HOUSE AMENDED
        PRIOR PRINTER'S NOS. 848, 1837, 1867,         PRINTER'S NO. 2180
        2113

THE GENERAL ASSEMBLY OF PENNSYLVANIA


SENATE BILL

No. 780 Session of 1971


        INTRODUCED BY TILGHMAN, HANKINS, STAPLETON, ROVNER, HOWARD,
           HOBBS AND CIANFRANI, JUNE 1, 1971

        AS AMENDED ON THIRD CONSIDERATION, HOUSE OF REPRESENTATIVES,
           NOVEMBER 14, 1972

                                     AN ACT

     1  Concerning motor vehicle physical damage appraisers; providing
     2     for the licensing of persons engaged in appraising physical
     3     damages to motor vehicles; fixing fees and prescribing
     4     unlawful acts and penalties.

     5     The General Assembly of the Commonwealth of Pennsylvania
     6  hereby enacts as follows:
     7     Section 1.  Short Title.--This act shall be known and may be
     8  cited as the "Motor Vehicle Physical Damage Appraiser Act."
     9     Section 2.  Definitions.--As used in this act:
    10     (1)  "Appraiser" means a motor vehicle physical damage
    11  appraiser. This shall include all persons in this State who
    12  practice the appraisal of motor vehicle physical damage.
    13     (2)  "Commissioner" means the Insurance Commissioner of the
    14  Commonwealth of Pennsylvania.
    15     (3)  "Insurer" includes all companies, associations and
    16  exchanges engaged in the insurance business of insurance and
    17  self-insurers.


     1     Section 3.  Licenses; Examination; Fees.--(a) No person shall
     2  directly or indirectly act or hold himself out as an appraiser
     3  unless such person has first secured a license from the
     4  commissioner in accordance with the provisions of this act.
     5     (b)  Except as otherwise provided in section 8 of this act,
     6  no person shall be granted an appraiser's license unless he
     7  shall first establish his qualifications therefor and shall take
     8  and pass an examination for appraisers.
     9     An applicant for such examination shall be at least eighteen
    10  years of age; shall be a resident of the Commonwealth of
    11  Pennsylvania, or a resident of any other state or country which
    12  permits residents of this Commonwealth to act as appraisers in
    13  such other state or country; shall be trustworthy; and shall
    14  otherwise establish to the satisfaction of the commissioner that
    15  he has had experience or special education or training with
    16  reference to the business of the appraising of physical damages
    17  to motor vehicles of sufficient duration and extent reasonably
    18  NECESSARY to make him competent to fulfill the responsibilities   <--
    19  of an appraiser.
    20     Applications for an examination as appraiser shall be made to
    21  the commissioner upon forms prescribed and furnished by him and
    22  shall be accompanied by the proper fee. Applicants shall provide
    23  the commissioner with such information concerning his identity
    24  and personal history, and such other information as shall be
    25  necessary to establish his qualifications to take the
    26  examination.
    27     (c)  The commissioner shall prepare and make available to
    28  applicants a manual or instructions setting forth in general
    29  terms the subject matter to be covered in the examinations.
    30     (d)  The examination for licensure which shall be given under
    19710S0780B2180                  - 2 -

     1  the supervision of the commissioner shall consist of a written
     2  examination that shall include the act of appraising one or more
     3  damaged motor vehicles and shall be supplemented by an oral
     4  examination. AT THE DISCRETION OF THE COMMISSIONER AN ORAL        <--
     5  EXAMINATION IN LIEU OF THE AFORESAID WRITTEN EXAMINATION MAY BE
     6  GIVEN BUT ONLY FOR REASON OF AN APPLICANT'S PHYSICAL HANDICAP.
     7  AN ORAL EXAMINATION SHALL INCLUDE THE ACT OF APPRAISING ONE OR
     8  MORE DAMAGED MOTOR VEHICLES. They shall be given at reasonable
     9  times and places within the Commonwealth. Any applicant who
    10  fails to pass such examination shall not be eligible to retake
    11  an examination for thirty days from the date of such failure.
    12     (e)  The fee to be paid to the commissioner by an applicant
    13  for an appraiser's license shall be ten dollars ($10) at the
    14  time the application is made and ten dollars ($10) annually for
    15  the renewal thereof. In the event of failure to pass the
    16  examination, the fee of ten dollars ($10) shall not be
    17  returnable.
    18     (f)  The commissioner shall prescribe the form of the
    19  appraiser's license and it shall contain:
    20     (1)  The name of the appraiser.
    21     (2)  The address of the appraiser's place of business.
    22     (3)  Date of issuance and expiration date of license.
    23     (4)  Any other information which the commissioner determines
    24  is necessary.
    25     (g)  The commissioner shall issue an appraiser's license to
    26  every person who applies therefor, pays the proper fee, passes
    27  the required examinations and otherwise is found by the
    28  commissioner to possess the necessary qualifications for
    29  licensure under this act.
    30     Section 4.  Expiration; Renewal of Licenses.--(a) An
    19710S0780B2180                  - 3 -

