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                                 SENATE AMENDED
        PRIOR PRINTER'S NOS. 1512, 2463, 2529,        PRINTER'S NO. 2877
        2562

THE GENERAL ASSEMBLY OF PENNSYLVANIA


HOUSE BILL

No. 911 Session of 1997


        INTRODUCED BY CIVERA, O'BRIEN, HERSHEY, VAN HORNE, RAYMOND,
           KENNEY, SEMMEL, BOYES, READSHAW, FICHTER, TIGUE, GANNON,
           STERN, SCRIMENTI, BROWNE, WALKO, B. SMITH, GIGLIOTTI, SHANER,
           FLICK, HERMAN, STEIL, HALUSKA, TRELLO, JOSEPHS, SATHER,
           D. W. SNYDER, BUNT, HENNESSEY, MILLER, BELFANTI, WOGAN,
           E. Z. TAYLOR, McNAUGHTON, LEH, McGILL, RAMOS, ADOLPH, MELIO,
           SEYFERT, ITKIN, PRESTON AND SERAFINI, APRIL 16, 1997

        AS AMENDED ON THIRD CONSIDERATION, IN SENATE, FEBRUARY 3, 1998

                                     AN ACT

     1  Amending the act of July 9, 1990 (P.L.340, No.78), entitled "An
     2     act providing for a Statewide emergency telephone number 911
     3     system; providing for contributions from telephone
     4     subscribers; providing a penalty; and making a repeal,"
     5     further providing for definitions, for the powers and duties
     6     of the Pennsylvania Emergency Management Agency and the
     7     Pennsylvania Public Utility Commission, for county plans, for
     8     training, for telephone records, for rules and regulations
     9     and for expenditures for mobile communications equipment; and
    10     providing for immunity.

    11     The General Assembly of the Commonwealth of Pennsylvania
    12  hereby enacts as follows:
    13     Section 1.  Section 2 of the act of July 9, 1990 (P.L.340,
    14  No.78), known as the Public Safety Emergency Telephone Act,
    15  amended December 18, 1992 (P.L.1373, No.170), is amended to
    16  read:
    17  Section 2.  Definitions.
    18     The following words and phrases when used in this act shall


     1  have the meanings given to them in this section unless the
     2  context clearly indicates otherwise:
     3     "911 emergency communication system" or "911 system."  A
     4  system which permits a person dialing 911 by telephone to be
     5  connected to a public safety answering point, via normal
     6  telephone facilities, for the reporting of police, fire, medical
     7  or other emergency situations.
     8     "Agency."  The Pennsylvania Emergency Management Agency.
     9     "Commission."  The Pennsylvania Public Utility Commission.
    10     "Contribution rate."  A fee assessed against a telephone
    11  subscriber for the nonrecurring costs, maintenance and operating
    12  costs of a 911 system. Counties of the first through second
    13  class A may impose a monthly contribution rate in an amount not
    14  to exceed $1 per line on each local exchange access line.
    15  Counties of the third through fifth class may impose monthly
    16  contribution rates in an amount not to exceed $1.25 per line on
    17  each local exchange access line. Counties of the sixth through
    18  eighth class may impose a monthly contribution rate in an amount
    19  not to exceed $1.50 per line on each local exchange access line.
    20  The contribution rate may be used by counties for the expenses
    21  of implementing, expanding or upgrading a 911 system. Expenses
    22  eligible for reimbursement through the contribution rate shall
    23  include telephone terminal equipment, trunk line service
    24  installation, network changes, building of initial data base and
    25  any other nonrecurring costs to establish a 911 system. The
    26  contribution rate may also be used to fund recurring costs
    27  pursuant to section 8(b). Expenses not eligible for
    28  reimbursement through the contribution rate shall include
    29  purchase of real estate, cosmetic remodeling, central office
    30  upgrades, hiring [and training] of dispatchers, [mobile
    19970H0911B2877                  - 2 -

