H2294B4066A09563 JKL:CMM 10/01/08 #90 A09563 AMENDMENTS TO HOUSE BILL NO. 2294 Sponsor: SENATOR COSTA Printer's No. 4066 1 Amend Sec. 2, page 1, by inserting between lines 14 and 15 2 "Applicant." A person who applies for a license under this 3 act. 4 "Banking institution." A State-chartered bank, bank and 5 trust company, savings bank or private bank, a national bank, a 6 federally chartered or State-chartered savings association or a 7 subsidiary of any of the foregoing. 8 Amend Sec. 2, page 1, lines 16 through 18; page 2, lines 1 9 through 3, by striking out "The term" in line 16 and all of 10 lines 17 and 18, page 1 and all of lines 1 through 3, page 2 and 11 inserting 12 "Consumer education program." A detailed and customized 13 education program that: 14 (1) Is provided to a consumer prior to offering a 15 consumer a debt management services agreement. 16 (2) Is designed to improve a consumer's ability to 17 manage the consumer's personal and household finances and to 18 otherwise improve the financial literacy of the consumer. 19 (3) Includes the following, tailored to the needs of the 20 consumer: budgeting, saving, investing, managing debt and 21 maintaining creditworthiness. 22 (4) Is not limited to determining whether a consumer 23 will benefit from debt management services, but includes 24 various options and strategies for addressing the consumer's 25 debt problems and may include the provision of services for 26 the purpose of improving a consumer's credit record, credit 27 history or credit rating, but only to the extent that such 28 services are incidental to providing the other elements of 29 the consumer education program. 30 "Credit counseling agency." A person that provides debt 31 management plan services to consumers, for a fee, contribution 32 or other consideration. 33 Amend Sec. 2, page 2, lines 5 and 6, by striking out "under a 34 debt management services agreement" 35 Amend Sec. 2, page 2, line 7, by inserting after "consumer's"
1 personal 2 Amend Sec. 2, page 2, line 8, by striking out all of said 3 line and inserting 4 "Debt settlement services." An action or negotiation made on 5 behalf of a consumer with that consumer's creditors for the 6 purpose of the creditor forgiving part or all of the principal 7 of the debt incurred or credit extended to that consumer. The 8 term shall not include any action taken to convince a creditor 9 to waive any fees or charges. 10 "Department." The Department of Banking of the Commonwealth. 11 "Licensee." A person licensed under the provisions of this 12 act. 13 Amend Sec. 2, page 2, line 11, by striking out "that provides 14 debt management services" 15 Amend Sec. 3, page 2, lines 14 and 15, by striking out all of 16 said lines and inserting 17 (a) Debt management services.--No person may advertise, 18 solicit, state or represent that it can offer, obtain or procure 19 debt management services to or for a consumer or provide debt 20 management services to a consumer unless the person is licensed 21 by the department under this act. 22 (b) Debt settlement services.--No person may advertise, 23 solicit, state or represent that it can offer, obtain or procure 24 debt settlement services to or for a consumer or provide debt 25 settlement services to a consumer for a fee unless the person is 26 licensed by the department under this act and is operating in 27 accordance with regulations promulgated by the department 28 regarding the conduct of debt settlement services. 29 Amend Sec. 4, page 2, lines 17 through 30; page 3, lines 1 30 through 7, by striking out all of said lines on said pages and 31 inserting 32 (a) Exemption from act.--This act does not apply to the 33 following persons: 34 (1) A banking institution or a federally chartered or 35 State-chartered credit union, if the primary regulator of the 36 banking institution of federally chartered or State-chartered 37 credit union supervises the banking institution or federally 38 chartered or State-chartered credit union. 39 (2) Judicial officers or persons acting under court 40 order. 41 (3) Agencies or instrumentalities of Federal, State or 42 local government. 43 (4) Employees of licensees or exempt persons under this 44 act. 45 (5) Attorneys who are admitted to the bar of this 46 Commonwealth and provide legal services within an attorney- 47 client relationship who engage in debt management services or HB2294A09563 - 2 -