     1  appraiser's license shall expire on the first day of January      <--
     2  ANNUALLY AT MIDNIGHT OF JUNE THIRTIETH next following the date    <--
     3  of issuance.
     4     (b)  Subject to the right of the commissioner to suspend,
     5  revoke, or refuse to renew an appraiser's license, any such
     6  license may be renewed for another like period ANNUAL PERIOD      <--
     7  COMMENCING THE FIRST DAY OF JULY AND EXPIRING AT MIDNIGHT OF
     8  JUNE THIRTIETH NEXT FOLLOWING by filing with the commissioner on
     9  or before the expiration date a written request, by or on behalf
    10  of the licensee, for such renewal, accompanied by payment of the
    11  renewal fee.
    12     (c)  If the request and fee for renewal of license is filed
    13  with the commissioner prior to the expiration of the existing
    14  license, the licensee may continue to act under such license,
    15  unless sooner revoked or suspended, until the issuance of
    16  renewal license or until the expiration of five days after the
    17  commissioner has refused to renew the license and has mailed
    18  notice of such refusal to the licensee. Any request for renewal
    19  not so filed until after date of expiration may be considered by
    20  the commissioner as an application for a new license.
    21     Section 5.  Procedure for Refusal; Suspension or Revocation    <--
    22  of License.--(a) The commissioner shall revoke or refuse to
    23  renew any such license of an appraiser immediately and without
    24  hearing upon conviction of the licensee of a felony by final
    25  judgment of any court of competent jurisdiction:
    26     (1)  By order given to the licensee not less than fifteen
    27  days prior to the effective date thereof, subject to the right
    28  of the licensee to a hearing before the commissioner, and
    29  pending such hearing the license shall be suspended; or
    30     (2)  By an order on hearing effective as of ten days after
    19710S0780B2180                  - 4 -

     1  date of the giving of the order subject to the right of appeal.
     2     (b) SECTION 5.  SUSPENSION PERIOD; SURRENDER OF LICENSE AND    <--
     3  REINSTATEMENT OR RELICENSING OF LICENSEE.--Every order
     4  suspending any such license shall specify the period during
     5  which suspension will be effective, which shall in no event
     6  exceed twelve months.
     7     The holder of any license which has been revoked or suspended
     8  shall surrender the license certificate to the commissioner at    <--
     9  his request.
    10     (c)  The commissioner shall not reinstate the license or       <--
    11  relicense any licensee or former licensee whose license has been
    12  suspended, revoked or renewal refused while the cause for the
    13  suspension, revocation or refusal of such license persists.
    14     Section 6.  Denial, Suspension, Revocation of OR REFUSAL TO    <--
    15  RENEW License.--The commissioner may DENY INITIAL ISSUANCE OF,    <--
    16  suspend, revoke, or refuse to renew any appraiser's license for
    17  any cause specified in any other provision of this act, or for
    18  any of the following causes:
    19     (1)  For any cause for which issuance of the license could
    20  have been refused had it been existent and been known to the
    21  commissioner.
    22     (2)  If the licensee wilfully violates or knowingly            <--
    23  participates in the violation of any provision of this act.
    24     (2)  IF THE LICENSEE WILFULLY VIOLATES OR FAILS TO COMPLY      <--
    25  WITH OR KNOWINGLY PARTICIPATES IN THE VIOLATION OF OR FAILURE TO
    26  COMPLY WITH ANY PROVISION OF THIS ACT OR ANY RULE OR REGULATION
    27  PROMULGATED THEREUNDER.
    28     (3)  If the licensee has obtained or attempted to obtain any
    29  such license through wilful misrepresentation or fraud, or has
    30  failed to pass any examination required under this act.
    19710S0780B2180                  - 5 -

     1     (4)  If the licensee has, with intent to deceive, materially
     2  misrepresented the terms or effect of any insurance contract; or
     3  has engaged or is about to engage in any fraudulent transaction.
     4     (5)  If the licensee has been convicted, by final judgment,
     5  of a felony.
     6     (6)  If in the conduct of his affairs under the license, the
     7  licensee has shown himself to be, and is so deemed by the
     8  commissioner, incompetent, or untrustworthy, or a source of
     9  injury and loss to the public.
    10     Section 7.  Notice; Hearing; Appeals.--Except as otherwise
    11  herein provided all actions of the commissioner shall be taken
    12  subject to the right of notice, hearing and adjudication, and
    13  the right to appeal therefrom as provided by law.
    14     Section 8.  License Without Examination; Application.--Upon
    15  the payment of a fee of ten dollars ($10) any person who has
    16  been employed or engaged for a period of not less than two years
    17  prior to the submission of such application in the appraising of
    18  physical damages to motor vehicles and is currently so engaged
    19  shall be licensed without examination as an appraiser if the
    20  application is made on or before January JULY 1, 1973 and the     <--
    21  applicant possesses the qualifications required of applicants as
    22  provided in section 3 of this act.
    23     Section 9.  Penalties.--Any person who violates any of the
    24  provisions of this act is guilty of a misdemeanor and upon
    25  conviction thereof, for each offense, shall be sentenced to pay
    26  a fine not exceeding five hundred dollars ($500), or to undergo
    27  imprisonment not exceeding one year, or both.
    28     Section 10.  Rules and Regulations.--(a) The Insurance         <--
    29  Commissioner is hereby charged with the administration and
    30  enforcement of this act and shall prescribe, adopt and
    19710S0780B2180                  - 6 -