     1  communications equipment,] ambulances, fire engines or other
     2  emergency vehicles, utilities, taxes and other expenses as
     3  determined by the [Department of Community Affairs] Pennsylvania
     4  Emergency Management Agency.
     5     "Council."  The Pennsylvania Emergency Management Council.
     6     "County."  The term shall include a city of the first class
     7  coterminous with a county.
     8     "County plan."  A document submitted by the county on a
     9  triennial basis to the [department] Pennsylvania Emergency
    10  Management Agency, outlining its proposed or existing 911
    11  system, including a contribution rate, for the forthcoming three
    12  years.
    13     ["Department."  The Department of Community Affairs of the
    14  Commonwealth.]
    15     "Local exchange telephone service."  The provision of
    16  telephonic message transmission within an exchange, as such is
    17  defined and described in tariffs filed with and approved by the
    18  commission.
    19     "Person."  The term includes a corporation, a partnership, an
    20  association, the Federal Government, the State government, a
    21  political subdivision, a municipal or other local authority, as
    22  well as a natural person.
    23     "Public agency."  The Commonwealth or a political
    24  subdivision, public authority, municipal authority or any
    25  organization located in whole or in part within this
    26  Commonwealth which provides or has the authority to provide
    27  firefighting, law enforcement, ambulance, emergency medical or
    28  other emergency services.
    29     "Public safety answering point" or "PSAP."  The first point
    30  at which calls for emergency assistance from individuals are
    19970H0911B2877                  - 3 -

     1  answered, operated 24 hours a day.
     2     "Telephone subscriber."  A person who contracts with a
     3  telephone company within this Commonwealth for local exchange
     4  telephone service, either residential or commercial. When the
     5  same person has several telephone dial tone access lines, each
     6  dial tone access line shall constitute a separate subscription.
     7  For purposes of the contribution rate, the term shall not
     8  include pay stations owned or operated by a regulated public
     9  utility.
    10     "Vendor."  A person who supplies 911 system services or
    11  equipment.
    12     Section 2.  Sections 3, 4, 5, 8, 9(c) and 11 of the act are
    13  amended to read:
    14  Section 3.  Telecommunications management.
    15     (a)  Powers and duties of [department] agency.--The
    16  [department] agency shall have the following powers and duties:
    17         (1)  To adopt rules and regulations pursuant to this act:
    18     Provided, That the [department] agency shall have the power
    19     and authority to promulgate, adopt, publish and use
    20     guidelines for the implementation of this act [for a period    <--
    21     of one year immediately following the effective date of this
    22     section pending adoption of final rules and regulations].      <--
    23     Guidelines AND RULES AND REGULATIONS proposed under the        <--
    24     authority of this section shall be subject to review by the
    25     General Counsel and the Attorney General in the manner
    26     provided for the review of proposed rules and regulations
    27     pursuant to the act of October 15, 1980 (P.L.950, No.164),
    28     known as the Commonwealth Attorneys Act, [but shall not be
    29     subject to review pursuant to] and the act of June 25, 1982
    30     (P.L.633, No.181), known as the Regulatory Review Act.
    19970H0911B2877                  - 4 -

     1         (2)  To establish guidelines and application procedures
     2     for the establishment of contribution rates.
     3         (3)  To receive, review and approve or disapprove all 911
     4     system county plans.
     5         (4)  To forward a copy of each county plan application to
     6     the council and the commission for their review as required
     7     by this act.
     8         (5)  To submit an annual report, not later than [January
     9     1] March 1 of each year, to the Governor and the General
    10     Assembly and include at least the following:
    11             (i)  The extent to which 911 systems currently exist
    12         in Pennsylvania.
    13             (ii)  Those counties which completed installation,
    14         and costs and expenses for installation.
    15             (iii)  An anticipated schedule for installing a 911
    16         system on a county basis for that year.
    17         (6)  To establish minimum training and certification
    18     standards for emergency dispatchers, call takers and
    19     supervisors.
    20         (7)  To establish technical standards for all county
    21     plans.
    22         (8)  To establish standards for performance review and
    23     quality assurance programs for 911 systems to ensure public
    24     safety and improve the performance of 911 systems.
    25         (9)  To establish standards for accuracy of 911 database
    26     systems.
    27         (10)  To establish a program of communication between the
    28     agency and county 911 coordinators for the purpose of sharing
    29     information between counties and to develop recommendations
    30     to improve 911 systems throughout this Commonwealth.
    19970H0911B2877                  - 5 -

