
     3     or mental anguish.
     4         (2)  The willful deprivation by a caregiver of goods or
     5     services which are necessary to maintain physical or mental
     6     health.
     7         (3)  Sexual harassment, rape or abuse as defined in 23
     8     Pa.C.S. § 6102 (relating to definitions).
     9  The term does not include environmental factors which are beyond
    10  the control of an adult or caregiver, including, but not limited
    11  to, inadequate housing, furnishings, income, clothing or medical
    12  care.
    13     "Administrator."  The person responsible for the
    14  administration of a facility. The term includes a person
    15  responsible for employment decisions or an independent
    16  contractor.
    17     "Adult."  A person within the jurisdiction of this
    18  Commonwealth who is between 18 and 59 years of age.
    19     "Adult in need of protective services."  An adult who needs
    20  the assistance of another person to obtain protective services
    21  in order to prevent imminent risk to person or property as a
    22  result of one or more functional limitations.
    23     "Adult with a disability."  An individual with a physical or
    24  mental impairment that substantially limits one or more of the
    25  major life activities of the individual.
    26     "Agency."  A local contracted provider of protective
    27  services.
    28     "Caregiver."  An individual or institution that has assumed
    29  the responsibility for the provision of care needed to maintain
    30  the physical or mental health of an adult. This responsibility
    20050H2269B3179                  - 4 -     

     1  may arise voluntarily, by contract, by receipt of payment for
     2  care, as a result of family relationship or by order of a court
     3  of competent jurisdiction. It is not the intent of this act to
     4  impose responsibility on any individual if the responsibility
     5  would not otherwise exist in law.
     6     "Client assessment."  Social, physical and psychological
     7  findings along with a description of the person's current
     8  resources and needs.
     9     "Court."  A court of common pleas or a district magistrate
    10  court, where applicable.
    11     "Department."  The Department of Aging of the Commonwealth.
    12     "Employee."  An individual who is employed by a facility. The
    13  term includes:
    14         (1)  A contract employee who has direct contact with
    15     residents or unsupervised access to their personal living
    16     quarters.
    17         (2)  A person who is employed or who enters into a
    18     contractual relationship to provide care to an adult for
    19     monetary consideration in the adult's place of residence.
    20     "Exploitation."  An act or course of conduct by a caregiver
    21  or other person against an adult or an adult's resources,
    22  without the informed consent of the adult or with consent
    23  obtained through misrepresentation, coercion or threats of
    24  force, that results in monetary, personal or other benefit, gain
    25  or profit for the perpetrator or monetary or personal loss to
    26  the adult.
    27     "Facility."  The term includes, but is not limited to:
    28         (1)  A domiciliary care home as defined in section 2202-A
    29     of the act of April 9, 1929 (P.L.177, No.175), known as The
    30     Administrative Code of 1929.
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     1         (2)  A home health care agency.
     2         (3)  A long-term care nursing facility as defined in
     3     section 802.1 of the act of July 19, 1979 (P.L.130, No.48),
     4     known as the Health Care Facilities Act.
     5         (4)  A personal care home as defined in section 1001 of
     6     the act of June 13, 1967 (P.L.31, No.21), known as the Public
     7     Welfare Code.
     8         (5)  An organization.
     9     "Home health care agency."  Any of the following:
    10         (1)  A home health care organization or agency licensed
    11     by the Department of Health.
    12         (2)  A public or private agency or organization, or part
    13     of an agency or organization, that provides care to an adult
    14     in the adult's place of residence.
    15     "Intimidation."  An act or omission by a person or entity
    16  toward another person which is intended to or with knowledge
    17  that the act or omission will obstruct, impede, impair, prevent
    18  or interfere with the administration of this act or any law
    19  intended to protect adults from mistreatment.
    20     "Law enforcement official."  Any of the following:
    21         (1)  A police officer of a municipality.
    22         (2)  A district attorney.
    23         (3)  The Pennsylvania State Police.
    24     "Neglect."  The failure to provide for oneself or the failure
    25  of a caregiver to provide goods or services essential to avoid a
    26  clear and serious threat to the physical or mental health of an
    27  adult. The term does not include environmental factors that are
    28  beyond the control of an adult or the caregiver, including, but
    29  not limited to, inadequate housing, furnishings, income,
    30  clothing or medical care.
    20050H2269B3179                  - 6 -     

     1     "Organization."  An entity or group of people that uses
     2  public funds and is paid, in part, to provide care and support
     3  to persons with disabilities in a licensed or unlicensed
     4  setting.
     5     "Protective services."  Those activities, resources and
     6  supports provided to adults under this act to detect, prevent,
     7  reduce or eliminate abuse, neglect, exploitation and
     8  abandonment.
     9     "Protective setting."  A setting chosen by an agency where
    10  services can be provided in the least restrictive environment to
    11  protect the physical and mental well-being of an adult.
    12     "Recipient."  An individual who receives care, services or
    13  treatment in or from a facility.
    14     "Secretary."  The Secretary of Aging of the Commonwealth.
    15     "Serious bodily injury."  Injury that:
    16         (1)  creates a substantial risk of death; or
    17         (2)  causes serious permanent disfigurement or protracted
    18     loss or impairment of the function of a body member or organ.
    19     "Serious mental harm."  Mental suffering of great intensity
    20  that creates a substantial risk of deterioration in routine
    21  functioning.
    22     "Serious physical injury."  An injury that:
    23         (1)  causes a person severe pain; or
    24         (2)  significantly impairs a person's physical
    25     functioning, either temporarily or permanently.
    26     "Service plan."  A written plan that includes all of the
    27  following:
    28         (1)  Is cooperatively developed by an agency staff, a
    29     person or the person's appointed guardian, if any, and other
    30     family members and advocates when appropriate.
    20050H2269B3179                  - 7 -     

