PRIOR PRINTER'S NO. 439                       PRINTER'S NO. 1715

THE GENERAL ASSEMBLY OF PENNSYLVANIA


HOUSE BILL

No. 404 Session of 1987


        INTRODUCED BY KUKOVICH, DeLUCA, STEWART, TIGUE, DAWIDA, WASS,
           RYBAK, LLOYD, PRESTON, SAURMAN, CORRIGAN, COWELL, FOX,
           YANDRISEVITS, ARGALL, PISTELLA, CAWLEY, KOSINSKI, LUCYK,
           HALUSKA, BALDWIN, DALEY, WAMBACH, MRKONIC, PUNT, BELFANTI,
           DISTLER, TRELLO, BROUJOS, ITKIN, COLAFELLA, GRUPPO, McHALE,
           DeWEESE, OLASZ, JOHNSON, VEON, FREEMAN, RITTER, HERSHEY,
           SCHEETZ, LEVDANSKY, CAPPABIANCA, MICHLOVIC, BLAUM, LAUGHLIN,
           STABACK, JOSEPHS, FISCHER, HUGHES, WOZNIAK AND JACKSON,
           FEBRUARY 23, 1987

        AS RE-REPORTED FROM COMMITTEE ON APPROPRIATIONS, HOUSE OF
           REPRESENTATIVES, AS AMENDED, JUNE 8, 1987

                                     AN ACT

     1  Requiring certain contracts to be written in plain language; and  <--
     2     providing remedies and penalties.
     3  REQUIRING CERTAIN STATUTES, RULES, REGULATIONS AND CONTRACTS TO   <--
     4     BE WRITTEN IN PLAIN LANGUAGE; AND PROVIDING REMEDIES AND
     5     PENALTIES.

     6                         TABLE OF CONTENTS
     7  CHAPTER 1.  SHORT TITLE
     8  SECTION 101.  SHORT TITLE.
     9  CHAPTER 2.  CONTRACTS
    10  SECTION 201.  LEGISLATIVE FINDINGS AND INTENT.
    11  SECTION 202.  DEFINITIONS.
    12  SECTION 203.  APPLICATION OF CHAPTER; INTERPRETATION.
    13  SECTION 204.  TEST OF READABILITY.
    14  SECTION 205.  LANGUAGE REQUIRED BY OTHER LAW.
    15  SECTION 206.  DAMAGES; ENFORCEMENT; ASSURANCE OF VOLUNTARY


     1                 COMPLIANCE; CIVIL PENALTIES.
     2  SECTION 207.  LIMITATIONS ON LIABILITY.
     3  SECTION 208.  REVIEW BY ATTORNEY GENERAL.
     4  SECTION 209.  WAIVER OF RIGHTS INVALID.
     5  SECTION 210.  OTHER RIGHTS AND REMEDIES PRESERVED.
     6  CHAPTER 3.  STATUTES, RULES AND REGULATIONS
     7  SECTION 301.  GENERAL RULE.
     8  SECTION 302.  TEST OF READABILITY.
     9  SECTION 303.  COMPLIANCE.
    10  CHAPTER 4.  SEVERABILITY; EFFECTIVE DATE
    11  SECTION 401.  SEVERABILITY.
    12  SECTION 402.  EFFECTIVE DATE.
    13     The General Assembly of the Commonwealth of Pennsylvania
    14  hereby enacts as follows:
    15  Section 1.  Short title.                                          <--
    16     This act shall be known and may be cited as the Plain
    17  Language Consumer Contract Act.
    18  Section 2.  Legislative findings and intent.
    19     (a)  Legislative findings.--The General Assembly finds that
    20  many consumer contracts are written, arranged and designed in a
    21  way that makes them hard for consumers to understand.
    22  Competition would be aided if these contracts were easier to
    23  understand.
    24     (b)  Legislative intent.--By passing this act, the General
    25  Assembly wants to promote the writing of consumer contracts in
    26  plain language. This act will protect consumers from making
    27  contracts that they do not understand. It will help consumers to
    28  know better their rights and duties under those contracts.
    29  Section 3.  Definitions.
    30     The following words and phrases when used in this act shall
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     1  have the meanings given to them in this section unless the
     2  context clearly indicates otherwise:
     3     "Consumer."  Any individual who borrows, buys, leases or
     4  obtains credit, money, services or property under a consumer
     5  contract.
     6     "Consumer contract" or "contract."  A written agreement
     7  between a consumer and a party acting in the usual course of
     8  business, made primarily for personal, family or household
     9  purposes in which a consumer does any of the following:
    10         (1)  Borrows money.
    11         (2)  Buys, leases or rents personal property, real
    12     property or services for cash or on credit.
    13         (3)  Obtains credit.
    14  Section 4.  Application of act; interpretation.
    15     (a)  General rule.--This act applies to all contracts that
    16  are made, solicited or intended to be performed in this
    17  Commonwealth.
    18     (b)  Exclusions.--This act does not apply to the following:
    19         (1)  Property descriptions in deeds and mortgages, real
    20     estate certificates of title and title insurance contracts.
    21         (2)  Contracts to buy securities.
    22         (3)  Contracts of insurance.
    23         (4)  Consumer contracts involving amounts of more than
    24     $50,000. However, no dollar limit shall apply to consumer
    25     contracts involving real estate.
    26     (c)  Interpretation.--This act must be liberally interpreted
    27  to protect consumers.
    28  Section 5.  Test of readability.
    29     (a)  General rule.--All consumer contracts executed after the
    30  effective date of this act shall be written, organized and
    19870H0404B1715                  - 3 -