1 debt settlement services within the normal course of legal 2 practice. 3 (b) Exemption from licensing.--The following persons are not 4 required to be licensed under this act, but must comply with the 5 provisions of this act if they offer, obtain or provide debt 6 management services or debt settlement services: 7 (1) Certified public accountants who are licensed by the 8 Commonwealth and provide accounting services within an 9 accountant-client relationship. 10 (2) Title insurance companies licensed under the act of 11 May 17, 1921 (P.L.682, No.284), known as The Insurance 12 Company Law of 1921, or their agents. 13 (3) Mortgage lenders, mortgage brokers and mortgage loan 14 correspondents licensed under the provisions of 7 Pa.C.S. Ch. 15 61 (relating to mortgage loan industry licensing and consumer 16 protection). 17 Amend Sec. 5, page 4, line 2, by inserting after "The" 18 audited 19 Amend Sec. 5, page 4, lines 15 through 21, by striking out 20 all of said lines and inserting 21 (11) Information regarding the number of the applicant's 22 credit counselors and supervisors or managers with direct 23 supervisory duties of credit counselors who perform the 24 consumer education program who are certified by an 25 independent certifying organization acceptable to the 26 department and a plan to ensure that any of the credit 27 counselors and supervisors or managers with direct 28 supervisory duties of credit counselors who perform the 29 consumer education program who are not certified become 30 certified within six months of the issuance date of the 31 license. A licensee shall notify the department of any change 32 in status regarding the licensee's certified credit 33 counselors, supervisor or managers with direct supervisory 34 duties of credit counselors within ten days of the change. 35 Amend Sec. 5, page 4, line 28, by striking out all of said 36 line and inserting 37 (15) A description of the consumer education program 38 that the applicant provides or intends to provide to 39 consumers along with copies of any written materials used or 40 to be used in the program. 41 (16) Any other information that the department requires. 42 Amend Sec. 6, page 5, line 6, by striking out "REGISTRATION" 43 and inserting 44 license 45 Amend Sec. 7, page 5, line 11, by striking out "the amount of 46 $100,000" and inserting HB2294A09563 - 3 -
1 an amount greater than the total amount of 2 Pennsylvania consumer funds that the licensee will 3 hold directly or in trust at any time 4 Amend Sec. 7, page 6, line 13, by striking out "advance" 5 Amend Sec. 8, page 7, line 14, by removing the period after 6 "year" and inserting 7 on a schedule determined by the department, provided that if a 8 license is issued prior to the beginning of a licensing year, 9 the license shall only be valid until the end of that licensing 10 year, at which time it may be renewed subject to the provisions 11 of this act. In the event that a license is denied, canceled, 12 surrendered, revoked or suspended, no part of the license fee or 13 license renewal fee is subject to rebate. 14 Amend Sec. 8, page 7, line 20, by striking out "location" and 15 inserting 16 locations 17 Amend Sec. 8, page 7, by inserting between lines 22 and 23 18 (h) Conditional licenses.--The department may impose 19 conditions on the issuance of any license under this act. If the 20 department determines that conditions imposed upon a license 21 have not been fulfilled, the department may take any action 22 authorized under this act against the licensee that the 23 department deems necessary. In the case of applicants, the 24 department may issue licenses effective immediately upon receipt 25 of an application, which licenses shall be conditional licenses 26 issued under this subsection. 27 Amend Sec. 9, page 8, line 8, by inserting after 28 "regulation." 29 The department shall delineate the requirements for 30 such continuing education by regulation within three 31 years after the effective date of this act. 32 Amend Sec. 10, page 9, by inserting between lines 10 and 11 33 (11) Has failed to maintain the bond required under 34 section 7. 35 (12) Becomes insolvent, meaning that the liabilities of 36 the applicant or licensee exceed the assets of the applicant 37 or licensee or that the applicant or licensee cannot meet the 38 obligations of the applicant or licensee as they mature or is 39 in such financial condition that the applicant or licensee 40 cannot continue in business with safety to the customers of 41 the applicant or licensee. 42 (13) Has failed to disburse a consumer's payments to 43 creditors in a timely manner as agreed to under a debt 44 management services agreement for any reason other than the 45 consumer's failure to make the agreed-to payments to the HB2294A09563 - 4 -
