SENATE AMENDED PRIOR PRINTER'S NOS. 1512, 2463, 2529, PRINTER'S NO. 2877 2562
No. 911 Session of 1997
INTRODUCED BY CIVERA, O'BRIEN, HERSHEY, VAN HORNE, RAYMOND, KENNEY, SEMMEL, BOYES, READSHAW, FICHTER, TIGUE, GANNON, STERN, SCRIMENTI, BROWNE, WALKO, B. SMITH, GIGLIOTTI, SHANER, FLICK, HERMAN, STEIL, HALUSKA, TRELLO, JOSEPHS, SATHER, D. W. SNYDER, BUNT, HENNESSEY, MILLER, BELFANTI, WOGAN, E. Z. TAYLOR, McNAUGHTON, LEH, McGILL, RAMOS, ADOLPH, MELIO, SEYFERT, ITKIN, PRESTON AND SERAFINI, APRIL 16, 1997
AS AMENDED ON THIRD CONSIDERATION, IN SENATE, FEBRUARY 3, 1998
AN ACT 1 Amending the act of July 9, 1990 (P.L.340, No.78), entitled "An 2 act providing for a Statewide emergency telephone number 911 3 system; providing for contributions from telephone 4 subscribers; providing a penalty; and making a repeal," 5 further providing for definitions, for the powers and duties 6 of the Pennsylvania Emergency Management Agency and the 7 Pennsylvania Public Utility Commission, for county plans, for 8 training, for telephone records, for rules and regulations 9 and for expenditures for mobile communications equipment; and 10 providing for immunity. 11 The General Assembly of the Commonwealth of Pennsylvania 12 hereby enacts as follows: 13 Section 1. Section 2 of the act of July 9, 1990 (P.L.340, 14 No.78), known as the Public Safety Emergency Telephone Act, 15 amended December 18, 1992 (P.L.1373, No.170), is amended to 16 read: 17 Section 2. Definitions. 18 The following words and phrases when used in this act shall
1 have the meanings given to them in this section unless the 2 context clearly indicates otherwise: 3 "911 emergency communication system" or "911 system." A 4 system which permits a person dialing 911 by telephone to be 5 connected to a public safety answering point, via normal 6 telephone facilities, for the reporting of police, fire, medical 7 or other emergency situations. 8 "Agency." The Pennsylvania Emergency Management Agency. 9 "Commission." The Pennsylvania Public Utility Commission. 10 "Contribution rate." A fee assessed against a telephone 11 subscriber for the nonrecurring costs, maintenance and operating 12 costs of a 911 system. Counties of the first through second 13 class A may impose a monthly contribution rate in an amount not 14 to exceed $1 per line on each local exchange access line. 15 Counties of the third through fifth class may impose monthly 16 contribution rates in an amount not to exceed $1.25 per line on 17 each local exchange access line. Counties of the sixth through 18 eighth class may impose a monthly contribution rate in an amount 19 not to exceed $1.50 per line on each local exchange access line. 20 The contribution rate may be used by counties for the expenses 21 of implementing, expanding or upgrading a 911 system. Expenses 22 eligible for reimbursement through the contribution rate shall 23 include telephone terminal equipment, trunk line service 24 installation, network changes, building of initial data base and 25 any other nonrecurring costs to establish a 911 system. The 26 contribution rate may also be used to fund recurring costs 27 pursuant to section 8(b). Expenses not eligible for 28 reimbursement through the contribution rate shall include 29 purchase of real estate, cosmetic remodeling, central office 30 upgrades, hiring [and training] of dispatchers, [mobile 19970H0911B2877 - 2 -
1 communications equipment,] ambulances, fire engines or other 2 emergency vehicles, utilities, taxes and other expenses as 3 determined by the [Department of Community Affairs] Pennsylvania 4 Emergency Management Agency. 5 "Council." The Pennsylvania Emergency Management Council. 6 "County." The term shall include a city of the first class 7 coterminous with a county. 8 "County plan." A document submitted by the county on a 9 triennial basis to the [department] Pennsylvania Emergency 10 Management Agency, outlining its proposed or existing 911 11 system, including a contribution rate, for the forthcoming three 12 years. 13 ["Department." The Department of Community Affairs of the 14 Commonwealth.] 15 "Local exchange telephone service." The provision of 16 telephonic message transmission within an exchange, as such is 17 defined and described in tariffs filed with and approved by the 18 commission. 19 "Person." The term includes a corporation, a partnership, an 20 association, the Federal Government, the State government, a 21 political subdivision, a municipal or other local authority, as 22 well as a natural person. 23 "Public agency." The Commonwealth or a political 24 subdivision, public authority, municipal authority or any 25 organization located in whole or in part within this 26 Commonwealth which provides or has the authority to provide 27 firefighting, law enforcement, ambulance, emergency medical or 28 other emergency services. 29 "Public safety answering point" or "PSAP." The first point 30 at which calls for emergency assistance from individuals are 19970H0911B2877 - 3 -