     1  designed so that they are easy to read and understand.
     2     (b)  Language guidelines.--In determining whether a contract
     3  meets the requirements of subsection (a), a court or the
     4  Attorney General shall consider the following language
     5  guidelines:
     6         (1)  The contract should use short words, sentences and
     7     paragraphs as much as possible.
     8         (2)  The contract should use active verb forms as much as
     9     possible.
    10         (3)  The contract should not use technical legal terms,
    11     other than commonly understood legal terms, such as
    12     "mortgage" and "warranty."
    13         (4)  The contract should not use Latin and foreign words
    14     or any other word whenever its use requires reliance upon an
    15     obsolete meaning.
    16         (5)  If the contract defines words, the words should be
    17     defined by using commonly understood meanings.
    18         (6)  When the contract refers to the parties to the
    19     contract, the reference should use personal pronouns, the
    20     actual or shortened names of the parties, the terms "seller"
    21     and "buyer" or the terms "lender" and "borrower."
    22         (7)  The contract should not use sentences that contain
    23     more than one condition.
    24         (8)  The contract should not use cross references, except
    25     cross references that briefly and clearly describe the
    26     substances of the item to which reference is made.
    27         (9)  The contract should not use sentences with double
    28     negatives or exceptions to exceptions.
    29     (c)  Visual guidelines.--In determining whether a contract
    30  meets the requirements of subsection (a), a court or the
    19870H0404B1715                  - 4 -

     1  Attorney General shall consider the following guidelines:
     2         (1)  The contract should have type size, line length,
     3     column width, margins and spacing between lines and
     4     paragraphs that make the contract easy to read.
     5         (2)  The contract should caption sections in boldface
     6     type in a larger size than the type used in the rest of the
     7     contract.
     8         (3)  The contract should use ink that contrasts sharply
     9     with the paper.
    10     (d)  Consumer restrictions highlighted.--
    11         (1)  A contract shall have a statement on its front page,
    12     in a box, that highlights all of the following:
    13             (i)  A general description of the property that may
    14         be taken or affected if the consumer does not meet the
    15         terms of the contract. The statement is not required to
    16         list all possible exemptions. As it may apply, the
    17         following statement may be used: "If you do not meet your
    18         contract obligations, you may lose your house, the
    19         property that you bought with this loan, other household
    20         goods and furniture, your motor vehicle or money in your
    21         account with us."
    22             (ii)  Contract waivers of a consumer's rights.
    23         (2)  If the contract is printed, the highlighted
    24     statement shall appear in a 10-point boldface type and not in
    25     all capitals but shall have this caption in all capitals:
    26     "PLEASE READ THIS" in a 12-point boldface type. If the
    27     contract is typed, the text of the statement shall be
    28     underlined and the caption "PLEASE READ THIS" shall appear in
    29     all capitals.
    30         (3)  If the disclosures required by the Truth-in-Lending
    19870H0404B1715                  - 5 -

     1     Act (15 U.S.C. § 1601 et seq.) are made on the contract, then
     2     the highlighted statement of consumer restrictions shall
     3     appear immediately following these disclosures.
     4  Section 6.  Language required by other law.
     5     The use of specific language or a form required or authorized
     6  by Federal or State statute, rule, regulation or an official,
     7  published regulatory interpretation does not violate this act.
     8  Section 7.  Damages; enforcement; assurance of voluntary
     9                 compliance; civil penalties.
    10     (a)  Damages and other remedies.--Any creditor, lessor or
    11  seller who does not comply with the test of readability set
    12  forth in section 5 is liable to that consumer for all of the
    13  following items:
    14         (1)  Out-of-pocket expenses.
    15         (2)  Statutory damages of $100. If the total amount of
    16     the contract is less than $100, these damages are limited to
    17     the total amount of the contract.
    18         (3)  Court costs.
    19         (4)  Any equitable and other relief ordered by the court.
    20     (b)  Enforcement.--The Attorney General or a district
    21  attorney may bring a lawsuit in the name of the Commonwealth
    22  against any person to enforce this act. The Attorney General or
    23  a district attorney may seek equitable and legal relief,
    24  including the stopping of violations of the act, the recovery of
    25  money lost by consumers and statutory damages.
    26     (c)  Assurance of voluntary compliance.--The Attorney General
    27  or a district attorney may also accept an assurance of voluntary
    28  compliance as to any suspected violation of this act from any
    29  person who has done or was about to do the act suspected to be a
    30  violation. The assurance may include an agreement to give back
    19870H0404B1715                  - 6 -