     1         (2)  Is based on multidisciplinary, comprehensive written
     2     assessments conducted by professionals familiar with the
     3     person.
     4         (3)  Provides for services in the most integrated setting
     5     and in a manner least restrictive to individual liberties.
     6         (4)  Describes identified needs, goals to be achieved and
     7     specific services to support goal attainment, with regular
     8     follow-up and predetermined reassessment of client progress.
     9         (5)  Is updated as needed.
    10     "Sexual abuse."  Intentionally, knowingly or recklessly
    11  causing or attempting to cause rape, involuntary deviate sexual
    12  intercourse, sexual assault, statutory sexual assault,
    13  aggravated indecent assault or incest, as defined by 18 Pa.C.S.
    14  (relating to crimes and offenses).
    15                             CHAPTER 3
    16                           ADMINISTRATION
    17  Section 301.  Duties of department and agencies.
    18     (a)  General rule.--
    19         (1)  The department shall administer the protective
    20     services program in a manner designed to ensure that the
    21     right of adults to make choices is protected and services are
    22     provided in a manner that is least restrictive of individual
    23     liberties.
    24         (2)  The department shall, in consultation with the
    25     Department of Public Welfare and other appropriate State
    26     agencies, define the geographic areas to be served by
    27     agencies and shall select those agencies based upon a
    28     competitive bidding process. Successful bidders must:
    29             (i)  Demonstrate knowledge regarding adults with
    30         disabilities.
    20050H2269B3179                  - 8 -     

     1             (ii)  Be separate from service providers.
     2             (iii)  Agree to practice principles of individual
     3         choice, self-determination and least restrictive
     4         alternatives.
     5         (3)  The department shall conduct an ongoing campaign
     6     designed to inform and educate adults, families, caregivers,
     7     professionals and the general public about the need for and
     8     availability of protective services under this chapter. The
     9     campaign shall require facilities to post notice of the
    10     availability of protective services and to provide the notice
    11     to recipients and their families. The department shall
    12     consult with other departments of the Commonwealth on the
    13     design and implementation of the ongoing public awareness
    14     campaign. The department shall also consider the concerns of
    15     agencies and entities identified by them under subsection
    16     (b).
    17         (4)  The department shall establish, by regulation,
    18     minimum standards of training and experience that protective
    19     services providers funded by the department shall follow in
    20     the selection and assignment of staff for the provision of
    21     protective services. The standards shall require adults with
    22     disabilities, their families and advocates to collaborate
    23     with local protective services providers and the standards
    24     shall be included in developing and delivering training.
    25     (b)  Agency duties.--Each agency shall submit a proposal that
    26  includes a protective services plan. The plan shall:
    27         (1)  Describe the implementation of this chapter,
    28     including, but not limited to, the organization, staffing,
    29     mode of operations and financing of protective services, as
    30     well as the provisions made for purchase of services,
    20050H2269B3179                  - 9 -     

     1     interagency relations, interagency agreements, service
     2     referral mechanisms and locus of responsibility for cases
     3     with multiservice agency needs.
     4         (2)  Describe the methods that the agency, its designees
     5     and service providers will use to assure the privacy of all
     6     adults receiving services and the confidentiality of all
     7     records.
     8         (3)  List all entities, whether public or private, that
     9     have been identified by the agency as having substantial
    10     contact with potential victims or perpetrators of abuse,
    11     neglect, exploitation and abandonment.
    12         (4)  Ensure that the entities have information regarding
    13     the unique aspects of various disabilities.
    14  The agency shall submit the list to the department for purposes
    15  of the public information campaign under subsection (a).
    16  Section 302.  Reporting.
    17     (a)  General rule.--A person having reasonable cause to
    18  believe that an adult is in need of protective services may
    19  report such information to the agency that is the local provider
    20  of protective services. Where applicable, reports shall comply
    21  with the provisions of Chapter 5.
    22     (b)  Receiving reports.--The agency shall be capable of
    23  receiving reports of adults in need of protective services 24
    24  hours a day, seven days a week, including holidays. This
    25  capability may include the use of a local emergency response
    26  system or a crisis intervention agency, provided that access can
    27  be made to a protective services caseworker in appropriate
    28  emergency situations as set forth in regulations promulgated by
    29  the department. All reports received orally under this section
    30  shall be reduced to writing immediately by the person who
    20050H2269B3179                 - 10 -     