1 answered, operated 24 hours a day. 2 "Telephone subscriber." A person who contracts with a 3 telephone company within this Commonwealth for local exchange 4 telephone service, either residential or commercial. When the 5 same person has several telephone dial tone access lines, each 6 dial tone access line shall constitute a separate subscription. 7 For purposes of the contribution rate, the term shall not 8 include pay stations owned or operated by a regulated public 9 utility. 10 "Vendor." A person who supplies 911 system services or 11 equipment. 12 Section 2. Sections 3, 4, 5, 8, 9(c) and 11 of the act are 13 amended to read: 14 Section 3. Telecommunications management. 15 (a) Powers and duties of [department] agency.--The 16 [department] agency shall have the following powers and duties: 17 (1) To adopt rules and regulations pursuant to this act: 18 Provided, That the [department] agency shall have the power 19 and authority to promulgate, adopt, publish and use 20 guidelines for the implementation of this act [for a period <-- 21 of one year immediately following the effective date of this 22 section pending adoption of final rules and regulations]. <-- 23 Guidelines AND RULES AND REGULATIONS proposed under the <-- 24 authority of this section shall be subject to review by the 25 General Counsel and the Attorney General in the manner 26 provided for the review of proposed rules and regulations 27 pursuant to the act of October 15, 1980 (P.L.950, No.164), 28 known as the Commonwealth Attorneys Act, [but shall not be 29 subject to review pursuant to] and the act of June 25, 1982 30 (P.L.633, No.181), known as the Regulatory Review Act. 19970H0911B2877 - 4 -
1 (2) To establish guidelines and application procedures 2 for the establishment of contribution rates. 3 (3) To receive, review and approve or disapprove all 911 4 system county plans. 5 (4) To forward a copy of each county plan application to 6 the council and the commission for their review as required 7 by this act. 8 (5) To submit an annual report, not later than [January 9 1] March 1 of each year, to the Governor and the General 10 Assembly and include at least the following: 11 (i) The extent to which 911 systems currently exist 12 in Pennsylvania. 13 (ii) Those counties which completed installation, 14 and costs and expenses for installation. 15 (iii) An anticipated schedule for installing a 911 16 system on a county basis for that year. 17 (6) To establish minimum training and certification 18 standards for emergency dispatchers, call takers and 19 supervisors. 20 (7) To establish technical standards for all county 21 plans. 22 (8) To establish standards for performance review and 23 quality assurance programs for 911 systems to ensure public 24 safety and improve the performance of 911 systems. 25 (9) To establish standards for accuracy of 911 database 26 systems. 27 (10) To establish a program of communication between the 28 agency and county 911 coordinators for the purpose of sharing 29 information between counties and to develop recommendations 30 to improve 911 systems throughout this Commonwealth. 19970H0911B2877 - 5 -
1 (11) TO PRESCRIBE, IN COOPERATION WITH THE COUNCIL AND <-- 2 THE COMMISSION, SUCH APPLICATIONS AND FORMS AS MAY BE 3 NECESSARY TO CARRY OUT THE PROVISIONS OF THIS ACT. 4 (12) TO TAKE ALL ACTIONS NECESSARY TO IMPLEMENT, 5 ADMINISTER AND ENFORCE THE PROVISIONS OF THIS ACT. 6 (b) Powers and duties of the council.--The council shall 7 have the following powers and duties: 8 [(1) To establish technical standards for all county 9 plans. 10 (2)] (1) To review all county plans, including the 11 initial application forwarded by the [department] agency for 12 conformity to the [technical] minimum standards. 13 [(3)] (2) To review county plans to determine if 14 equipment conforms to the technical standards. 