     1  any money or property belonging to a consumer. The assurance
     2  shall be in writing and shall be filed with the Commonwealth
     3  Court or the court of common pleas of the judicial district
     4  where the suspected violator resides, has his main place of
     5  business or is doing business. When filed, the assurance has the
     6  same effect as a court order. The assurance is not an admission
     7  of a violation for any purpose.
     8     (d)  Civil penalties.--If any person violates the provisions
     9  of an injunction granted in a lawsuit brought by the Attorney
    10  General or a district attorney or the provisions of an assurance
    11  of voluntary compliance properly filed in court, this person is
    12  liable to the Commonwealth for a civil penalty of not more than
    13  $5,000 for each violation. For the type of cases described in
    14  this subsection, the court which granted the injunction, or in
    15  which the assurance of voluntary compliance was filed, shall
    16  retain jurisdiction over the case, and the subject matter of the
    17  case may be reviewed again because the case shall not be
    18  considered finished. In this type of case, the Attorney General,
    19  or the appropriate district attorney, may petition to the court
    20  for recovery of civil penalties and any other equitable relief
    21  which is necessary or proper.
    22  Section 8.  Limitations on liability.
    23     (a)  Limitations generally.--There shall be no liability
    24  under section 7 if any of the following occurs:
    25         (1)  All parties have finished what was required under
    26     the contract.
    27         (2)  The consumer wrote the contract or the part of it
    28     that violates this act.
    29         (3)  The creditor, seller or lessor shows by a
    30     preponderance of the evidence that its violation of the act
    19870H0404B1715                  - 7 -

     1     was not intentional and that it attempted in good faith to
     2     comply with this act. The violation must have happened in
     3     spite of the use of reasonable procedures that were designed
     4     to avoid this type of violation.
     5         (4)  The Attorney General has certified that the contract
     6     complies with this act.
     7     (b)  Time limit for starting a lawsuit.--A lawsuit under this
     8  act must be started within four years from the date on which the
     9  contract was last signed.
    10     (c)  Contract validity.--A violation of this act will not
    11  void a contract.
    12  Section 9.  Review by Attorney General.
    13     (a)  Advisory opinion.--A creditor, seller, lessor or any
    14  person who prepares and sells consumer contract forms may
    15  request an opinion from the Attorney General on compliance with
    16  this act. The Attorney General shall furnish the opinion within
    17  a reasonable period of time. The Bureau of Consumer Protection
    18  shall perform the review of contracts under this act for the
    19  Attorney General. The bureau will begin to accept these
    20  contracts for review within nine months of the effective date of
    21  this act.
    22     (b)  Determining compliance.--The Attorney General shall
    23  apply the test of readability set forth in section 5.
    24     (c)  Review.--After reviewing the contract, the Attorney
    25  General may:
    26         (1)  certify that the contract complies with this act;
    27         (2)  decline to certify that the contract complies with
    28     this act and note his objections to the contractual language;
    29         (3)  decline to issue an opinion on the contract because
    30     its compliance with this act is the subject of pending
    19870H0404B1715                  - 8 -

     1     litigation; or
     2         (4)  decline to issue an opinion on the contract because
     3     the contract is not subject to this act.
     4     (d)  Compliance.--Any consumer contract certified under this
     5  section complies with this act. Certification of a contract
     6  under this section does not constitute a certification that the
     7  contract meets other legal requirements.
     8     (e)  Good faith.--The failure of a creditor, lessor or seller
     9  to submit a contract to the Attorney General for review under
    10  this section does not show a lack of good faith and does not
    11  create a presumption that the contract violates this act.
    12     (f)  Fee.--The Attorney General may charge a reasonable fee
    13  to persons who submit contracts for review under this act.
    14  Section 10.  Waiver of rights invalid.
    15     A consumer cannot waive the rights given by this act. Any
    16  waiver is void, not just voidable.
    17  Section 11.  Other rights and remedies preserved.
    18     The rights and remedies under this act are in addition to any
    19  other legal rights, remedies, claims and defenses.
    20  Section 12.  Severability.
    21     The provisions of this act are severable. If any provision of
    22  this act or its application to any person or circumstance is
    23  held invalid, the invalidity shall not affect other provisions
    24  or applications of this act which can be given effect without
    25  the invalid provision or application.
    26  Section 13.  Effective date.
    27     This act shall take effect in one year.
    28                             CHAPTER 1                              <--
    29                            SHORT TITLE
    30  SECTION 101.  SHORT TITLE.
    19870H0404B1715                  - 9 -