     1  receives the report.
     2     (c)  Screening.--A person who receives a report shall screen
     3  the report during and immediately following receipt of the
     4  report to assign it to one of the following referral categories:
     5         (1)  Priority. A report placed in this category shall
     6     require immediate attention because specific details in the
     7     report indicate the possibility that the adult reported to
     8     need protective services is at imminent risk of death or
     9     serious physical or mental harm. The person receiving an
    10     emergency report shall immediately contact a protective
    11     services caseworker and provide the caseworker with the
    12     information contained in the report.
    13         (2)  Nonpriority. A report shall be placed in this
    14     category when it does not appropriately fall within the
    15     priority category and, therefore, does not require immediate
    16     attention by the agency. A report in this category shall be
    17     referred to a protective services caseworker of an agency
    18     within the normal business hours of the agency's current or
    19     next day of business under the agency's established
    20     procedures for referring these reports.
    21         (3)  Another planning and service area. A report in which
    22     the adult who is the subject of the report does not reside in
    23     the planning and service area of the agency or, at that time,
    24     is not in the planning and service area shall be placed in
    25     this category. The report shall be referred to the agency
    26     that has the designated responsibility for protective
    27     services in the planning and service area in which the adult
    28     reported to be in need of protective services is located at
    29     the time of the report. A report in this category shall also
    30     meet the criteria for placement in one of the other
    20050H2269B3179                 - 11 -     

     1     categories in this subsection. The provisions for referral
     2     for the other category shall apply to a referral to another
     3     planning and service area.
     4         (4)  No need for protective services. A report shall be
     5     placed in this category when the person reported to be in
     6     need of protective services meets at least one of the
     7     following criteria:
     8             (i)  has the capacity to perform or obtain, without
     9         help, services necessary to maintain physical or mental
    10         health;
    11             (ii)  has a responsible caregiver at the time of the
    12         report who is not the alleged perpetrator; or
    13             (iii)  is not at imminent risk or danger to his
    14         person or property.
    15     A report in this category shall be referred to a protective
    16     services caseworker of the agency within the normal business
    17     hours of the agency's current or next day of business. The
    18     protective services caseworker shall review the details of
    19     the report and take all steps necessary to confirm or reject
    20     the categorization of no need for protective services. If the
    21     caseworker confirms the screening categorization, appropriate
    22     referrals shall be made to other agencies, upon request, and
    23     the protective services case shall be closed. If the
    24     caseworker rejects the categorization, the report shall be
    25     placed in the appropriate category and shall be handled
    26     accordingly. A report may not be placed in this category if
    27     the adult is temporarily relocated to a safe environment and
    28     will return to the original abusive situation or to a new
    29     location which has not been determined to be safe.
    30     (d)  Retaliatory action.--
    20050H2269B3179                 - 12 -     

     1         (1)  Any person who makes a report or cooperates with the
     2     agency, including providing testimony in any administrative
     3     or judicial proceeding, and any victim shall not be subject
     4     to any discriminatory, retaliatory or disciplinary action by
     5     an employer or by any other person or entity.
     6         (2)  Any person who violates this subsection is subject
     7     to a civil action by the reporter or the victim, in which
     8     action the reporter or victim shall recover treble
     9     compensatory damages, compensatory and punitive damages or
    10     $5,000, whichever is greater.
    11     (e)  Intimidation.--
    12         (1)  A person, including a victim, with knowledge
    13     sufficient to justify making a report or cooperating with an
    14     agency, including possibly providing testimony in an
    15     administrative or judicial proceeding, shall not be subject
    16     to any intimidation by an employer or by any other person or
    17     entity.
    18         (2)  A person who violates this subsection is subject to
    19     civil action by the reporter or the victim, in which action
    20     the reporter or victim shall recover treble compensatory
    21     damages, compensatory and punitive damages or $5,000,
    22     whichever is greater.
    23     (f)  Immunity.--
    24         (1)  A person who participates in the making of a report
    25     or who provides testimony in an administrative or judicial
    26     proceeding arising out of a report shall be immune from any
    27     civil or criminal liability, subject to paragraph (2), on
    28     account of the report or testimony, unless the person acted
    29     in bad faith or with malicious purpose.
    30         (2)  The immunity established under paragraph (1) shall
    20050H2269B3179                 - 13 -     

     1     not extend to liability for an act of abuse, neglect,
     2     exploitation or abandonment even if such act is the subject
     3     of the report or testimony.
     4  Section 303.  Investigations of reports of need for protective
     5                 services.
     6     (a)  Investigation.--
     7         (1)  An agency shall investigate each report made under
     8     section 302. The investigation shall be initiated immediately
     9     for an emergency intake and within 24 hours for a priority
    10     intake.
    11         (2)  An emergency and priority intake shall be conducted
    12     face to face, except when the adult is hospitalized or
    13     emergency services are provided through another method.
    14         (3)  The investigation shall be initiated within 72 hours
    15     for a nonpriority intake, which may be conducted by telephone
    16     contact.
    17         (4)  The department shall adopt regulations providing for
    18     the methods of conducting investigations under this section
    19     and shall assure that steps are taken to avoid any conflict
    20     of interest between the investigator and service delivery
    21     functions.
    22         (5)  Reports and investigations conducted under this
    23     section shall comply with the provisions of Chapter 5, where
    24     applicable.
    25     (b)  Investigation involving licensed facilities.--
    26         (1)  A report concerning adults residing in a State-
    27     licensed facility shall be reported to the appropriate
    28     licensing department and investigated under procedures
    29     developed by the department in consultation with the bureau
    30     within the Department of State responsible for the licensure
    20050H2269B3179                 - 14 -     