     1  promulgate rules and regulations in connection therewith. IN      <--
     2  CONNECTION THEREWITH.
     3     (b) THAT HE DEEMS NECESSARY AND PROPER AND FOR PUBLIC          <--
     4  CONVENIENCE AND NECESSITY AND IN THE PUBLIC INTEREST.
     5     SECTION 11.  COMPLIANCE WITH ACT.--(A) Each appraiser, while
     6  engaged in appraisal duties, shall carry the license issued to
     7  him by the Insurance Department and shall display it, upon
     8  request, to an owner whose vehicle is being inspected, to the
     9  repair shop representative involved or to any authorized
    10  representative of the Insurance Department.
    11     (c) (B)  The appraiser shall exchange LEAVE a legible copy of  <--
    12  his appraisal with that of the repair shop selected BY THE        <--
    13  CONSUMER to make the repairs and also furnish a copy to the
    14  owner of the vehicle. This appraisal shall contain the name of
    15  the insurance company ordering it, if any, the insurance file
    16  number, the number of the appraiser's license and the proper
    17  identification number of the vehicle being inspected. All
    18  unrelated or old damage should be clearly indicated on the
    19  appraisal which shall include an itemized listing of all
    20  damages, specifying those parts to be replaced or repaired.
    21  Because an appraiser is charged with a high degree of regard for
    22  the public safety, the operational safety of the vehicle shall
    23  be paramount in considering the specification of new parts. This
    24  consideration is vitally important where the parts involved
    25  pertain to the drive train, steering gear, suspension units,
    26  brake system or tires.
    27     (d) (C)  No appraiser shall secure or use repair estimates     <--
    28  that have been obtained by the use of photographs, telephone
    29  calls or in any manner other than a personal inspection.
    30     (e) (D)  No appraiser or his employer shall require that       <--
    19710S0780B2180                  - 7 -

     1  repairs be made in a ANY specified repair shop.                   <--
     2     (f) (E)  Every appraiser shall promptly reinspect damaged      <--
     3  vehicles prior to the repairs in question when supplementary
     4  allowances are requested by repair shops and the amount or
     5  extent of damages is in dispute.
     6     (g) (F)  Every appraiser shall:                                <--
     7     (1)  Conduct himself in such a manner as to inspire public
     8  confidence by fair and honorable dealings.
     9     (2)  Approach the appraisal of damaged property without
    10  prejudice against, or favoritism toward, any party involved in
    11  order to make fair and impartial appraisals.
    12     (3)  Disregard any efforts on the part of others to influence
    13  his judgement in the interest of the parties involved.
    14     (4)  Prepare an independent appraisal of damage.
    15     (5)  Inspect a vehicle within six working days of assignment
    16  to the appraiser unless intervening circumstances (i.e.
    17  castastrophe, death, failure of the parties to cooperate) render
    18  such inspection impossible.
    19     (h) (G)  No appraiser shall:                                   <--
    20     (1)  Receive directly or indirectly any gratuity or other
    21  consideration in connection with his appraisal services from any
    22  person except his employer or, if self-employed, his customer.
    23     (2)  Traffic in automobile salvage if such salvage is
    24  obtained in any way as a result of appraisal services rendered
    25  by him for his own benefit.
    26     (H)  BY RULE OR REGULATION THE COMMISSIONER MAY REQUIRE OTHER  <--
    27  REASONABLE STANDARDS OF CONDUCT OR THE PROHIBITION OF
    28  DETRIMENTAL CONDUCT WHICH HE DEEMS NECESSARY AND PROPER AND FOR
    29  PUBLIC CONVENIENCE AND NECESSITY AND IN THE PUBLIC INTEREST TO
    30  INSURE COMPLIANCE WITH THIS ACT.
    19710S0780B2180                  - 8 -

     1     Section 11. 12.  Legislative Intent.--It is not contemplated   <--
     2  that this act shall apply where no appraisal has been assigned.
     3  Recognition is given to the fact that many minor damage claims
     4  do not require a formal appraisal and to require such would be
     5  an undue burden upon the parties involved.
     6     SECTION 13.  SEVERABILITY.--IF ANY SECTION, SUBSECTION,        <--
     7  SUBDIVISION, PARAGRAPH, SENTENCE OR CLAUSE OF THIS ACT IS HELD
     8  INVALID OR UNCONSTITUTIONAL, SUCH DECISION SHALL NOT AFFECT THE
     9  REMAINING PORTIONS OF THIS ACT AND TO THIS END THE PROVISIONS OF
    10  THIS ACT ARE DECLARED TO BE SEVERABLE.
    11     Section 12. 14.  Effective Date.--This act shall take effect   <--
    12  January 1, 1973.












    D27L37AG/19710S0780B2180         - 9 -