     1     THIS ACT SHALL BE KNOWN AND MAY BE CITED AS THE PLAIN
     2  LANGUAGE ACT.
     3                             CHAPTER 2
     4                             CONTRACTS
     5  SECTION 201.  LEGISLATIVE FINDINGS AND INTENT.
     6     (A)  LEGISLATIVE FINDINGS.--THE GENERAL ASSEMBLY FINDS THAT
     7  MANY CONSUMER CONTRACTS ARE WRITTEN, ARRANGED AND DESIGNED IN A
     8  WAY THAT MAKES THEM HARD FOR CONSUMERS TO UNDERSTAND.
     9  COMPETITION WOULD BE AIDED IF THESE CONTRACTS WERE EASIER TO
    10  UNDERSTAND.
    11     (B)  LEGISLATIVE INTENT.--BY PASSING THIS CHAPTER, THE
    12  GENERAL ASSEMBLY WANTS TO PROMOTE THE WRITING OF CONSUMER
    13  CONTRACTS IN PLAIN LANGUAGE. THIS CHAPTER WILL PROTECT CONSUMERS
    14  FROM MAKING CONTRACTS THAT THEY DO NOT UNDERSTAND. IT WILL HELP
    15  CONSUMERS TO BETTER KNOW THEIR RIGHTS AND DUTIES UNDER THOSE
    16  CONTRACTS.
    17  SECTION 202.  DEFINITIONS.
    18     THE FOLLOWING WORDS AND PHRASES WHEN USED IN THIS CHAPTER
    19  SHALL HAVE THE MEANINGS GIVEN TO THEM IN THIS SECTION UNLESS THE
    20  CONTEXT CLEARLY INDICATES OTHERWISE:
    21     "CONSUMER."  ANY INDIVIDUAL WHO BORROWS, BUYS, LEASES OR
    22  OBTAINS CREDIT, MONEY, SERVICES OR PROPERTY UNDER A CONSUMER
    23  CONTRACT.
    24     "CONSUMER CONTRACT" OR "CONTRACT."  A WRITTEN AGREEMENT
    25  BETWEEN A CONSUMER AND A PARTY ACTING IN THE USUAL COURSE OF
    26  BUSINESS MADE PRIMARILY FOR PERSONAL, FAMILY OR HOUSEHOLD
    27  PURPOSES IN WHICH A CONSUMER DOES ANY OF THE FOLLOWING:
    28         (1)  BORROWS MONEY.
    29         (2)  BUYS, LEASES OR RENTS PERSONAL PROPERTY, REAL
    30     PROPERTY OR SERVICES FOR CASH OR ON CREDIT.
    19870H0404B1715                 - 10 -

     1         (3)  OBTAINS CREDIT.
     2  SECTION 203.  APPLICATION OF CHAPTER; INTERPRETATION.
     3     (A)  GENERAL RULE.--THIS CHAPTER APPLIES TO ALL CONTRACTS
     4  THAT ARE MADE, SOLICITED OR INTENDED TO BE PERFORMED IN THIS
     5  COMMONWEALTH AFTER THE EFFECTIVE DATE OF THIS ACT.
     6     (B)  EXCLUSIONS.--THIS CHAPTER DOES NOT APPLY TO THE
     7  FOLLOWING:
     8         (1)  PROPERTY DESCRIPTIONS IN DEEDS AND MORTGAGES, REAL
     9     ESTATE CERTIFICATES OF TITLE AND TITLE INSURANCE CONTRACTS.
    10         (2)  CONSUMER CONTRACTS INVOLVING AMOUNTS OF MORE THAN
    11     $50,000. HOWEVER, NO DOLLAR LIMIT SHALL APPLY TO CONSUMER
    12     CONTRACTS INVOLVING REAL ESTATE.
    13         (3)  MARITAL AGREEMENTS.
    14         (4)  CONTRACTS DEVELOPED, EMPLOYED OR USED BY PERSONS OR
    15     CORPORATIONS REGULATED UNDER TITLE 66 OF THE PENNSYLVANIA
    16     CONSOLIDATED STATUTES (RELATING TO PUBLIC UTILITIES).
    17     (C)  INTERPRETATION.--THIS CHAPTER MUST BE LIBERALLY
    18  INTERPRETED TO PROTECT CONSUMERS.
    19  SECTION 204.  TEST OF READABILITY.
    20     (A)  GENERAL RULE.--ALL CONSUMER CONTRACTS EXECUTED AFTER THE
    21  EFFECTIVE DATE OF THIS ACT SHALL BE WRITTEN, ORGANIZED AND
    22  DESIGNED SO THAT THEY ARE EASY TO READ AND UNDERSTAND.
    23     (B)  LANGUAGE GUIDELINES.--IN DETERMINING WHETHER A CONTRACT
    24  MEETS THE REQUIREMENTS OF SUBSECTION (A), A COURT OR THE
    25  ATTORNEY GENERAL SHALL CONSIDER THE FOLLOWING LANGUAGE
    26  GUIDELINES:
    27         (1)  THE CONTRACT SHOULD USE SHORT WORDS, SENTENCES AND
    28     PARAGRAPHS AS MUCH AS POSSIBLE.
    29         (2)  IT SHOULD USE ACTIVE VERB FORMS AS MUCH AS POSSIBLE.
    30         (3)  IT SHOULD NOT USE TECHNICAL LEGAL TERMS, OTHER THAN
    19870H0404B1715                 - 11 -