     1     of the facility.
     2         (2)  The protective services agency may seek judicial
     3     relief to require the provider to protect the health and
     4     safety of the individual when the licensed program is
     5     believed to continue to jeopardize the adult's health and
     6     safety through evidence of risk substantiated.
     7     (c)  Unsubstantiated reports.--If after investigation by the
     8  agency a report is unsubstantiated, the case shall be closed,
     9  and all information shall be maintained for a period of one year
    10  under procedures established by the department.
    11     (d)  Substantiated reports.--
    12         (1)  If a report is substantiated by the agency or if the
    13     client assessment is necessary in order to determine whether
    14     the report is substantiated, the agency shall provide for a
    15     timely client assessment if the adult does not refuse consent
    16     to an assessment.
    17         (2)  Upon completion of the assessment, written findings
    18     shall be prepared that include recommended action in a
    19     service plan. The service plan shall:
    20             (i)  Provide for the least restrictive alternative,
    21         encouraging client self-determination and continuity of
    22         care.
    23             (ii)  Assure that services and supports are provided
    24         in the most integrated setting and in a manner that is
    25         least restrictive of the individual's liberty and may not
    26         provide for relocation of the client without consent,
    27         absent a court order.
    28             (iii)  Be in writing and include a recommended course
    29         of action that may include the pursuit of civil or
    30         criminal remedies.
    20050H2269B3179                 - 15 -     

     1         (3)  If an adult who is found to be in need of protective
     2     services refuses a client assessment or the development of a
     3     service plan, the agency may apply to the case the provisions
     4     of section 307.
     5  Section 304.  Provision of services.
     6     (a)  Availability of protective services.--An agency shall
     7  offer protective services under any of the following conditions:
     8         (1)  An adult requests the services.
     9         (2)  Another interested person requests the services on
    10     behalf of an adult.
    11         (3)  If, after investigation of a report, the agency
    12     determines an adult is in need of the services.
    13     (b)  Consent by request.--
    14         (1)  Except as provided in section 307, an adult shall
    15     receive protective services voluntarily. In no event may
    16     protective services be provided under this chapter to an
    17     adult who refuses consent to the services or who, having
    18     consented, withdraws the consent, unless the services are
    19     ordered by a court or provided under section 307.
    20         (2)  Nothing in this chapter shall be construed to
    21     prevent an agency from petitioning for the appointment of a
    22     guardian pursuant to 20 Pa.C.S. (relating to decedents,
    23     estates and fiduciaries).
    24     (c)  Interference with services.--If any person interferes
    25  with the provision of services or the right of an adult to
    26  consent to provision of services, the agency may petition the
    27  court for an order enjoining the interference.
    28     (d)  Access to records.--An agency shall have access to all
    29  records relevant to:
    30         (1)  Investigations of reports under section 303.
    20050H2269B3179                 - 16 -     

     1         (2)  Assessment of client need.
     2         (3)  Development of a service plan when an adult's need
     3     for protective services has been or is being established.
     4         (4)  Delivery of services arranged for under the service
     5     plan developed by the agency to respond to an adult's
     6     assessed need for specific services.
     7     (e)  Access to persons.--An agency shall have access to
     8  adults who have been reported to be in need of protective
     9  services in order to:
    10         (1)  Investigate reports under section 303 and Chapter 5.
    11         (2)  Assess client need and develop a service plan for
    12     addressing needs determined.
    13         (3)  Provide for the delivery of services by the agency
    14     or other service provider arranged for under the service plan
    15     developed by the agency.
    16     (f)  Denial of access to persons.--If the agency is denied
    17  access to an adult reported to be in need of protective services
    18  and access is necessary to complete the investigation or the
    19  client assessment and service plan or the delivery of needed
    20  services in order to prevent further abuse, neglect,
    21  exploitation or abandonment of the adult, the agency may
    22  petition the court for an order to require the appropriate
    23  access when either of the following conditions apply:
    24         (1)  The caregiver or a third party has interfered with
    25     the completion of the investigation or the client assessment
    26     and service plan or the delivery of services.
    27         (2)  The agency can demonstrate that the adult denies
    28     access because of coercion, extortion or justifiable fear of
    29     further abuse, neglect, exploitation or abandonment.
    30     (g)  Access by consent.--An agency's access to confidential
    20050H2269B3179                 - 17 -     