1 licensee or because such disbursement would constitute a 2 violation of applicable law or an order issued by a court or 3 administrative body of competent jurisdiction. 4 Amend Sec. 12, page 10, by inserting between lines 2 and 3 5 (c) Consumer funds.--A licensee may not hold money from 6 Pennsylvania consumers, either directly or in any trust, in an 7 amount in excess of the bond required under section 7. 8 Amend Sec. 13, page 10, lines 3 through 13, by striking out 9 all of said lines and inserting 10 Section 13. Reports to department. 11 (a) Annual report.--A licensee shall file an annual report 12 with the department on a date determined by the department 13 setting forth such information as the department shall require 14 concerning the debt management services business conducted by 15 the licensee during the preceding calendar year. The report 16 shall be on a form provided by the department. 17 (b) Report of enforcement action.--A licensee shall report 18 to the department any enforcement action taken against the 19 licensee by any Federal or State agency. The report shall be 20 filed no later than seven days after the licensee becomes aware 21 of the enforcement action. The licensee shall provide updates to 22 the department as to the status of any enforcement action as 23 required by the department. 24 (c) Report of failure to remit payments.--In the event that 25 a licensee believes that it may not be able to remit a 26 consumer's payment to a creditor for any reason other than the 27 consumer's failure to provide funds to the licensee, the 28 licensee shall notify the department. The notification shall be 29 filed within one business day of the licensee becoming aware of 30 its inability to make the payment. The notification shall 31 contain any pertinent facts including the reason the licensee 32 believes it may not be able to make the payment and what steps 33 the licensee will take to resolve the situation. The licensee 34 shall provide updates to the department as to the status of the 35 reported matter as required by the department. 36 (d) Penalty for noncompliance.--A licensee who fails to file 37 an annual report with the department as required by subsection 38 (a) may be subject to a penalty of $100 for each day after the 39 date that the annual report was required to be filed. 40 Amend Sec. 14, page 10, lines 20 and 21, by striking out "a 41 consumer who enters into a debt management services agreement" 42 and inserting 43 the consumer 44 Amend Sec. 14, page 10, line 22, by inserting after "(i)" 45 A licensee may only provide debt management services in 46 accordance with a written debt management services agreement 47 entered into between the licensee and the consumer. 48 Amend Sec. 14, page 10, lines 26 and 27, by striking out all HB2294A09563 - 5 -
1 of said lines and inserting 2 a good faith determination whether the consumer will benefit 3 from debt management services and an explanation of that 4 benefit. If the analysis determines that the consumer will not 5 benefit from debt management services, the licensee shall not 6 offer debt management services to the consumer. 7 Amend Sec. 14, page 10, line 30, by inserting after "unless" 8 a certified credit counselor employed by 9 Amend Sec. 14, page 11, lines 26 through 28, by striking out 10 "The schedule of payments shall include the" in line 26 and all 11 of lines 27 and 28 12 Amend Sec. 14, page 12, line 30, by inserting after "with" 13 at least 14 Amend Sec. 14, page 13, lines 4 through 7, by striking out 15 all of said lines and inserting 16 (5) Within two business days of receiving any payment, 17 the licensee shall deposit all payments received from 18 consumers under debt management services agreements into a 19 trust account established for the benefit of the consumers to 20 whom the licensee is furnishing debt management services. All 21 money paid to a licensee by or on behalf of a consumer for 22 distribution to creditors pursuant to a debt management 23 services agreement is held in trust. Any interest earned from 24 money held in trust on behalf of a consumer shall be used for 25 the benefit of the consumer. The trust account shall be in a 26 federally insured depository institution and is subject to 27 the following: 28 (i) Except as provided in subparagraph (iii), money 29 held in trust by a licensee is not property of the 30 licensee or any designee. The money shall not be 31 available to creditors of the licensee, except for a 32 consumer from whom or on whose behalf the licensee 33 received the money, to the extent the money has not been 34 disbursed to creditors on behalf of the consumer. 35 (ii) In connection with the trust account, a 36 licensee shall: 37 (A) maintain separate records of account for 38 each individual to whom the provider is furnishing 39 debt management services; and 40 (B) disburse money paid by or on behalf of the 41 individual to creditors of the individual as 42 disclosed in the debt management services agreement, 43 except that: 44 (I) The licensee may delay payment to the 45 extent that a payment by the consumer does not 46 comply with the terms of the debt management 47 services agreement because it is not sufficient 48 to pay designated creditors. HB2294A09563 - 6 -