     1     COMMONLY UNDERSTOOD LEGAL TERMS, SUCH AS "MORTGAGE" AND
     2     "WARRANTY."
     3         (4)  IT SHOULD NOT USE LATIN AND FOREIGN WORDS OR ANY
     4     OTHER WORD WHENEVER ITS USE REQUIRES RELIANCE UPON AN
     5     OBSOLETE MEANING.
     6         (5)  IF THE CONTRACT DEFINES WORDS, THE WORDS SHOULD BE
     7     DEFINED BY USING COMMONLY UNDERSTOOD MEANINGS.
     8         (6)  WHEN THE CONTRACT REFERS TO THE PARTIES TO THE
     9     CONTRACT, THE REFERENCE SHOULD USE PERSONAL PRONOUNS, THE
    10     ACTUAL OR SHORTENED NAMES OF THE PARTIES, THE TERMS "SELLER"
    11     AND "BUYER" OR THE TERMS "LENDER" AND "BORROWER."
    12         (7)  IT SHOULD NOT USE SENTENCES THAT CONTAIN MORE THAN
    13     ONE CONDITION.
    14         (8)  IT SHOULD NOT USE CROSS REFERENCES, EXCEPT CROSS
    15     REFERENCES THAT BRIEFLY AND CLEARLY DESCRIBE THE SUBSTANCE OF
    16     THE ITEM TO WHICH REFERENCE IS MADE.
    17         (9)  IT SHOULD NOT USE SENTENCES WITH DOUBLE NEGATIVES OR
    18     EXCEPTIONS TO EXCEPTIONS.
    19     (C)  VISUAL GUIDELINES.--IN DETERMINING WHETHER A CONTRACT
    20  MEETS THE REQUIREMENTS OF SUBSECTION (A), A COURT OR THE
    21  ATTORNEY GENERAL SHALL CONSIDER THE FOLLOWING GUIDELINES:
    22         (1)  THE CONTRACT SHOULD HAVE TYPE SIZE, LINE LENGTH,
    23     COLUMN WIDTH, MARGINS AND SPACING BETWEEN LINES AND
    24     PARAGRAPHS THAT MAKE THE CONTRACT EASY TO READ.
    25         (2)  IT SHOULD CAPTION SECTIONS IN BOLDFACE TYPE IN A
    26     LARGER SIZE THAN THE TYPE USED IN THE REST OF THE CONTRACT.
    27         (3)  IT SHOULD USE INK THAT CONTRASTS SHARPLY WITH THE
    28     PAPER.
    29  SECTION 205.  LANGUAGE REQUIRED BY OTHER LAW.
    30     THE USE OF SPECIFIC LANGUAGE REQUIRED, RECOMMENDED OR
    19870H0404B1715                 - 12 -

     1  APPROVED BY A FEDERAL OR STATE STATUTE, RULE, REGULATION OR
     2  OFFICIAL INTERPRETATION THEREUNDER, INCLUDING, BUT NOT LIMITED
     3  TO, THE TRUTH IN LENDING ACT (PUBLIC LAW 90-321, 15 U.S.C. §
     4  1601 ET SEQ.), OR THE USE OF MODEL FORMS REQUIRED, AUTHORIZED,
     5  APPROVED OR RECOMMENDED BY FEDERAL OR STATE AUTHORITIES SHALL
     6  NOT VIOLATE THIS CHAPTER.
     7  SECTION 206.  DAMAGES; ENFORCEMENT; ASSURANCE OF VOLUNTARY
     8                 COMPLIANCE; CIVIL PENALTIES.
     9     (A)  DAMAGES AND OTHER REMEDIES.--ANY CREDITOR, LESSOR OR
    10  SELLER WHO DOES NOT COMPLY WITH THE TEST OF READABILITY SET
    11  FORTH IN SECTION 204 MAY BE LIABLE TO THAT CONSUMER FOR ALL OF
    12  THE FOLLOWING ITEMS:
    13         (1)  OUT-OF-POCKET EXPENSES INCURRED IN THE ENFORCEMENT
    14     OF RIGHTS UNDER THIS ACT EXCLUSIVE OF ATTORNEY FEES.
    15         (2)  STATUTORY DAMAGES OF $100. IF THE TOTAL AMOUNT OF
    16     THE CONTRACT IS LESS THAN $100, THESE DAMAGES ARE LIMITED TO
    17     THE TOTAL AMOUNT OF THE CONTRACT.
    18         (3)  COURT COSTS.
    19         (4)  ATTORNEY FEES.
    20         (5)  ANY EQUITABLE AND OTHER RELIEF ORDERED BY THE COURT.
    21     (B)  ENFORCEMENT.--THE ATTORNEY GENERAL OR A DISTRICT
    22  ATTORNEY MAY BRING A LAWSUIT IN THE NAME OF THE COMMONWEALTH
    23  AGAINST ANY PERSON TO ENFORCE THIS CHAPTER. THE ATTORNEY GENERAL
    24  OR A DISTRICT ATTORNEY MAY SEEK EQUITABLE AND LEGAL RELIEF,
    25  INCLUDING THE STOPPING OF VIOLATIONS OF THIS CHAPTER, THE
    26  RECOVERY OF MONEY LOST BY CONSUMERS AND STATUTORY DAMAGES.
    27     (C)  ASSURANCE OF VOLUNTARY COMPLIANCE.--THE ATTORNEY GENERAL
    28  OR A DISTRICT ATTORNEY MAY ALSO ACCEPT AN ASSURANCE OF VOLUNTARY
    29  COMPLIANCE AS TO ANY SUSPECTED VIOLATION OF THIS CHAPTER FROM
    30  ANY PERSON WHO HAS DONE OR WAS ABOUT TO DO THE ACT SUSPECTED TO
    19870H0404B1715                 - 13 -