     1  records held by other agencies or individuals and to an adult
     2  reported to be in need of protective services shall require the
     3  consent of the adult or a court-appointed guardian except as
     4  provided for under this section or section 307.
     5     (h)  Denial of access to records.--If the agency is denied
     6  access to records necessary for completion of a proper
     7  investigation of a report or a client assessment and service
     8  plan or the delivery of needed services in order to prevent
     9  further abuse, neglect, exploitation or abandonment of the adult
    10  reported to be in need of protective services, the agency may
    11  petition the court of common pleas for an order requiring the
    12  appropriate access when either of the following conditions
    13  apply:
    14         (1)  The adult has provided written consent for any
    15     confidential records to be disclosed and the keeper of the
    16     records denies access.
    17         (2)  The agency can demonstrate that the adult denies
    18     access to records because of incompetence, coercion,
    19     extortion or justifiable fear of future abuse, neglect,
    20     exploitation or abandonment.
    21  Section 305.  Immunity from civil and criminal liability.
    22     In the absence of willful misconduct or gross negligence, an
    23  agency, its director and employees, protective services workers
    24  or employees of the department shall not be civilly or
    25  criminally liable for any decision or action or resulting
    26  consequence of decisions or actions when acting under and
    27  according to the provisions of this chapter.
    28  Section 306.  Confidentiality of records.
    29     (a)  General rule.--Information contained in reports, records
    30  of investigation, client assessment and service plans shall be
    20050H2269B3179                 - 18 -     

     1  considered confidential and shall be maintained under
     2  regulations promulgated by the department to safeguard
     3  confidentiality. Except as otherwise provided in subsection (b),
     4  this information shall not be disclosed to anyone outside the
     5  agency other than to a court of competent jurisdiction or
     6  pursuant to a court order.
     7     (b)  Limited access to agency's protective services
     8  records.--
     9         (1)  In the event that an investigation by an agency
    10     results in the discovery of suspected criminal conduct, law
    11     enforcement officials shall be given access to all relevant
    12     records maintained by the agency or the department.
    13         (2)  In arranging specific services to carry out service
    14     plans, an agency may disclose to appropriate services
    15     providers such information as may be necessary to initiate
    16     the delivery of services.
    17         (3)  A subject of a report made under section 302 may
    18     receive, upon written request, all information contained in
    19     the report except that prohibited from disclosure under
    20     paragraph (4).
    21         (4)  The release of information that would identify a
    22     person who made a report of suspected abuse, neglect,
    23     exploitation or abandonment or who cooperated in a subsequent
    24     investigation is prohibited unless the secretary can
    25     determine that such a release will not be detrimental to the
    26     safety of the person.
    27         (5)  When the department is involved in the hearing of an
    28     appeal by a subject of a report made under section 302, the
    29     appropriate department staff shall be given access to all
    30     information in the report record relevant to the appeal.
    20050H2269B3179                 - 19 -     

     1         (6)  For the purpose of monitoring agency performance,
     2     appropriate staff of the department may access agency
     3     protective services records.
     4  Section 307.  Involuntary intervention by emergency court order.
     5     (a)  Emergency petition.--
     6         (1)  Where there is clear and convincing evidence that,
     7     if protective services are not provided, the person to be
     8     protected is at imminent risk of death, serious physical harm
     9     or serious bodily injury, the agency may petition the court
    10     for an emergency order to provide the necessary services.
    11         (2)  The court of common pleas of each judicial district
    12     shall ensure that a judge or magisterial district judge is
    13     available on a 24-hour-a-day, 365-day-a-year basis to accept
    14     and decide on petitions for an emergency court order under
    15     this section whenever the agency determines that a delay
    16     until normal court hours would significantly increase the
    17     danger the adult faces.
    18     (b)  Limited order.--The court, after finding clear and
    19  convincing evidence of the need for an emergency order, shall
    20  order only such services as are necessary to remove the
    21  conditions creating the established need.
    22     (c)  Right to counsel.--In order to protect the rights of an
    23  adult for whom protective services are being ordered, an
    24  emergency court order under this section shall provide that the
    25  adult has the right to legal counsel which shall be appointed by
    26  the court at public expense.
    27     (d)  Forcible entry.--Where it is necessary to forcibly enter
    28  premises after obtaining a court order, a law enforcement
    29  officer may do so, accompanied by a representative of an agency.
    30     (e)  Health and safety requirements.--An agency shall take
    20050H2269B3179                 - 20 -     

     1  reasonable steps to assure that while an adult is receiving
     2  services under an emergency court order, the health and safety
     3  needs of any of the adult's dependents are met and that personal
     4  property and the dwelling the adult occupies are secure.
     5     (f)  Community acute care hospitals.--An adult with medical
     6  conditions requiring treatment shall be sent to a community
     7  acute care hospital.
     8     (g)  Nonrestrictive setting.--In those cases in which an
     9  adult must be relocated, the court shall order the adult to be
    10  relocated to a setting that will ensure the adult's health and
    11  safety and appropriate care. The adult may not be moved to a
    12  setting more restrictive of individual liberties than the
    13  setting from which that adult came, unless requested by the
    14  adult.
    15     (h)  Exclusion of remedy.--Nothing in this chapter shall be
    16  construed to deny an adult access to emergency medical services
    17  or police protection that would be provided to anyone,
    18  regardless of age, in similar circumstances.
    19  Section 308.  Rights of protective services clients.
    20     (a)  Minimum requirements.--The agency shall observe the
    21  following minimum requirements to safeguard the rights of an
    22  adult who is reported to be in need of protective services:
    23         (1)  The agency shall discreetly notify the adult during
    24     the investigation that a report has been made and provide the
    25     adult with a brief summary of the nature of the report.
    26         (2)  As provided under section 306(b)(3), the adult may
    27     request and the agency shall provide additional information
    28     contained in the report.
    29         (3)  Any denial of services by the department or an
    30     authorized agency under this chapter shall be appealed
    20050H2269B3179                 - 21 -     