1 (II) If the debt management services 2 agreement provides for regular periodic payments 3 to creditors, the licensee shall make payments to 4 comply with the due dates established by each 5 creditor. 6 (III) The licensee may promptly correct any 7 payments that are not made or that are 8 misdirected as result of an error by the licensee 9 or any person in control of the trust account and 10 reimburse the consumer for any costs or fees 11 imposed by a creditor as a result of the 12 licensee's failure to pay a creditor in a timely 13 manner. 14 (iii) A licensee may commingle money in a trust 15 account established for the benefit of the consumers who 16 have a debt management services agreement or debt 17 settlement services agreement with the licensee and to 18 whom the licensee is furnishing debt management services 19 or debt settlement services. In the event a licensee 20 deposits a consumer's entire payment to the licensee, 21 including both money for disbursement to creditors and 22 fees owed to the licensee, the licensee may accept 23 payment of fees owed to it from the trust. All money in 24 the trust account established for the benefit of 25 consumers however, shall be accounted for separately 26 including an accounting for fees owed to the licensee. No 27 other money shall be deposited into the trust account and 28 the money in the account may only be used for the 29 purposes expressed in this subparagraph. 30 (iv) A trust account shall at all times have a cash 31 balance equal to the total amount held in all consumer 32 accounts. 33 (v) The licensee shall reconcile the trust account 34 at least once a month, which shall include reconciling 35 the cash balance in the trust account with the sum of the 36 balances in each consumer account. If the licensee has 37 more than one trust account, each trust account must be 38 individually reconciled. 39 (vi) If a licensee discovers, or has reasonable 40 suspicion of, embezzlement or other unlawful 41 appropriation of money held in trust, the licensee shall 42 immediately notify the department. 43 (vii) If a consumer terminates a debt management 44 services agreement with a licensee, the licensee shall 45 promptly refund to the consumer all money paid by or on 46 behalf of the consumer which has not been paid to 47 creditors and interest accrued thereon, less fees that 48 are payable to the licensee as authorized by this act. 49 Amend Sec. 14, page 13, line 9, by inserting after "manner" 50 based on the availability of the funds 51 Amend Sec. 14, page 13, line 10, by inserting after 52 "agreement." 53 In the event that a consumer makes only a partial payment as 54 required by a debt management services agreement, the licensee HB2294A09563 - 7 -
1 shall disburse the available funds to creditors prior to the 2 licensee collecting its own fees from the consumer's partial 3 payment. In the event that a consumer fails to resolve any 4 scheduled payment deficiency within 45 days of the deficiency 5 occurring, a licensee may terminate the debt management services 6 agreement in accordance with the agreement. 7 Amend Sec. 14, page 13, lines 11 through 18, by striking out 8 all of said lines and inserting 9 (7) The licensee or any business entity in which any 10 director, owner, officer, employee or principal of the 11 licensee, or any member of such person's immediate family as 12 defined in 65 Pa.C.S. § 1102 (relating to definitions), has 13 an equitable, beneficial or other ownership interest shall 14 not purchase any debt or obligation of a consumer. 15 (8) The licensee or any business entity in which any 16 director, owner, officer, employee or principal of the 17 licensee, or any member of such person's immediate family as 18 defined in 65 Pa.C.S. § 1102, has an equitable, beneficial or 19 other ownership interest shall not lend money or provide 20 credit to a consumer. 21 (9) The licensee or any business entity in which any 22 director, owner, officer, employee or principal of the 23 licensee, or any member of such person's immediate family as 24 defined in 65 Pa.C.S. § 1102, has an equitable, beneficial or 25 other ownership interest shall not offer or provide credit 26 insurance to a consumer. 27 (10) The licensee or any business entity in which any 28 director, owner, officer, employee or principal of the 29 licensee, or any member of such person's immediate family as 30 that term is defined in 65 Pa.C.S. § 1102, has an equitable, 31 beneficial or other ownership interest shall not obtain a 32 mortgage or other security interest in the property of a 33 consumer. 