     1  BE A VIOLATION. THE ASSURANCE MAY INCLUDE AN AGREEMENT TO GIVE
     2  BACK ANY MONEY OR PROPERTY BELONGING TO A CONSUMER. THE
     3  ASSURANCE SHALL BE IN WRITING AND SHALL BE FILED WITH THE
     4  COMMONWEALTH COURT OR THE COURT OF COMMON PLEAS OF THE JUDICIAL
     5  DISTRICT WHERE THE SUSPECTED VIOLATOR RESIDES, HAS HIS PRINCIPAL
     6  PLACE OF BUSINESS OR IS DOING BUSINESS. WHEN FILED, THE
     7  ASSURANCE HAS THE SAME EFFECT AS A COURT ORDER. THE ASSURANCE IS
     8  NOT AN ADMISSION OF A VIOLATION FOR ANY PURPOSE.
     9     (D)  CIVIL PENALTIES.--IF ANY PERSON VIOLATES THE PROVISIONS
    10  OF AN INJUNCTION GRANTED IN A LAWSUIT BROUGHT BY THE ATTORNEY
    11  GENERAL OR A DISTRICT ATTORNEY OR THE PROVISIONS OF AN ASSURANCE
    12  OF VOLUNTARY COMPLIANCE PROPERLY FILED IN COURT, THIS PERSON IS
    13  LIABLE TO THE COMMONWEALTH FOR A CIVIL PENALTY OF NOT MORE THAN
    14  $5,000 FOR EACH VIOLATION. FOR THE TYPE OF CASES DESCRIBED IN
    15  THIS SUBSECTION, THE COURT WHICH GRANTED THE INJUNCTION, OR IN
    16  WHICH THE ASSURANCE OF VOLUNTARY COMPLIANCE WAS FILED, SHALL
    17  RETAIN JURISDICTION OVER THE CASE, AND THE SUBJECT MATTER OF THE
    18  CASE MAY BE REVIEWED AGAIN BECAUSE THE CASE SHALL NOT BE
    19  CONSIDERED FINISHED. IN THIS TYPE OF CASE, THE ATTORNEY GENERAL,
    20  OR THE APPROPRIATE DISTRICT ATTORNEY, MAY PETITION TO THE COURT
    21  FOR RECOVERY OF CIVIL PENALTIES AND ANY OTHER EQUITABLE RELIEF
    22  WHICH IS NECESSARY OR PROPER.
    23  SECTION 207.  LIMITATIONS ON LIABILITY.
    24     (A)  LIMITATIONS GENERALLY.--THERE SHALL BE NO LIABILITY
    25  UNDER SECTION 206 IF ANY OF THE FOLLOWING OCCUR:
    26         (1)  ALL PARTIES HAVE FINISHED WHAT WAS REQUIRED UNDER
    27     THE CONTRACT.
    28         (2)  THE CONSUMER WROTE THE CONTRACT OR THE PART OF IT
    29     THAT VIOLATES THIS CHAPTER.
    30         (3)  THE CREDITOR, SELLER OR LESSOR MADE A GOOD FAITH AND
    19870H0404B1715                 - 14 -