     1     according to the provisions of the rules and regulations
     2     issued by the department under Article XXII-A of the act of
     3     April 9, 1929 (P.L.177, No.175), known as The Administrative
     4     Code of 1929.
     5     (b)  Construction.--Nothing in this act shall be construed to
     6  limit the right of an adult to file a petition pursuant to 23
     7  Pa.C.S. Ch. 61 (relating to protection from abuse).
     8  Section 309.  Financial obligations, liabilities and payments.
     9     An adult receiving services and each agency providing
    10  services under this chapter shall comply with the following
    11  provisions regarding liability for the payment of services:
    12         (1)  Funding to provide or make available protective
    13     services under this chapter shall not:
    14             (i)  Supplant any public and private entitlements or
    15         resources for which adults receiving protective services
    16         under this chapter are or may be eligible.
    17             (ii)  Be available until an adult has exhausted the
    18         adult's eligibility and receipt of benefits under public
    19         and private entitlements or resources.
    20         (2)  Funding available to local protective services
    21     agencies under this chapter may be used to cover the costs of
    22     activities including, but not limited to, the following:
    23             (i)  Administering protective services plans required
    24         under section 301(c).
    25             (ii)  Receiving and maintaining records of reports of
    26         abuse under section 302.
    27             (iii)  Conducting investigations of reported abuse
    28         under section 303.
    29             (iv)  Carrying out client assessments and developing
    30         service plans under sections 303 and 307.
    20050H2269B3179                 - 22 -     

     1             (v)  Petitioning the court under sections 304 and
     2         307, or other relevant acts or provisions of law.
     3             (vi)  Providing emergency involuntary intervention
     4         under section 307.
     5             (vii)  Arranging for available services needed to
     6         carry out service plans, including, as appropriate, the
     7         arrangement for services for other household members in
     8         order to reduce, correct or eliminate abuse, neglect,
     9         exploitation or abandonment of an adult.
    10             (viii)  Purchasing, on a temporary basis, services
    11         determined by a service plan to be necessary to reduce,
    12         correct or eliminate abuse, neglect, exploitation or
    13         abandonment of an adult when the services are not
    14         available within the existing resources of the agency or
    15         other appropriate provider. The purchase of services
    16         under this subparagraph is limited to a 30-day period,
    17         which period may be renewed with adequate justification
    18         under regulations promulgated by the department.
    19         (3)  (i)  The obligation of the Commonwealth and the
    20         counties to provide funds to the department or any agency
    21         for services provided pursuant to this chapter shall be
    22         entirely discharged by the appropriations made to the
    23         department or an agency.
    24             (ii)  Provided that the agency has met its
    25         responsibility under the law, no action at law or equity
    26         may be instituted in a court to require the department,
    27         agency, county or Commonwealth to provide benefits or
    28         services under this chapter for which appropriations from
    29         the Commonwealth or counties are not available.
    30         (4)  Protective services clients receiving the same
    20050H2269B3179                 - 23 -     

     1     services provided to others under an agency services plan
     2     shall not be required to pay a fee for any services not
     3     subject to cost sharing for other adults.
     4  Section 310.  Regulations.
     5     (a)  General rule.--The department shall develop regulations
     6  in collaboration with adults with disabilities and groups
     7  representing adults with disabilities, their families and
     8  advocates.
     9     (b)  Promulgation of regulations.--The department shall
    10  promulgate rules and regulations to carry out this chapter and
    11  shall be responsible for presenting to the General Assembly
    12  annually a report on the program and services performed.
    13     (c)  Enforcement.--This chapter shall be enforced only after
    14  promulgation of regulations by the department, which regulations
    15  shall take effect no later than 12 months after the effective
    16  date of this section, except that section 301 shall apply when
    17  the agency certifies to the department that it is prepared to
    18  fulfill its responsibilities. The certification shall be made
    19  within 90 days following the effective date of the regulations.
    20  Section 311.  Funds for payment of administration of chapter.
    21     Funds necessary to administer this chapter shall be provided
    22  by annual appropriation by the General Assembly.
    23                             CHAPTER 5
    24               REPORTING SUSPECTED ABUSE BY EMPLOYEES
    25  Section 501.  Reporting by employees.
    26     (a)  Mandatory reporting to agency.--
    27         (1)  An employee or an administrator who has reasonable
    28     cause to suspect that a recipient is a victim of abuse or
    29     neglect shall immediately make an oral report to an agency.
    30     If applicable, the agency shall advise the employee or
    20050H2269B3179                 - 24 -     