34 Amend Sec. 14, page 14, line 3, by inserting after "licensee" 35 or any business entity in which any director, owner, officer, 36 employee or principal of the licensee, or any member of such 37 person's immediate family as defined in 65 Pa.C.S. § 1102, has 38 an equitable, beneficial or other ownership interest, 39 Amend Sec. 14, page 14, lines 6 through 8, by striking out 40 all of said lines and inserting 41 (17) The licensee shall not directly or indirectly 42 accept, offer, pay, provide, give or receive any gift, bonus, 43 premium, reward or any other compensation to or from any 44 person, including, but not limited to, any for-profit parent, 45 subsidiary or the affiliate of any licensee and any entity 46 whether or not legally recognized by the Commonwealth for 47 business purposes that provide debt management services for 48 referring a consumer to the licensee or to another licensee 49 or person. 50 Amend Sec. 14, page 14, line 9, by inserting after "licensee" HB2294A09563 - 8 -
1 , or any business entity in which any director, owner, officer, 2 employee or principal of the licensee, or any member of such 3 person's immediate family as that term is defined in 65 Pa.C.S. 4 § 1102, has an equitable, beneficial or other ownership 5 interest, 6 Amend Sec. 14, page 14, lines 13 through 19, by striking out 7 all of said lines and inserting 8 (19) A licensee shall not, except as provided in this 9 section, initiate a transfer to or from an individual's 10 account at a financial institution or with another person 11 unless the transfer is one of the following: 12 (i) a return of money to the individual's account; 13 or 14 (ii) before termination of debt management services, 15 properly authorized by the debt management services 16 agreement and this section and for either of the 17 following: 18 (A) payment to one or more creditors pursuant to 19 a debt management services agreement; or 20 (B) payment of a fee permitted by this act and 21 as part of a debt management services agreement. 22 Amend Sec. 14, page 15, line 7, by striking out "an 23 independent contractor" and inserting 24 any person who is not licensed pursuant to this act 25 and to whom this act is applicable 26 Amend Sec. 14, page 15, line 14, by removing the period after 27 "agreements" and inserting 28 or the amount of debt included in a debt management services 29 agreement. 30 (25) A licensee shall maintain a communications system, 31 staffed at a level that reasonably permits inquiring persons 32 and clients to individually speak and discuss with counselors 33 or a customer services representative of the licensee during 34 regular business hours. 35 Amend Sec. 15, page 15, line 17, by inserting after 36 "consumer" 37 , provided that the consultation includes a consumer 38 education program 39 Amend Sec. 15, page 15, line 21, by striking out "remaining" 40 and inserting 41 initially included 42 Amend Sec. 15, page 15, line 22, by striking out "for that HB2294A09563 - 9 -
1 month" 2 Amend Sec. 15, page 15, lines 24 through 30; page 16, lines 1 3 through 8, by striking out all of said lines on said pages and 4 inserting 5 (c) Insufficient funds fee.--A licensee may collect a fee 6 for a subsequent dishonored check or instrument taken in 7 payment, not to exceed the service charge permitted to be 8 imposed under 18 Pa.C.S. § 4105 (relating to bad checks). 9 (d) Actual costs.--A licensee may charge a consumer for the 10 actual cost in requesting the consumer's credit report. 11 (e) Contributions prohibited.--A licensee shall not require 12 or accept any contribution from a consumer on a debt management 13 plan for services regulated pursuant to this act unless 14 otherwise restricted by regulations promulgated by the 15 department pursuant to this act. 16 (f) Education or counseling fee.--A licensee may not charge 17 a consumer who enters into a debt management services agreement 18 any fee for providing education or counseling. In the event that 19 a consumer receives education or counseling from a licensee 20 subject to a fee or charge without entering into a debt 21 management services agreement and subsequently enters into a 22 debt management services agreement with the licensee within four 23 months of beginning the education or counseling, the licensee 24 shall refund the fee charged for the education or counseling. 25 (g) Fees subject to debt management plan agreement.--A 26 licensee may not impose charges or receive payment for debt 27 management services until the licensee and the consumer have 28 signed a debt management services agreement. 29 (h) No other fees permitted.