     1     REASONABLE EFFORT TO COMPLY WITH THIS CHAPTER.
     2         (4)  THE ATTORNEY GENERAL HAS CERTIFIED THAT THE CONTRACT
     3     COMPLIES WITH THIS CHAPTER. A CERTIFICATE OF COMPLIANCE BY
     4     THE ATTORNEY GENERAL SHALL BE AN ABSOLUTE BAR TO ANY LEGAL
     5     PROCEEDING UNDER THIS CHAPTER.
     6         (5)  THE CONSUMER WAS NOT SUBSTANTIALLY CONFUSED ABOUT
     7     ANY OF THE RIGHTS, OBLIGATIONS OR REMEDIES UNDER THE CONTRACT
     8     IN QUESTION.
     9     (B)  TIME LIMIT FOR STARTING A LAWSUIT.--A LAWSUIT UNDER THIS
    10  CHAPTER MUST BE STARTED WITHIN FOUR YEARS FROM THE DATE ON WHICH
    11  THE CONTRACT WAS LAST SIGNED.
    12     (C)  CONTRACT VALIDITY.--A VIOLATION OF THIS CHAPTER WILL NOT
    13  VOID A CONTRACT.
    14  SECTION 208.  REVIEW BY ATTORNEY GENERAL.
    15     (A)  ADVISORY OPINION.--A CREDITOR, SELLER, LESSOR OR ANY
    16  PERSON WHO PREPARES, USES, SUPPLIES OR SELLS CONSUMER CONTRACT
    17  FORMS MAY REQUEST AN OPINION FROM THE ATTORNEY GENERAL ON
    18  COMPLIANCE WITH THIS CHAPTER. THE ATTORNEY GENERAL SHALL FURNISH
    19  THE OPINION WITHIN 60 DAYS OF RECEIPT OF THE REQUEST FOR THE
    20  REVIEW. THE BUREAU OF CONSUMER PROTECTION SHALL PERFORM THE
    21  REVIEW OF CONTRACTS UNDER THIS CHAPTER FOR THE ATTORNEY GENERAL.
    22  THE BUREAU WILL BEGIN TO ACCEPT THESE CONTRACTS FOR REVIEW
    23  BEGINNING NO LATER THAN 60 DAYS FOLLOWING THE DATE OF FINAL
    24  ENACTMENT.
    25     (B)  DETERMINING COMPLIANCE.--THE ATTORNEY GENERAL SHALL
    26  APPLY THE TEST OF READABILITY SET FORTH IN SECTION 204.
    27     (C)  REVIEW.--AFTER REVIEWING THE CONTRACT, THE ATTORNEY
    28  GENERAL MAY:
    29         (1)  CERTIFY THAT THE CONTRACT COMPLIES WITH THIS
    30     CHAPTER;
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     1         (2)  DECLINE TO CERTIFY THAT THE CONTRACT COMPLIES WITH
     2     THIS CHAPTER AND NOTE HIS OBJECTIONS TO THE CONTRACTUAL
     3     LANGUAGE;
     4         (3)  DECLINE TO ISSUE AN OPINION ON THE CONTRACT BECAUSE
     5     ITS COMPLIANCE WITH THIS CHAPTER IS THE SUBJECT OF PENDING
     6     LITIGATION; OR
     7         (4)  DECLINE TO ISSUE AN OPINION ON THE CONTRACT BECAUSE
     8     THE CONTRACT IS NOT SUBJECT TO THIS CHAPTER.
     9     (D)  COMPLIANCE.--ANY CONSUMER CONTRACT CERTIFIED UNDER THIS
    10  SECTION COMPLIES WITH THIS CHAPTER. CERTIFICATION OF A CONTRACT
    11  UNDER THIS SECTION DOES NOT CONSTITUTE A CERTIFICATION THAT THE
    12  CONTRACT MEETS OTHER LEGAL REQUIREMENTS.
    13     (E)  GOOD FAITH.--THE FAILURE OF A CREDITOR, LESSOR OR SELLER
    14  TO SUBMIT A CONTRACT TO THE ATTORNEY GENERAL FOR REVIEW UNDER
    15  THIS SECTION DOES NOT SHOW A LACK OF GOOD FAITH AND DOES NOT
    16  CREATE A PRESUMPTION THAT THE CONTRACT VIOLATES THIS CHAPTER.
    17     (F)  FEE.--THE ATTORNEY GENERAL MAY CHARGE A REASONABLE FEE,
    18  NOT TO EXCEED $50, TO PERSONS WHO SUBMIT CONTRACTS FOR REVIEW
    19  UNDER THIS CHAPTER.
    20  SECTION 209.  WAIVER OF RIGHTS INVALID.
    21     A CONSUMER CANNOT WAIVE THE RIGHTS GIVEN BY THIS CHAPTER. ANY
    22  WAIVER IS VOID, NOT JUST VOIDABLE.
    23  SECTION 210.  OTHER RIGHTS AND REMEDIES PRESERVED.
    24     THE RIGHTS AND REMEDIES UNDER THIS CHAPTER ARE IN ADDITION TO
    25  ANY OTHER LEGAL RIGHTS, REMEDIES, CLAIMS AND DEFENSES.
    26                             CHAPTER 3