     1     administrator of additional reporting requirements that may
     2     pertain under subsection (b). An employee shall notify the
     3     administrator immediately following the report to the agency.
     4         (2)  Within 48 hours of making the oral report, the
     5     employee or administrator shall make a written report to the
     6     agency. The agency shall notify the administrator that a
     7     report of abuse has been made with the agency.
     8         (3)  The law enforcement officials shall notify the
     9     administrator that a report has been made with the law
    10     enforcement officials.
    11         (4)  The employee may request the administrator to make
    12     or assist the employee to make oral and written reports to
    13     law enforcement officials required by this subsection.
    14     (b)  Mandatory reports to law enforcement officials.--
    15         (1)  An employee or an administrator who has reasonable
    16     cause to suspect that a recipient is the victim of sexual
    17     abuse, serious physical injury or serious bodily injury or
    18     that a death is suspicious shall, in addition to contacting
    19     the agency and the department, immediately contact law
    20     enforcement officials to make an oral report. An employee
    21     shall notify the administrator immediately following the
    22     report to law enforcement officials.
    23         (2)  Within 48 hours of making the oral report, the
    24     employee and the administrator shall make a written report to
    25     appropriate law enforcement officials.
    26         (3)  The law enforcement officials shall notify the
    27     administrator that a report has been made with the law
    28     enforcement officials.
    29         (4)  The employee may request the administrator to make
    30     or to assist the employee to make the oral and written
    20050H2269B3179                 - 25 -     

     1     reports to law enforcement officials required by this
     2     subsection.
     3     (c)  Contents of report.--A written report under this section
     4  shall be submitted in a manner and on forms prescribed by the
     5  department. The report shall include, at a minimum, the
     6  following information:
     7         (1)  Name, age and address of the recipient.
     8         (2)  Name and address of the recipient's guardian,
     9     attorney-in-fact or next of kin.
    10         (3)  Name and address of the facility.
    11         (4)  Nature of the alleged offense.
    12         (5)  Any specific comments or observations that are
    13     directly related to the alleged incident and the individual
    14     involved.
    15  Section 502.  Reports to department and coroner or medical
    16                 examiner.
    17     (a)  Department.--
    18         (1)  Within 48 hours of receipt of a written report under
    19     section 501(a) involving sexual abuse, serious physical
    20     injury, serious bodily injury or suspicious death, the agency
    21     shall transmit a written report to the department.
    22     Supplemental reports shall be transmitted as they are
    23     obtained by the agency.
    24         (2)  A report under this subsection shall be made in a
    25     manner and on forms prescribed by the department. The report
    26     shall include, at a minimum, the following information:
    27             (i)  The name and address of the alleged victim.
    28             (ii)  The location where the suspected abuse
    29         occurred.
    30             (iii)  The age and sex of the alleged perpetrator and
    20050H2269B3179                 - 26 -     

     1         victim.
     2             (iv)  The nature and extent of the suspected abuse,
     3         including any evidence of prior abuse.
     4             (v)  The name and relationship of the individual
     5         responsible for causing the alleged abuse to the victim,
     6         if known, and any evidence of prior abuse by the
     7         individual.
     8             (vi)  The source of the report.
     9             (vii)  The individual making the report and the
    10         location where the individual can be reached.
    11             (viii)  The actions taken by the reporting source,
    12         including the taking of photographs and x-rays, removal
    13         of the recipient and notification under subsection (b).
    14             (ix)  Any other information that the department may
    15         require by regulation.
    16     (b)  Coroner or medical examiner.--For a report under section
    17  501(a) concerning the death of a recipient, if there is
    18  reasonable cause to suspect that the recipient died as a result
    19  of abuse or neglect, the agency shall give the oral report and
    20  forward a copy of the written report to the appropriate coroner
    21  or medical examiner within 24 hours.
    22  Section 503.  Investigation.
    23     (a)  Law enforcement officials.--Upon receipt of a report
    24  under section 501(b), law enforcement officials shall conduct an
    25  investigation to determine what criminal charges, if any, will
    26  be filed.
    27     (b)  Notification.--If law enforcement officials have
    28  reasonable cause to suspect that a recipient has suffered sexual
    29  abuse, serious physical injury, serious bodily injury or a
    30  suspicious death, law enforcement officials shall notify the
    20050H2269B3179                 - 27 -     

     1  agency.
     2     (c)  Cooperation.--To the fullest extent possible, law
     3  enforcement officials, facilities and agencies shall coordinate
     4  their respective investigations and advise each other and
     5  provide any applicable additional information on an ongoing
     6  basis.
     7     (d)  Further notification.--
     8         (1)  Law enforcement officials shall notify an agency and
     9     facility of a decision regarding criminal charges.
    10         (2) The agency and the department shall keep a record of
    11     any decision regarding criminal charges.
    12     (e)  Compliance with Chapter 3.--In addition to the
    13  provisions of this section, the agency shall comply with the
    14  provisions of Chapter 3.
    15  Section 504.  Restrictions on employees.
    16     (a)  Plan of supervision.--
    17         (1)  On notification that an employee is alleged to have
    18     committed abuse, the facility shall immediately implement a
    19     plan of supervision or, where appropriate, suspend the
    20     employee, subject to approval by the agency and by the
    21     Commonwealth agency with regulatory authority over the
    22     facility.
    23         (2)  A plan of supervision for a home health agency shall
    24     include periodic random direct inspections of recipients by a
    25     facility employee who has been continuously employed by the
    26     facility for a period of at least one year.
    27     (b)  Prohibition.--
    28         (1)  On the filing of criminal charges against a
    29     facility's employee, the Commonwealth agency that licenses,
    30     regulates or has fiscal authority over the facility shall
    20050H2269B3179                 - 28 -     