     1         (11)  TO PRESCRIBE, IN COOPERATION WITH THE COUNCIL AND    <--
     2     THE COMMISSION, SUCH APPLICATIONS AND FORMS AS MAY BE
     3     NECESSARY TO CARRY OUT THE PROVISIONS OF THIS ACT.
     4         (12)  TO TAKE ALL ACTIONS NECESSARY TO IMPLEMENT,
     5     ADMINISTER AND ENFORCE THE PROVISIONS OF THIS ACT.
     6     (b)  Powers and duties of the council.--The council shall
     7  have the following powers and duties:
     8         [(1)  To establish technical standards for all county
     9     plans.
    10         (2)] (1)  To review all county plans, including the
    11     initial application forwarded by the [department] agency for
    12     conformity to the [technical] minimum standards.
    13         [(3)] (2)  To review county plans to determine if
    14     equipment conforms to the technical standards.
    15         [(4)] (3)  To recommend approval of plans or indicate
    16     deficiencies in plans to the [department] agency.
    17     (c)  Powers and duties of the commission.--The commission
    18  shall have the following powers and duties:
    19         (1)  Review the contribution rate requested by the county
    20     based on the costs of the plan.
    21         (2)  Approve or modify the contribution rate requested by
    22     the county and forward its decision to the [department]
    23     agency.
    24  Section 4.  Counties.
    25     (a)  Powers and duties.--The board of county commissioners,
    26  or, in a home rule county, the appropriate body according to the
    27  home rule charter, shall have the following powers and duties in
    28  relation to a 911 system:
    29         (1)  To designate a member of county government as a
    30     county 911 coordinator who shall serve as a point of contact
    19970H0911B2877                  - 6 -

     1     with the [department] agency and shall develop a county plan
     2     for the implementation, operation and maintenance of a 911
     3     system. Where technologically feasible, the county plan shall
     4     be adequate to provide service for the entire county.
     5         (2)  To make arrangements with each telephone company
     6     providing local exchange telephone service within the
     7     county's jurisdiction to provide 911 service.
     8         (3)  To send a copy of the proposed county plan to the
     9     appropriate telephone company upon submission of the plan to
    10     the [department] agency.
    11         (4)  To cooperate with the [department] agency, the
    12     council and the commission in preparation and submission of
    13     the county plan and contribution rate.
    14         (5)  To execute all contracts, mutual aid agreements,
    15     cross-service agreements and all other necessary documents
    16     which may be required in the implementation of the county
    17     plan.
    18         (6)  To annually request from each telephone service
    19     provider, who shall provide a list of the provider's local
    20     telephone exchanges within the county and the addresses of
    21     that provider's central offices serving those exchanges.
    22         (7)  To notify the agency and all adjacent counties of
    23     all local telephone exchanges which provide telephone service
    24     to residents within the county, specifically noting any such
    25     exchanges known to provide telephone service to residents of
    26     more than one county. Such notice shall be provided at the
    27     time the county plan is submitted to the agency, and when
    28     local telephone service is newly initiated for local
    29     telephone exchange within the county.
    30     (b)  Persons outside the county.--When an individual
    19970H0911B2877                  - 7 -

     1  physically resides in an adjacent county, but receives local
     2  exchange telephone service from a central office in a county
     3  which provides 911 service, it shall be the responsibility of
     4  the county with the 911 service to notify the appropriate public
     5  agency of a request for emergency service from such an
     6  individual.
     7     (c)  Cities of the second class, second class A and third
     8  class.--Any city of the second class, second class A or third
     9  class that has established a 911 system prior to the effective
    10  date of this act may exercise the powers and duties of counties
    11  under this act. Any city of the second class, second class A or
    12  third class that has not established a 911 system prior to the
    13  effective date of this act may exercise the powers and duties of
    14  counties under this act only when the county has chosen not to
    15  exercise those powers and duties. The powers and duties granted
    16  to cities under this section shall be applicable and may be
    17  exercised only within the boundaries of the city. No action by a
    18  city pursuant to this section shall preempt the powers and
    19  duties of a county to establish a 911 system outside the
    20  boundaries of the city at any time. The [department] agency may
    21  establish regulations governing the exercise of powers and
    22  duties granted to cities of the second class, second class A and
    23  third class by this section.
    24  Section 5.  County plan.
    25     (a)  Minimum standards.--Upon the agreement of the governing
    26  authority of a county to establish a 911 system, a plan shall be
    27  drafted meeting at least the [minimum technical] standards
    28  promulgated by the agency [council]. The county may obtain
    29  technical assistance from the [council] agency in formulating
    30  its plan. Each 911 plan shall be designed to meet the individual
    19970H0911B2877                  - 8 -