15 [(4)] (3) To recommend approval of plans or indicate 16 deficiencies in plans to the [department] agency. 17 (c) Powers and duties of the commission.--The commission 18 shall have the following powers and duties: 19 (1) Review the contribution rate requested by the county 20 based on the costs of the plan. 21 (2) Approve or modify the contribution rate requested by 22 the county and forward its decision to the [department] 23 agency. 24 Section 4. Counties. 25 (a) Powers and duties.--The board of county commissioners, 26 or, in a home rule county, the appropriate body according to the 27 home rule charter, shall have the following powers and duties in 28 relation to a 911 system: 29 (1) To designate a member of county government as a 30 county 911 coordinator who shall serve as a point of contact 19970H0911B2877 - 6 -
1 with the [department] agency and shall develop a county plan 2 for the implementation, operation and maintenance of a 911 3 system. Where technologically feasible, the county plan shall 4 be adequate to provide service for the entire county. 5 (2) To make arrangements with each telephone company 6 providing local exchange telephone service within the 7 county's jurisdiction to provide 911 service. 8 (3) To send a copy of the proposed county plan to the 9 appropriate telephone company upon submission of the plan to 10 the [department] agency. 11 (4) To cooperate with the [department] agency, the 12 council and the commission in preparation and submission of 13 the county plan and contribution rate. 14 (5) To execute all contracts, mutual aid agreements, 15 cross-service agreements and all other necessary documents 16 which may be required in the implementation of the county 17 plan. 18 (6) To annually request from each telephone service 19 provider, who shall provide a list of the provider's local 20 telephone exchanges within the county and the addresses of 21 that provider's central offices serving those exchanges. 22 (7) To notify the agency and all adjacent counties of 23 all local telephone exchanges which provide telephone service 24 to residents within the county, specifically noting any such 25 exchanges known to provide telephone service to residents of 26 more than one county. Such notice shall be provided at the 27 time the county plan is submitted to the agency, and when 28 local telephone service is newly initiated for local 29 telephone exchange within the county. 30 (b) Persons outside the county.--When an individual 19970H0911B2877 - 7 -
1 physically resides in an adjacent county, but receives local 2 exchange telephone service from a central office in a county 3 which provides 911 service, it shall be the responsibility of 4 the county with the 911 service to notify the appropriate public 5 agency of a request for emergency service from such an 6 individual. 7 (c) Cities of the second class, second class A and third 8 class.--Any city of the second class, second class A or third 9 class that has established a 911 system prior to the effective 10 date of this act may exercise the powers and duties of counties 11 under this act. Any city of the second class, second class A or 12 third class that has not established a 911 system prior to the 13 effective date of this act may exercise the powers and duties of 14 counties under this act only when the county has chosen not to 15 exercise those powers and duties. The powers and duties granted 16 to cities under this section shall be applicable and may be 17 exercised only within the boundaries of the city. No action by a 18 city pursuant to this section shall preempt the powers and 19 duties of a county to establish a 911 system outside the 20 boundaries of the city at any time. The [department] agency may 21 establish regulations governing the exercise of powers and 22 duties granted to cities of the second class, second class A and 23 third class by this section. 24 Section 5. County plan. 25 (a) Minimum standards.--Upon the agreement of the governing 26 authority of a county to establish a 911 system, a plan shall be 27 drafted meeting at least the [minimum technical] standards 28 promulgated by the agency [council]. The county may obtain 29 technical assistance from the [council] agency in formulating 30 its plan. Each 911 plan shall be designed to meet the individual 19970H0911B2877 - 8 -