     1     order the facility to immediately prohibit the employee from
     2     having access to recipients at the facility.
     3         (2)  If the employee is a director, operator,
     4     administrator or supervisor, the employee shall be subject to
     5     restrictions deemed appropriate by the Commonwealth agency
     6     that licenses, regulates or has fiscal authority over the
     7     facility to assure the safety of the recipients of the
     8     facility.
     9  Section 505.  Confidentiality of and access to confidential
    10                 reports.
    11     (a)  General rule.--A report under this chapter shall be made
    12  available in the following circumstances:
    13         (1)  Information may be disclosed to a court of competent
    14     jurisdiction or under a court order.
    15         (2)  If an investigation by an agency or law enforcement
    16     results in a report of criminal conduct, law enforcement
    17     officials shall have access to relevant records maintained by
    18     the agency or the department.
    19         (3)  In arranging specific services to effect service
    20     plans, an agency may disclose to appropriate service
    21     providers information necessary to initiate the delivery of
    22     services.
    23         (4)  A subject of a report may receive, upon written
    24     request, information contained in the report except that
    25     prohibited from being disclosed under paragraph (5).
    26         (5)  Except for reports to law enforcement officials, the
    27     release of information that would identify the person who
    28     made a report under this chapter or who cooperated in a
    29     subsequent investigation is prohibited. Law enforcement
    30     officials shall treat all reporting sources as confidential
    20050H2269B3179                 - 29 -     

     1     information.
     2         (6)  When the department is involved in the hearing of an
     3     appeal by a subject of a report, the appropriate department
     4     staff shall be given access to information in the report
     5     record relevant to the appeal.
     6         (7)  For the purposes of monitoring agency performance,
     7     appropriate staff of the department may be given access to
     8     agency protective service records.
     9  Section 506.  Penalties.
    10     (a)  Administrative.--
    11         (1)  An administrator who intentionally or willfully
    12     fails to comply or obstructs compliance with the provisions
    13     of this chapter or intimidates or commits a retaliatory act
    14     against an employee who complies in good faith with the
    15     provisions of this chapter commits a violation of this
    16     chapter and shall be subject to an administrative penalty
    17     under paragraph (3).
    18         (2)  A facility owner that intentionally or willfully
    19     fails to comply with or obstructs compliance with this
    20     chapter or that intimidates or commits a retaliatory act
    21     against an employee who complies in good faith with this
    22     chapter commits a violation of this chapter and shall be
    23     subject to an administrative penalty under paragraph (3).
    24         (3)  The Commonwealth agency or Commonwealth agencies
    25     which regulate a facility shall have jurisdiction to
    26     determine violations of this chapter and may issue an order
    27     assessing a civil penalty of not more than $2,500. An order
    28     under this paragraph is subject to 2 Pa.C.S. Ch. 5 Subch. A
    29     (relating to practice and procedure of Commonwealth agencies)
    30     and Ch. 7 Subch. A (relating to judicial review of
    20050H2269B3179                 - 30 -     

     1     Commonwealth agency action).
     2     (b)  Criminal.--
     3         (1)  An administrator who intentionally or willfully
     4     fails to comply or obstructs compliance with this chapter
     5     commits a misdemeanor of the third degree and shall, upon
     6     conviction, be sentenced to pay a fine of $2,500 or to
     7     imprisonment for not more than one year, or both.
     8         (2)  A facility owner that intentionally or willfully
     9     fails to comply with or obstructs compliance with this
    10     chapter commits a misdemeanor of the third degree and shall,
    11     upon conviction, be sentenced to pay a fine of $2,500 or to
    12     imprisonment for not more than one year, or both.
    13     (c)  Penalties for failure to report.--A person required
    14  under this chapter to report a case of suspected abuse or
    15  neglect who willfully fails to do so commits a summary offense
    16  for the first violation and a misdemeanor of the third degree
    17  for a second or subsequent violation.
    18     (d)  Whistleblower protection.--A person required under this
    19  act to report a case of suspected abuse or neglect shall not be
    20  subject to any retaliatory action for reporting suspected abuse
    21  or neglect and shall have the protections and remedies set forth
    22  in the act of December 12, 1986 (P.L.1559, No.169), known as the
    23  Whistleblower Law.
    24  Section 507.  Immunity.
    25     No administrator or facility shall be held civilly liable for
    26  any action directly related to good faith compliance with this
    27  chapter.
    28  Section 508.  Regulations.
    29     The department, the Department of Health and the Department
    30  of Public Welfare shall promulgate the regulations necessary to
    20050H2269B3179                 - 31 -     

     1  carry out this chapter.
     2                             CHAPTER 7
     3                      MISCELLANEOUS PROVISIONS
     4  Section 701.  Repeals.
     5     All acts and parts of acts are repealed insofar as they are
     6  inconsistent with this act.
     7  Section 702.  Effective date.
     8     This act shall take effect in six months.















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