--A licensee shall not charge a 30 consumer any fees other than those described in this section or 31 by regulation promulgated by the department for services 32 regulated pursuant to this act. 33 (i) Fee limits.--For the 12-month period beginning with the 34 effective date of this act, and annually thereafter, the fee 35 limits provided in this section shall be increased by the 36 percentage of change, if any, in the Consumer Price Index for 37 All Urban Consumers for the Pennsylvania, New Jersey, Delaware 38 and Maryland area for the most recent 12-month period for which 39 figures are officially reported by the United States Department 40 of Labor, Bureau of Labor Statistics, immediately prior to the 41 date the adjustment is due to take effect, but in no event shall 42 deflation result in a negative cost-of-living adjustment. 43 Amend Sec. 16, page 16, by inserting between lines 17 and 18 44 (c) Unfair trade practices.--A person who engages in the 45 business of offering, soliciting or providing debt management 46 services or debt settlement services without being licensed 47 under or exempt from the licensing provisions of this act, or is 48 otherwise in violation of this act in any way, shall be in 49 violation of the act of December 17, 1968 (P.L.1224, No.387), 50 known as the Unfair Trade Practices and Consumer Protection Law. 51 Amend Sec. 17, page 16, line 19, by inserting after "shall" HB2294A09563 - 10 -
1 have the authority to 2 Amend Sec. 17, page 16, lines 20 through 28, by striking out 3 all of said lines and inserting 4 (1) Examine any instrument, document, account, book, 5 record or file of a licensee or any person having a 6 connection to the licensee or make other investigation as may 7 be necessary to administer the provisions of this act. The 8 examination may include documents, accounts, books or records 9 that relate to the operation of the licensee that are in the 10 possession of an affiliate, subsidiary or other business 11 entity. Pursuant to this authority, the department may remove 12 any instrument, document, account, book, record or file of a 13 licensee or person to a location outside of the licensee's or 14 person's office location. The examination may be conducted 15 without prior notice to the licensee or person and the costs 16 of the examination shall be borne by the licensee or person 17 subject to the examination. 18 Amend Sec. 17, page 17, line 17, by inserting after "act" 19 and the proper conduct of licensees under this act 20 Amend Sec. 17, page 17, line 18, by inserting after "person" 21 or licensee 22 Amend Sec. 17, page 17, line 21, by inserting after "person" 23 or licensee 24 Amend Sec. 17, page 17, line 22, by inserting after "act" 25 or to refund fees collected in violation of this act 26 Amend Sec. 17, page 17, by inserting between lines 28 and 29 27 (9) Provide the following on its Internet website: 28 (i) Information for licensees on the provisions of 29 this act. 30 (ii) Information for consumers regarding the 31 protections of this act. 32 (iii) Information on filing consumer complaints, 33 including a toll-free telephone number. 34 (iv) A list of current licensees. 35 (10) Except for the information specified in section 36 5(7), make the information collected under section 5 37 available to the public upon request to the department 38 pursuant to the act of February 14, 2008 (P.L.6, No.3), known 39 as the Right-to-Know Law. 40 Amend Sec. 20, page 18, line 22, by striking out "and" and 41 inserting 42 , who is not then acting in violation of 18 Pa.C.S. § 43 7312 (relating to debt pooling) and who HB2294A09563 - 11 -
1 Amend Bill, page 18, by inserting between lines 27 and 28 2 Section 21. Exemption from other statutes. 3 A licensee under this act shall not be subject to the 4 provisions of the act of September 2, 1965 (P.L.490, No.249), 5 referred to as the Money Transmission Business Licensing Law, to 6 the extent that the licensee transmits money pursuant to the 7 terms of a debt management services or debt settlement services 8 agreement. 9 Section 48. Applicability. 10 The provisions of this act shall apply to: 11 (1) Any debt management services agreement or debt 12 settlement services agreement which is: 13 (i) negotiated, offered or otherwise transacted 14 within this Commonwealth, in whole or in part, whether by 15 the licensee or any other person; 16 (ii) made or executed within this Commonwealth after 17 the effective date of this act; or 18 (iii) notwithstanding the place of execution, 19 entered into with a resident of this Commonwealth. 20 (2) Any person who engages in debt management services 21 or debt settlement services in this Commonwealth. 22 Amend Sec. 50, page 19, line 3, by striking out "60" and 23 inserting 24 120 J1L90JKL/HB2294A09563 - 12 -