1 circumstances of each community and the public agencies 2 participating in the 911 system. 3 (b) Completion.--Upon completion of the plan, it shall be 4 forwarded to the [department] agency, with a copy of the plan 5 being sent to those telephone companies affected by the plan. At 6 such time as the plan is submitted to the agency, the county 7 shall also provide each adjacent county with a list of local 8 telephone exchanges included in the plan, specifically noting 9 any such exchanges known to provide telephone service to 10 residents of more than one county. 11 (c) [Department] Agency review.--The [department shall 12 initially review the] agency shall review each county plan for 13 completeness. The [department] agency shall forward a copy of 14 the county plan and the proposed contribution rate to the 15 council and the commission for review as required by this 16 section. After the county plan has been reviewed by the council 17 and the commission, the [department] agency shall approve or 18 reject a county plan based on the recommendations of the council 19 and the commission. If the county plan is rejected, the 20 [department] agency shall return the county plan and explain the 21 deficiencies that caused the rejection. 22 (d) Council review.--The council shall have [60] 90 days to 23 review the plan and make suggested revisions of the plan. [The 24 council shall submit its findings in writing to the department.] 25 The [Pennsylvania Emergency Management Agency] agency may act as 26 agent for the council in the administration of the plan approval 27 process. 28 (e) Commission review.-- The commission shall review the 29 county plan only in relation to the contribution rate and may 30 modify only those contribution rates which it finds excessive to 19970H0911B2877 - 9 -
1 meet the costs stated in the plan. The rates shall be reviewed 2 and a decision forwarded to the [department] agency within [60] <-- 3 90 days of the date of submission. If the commission fails to <-- 4 review the contribution rate within [60] 90 days, the 5 contribution rate will be deemed approved by the commission. 6 (f) Present systems.--Those counties that presently have 911 7 systems may establish a contribution rate to cover nonrecurring 8 and operating costs of an existing 911 system by using the same 9 contribution rate approval mechanism as a new 911 system for the 10 purposes of this act. A county which does not have a 911 system 11 in operation on the effective date of this act but which awarded 12 a contract for such a system prior to the effective date of this 13 act shall be considered to have a present system. 14 (g) Regional systems.--Nothing in this act shall be 15 construed to prohibit the formation of multijurisdictional or 16 regional 911 systems, and any regional system established under 17 this act [may include the territory of a county] shall include 18 the territory of two or more counties. 19 (h) Contribution rate changes.--Once a plan and contribution 20 rate has been established, the contribution rate shall remain 21 fixed for a period of at least three years. Updating and 22 expanding the present system shall require an amended plan to be 23 filed with the [department] agency. The contribution rate shall 24 remain fixed for three years even if the present system is 25 updated and expanded. Requests for contribution rate changes 26 shall be submitted to the [department] agency to be forwarded to 27 the commission for approval as provided by subsection (e). 28 Contribution rate increases shall not be permitted more often 29 than every three years and shall not take effect unless approved 30 by the commission. 19970H0911B2877 - 10 -
1 (i) Assessment.--The moneys collected from the telephone 2 contribution rate shall be utilized for payments of nonrecurring 3 and recurring costs of a 911 system. The contribution rate may 4 be imposed at any time subsequent to the execution of a contract 5 with the provider of a 911 service at the discretion of the 6 governing body and pursuant to approval of the county plan and 7 contribution rate under the provisions of this section. The 8 money collected from the contribution rate is a county fee 9 collected by the telephone company; the money is not subject to 10 taxes or charges levied on or by the telephone company. The 11 money collected from the contribution rate shall not be 12 considered revenue of the telephone company for any purpose. 