     1  circumstances of each community and the public agencies
     2  participating in the 911 system.
     3     (b)  Completion.--Upon completion of the plan, it shall be
     4  forwarded to the [department] agency, with a copy of the plan
     5  being sent to those telephone companies affected by the plan. At
     6  such time as the plan is submitted to the agency, the county
     7  shall also provide each adjacent county with a list of local
     8  telephone exchanges included in the plan, specifically noting
     9  any such exchanges known to provide telephone service to
    10  residents of more than one county.
    11     (c)  [Department] Agency review.--The [department shall
    12  initially review the] agency shall review each county plan for
    13  completeness. The [department] agency shall forward a copy of
    14  the county plan and the proposed contribution rate to the
    15  council and the commission for review as required by this
    16  section. After the county plan has been reviewed by the council
    17  and the commission, the [department] agency shall approve or
    18  reject a county plan based on the recommendations of the council
    19  and the commission. If the county plan is rejected, the
    20  [department] agency shall return the county plan and explain the
    21  deficiencies that caused the rejection.
    22     (d)  Council review.--The council shall have [60] 90 days to
    23  review the plan and make suggested revisions of the plan. [The
    24  council shall submit its findings in writing to the department.]
    25  The [Pennsylvania Emergency Management Agency] agency may act as
    26  agent for the council in the administration of the plan approval
    27  process.
    28     (e)  Commission review.-- The commission shall review the
    29  county plan only in relation to the contribution rate and may
    30  modify only those contribution rates which it finds excessive to
    19970H0911B2877                  - 9 -

     1  meet the costs stated in the plan. The rates shall be reviewed
     2  and a decision forwarded to the [department] agency within [60]   <--
     3  90 days of the date of submission. If the commission fails to     <--
     4  review the contribution rate within [60] 90 days, the
     5  contribution rate will be deemed approved by the commission.
     6     (f)  Present systems.--Those counties that presently have 911
     7  systems may establish a contribution rate to cover nonrecurring
     8  and operating costs of an existing 911 system by using the same
     9  contribution rate approval mechanism as a new 911 system for the
    10  purposes of this act. A county which does not have a 911 system
    11  in operation on the effective date of this act but which awarded
    12  a contract for such a system prior to the effective date of this
    13  act shall be considered to have a present system.
    14     (g)  Regional systems.--Nothing in this act shall be
    15  construed to prohibit the formation of multijurisdictional or
    16  regional 911 systems, and any regional system established under
    17  this act [may include the territory of a county] shall include
    18  the territory of two or more counties.
    19     (h)  Contribution rate changes.--Once a plan and contribution
    20  rate has been established, the contribution rate shall remain
    21  fixed for a period of at least three years. Updating and
    22  expanding the present system shall require an amended plan to be
    23  filed with the [department] agency. The contribution rate shall
    24  remain fixed for three years even if the present system is
    25  updated and expanded. Requests for contribution rate changes
    26  shall be submitted to the [department] agency to be forwarded to
    27  the commission for approval as provided by subsection (e).
    28  Contribution rate increases shall not be permitted more often
    29  than every three years and shall not take effect unless approved
    30  by the commission.
    19970H0911B2877                 - 10 -