    27                  STATUTES, RULES AND REGULATIONS
    28  SECTION 301.  GENERAL RULE.
    29     THIS CHAPTER SHALL APPLY TO ALL STATUTES ENACTED BY THE
    30  GENERAL ASSEMBLY AND ALL RULES AND REGULATIONS PROMULGATED BY
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     1  EVERY DEPARTMENT OF THE EXECUTIVE BRANCH, DEPARTMENTAL
     2  ADMINISTRATIVE BOARD OR COMMISSION, INDEPENDENT BOARD OR
     3  COMMISSION, AGENCY OR OTHER AUTHORITY OR INSTRUMENTALITY OF THE
     4  COMMONWEALTH WHICH SHALL BECOME EFFECTIVE SUBSEQUENT TO THE
     5  EFFECTIVE DATE OF THIS ACT.
     6  SECTION 302.  TEST OF READABILITY.
     7     (A)  GENERAL RULE.--ALL STATUTES, RULES AND REGULATIONS
     8  PROMULGATED TO BECOME EFFECTIVE AFTER THE EFFECTIVE DATE OF THIS
     9  ACT SHALL BE WRITTEN AND ORGANIZED, TO THE GREATEST EXTENT
    10  POSSIBLE, IN A MANNER SO THAT THEY ARE EASY TO READ AND
    11  UNDERSTAND.
    12     (B)  LANGUAGE GUIDELINES.--IN DETERMINING WHETHER A STATUTE,
    13  RULE OR REGULATION MEETS THE REQUIREMENTS OF SUBSECTION (A), THE
    14  FOLLOWING GUIDELINES SHALL BE CONSIDERED:
    15         (1)  SHORT WORDS, SENTENCES AND PARAGRAPHS SHOULD BE USED
    16     AS MUCH AS POSSIBLE.
    17         (2)  HIGHLY TECHNICAL LEGAL TERMS OTHER THAN THOSE
    18     COMMONLY UNDERSTOOD SHOULD BE AVOIDED.
    19         (3)  LATIN AND FOREIGN WORDS OR OTHER WORDS WITH OBSOLETE
    20     OR ARCHAIC MEANINGS SHOULD NOT BE USED.
    21         (4)  WORDS SHOULD BE DEFINED BY USING COMMONLY UNDERSTOOD
    22     MEANINGS.
    23         (5)  SENTENCES SHOULD NOT CONTAIN MORE THAN ONE
    24     CONDITION.
    25         (6)  CROSS REFERENCES, WHEN USED, SHOULD BRIEFLY AND
    26     CLEARLY DESCRIBE THE SUBSTANCE OF THE ITEM REFERENCED.
    27         (7)  SENTENCES WITH DOUBLE NEGATIVES OR WITH EXCEPTIONS
    28     TO EXCEPTIONS SHOULD NOT BE USED.
    29  SECTION 303.  COMPLIANCE.
    30     (A)  COMPLIANCE BY GENERAL ASSEMBLY.--THE GENERAL ASSEMBLY
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     1  SHALL STRIVE TO ADHERE TO THE GUIDELINES SET FORTH IN SECTION
     2  302 AND SHALL BE THE EXCLUSIVE JUDGE OF ITS COMPLIANCE
     3  THEREWITH.
     4     (B)  COMPLIANCE BY ADMINISTRATIVE AGENCIES.--EVERY DEPARTMENT
     5  OF THE EXECUTIVE BRANCH, DEPARTMENTAL ADMINISTRATIVE BOARD OR
     6  COMMISSION, INDEPENDENT BOARD OR COMMISSION, AGENCY OR OTHER
     7  AUTHORITY OR INSTRUMENTALITY OF THE COMMONWEALTH SHALL COMPLY
     8  WITH THE PROVISIONS OF SECTION 302 WHEN PROMULGATING RULES AND
     9  REGULATIONS. ADHERENCE TO THOSE PROVISIONS SHALL BE REVIEWABLE
    10  BY THE GENERAL ASSEMBLY AND THE INDEPENDENT REGULATORY REVIEW
    11  COMMISSION PURSUANT TO THE ACT OF JUNE 25, 1982 (P.L.633,
    12  NO.181), KNOWN AS THE REGULATORY REVIEW ACT.
    13                             CHAPTER 4
    14                    SEVERABILITY; EFFECTIVE DATE
    15  SECTION 401.  SEVERABILITY.
    16     THE PROVISIONS OF THIS ACT ARE SEVERABLE. IF ANY PROVISION OF
    17  THIS ACT OR ITS APPLICATION TO ANY PERSON OR CIRCUMSTANCE IS
    18  HELD INVALID, THE INVALIDITY SHALL NOT AFFECT OTHER PROVISIONS
    19  OR APPLICATIONS OF THIS ACT WHICH CAN BE GIVEN EFFECT WITHOUT
    20  THE INVALID PROVISION OR APPLICATION.
    21  SECTION 402.  EFFECTIVE DATE.
    22     THIS ACT SHALL TAKE EFFECT IN ONE YEAR.






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