13 Section 8. Expenditures for nonrecurring costs, training, 14 mobile communications equipment, maintenance and 15 operation of 911 systems. 16 (a) Expenditures authorized.--During each county's fiscal 17 year, the county may expend the amounts distributed to it from 18 the contribution rate for the nonrecurring costs, training, 19 costs for mobile communications equipment, maintenance and 20 operation of a county 911 system. 21 (b) Items included in nonrecurring costs, training, mobile 22 communications equipment, maintenance and operation costs.-- 23 Maintenance and operation costs may include telephone company 24 charges, equipment costs or equipment lease charges, repairs, 25 utilities, development and maintenance of a Master Street 26 Address Guide, erection of street signs on State and local 27 highways, data base maintenance costs, personnel training, 28 salary and benefit costs which are directly related to the 29 provision of 911 services and costs for mobile communications 30 equipment, audit costs and appropriate carryover costs from 19970H0911B2877 - 11 -
1 previous years. Maintenance and operation costs shall not 2 include any cost necessary to house the 911 system. No more than 3 [60%] 70% of the contribution rate collected during each 4 county's fiscal year may be utilized to fund personnel training, 5 salary and benefit costs. 6 (c) Limitations on expenditures.--The [department] agency 7 shall adopt procedures to assure that the total amount collected 8 from the 911 contribution rate shall be expended only for the 9 nonrecurring costs, costs for mobile communications equipment, 10 maintenance and operation of a county 911 system. Nonrecurring 11 costs shall be amortized over a minimum of three years. 12 (d) Triennial financial audit.--The [department shall 13 require] agency shall require a triennial audit of each county's 14 collection and disbursement of contribution rate funds and 15 expenditures for the nonrecurring costs, training, costs for 16 mobile communications equipment, maintenance and operation of 17 911 systems. The triennial audit cost shall be paid by the 18 respective county from contribution rate revenues. The audit 19 shall be consistent with guidelines established by the agency. 20 (e) Public education.--Each county may use moneys received 21 from the imposition of the contribution rate to educate the 22 public on the 911 system. Education may include, but is not 23 limited to, confirming with all residents of the county their 24 actual street addresses. 25 Section 9. Telephone records. 26 * * * 27 (c) Immunity.--No telephone company, [or agent or] wireless 28 communications company or vendor or agent, employee or director 29 of a telephone company, wireless communications company or 30 vendor, shall be liable to any person who uses the 911 emergency 19970H0911B2877 - 12 -
1 service established under this act: 2 (1) for release to a public safety answering point of 3 information specified in this section that is not already 4 part of the public records, including nonpublished telephone 5 numbers; or 6 (2) for interruptions, omissions, defects, errors, 7 mistakes or delays in transmission occurring in the course of 8 rendering 911 emergency service under this act, unless such 9 interruptions, omissions, defects, errors, mistakes or delays 10 are caused by the willful or wanton misconduct of the 11 telephone company, [its agents or] wireless communications 12 company or vendor, their agents, employees or directors: 13 Provided, however, That nothing herein shall preclude the 14 application of any commission tariff or regulation pertaining 15 to allowances for telephone service interruptions. 16 [Section 11. Rules and regulations. <-- 17 The [department] agency, in cooperation with the council and <-- 18 the commission, may prescribe such application forms and 19 promulgate such guidelines, rules and regulations as may be 20 necessary to carry out the provisions of this act.] <-- 21 Section 3. The act is amended by adding a section to read: 22 Section 11.1. Immunity. 23 All 911 systems run by county and local governments shall be 24 local agencies who shall enjoy local governmental immunity as 25 provided under 42 Pa.C.S. (relating to judiciary and judicial <-- 26 procedure). CH. 85 SUBCH. C (RELATING TO ACTIONS AGAINST LOCAL <-- 27 PARTIES). 28 Section 4. This act shall take effect in 60 days. C24L35JS/19970H0911B2877 - 13 -