     1     (i)  Assessment.--The moneys collected from the telephone
     2  contribution rate shall be utilized for payments of nonrecurring
     3  and recurring costs of a 911 system. The contribution rate may
     4  be imposed at any time subsequent to the execution of a contract
     5  with the provider of a 911 service at the discretion of the
     6  governing body and pursuant to approval of the county plan and
     7  contribution rate under the provisions of this section. The
     8  money collected from the contribution rate is a county fee
     9  collected by the telephone company; the money is not subject to
    10  taxes or charges levied on or by the telephone company. The
    11  money collected from the contribution rate shall not be
    12  considered revenue of the telephone company for any purpose.
    13  Section 8.  Expenditures for nonrecurring costs, training,
    14                 mobile communications equipment, maintenance and
    15                 operation of 911 systems.
    16     (a)  Expenditures authorized.--During each county's fiscal
    17  year, the county may expend the amounts distributed to it from
    18  the contribution rate for the nonrecurring costs, training,
    19  costs for mobile communications equipment, maintenance and
    20  operation of a county 911 system.
    21     (b)  Items included in nonrecurring costs, training, mobile
    22  communications equipment, maintenance and operation costs.--
    23  Maintenance and operation costs may include telephone company
    24  charges, equipment costs or equipment lease charges, repairs,
    25  utilities, development and maintenance of a Master Street
    26  Address Guide, erection of street signs on State and local
    27  highways, data base maintenance costs, personnel training,
    28  salary and benefit costs which are directly related to the
    29  provision of 911 services and costs for mobile communications
    30  equipment, audit costs and appropriate carryover costs from
    19970H0911B2877                 - 11 -

     1  previous years. Maintenance and operation costs shall not
     2  include any cost necessary to house the 911 system. No more than
     3  [60%] 70% of the contribution rate collected during each
     4  county's fiscal year may be utilized to fund personnel training,
     5  salary and benefit costs.
     6     (c)  Limitations on expenditures.--The [department] agency
     7  shall adopt procedures to assure that the total amount collected
     8  from the 911 contribution rate shall be expended only for the
     9  nonrecurring costs, costs for mobile communications equipment,
    10  maintenance and operation of a county 911 system. Nonrecurring
    11  costs shall be amortized over a minimum of three years.
    12     (d)  Triennial financial audit.--The [department shall
    13  require] agency shall require a triennial audit of each county's
    14  collection and disbursement of contribution rate funds and
    15  expenditures for the nonrecurring costs, training, costs for
    16  mobile communications equipment, maintenance and operation of
    17  911 systems. The triennial audit cost shall be paid by the
    18  respective county from contribution rate revenues. The audit
    19  shall be consistent with guidelines established by the agency.
    20     (e)  Public education.--Each county may use moneys received
    21  from the imposition of the contribution rate to educate the
    22  public on the 911 system. Education may include, but is not
    23  limited to, confirming with all residents of the county their
    24  actual street addresses.
    25  Section 9.  Telephone records.
    26     * * *
    27     (c)  Immunity.--No telephone company, [or agent or] wireless
    28  communications company or vendor or agent, employee or director
    29  of a telephone company, wireless communications company or
    30  vendor, shall be liable to any person who uses the 911 emergency
    19970H0911B2877                 - 12 -

     1  service established under this act:
     2         (1)  for release to a public safety answering point of
     3     information specified in this section that is not already
     4     part of the public records, including nonpublished telephone
     5     numbers; or
     6         (2)  for interruptions, omissions, defects, errors,
     7     mistakes or delays in transmission occurring in the course of
     8     rendering 911 emergency service under this act, unless such
     9     interruptions, omissions, defects, errors, mistakes or delays
    10     are caused by the willful or wanton misconduct of the
    11     telephone company, [its agents or] wireless communications
    12     company or vendor, their agents, employees or directors:
    13     Provided, however, That nothing herein shall preclude the
    14     application of any commission tariff or regulation pertaining
    15     to allowances for telephone service interruptions.
    16  [Section 11.  Rules and regulations.                              <--
    17     The [department] agency, in cooperation with the council and   <--
    18  the commission, may prescribe such application forms and
    19  promulgate such guidelines, rules and regulations as may be
    20  necessary to carry out the provisions of this act.]               <--
    21     Section 3.  The act is amended by adding a section to read:
    22  Section 11.1.  Immunity.
    23     All 911 systems run by county and local governments shall be
    24  local agencies who shall enjoy local governmental immunity as
    25  provided under 42 Pa.C.S. (relating to judiciary and judicial     <--
    26  procedure). CH. 85 SUBCH. C (RELATING TO ACTIONS AGAINST LOCAL    <--
    27  PARTIES).
    28     Section 4.  This act shall take effect in 60 days.


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